Southwest Behavioral Health Services – 7th Avenue Outpatient

1424 South 7th Avenue, Building C Phoenix, AZ 85007
DetoxOutpatient
Southwest Behavioral Health Services - 7th Avenue Outpatient AZ 85007

About Southwest Behavioral Health Services – 7th Avenue Outpatient

Southwest And Behavioral Health Services - 7th Avenue Outpatient is a treatment facility located in Phoenix, Arizona. At this facility they provide treatment for children, adolescents, adults and families who are struggling with addiction and co-occurring disorders. The levels of care offered at this facility are outpatient treatment and aftercare services. Opiate specific treatment, job assistance, case management, behavior coaching, peer support, psychiatric evaluations, and group therapy are some of the many services available to you while you are in treatment with them. This facility works with a variety of insurance providers, but it’s best to speak to your provider directly as out of network benefits may vary.

When seeking services at this facility, what sticks out to me the most is how well they try to meet you where you are in your path of recovery. They will also do a psychiatric evaluation to better assist you and develop a treatment plan. The treatment plan and recommendation for you will help you reach the goal you are aiming toward. Having that accountability, doing inner work with a licensed therapist, and attending group therapy will set you up for success.

Their opiate treatment helps those who may be experiencing the impacts of chemical dependence. This program helps by bringing together counseling and medication management.

They will also help with job assistance to help broaden and expand the options you have and weren’t aware of. Sometimes, changing your line of work may be necessary if the work environment is affecting your recovery. Having job assistance support and utilizing their case management services can provide that extra support you need.

Facility Overview

Calendar icon 3-5
Avg Length of Stay in Days
Dollar icon $3000
Avg Cost per Day

Latest Reviews

Kim Compton
6 months ago on Google
5
Everyone here is professional and helpful! My daughter comes here for the services she needs and when we walk in everyone is so welcoming. Dr Cali answers any questions you may have and is so kind and down to Earth. Both Ricktisha and Elisha have helped us out so much so far! They are both kind, funny, and down to Earth. Thank you everyone for always answering the phone and if I left a voicemail always getting back to me. I highly recommend this location because the services you get here are outstanding! I drive an hour drive to get here but it is well worth it thank you everyone
Response from the owner3 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Mckenzie T
7 months ago on Google
4
John (the Asian dude) is an Amazing tech Jamil on th other hand told me mentally ill people have demons and need exorcism.
Response from the owner4 months ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
ANOINT GARCIA
1 year ago on Google
1
Always switching up appointments without calling before also Dr here come in when they please And the Girl and guy in front are young yet slow and rude I don't how this place gets 4 if there were no stars id choose it. UNPROFESSIONAL
Response from the owner1 month ago
Thank you for your review. We are sorry to hear about your experience and would like the opportunity to further investigate the feedback you have given us. Your review has been sent to the appropriate management staff at this clinic. If possible, please email your contact information to info@sbhservices.org and someone from our team will contact you directly.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.4 / 10

Location

Accepted Insurance

Southwest Behavioral Health Services – 7th Avenue Outpatient works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Mercy Care
CareFirst
Health Choice
AHCCCS

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Steven Sheets, MC, LPC

President and CEO

Paul Buttermore, MA, LPC

VP Inpatient and Community Living Services

Greg Choy, MSN-HSA, RN

VP Outpatient Services, Central Region

Dan Downs, SHRM

Chief People Officer

Michael Fett, CPA

Chief Financial Officer/Chief Administrative Officer

Marcie Herzog, MC, LPC, CPRP

VP Community Services

Dominic Miller, MPA, MSW, LCSW

Chief Operating Officer

Bob Sanowski

VP Information Systems

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (602) 258-3600
Building icon

1424 South 7th Avenue
Building C
Phoenix AZ, 85007

Fact checked and written by:
Johanna Rafael-Huertas
Edited by:
Kerry Nenn, BSW

Reviews of Southwest Behavioral Health Services – 7th Avenue Outpatient

4.3/5 (55 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.3 (55 reviews)
Kelvin Martin
3 months ago
5

Response from the owner3 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Kieoney Hayes-Woods
4 months ago
5

Response from the owner4 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Kim Compton
6 months ago
5

Everyone here is professional and helpful! My daughter comes here for the services she needs and when we walk in everyone is so welcoming. Dr Cali answers any questions you may have and is so kind and down to Earth. Both Ricktisha and Elisha have helped us out so much so far! They are both kind, funny, and down to Earth. Thank you everyone for always answering the phone and if I left a voicemail always getting back to me. I highly recommend this location because the services you get here are outstanding! I drive an hour drive to get here but it is well worth it thank you everyone

Response from the owner6 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Cindy Delapaz (CindyD)
6 months ago
4

Response from the owner6 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Mckenzie T
7 months ago
4

John (the Asian dude) is an Amazing tech Jamil on th other hand told me mentally ill people have demons and need exorcism.

Response from the owner7 months ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Khreistina Marshall
8 months ago
1

Response from the owner8 months ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
ANOINT GARCIA
1 year ago
1

Always switching up appointments without calling before also Dr here come in when they please And the Girl and guy in front are young yet slow and rude I don't how this place gets 4 if there were no stars id choose it. UNPROFESSIONAL

Response from the owner1 year ago
Thank you for your review. We are sorry to hear about your experience and would like the opportunity to further investigate the feedback you have given us. Your review has been sent to the appropriate management staff at this clinic. If possible, please email your contact information to info@sbhservices.org and someone from our team will contact you directly.
Jaime Reyna
1 year ago
5

Well so much to say, i achieved a lot of good in my life, Janine has been a tremendous help in my life when I was in need of help I thank the whole staff & alot of thanks to Janine she is great Much appreciatedJaime Rivas

Response from the owner1 year ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Stanley Brown
1 year ago
5

Response from the owner1 year ago
Thank you for your review. We are happy to know you had such a positive experience and we wish you the best on your journey. Your review has been shared with the appropriate management staff overseeing that clinic. If you'd like, you can email your contact information to info@sbhservices.org, and we can have someone contact you directly as well.
MARIA CRUZ
1 year ago
5

HAS GOOD PEOPLE.. GOOD THEY LISTEN TO YOU

Response from the owner1 year ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
mac barbosa
1 year ago
5

Response from the owner1 year ago
Thank you for your review. We are happy to know you had such a positive experience and we wish you the best on your journey. Your review has been shared with the appropriate management staff overseeing that clinic. If you'd like, you can email your contact information to info@sbhservices.org, and we can have someone contact you directly as well.
Desiree Lerma
1 year ago
5

So let's see for starters Karey has been my counselor going on 3yrs... Phenomenal!! She really deserves a raise....ALWAYS does the most to make sure im doing well . I have so much respect for that woman. The rest of the staff goes above and beyond at all times and know me and that makes it more on a personal level that they truly care and take pride in job performance.

Response from the owner1 year ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
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