Sonora Behavioral Health Hospital

6050 North Corona Road
Tucson, AZ 85704

Sonora Behavioral Health Hospital AZ 85704

About Sonora Behavioral Health Hospital

Sonora Behavioral Health Hospital is a mental health facility in Tucson, Arizona. They provide short-term inpatient mental health and substance abuse treatment, a partial hospitalization program, and an intensive outpatient program. Programs are available to treat adults, children, and teens.

Sonora Behavioral Health Hospital is dedicated to provide individualized programs for children, teens, adults and seniors who are struggling with mental health, substance abuse, and/or co-occurring disorders. They utilize a variety of evidence-based techniques.

Depending on the needs of the individual, she or he will receive individual therapy, group therapy, 12-step participation, recreational therapies, DBT and CBT groups, motivational interviewing and more.

Programs options are individualized in order to address the needs of individuals from all ages. Inpatient treatment is available for children between ages five and 11, teens 12 to 17, and adults. Outpatient programming options include partial hospitalization, addiction outpatient, mental health outpatient, and intensive outpatient services for adults and seniors ages 55 and above.

Latest Reviews

Denae Mejia
3 weeks ago on Google
5
I'm the parent leaving a review and this is a new experience for me regarding inpatient care for my adolescent child. From start to finish the Sonora team was incredibly amazing - professional, highly communicative, compassionate, very responsive, regularly updating me, being very patient as I learned to navigate the new,information and next steps including discharge and aftercare appointments and details. I never spoke with the attending physician but he seemed to be very attentive to my child's case & providing the nurses with detailed notes and updates. I'm very grateful to the entire Sonora team.
Response from the owner3 weeks ago
Thank you so much! Your feedback is deeply important to us, and we are so appreciative that you were willing to share this.
Santiago Lopez
3 weeks ago on Google
2
so basically my gf went and she said they gave bomb food but some of the techs were rude but otherwise it was pretty good. but also she didnt like it because of some of the rules and punishments and that the bed we re horrible
Response from the owner3 weeks ago
We appreciate you sharing this review. Your feedback is important, and we want to gather more details on the circumstances described. Please reach out to us directly at Feedback@sonorabehavioral.com so that we can discuss this further.
Grace Zhang
4 weeks ago on Google
1
A terrible facility with unconcerned staff. I was a teenage patient here in October 2022, and it was quite possibly one of the worst experiences I've had. The doctors have little to no care for the patients, whom they are supposed to be helping. They treat the kids as if they are nuisances, despite most coming from unstable households or suffering from breakdowns. I remember one staff member in particular who would yell at the kids for the slightest thing, not eating quickly enough, having to use the bathroom, etc. They'd complain about the kids to their faces, calling them loud and annoying and treating them with the worst attitude. Crying? Just sit down and fill out a worksheet or draw. Breaking down? Call in the security, code grey! One of the women made fun of a girl who was there for three months while she was calling her mother for not having a family who wanted her back. One of the last nights I stayed, a girl was using the bathroom when a staff member walked in, and when she yelled at them to get out she was restrained. I was originally in the smallest unit (mixed gender at first before they abruptly moved all the girls to a different unit that was overpacked). Their treatments consist of medicine, a psychiatrist, and asinine worksheets (ex: fill out the trauma flower, color the shoe with your personality). The floors are covered in dust and grime, especially the recreational rooms and TV rooms (sometimes they had mats, but they were sticky and stained). I was not given a blanket or pillow for two entire days of staying there while the AC was blasting the facilities to freezing temperatures. When I asked for one they told me the unit was overpacked and told me to use the one pair of clothes I had with me. It's no better than a prison. I came out worse than when I came in. I don't know how it is now, but from my stay, the people here do not care about you. If you want to get better and have people advocate for your wellbeing, go anywhere else.
Response from the owner2 weeks ago
Thank you for sharing this feedback with us. Gathering additional information would be highly beneficial in understanding what you ve described. If you are open to elaborating further, we kindly ask you to email us at Feedback@sonorabehavioral.com.

