Southwest Behavioral Health – Bullhead City Outpatient

2580 Highway 95
Suite 119
Bullhead City AZ, 86442

Southwest Behavioral Health - Bullhead City Outpatient AZ 86442

About Southwest Behavioral Health – Bullhead City Outpatient

Southwest Behavioral Health Services is an outpatient facility that offers behavioral health interventions for substance use disorder and co-occurring conditions. They assist adults, adolescents, children, and their families in overcoming addiction issues so they can return to living full and rewarding lives. It’s located off Highway 95 in Bullhead City, Arizona.

Community is key to their service. The staff and volunteers reflect the diversity of the Bullhead City community. Plus, its mental health and substance use treatments are flexible and culturally sensitive to meet its culturally diverse clients’ unique needs. It’s great that services can be provided both in-office and in home-based settings, depending on a client’s preferences.

They specialize in integrated care which is a healthcare approach that combines mental health, substance use, and primary care interventions to produce the best outcomes for clients. Some services available at their clinic include medication services, psychiatric care, case management, skills training, DUI education, and individual, group, and family counseling.

Latest Reviews

Cynthia Punogin
2 weeks ago on Google
5
Response from the owner1 week ago
Thank you for your review. We are happy to know you had such a positive experience and we wish you the best on your journey. Your review has been shared with the appropriate management staff overseeing that clinic. If you'd like, you can email your contact information to info@sbhservices.org, and we can have someone contact you directly as well.
lilia hernandez
2 weeks ago on Google
1
Not only was my appointment at 10:20am but everyone that got here before us was already seen and someone else just got here and they took him in mind you it s now 11:40 and still nothing why overbook! Do better with scheduling!
Response from the owner1 week ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Shannon Serafino
1 month ago on Google
1
Response from the owner1 week ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.

Location

Accepted Insurance

Southwest Behavioral Health – Bullhead City Outpatient works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

CareFirst
AHCCCS
Banner University Health Plans
Health Choice
Mercy Care

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
medically-assisted-detox iconMedically Assisted Detox
The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (928) 763-7776
Building icon

2580 Highway 95
Suite 119
Bullhead City AZ, 86442

Fact checked and written by:
Gemma Davison, BSc
Edited by:
Peter Lee, PhD

Reviews of Southwest Behavioral Health – Bullhead City Outpatient

3.62/5 (65 reviews)
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Reviews

1

i found out that they have their housing is just for only smi who can pay rent. they dont wanna house those clients who want to help themselves. i am a current client who is homeless. they know i am sleeping on the streets. n i got it confirmed. their houses are a re ... Read More

Reviewed on 11/18/2019
1

They lack communication skills between the staff, so they are always disorganized. Also, it was tough for me to find someone that was genuinely interested in helping me to get better. They should improve in the way they provide their services to the patients.

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (63 reviews)
Cynthia Punogin
2 weeks ago
5

Response from the owner2 weeks ago
Thank you for your review. We are happy to know you had such a positive experience and we wish you the best on your journey. Your review has been shared with the appropriate management staff overseeing that clinic. If you'd like, you can email your contact information to info@sbhservices.org, and we can have someone contact you directly as well.
lilia hernandez
2 weeks ago
1

Not only was my appointment at 10:20am but everyone that got here before us was already seen and someone else just got here and they took him in mind you it s now 11:40 and still nothing why overbook! Do better with scheduling!

Response from the owner2 weeks ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Shannon Serafino
1 month ago
1

Response from the owner1 month ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Nicole
5 months ago
1

First I have to say Vickie, Kimberly and Destini are wonderful ! Second . The front desk people every time I come in are very very rude ! I almost pulled my child to go to MMH but they love their therapist and the other two I mentioned so I won t do that to them. We have been in several times and the front desk experience is always extremely unwelcoming. I also have anxiety and the way they treat us is so triggering and I start to dread appointments. For a mental health place the front desk people sure don t make it feel inclusive and welcoming. I ve put off reviewing for a while because who knows if it even does any good but recently my friend who also brings their child there was very upset about their treatment too and I just couldn t hold it in any longer.

Response from the owner5 months ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Kristin Lehnert
6 months ago
2

Generic Answer Vicky is so sweet. Evelyn cares. I felt such a prejudice in their Doctor/Patient care. Jillian(DR). Several issues I expressed, and her response;(Did you)was generic, hurried.

Response from the owner6 months ago
Thank you for your review. We are always looking for ways to improve on patient experience and your feedback has been sent to the appropriate management staff. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Dewy Newton
9 months ago
5

I was first greeted and shown actual care by Vickie. She works at the front desk, and genuinely showed care and compassion when it came to getting my first appointment booked. She helped place me at a time that worked best for me and didn't stop until she was able to. Every time I've gone in, she's been so kind and friendly, always saying hello. Having someone like Vickie at the front desk who actually cares about the people going there is irreplaceable. I was placed with Shellby, who is an amazing and talented therapist. She radiates a safe space and immediately made me feel comfortable. Shellby has never seemed judgemental or demeaning with anything I've brought up, and is so knowledgeable in the things she says. I don't think I would ever be able to replace her. Thank you both.

Response from the owner9 months ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Savannah Brodersen
1 year ago
5

Response from the owner1 year ago
Thank you for your review. We are happy to know you had such a positive experience and we wish you the best on your journey. Your review has been shared with the appropriate management staff overseeing that clinic. If you'd like, you can email your contact information to info@sbhservices.org, and we can have someone contact you directly as well.
Stacy Ninemire
1 year ago
5

I've been with Southwest Behavioral for a long time and although they have a lot of problems right now they're doing pretty good Shelby one of the counselors is the greatest counselor I think I've had I've been with her for quite a while and she's helped me a lot

Response from the owner1 year ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
Krystle
1 year ago
5

Response from the owner1 year ago
Thank you for your review. We are happy to know you had such a positive experience and we wish you the best on your journey. Your review has been shared with the appropriate management staff overseeing that clinic. If you'd like, you can email your contact information to info@sbhservices.org, and we can have someone contact you directly as well.
Valenda Wacks
1 year ago
5

I've had nothing but wonderful experiences here. At one of the lowest points in my life they saved me. Thank you!

Response from the owner1 year ago
Thank you for your review. We are happy to know you had such a positive experience and we wish you the best on your journey. Your review has been shared with the appropriate management staff overseeing that clinic. If you'd like, you can email your contact information to info@sbhservices.org, and we can have someone contact you directly as well.
Ricky Jay
1 year ago
5

Great staff and workers helped me a lot

Response from the owner1 year ago
Thank you for your review. We are happy to know you had such a positive experience and we wish you the best on your journey. Your review has been shared with the appropriate management staff overseeing that clinic. If you'd like, you can email your contact information to info@sbhservices.org, and we can have someone contact you directly as well.
Anthony Cervantes-Gallo
1 year ago
5

SouthWest behavioral has been such a big help and always helped me with multiple situations i had. Everyone is very helpful respectful and extremely nice.

Response from the owner1 year ago
Thank you for your review! We greatly value your feedback and look forward to seeing you again. Your review has been shared with the appropriate management staff overseeing the clinic. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.
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