Southwest Behavioral & Health Services Lake Havasu City Outpatient

1845 McCulloch Boulevard
Suite B-1
Lake Havasu City, AZ 86403

Southwest Behavioral Health Services - Lake Havasu Outpatient AZ 86403

About Southwest Behavioral & Health Services Lake Havasu City Outpatient

Southwest Behavioral Health Services -- Lake Havasu Outpatient is a mental health and substance abuse treatment facility in Havasu City, Arizona, at the edge of Wheeler Park. They specialize in delivering integrated care to provide clients with supportive health services. They serve adult clients. The Lake Havasu location serves as the outpatient treatment arm of Southwest Behavioral Health Services. In addition to traditional therapy services, they also provide DUI and DV education. Services offered at this location include:

An outpatient program is one where clients visit the facility on a regular schedule to meet with their care team and participate in treatment while continuing to live at home. Because clients aren’t under 24 hour staff supervision like they are in inpatient care, it’s best for those who have previously completed a higher level of care or have mild symptoms. Outpatient programs can also be used as a step down from higher levels of care.

The outpatient program includes individual, group, and family therapy. In addition, clients have access to case management and vocational services.

Case management services are those that help support clients by helping them connect with necessary medical services. They help by identifying and connecting with programs, providing transportation to and from appointments, and advocacy to ensure they get the help they want and need.

Latest Reviews

Golden_Boba
1 month ago on Google
5
Been here a few times now and love the place. All the employees are amazing. Quick and easy to get in and very helpful with all my needs.
Response from the owner1 week ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Stark (Be the change)
3 months ago on Google
5
Response from the owner2 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Heather Freely
4 months ago on Google
5
I went to Mohave Mental Health years ago, needless to say I had a horrible experience. I then started getting my mental health care at SW & they have been wonderful to work with & if I can't connect with a new therapist they don't take offense & help me find someone else. Recently I've been working with Dianna & Miles, both great people... with their help I can now be in a room with a man, way to go. I've been dealing with some stuff lately that has hit me hard & both of those I mentioned are busy today so a therapist new to this office gave me some of her time & I feel a bit calmer, thank you Esteban for not letting me leave.
Response from the owner3 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.

Location

Accepted Insurance

Southwest Behavioral & Health Services Lake Havasu City Outpatient works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

CareFirst
AHCCCS
Banner University Health Plans
Health Choice
Mercy Care

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (928) 453-2661
Building icon

1845 McCulloch Boulevard
Suite B-1
Lake Havasu City, AZ 86403

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Southwest Behavioral & Health Services Lake Havasu City Outpatient

3.4/5 (23 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (23 reviews)
Golden_Boba
1 month ago
5

Been here a few times now and love the place. All the employees are amazing. Quick and easy to get in and very helpful with all my needs.

Response from the owner1 month ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Stark (Be the change)
3 months ago
5

Response from the owner3 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Heather Freely
4 months ago
5

I went to Mohave Mental Health years ago, needless to say I had a horrible experience. I then started getting my mental health care at SW & they have been wonderful to work with & if I can't connect with a new therapist they don't take offense & help me find someone else. Recently I've been working with Dianna & Miles, both great people... with their help I can now be in a room with a man, way to go. I've been dealing with some stuff lately that has hit me hard & both of those I mentioned are busy today so a therapist new to this office gave me some of her time & I feel a bit calmer, thank you Esteban for not letting me leave.

Response from the owner4 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Faye
6 months ago
1

Just a heads up for anyone who is offered transportation with them! They honk a few times and then drive off. So, be prepared! I had to run inside while I was waiting, didn't hear any honking and didn't get any calls. They have messed up my transportation that was scheduled more than 3 times so I assumed they didn't show up again. The worst part is I didn't even ask for them to fix it today, I was letting them know that I couldn't make it cause I don't have time to get an uber there. They offered to come get me and then didn't even have the compassion to notify me. I've been trying to be really understanding, and I've called more than 72 hours in advance for every appointment. I did my best to find a neutral feeling after the mishaps but as soon as they said I didn't show up after a few honks and nothing to actually notify me, I was pretty annoyed. I do hope others have a better experience but unfortunately mine has been pretty awful!