Location

Accepted Insurance

Sonora Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Many clients who enroll in an outpatient rehab program are exiting intensive inpatient care and no longer require such high-level clinical supervision. Outpatient programs typically follow a step-down structure, with treatment frequency and intensity decreasing as clients progress in their recovery journey. Partial hospitalization (PHP) and intensive outpatient (IOP) levels of care are the most time-intensive and are designed primarily for clients who have just left inpatient treatment or who are at an elevated risk of relapse.
inpatient iconInpatient
Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. Partial Hospitalization program is available for adults and it can be an alternative for a step-down from an inpatient program. Patients meet Monday through Friday, six hours each day, and lunch is included. The typical length of stay is three weeks.
24-hour icon24-Hour Clinical Care
The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.
medically-assisted-detox iconMedically Assisted Detox
The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Many holistic centers incorporate recreational therapy into addiction treatment to offer you a chance to rediscover joy in movement and motion and build social connections. Activities can include dance, group games, and yoga, which all help improve mental health, reduce stress, and develop positive lifestyle habits. These holistic approaches help sustain long term recovery.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Amenities

  • car iconPrivate Transportation
  • art iconArt Activities
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 260904

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 10667

Contact Information

Phone icon (520) 829-0575
Building icon

6050 North Corona Road
Tucson, AZ 85704

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Nikki Seay

Reviews of Sonora Behavioral Health Hospital

2.3/5 (201 reviews)
2
Staff
4
Amenities
5
Meals
2
Value
2
Cleanliness
5
47
4
19
3
9
2
8
1
132

Reviews

3
Unhappy family member

My brother was jumped by 6 to 8kids and I was not called and told our it being documented into his chart so I am not happy and he was not taken for medical treatment after to be checked out and I don't feel comfortable with anything that was told to me

Shannonmarie S.
Reviewed on 8/29/2024
1

I would not recommend this facility to anyone suffering from anxiety or depression. They only see patients as a resource to make easy money, but they do not care about any of them at any level. Avoid this place.

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (199 reviews)
Denae Mejia
3 weeks ago
5

I'm the parent leaving a review and this is a new experience for me regarding inpatient care for my adolescent child. From start to finish the Sonora team was incredibly amazing - professional, highly communicative, compassionate, very responsive, regularly updating me, being very patient as I learned to navigate the new,information and next steps including discharge and aftercare appointments and details. I never spoke with the attending physician but he seemed to be very attentive to my child's case & providing the nurses with detailed notes and updates. I'm very grateful to the entire Sonora team.

Response from the owner3 weeks ago
Thank you so much! Your feedback is deeply important to us, and we are so appreciative that you were willing to share this.
Santiago Lopez
3 weeks ago
2

so basically my gf went and she said they gave bomb food but some of the techs were rude but otherwise it was pretty good. but also she didnt like it because of some of the rules and punishments and that the bed we re horrible

Response from the owner3 weeks ago
We appreciate you sharing this review. Your feedback is important, and we want to gather more details on the circumstances described. Please reach out to us directly at Feedback@sonorabehavioral.com so that we can discuss this further.
Grace Zhang
4 weeks ago
1

A terrible facility with unconcerned staff. I was a teenage patient here in October 2022, and it was quite possibly one of the worst experiences I've had. The doctors have little to no care for the patients, whom they are supposed to be helping. They treat the kids as if they are nuisances, despite most coming from unstable households or suffering from breakdowns. I remember one staff member in particular who would yell at the kids for the slightest thing, not eating quickly enough, having to use the bathroom, etc. They'd complain about the kids to their faces, calling them loud and annoying and treating them with the worst attitude. Crying? Just sit down and fill out a worksheet or draw. Breaking down? Call in the security, code grey! One of the women made fun of a girl who was there for three months while she was calling her mother for not having a family who wanted her back. One of the last nights I stayed, a girl was using the bathroom when a staff member walked in, and when she yelled at them to get out she was restrained. I was originally in the smallest unit (mixed gender at first before they abruptly moved all the girls to a different unit that was overpacked). Their treatments consist of medicine, a psychiatrist, and asinine worksheets (ex: fill out the trauma flower, color the shoe with your personality). The floors are covered in dust and grime, especially the recreational rooms and TV rooms (sometimes they had mats, but they were sticky and stained). I was not given a blanket or pillow for two entire days of staying there while the AC was blasting the facilities to freezing temperatures. When I asked for one they told me the unit was overpacked and told me to use the one pair of clothes I had with me. It's no better than a prison. I came out worse than when I came in. I don't know how it is now, but from my stay, the people here do not care about you. If you want to get better and have people advocate for your wellbeing, go anywhere else.

Response from the owner4 weeks ago
Thank you for sharing this feedback with us. Gathering additional information would be highly beneficial in understanding what you ve described. If you are open to elaborating further, we kindly ask you to email us at Feedback@sonorabehavioral.com.
Desert HillBilly
1 month ago
1

This places is absolutely worthless, the staff are too busy talking and looking at their phones to help patients, the nurses don't even know to give patients their meds, just a joke. They release people before their meds are stabilized and they go right back to their same behaviors. Don't send anyone you love there!

Response from the owner1 month ago
We are grateful for your willingness to write this review, though it is concerning to read. Obtaining more details would help us better understand these circumstances. To discuss this in more depth, please contact us at Feedback@sonorabehavioral.com.
Stephanie Preston
1 month ago
1

our daughter arrived there almost 24 hours ago and the facility has refused to have a doctor or their supervisor call me to give an update. they didn't even call to confirm with us that she had arrived to their care. nurse Grady was verbally aggressive with me and hung up the phone. they refused to answer our calls and we were force to call from a different number to get the nurses to answer. I'm literally fearful of my daughter's care at this very moment. as every time I asked for a supervisor the nurses both male nurses grady and another man, which had a thick accent, would hang up on me.we are stuck with our daughter there for care as they won't transfer her to a different level 1 facility.please think twice before sending your children to their care. if you're an involved and caring parent like myself and my husband are, brace yourself as it feels like your child is a hostage their and you, the parent, are treated with disdain and disrespect.there is no reason that the nurse could not or should not escalate my call to a supervisor. we had the pima County police do a welfare check, and we have reported them at this time to dfs.I'm scared for my daughters outcome in this facility as the nurse with the accent did not understand the difference between doxazosin and doxycycline, and he's passing my daughter her meds.

Response from the owner1 month ago
Thank you for providing this feedback. Delivering the highest standard of care is our goal, and we want to gain more insights into these concerns. Please reach out to us directly at Feedback@sonorabehavioral.com so that we can discuss this in greater detail.
Becca Guzman
1 month ago
1

This is so sad you can't even reach family to know if they are ok.what if it was one of your family for God sakes.left a voicemail with no call back

Response from the owner1 month ago
Your review is important, and we are dedicated to learning more about this feedback. If you are willing to provide further information, please send an email to Feedback@sonorabehavioral.com. Thank you for bringing this to our attention.
Nacho Corrales
1 month ago
1

My mother was a patient at this facility. I was not contacted whatsoever from any of the staff, regarding any news, until I had called to ask and even then the information they gave was minimal. I had tried to contact her social worker many times, always went to voicemails, never contacted back. I had called this morning for any updates and that's when they told me she was discharged at least a week ago. I asked them if she was physically okay and they told me they could not answer. I understand client confidentiality, however no one had contacted me, her ONLY contact, the day of her discharge, nor could they even tell me if she was physically okay.

Response from the owner1 month ago
We appreciate you taking the time to share this review with us. Your feedback raises concerns, and having an opportunity to obtain more information would be very helpful. Please email us directly at Feedback@sonorabehavioral.com so that we can have an in-depth conversation.
Nicholas Newmark
1 month ago
5

I recently had an outstanding experience with the receptionist at Sonora Behavioral Health. She was incredibly helpful and professional in getting a member quickly into services, which made a big difference in ensuring they received the care they needed without delay. Her efficiency and warm demeanor made the process smooth and stress-free. It s clear she genuinely cares about the patients and their well-being. Thank you for such excellent service!