Response from the owner6 months ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Annie
6 months ago
5

This place has been very accommodating and Esteban at the front is WONDERFUL AND HELPFUL.

Response from the owner6 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
havnfun 420
6 months ago
2

I come to them for help, and they tell me I can't be seen for four weeks, that's complete unbelievable. They clearly care about people's health.

Response from the owner6 months ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Jamie Michelle
9 months ago
1

3 appointments in. Still haven't seen a Dr. 3 months to see an actual Dr. They also rescheduled 2 of the 4 appointments they made, 1 being two hours before the appointment. The so-called resource list They've provided are nonexistent. They've been no help whatsoever. Don't waste your time.

Response from the owner9 months ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Christine Allen
10 months ago
5

They have been so helpful with our grandkid. and Natalina and Steffan are both amazing

Response from the owner10 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Jonah Chiarle
1 year ago
1

one of the ladies hung up on me during my intake appointment today. so i went down to the facility to try and figure out what happened, then the lady at front desk proceeded to call the cops on me .this was the same lady that had tried instigating conflict with me just a couple weeks ago. They told me i could go to mohave mental health and have my progress transferred over to their facility .. This was a complete lie, mohave mental health doesn't evn offer Domesticc violence classes .. Not to mention when i went into the facility understandingly frustrated, 2 of the younger ladies that work their were sitting behind the glass laughing at me because i was worked up ... Absolutely disgusts me that these people find joy in laughing at other peoples pain and struglles and intentionally trying to make other peoples lives more difficult . Thanks people at southwest behavioral health for making everything way more difficult than neeed be . You guys truly are a blessing

Response from the owner1 year ago
Thank you for your review. We are sorry to hear about your experience and would like the opportunity to further investigate the feedback you have given us. Your review has been sent to the appropriate management staff at this clinic. If possible, please email your contact information to info@sbhservices.org and someone from our team will contact you directly.
Eugene Berna
1 year ago
5

I would really like to say thank you to Felicia, Renee, Lina, and Gilbert for everything they ve done to get us the help for our kids.They are a very caring group.The rest of the staff at southwest behavioral health in lake Havasu who I m not sure of their names have gone above and beyond to help our family with the care they need and I can t thank them enough for what they ve done for us.

Response from the owner1 year ago
Thank you for your review. We are happy to know you had such a positive experience and we wish you the best on your journey. Your review has been shared with the appropriate management staff overseeing that clinic. If you'd like, you can email your contact information to info@sbhservices.org, and we can have someone contact you directly as well.
Connor Lanoue
2 years ago
1

I had a Court ordered Appointment set for the 29th for DUI classes. Without Notifying me my appointment was changed to the 24th and when I came in for intake on the 29th I was treated as of it was my fault that my appointment was changed. I had already waited 3 months. And they tried telling me I was now going to have to wait another 2 1/2 months for my appointment and there was no way they could squeeze me in because of the mess up. DO NOT GO HERE IF YOUR FREEDOM DEPENDS ON IT. They don t care. If I could give them a negative star review I would.

Response from the owner2 years ago
Thank you for your review. We are sorry to hear about your experience and would like the opportunity to further investigate the feedback you have given us. Your review has been sent to the appropriate management staff at this clinic. If possible, please email your contact information to info@sbhservices.org and someone from our team will contact you directly.
Destini De palma
2 years ago
1

Dorothy was one of the rudest cold doctor's I've ever met. I got so freaked out (panic disorder) that I asked her "are you ok? Did I do something wrong? Why haven't you been kind or smiled not one time throughout our appointment?' she said she didn't need to smile and if I didn't stop talking about it I wouldn't get any medication. She then gives me 2 weeks of meds I ended up back in the hospital. Stay away from this woman. If you hate your job so much why not just quit. I cried for days

Response from the owner2 years ago
Thank you for your review. We are sorry to hear about your experience and would like the opportunity to further investigate the feedback you have given us. Your review has been sent to the appropriate management staff at this clinic. If possible, please email your contact information to info@sbhservices.org and someone from our team will contact you directly.
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