Response from the owner1 month ago
Thank you for the feedback! Please know that we truly appreciate that you took a moment of your time to share your thoughts with us.
Tiffany Powell
1 month ago
1

Not even 1 star. They refused to let my minor call me at call time, 3 times. My kid was more traumatized going there than she was before. I thought it would genuinely help her.

Response from the owner1 month ago
Thank you for sharing this feedback with us. Gathering additional information would be highly beneficial in understanding what you ve described. If you are open to elaborating further, we kindly ask you to email us at Feedback@sonorabehavioral.com.
Lola talking budgie
1 month ago
1

This place came highly recommended. I was treated so horrible by the security guard that she made me cry on my first visit. I already came sensitive missing my child. I just got the news that he threatened to hang himself. Security guard scanned me and told everybody that they needed to put their stuff in lockers. I never was shown a locker or a key, every door that opens I keep thinking we re going in to the locker room and we re to get a key another door opens I said I don t see no locker room nothing next thing you know it I m in my sons table visiting when the security guard comes and tells me to get up your visits over you do not know how to follow the rules. I said excuse me I get up. I follow her very militant no smile like she hates her job or knows me and hates me , she scolded me like a 10-year-old going to a principals office all the way out I started crying I asked for the manager one of the nicest people there showed me where the locker and gave me a key. I asked to speak to someone higher, but this can t be how is she going to treat us first time visitors That really do not know what s going on or don t know how things work there horrible then she heads back where my son is and starts talking about me to the other nurses in hearing distance of my son, then tells him get up your visits over your mom doesn t know how to follow rules she must ve been pissed when supervisor said help her out let her have her visit and I ll come and talk to her afterwards Still this morning I m in shock and I don t even know if I want to come back Wednesday for a visit

Response from the owner1 month ago
We appreciate you taking the time to share this review with us. Your feedback raises concerns, and having an opportunity to obtain more information would be very helpful. Please email us directly at Feedback@sonorabehavioral.com so that we can have an in-depth conversation.
Eugine Krabz
1 month ago
1

My girlfriend went to this facility in hopes of overcoming alcoholism. I called and asked the receptionist to give her my phone number because I knew she didn t have it memorized. I was told that my name and number would be relayed to my girlfriend. I called back 24 hours later and asked for the supervisor. Once I finally received a call from my loved one they told me that they were stripped of their clothes. Online it says that patients are allowed 2-3 changes of clothing. Please if you actually would like to receive help reach out anywhere but here.

Response from the owner1 month ago
Thank you for sharing this feedback with us. Gathering additional information would be highly beneficial in understanding what you ve described. If you are open to elaborating further, we kindly ask you to email us at Feedback@sonorabehavioral.com.
Courtney Rutherford
1 month ago
1

My daughter arrived to this facility on Saturday. I have called daily (today is Wednesday) asking to speak to a provider, which the provider has not returned any of my calls. Additionally, when the nurse did her intake on Saturday, I asked that they communicate to the provider that I wanted a med wash to be completed and for the provider to follow up with me for a more detailed history on my daughters conditions and to coordinate future care for discharge. The med wash still hasn t been done as of today and the provider has not reached out to facilitate a conversation regarding a treatment plan. It took 4 days for me just to get in contact with the social worker that was assigned to my daughter s case. I do not get updates on her condition or where she s at in the process compared to other facilities that provide daily updates and provider-parent care coordination.If you want a facility that you can dump your child on and forget about them choose this one.If you want a facility that meets your needs and cares about your child and coordinates their care with you, don t choose this one.I m beyond disappointed and their website lures you into false promises and a belief of false hope.Stay away from this facility if you care about your child.

Response from the owner1 month ago
We are grateful for your willingness to write this review, though it is concerning to read. Obtaining more details would help us better understand these circumstances. To discuss this in more depth, please contact us at Feedback@sonorabehavioral.com.
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