San Antonio Behavioral Healthcare Hospital

San Antonio, Texas

8550 Huebne Rd
San Antonio, TX 78240

(210) 541-5300

About San Antonio Behavioral Healthcare Hospital

San Antonio Behavioral Healthcare Hospital is a mental healthcare facility for children, adolescents and adults in San Antonio, Texas. They offer age specific inpatient and outpatient treatments, including special programs for veterans and active duty military. They also have a dedicated substance abuse program for adults struggling with chemical dependency. They accept self pay and private insurance.

Their addiction program includes both inpatient and outpatient tracks. If you need round the clock monitoring and immediate stabilization, you’ll start out in inpatient treatment. While you stay on site, your care team can help you detox and start your road to recovery. If you’re stable enough to live at home while you attend treatment, they offer partial hospitalization and intensive outpatient programs.

All of their programs include individual and group counseling sessions. During each session, you’ll talk with your therapist about the underlying issues and behaviors that contribute to your substance abuse. They’ll help you work through those challenges and teach you healthy ways to manage stress.

A unique feature of this facility is that they offer lots of holistic healing options at their inpatient center. In addition to therapy, medication management, and life skills training, you can participate in other services such as yoga, tai chi, art therapy, music therapy and meditation.

While some past clients report positive experiences here, it’s important to mention that others have had difficult interactions with the staff members. A lack of respect, poor communication, and an unprofessional approach are some of the commonly repeated complaints.

Dollar icon Payment Options

  • medicare iconMedicare
  • shield-cross iconPrivate insurance
  • financial-aid iconFinancial aid
  • self-pay iconSelf-pay options
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

User icon Programs

check iconAdolescence program

men iconProgram for men

women iconProgram for women

children iconChildren program

adult-program iconAdult program

military-hat iconMilitary program

House check icon Settings & Amenities

  • recreation iconRecreation room
  • art iconArt activities
  • home-setting iconResidential setting
  • private-room iconPrivate rooms
  • music2 iconMusic room

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

substance-abuse iconSubstance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (210) 541-5300
Building icon

8550 Huebne Rd
San Antonio, TX 78240

Call Now - Help is Available
Get Help Now - 210-890-5212
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Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews

2.4 (402 reviews)
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Google Rating

2.4 (402 reviews)
S. Arispe
1 month ago
1

My son has been admitted since Sunday. I also keep hearing about fights daily and fear for my son since he said he was being bullied. I also have a hard time getting thru cause noone answers phone.I don't even know his care of plan or when they are looking at discharge. They won't even answer his regular psychiatrist to avoid removing meds or giving wrong ones. He may have to do a personal visit since he's a Dr and also having a hard time. This is a new place for us and don't like it. Clarity is more helpful in customer care. When you do get a hold of staff some are friendly others have attitude which is annoying cause you just want an update on your child and they say they don't know cause they night shift and gotta wait til 9am to find out.

Response from the owner1 month ago
Thank you for taking the time to share your feedback with us. I m deeply sorry to hear about the difficulties you and your son have experienced during his stay with us. We strive to provide the highest quality of care and communication, and it s clear we fell short in several areas. First and foremost, I want to address your concerns about communication. We understand how important it is for families to stay informed about their loved one s care. We are currently reviewing our phone response protocols to ensure that calls are answered promptly and that families can reach us more easily. Additionally, we will be clarifying roles within our treatment team so that you know exactly who to contact for updates. Regarding your concerns about safety and bullying, please rest assured that we take these issues very seriously. We actively address these concerns with our team to ensure everyone's safety and well-being. I appreciate your patience and understanding as we work to improve our services. If you have any further concerns or if there s anything else we can do to support you and your son, please don t hesitate to reach out directly. Thank you again for your feedback, and for giving us the opportunity to address these issues.
Jatanna Watson
1 month ago
5

Keke and John very welcoming and friendly they are very supportive of my son's needs Misty also was very welcoming it was a speedy process I love how the hospital keeps me up to date with my son and how they take great care of my son

Guillermo Amparano
1 month ago
5

Candy Rodriguez
1 month ago
5

Kevin O'Neill
1 month ago
5

I was treated very well by the doctors nurses and the staff I really got a lot of help from the group sessions and made a lot of new friends

Albert Hernandez
1 month ago
1

My son was transferred from UhS to this facility and it has been a disappointing and nerve racking experience. He has been there for four days and we have not been updated on his direction of care by a provider or a medical professional that is in his direct care. He went in as suicidal intent with plan. When I talk to him all I hear is riots and fights amongst the patients. When I reviewed the reviews which mentioned multiple fights validates his statements. I am terrified for his safety and the safety of other children. When I call I have to call multiple times to get a hold of someone. There was one incident where I called fives time and the hung up on me five times. I hope to receive help for my son now he is just worse. I am very sad at the resource for mental health. I went to go visit him today and I a pretty sure they new I was coming and he placed on probation for his safety and other which is understandable but no one explained it to me and the house supervisor was busy and front desk lady was obtuse and unable to answer questions appropriately. Moreover she tried to give me a weak excuse with explanation on my sons situation. Then she proceeded to say it was a doctors orders that he could not visit me. It was very confused she is the front desk lady how is she involved in direct care. Moreover I am appalled on this night situation. I do not know what to do because I fear for his life and this institution make me have no confidence that they can protect his life and safety. when I talk to The one nurse I met on the Saturday was if you do not like my care you can sign him out AMA. She said she has not taken care of him or need to evaluate his situation which contradicts her statements to me. I am a medical provider and let me make this clear I do not imply that I know the psychological pathology of care but I do under deflection and disrespect defensive remarks by telling me to sign out my son against medical advice when we don t even know what is going on. That sums up the care and communication. I am afraid of moving myself because what if he takes off. It is a nightmare situation. If I new this was going to be the type of communication and treatment I would have chosen another place but when you are in the ER for 24 hours and the social worker has no idea about the facility and they go by word of mouth you make a decision and prey it s a good one.

Response from the owner1 month ago
Thank you for sharing your feedback about your recent experience with us. We understand that the well-being of your son is of utmost importance, and we are deeply sorry to hear about your concerns and the difficulties you encountered. I understand that recently you had the opportunity to speak with several key members of our team, the Director of Clinical Services, and the Chief Nursing Officer. We hope these discussions helped address your concerns and provided some clarity regarding his care and treatment plan. We are committed to providing comprehensive and compassionate care, and we regret if any aspects of our service fell short of your expectations. If any of your concerns have not been fully addressed, or if you have further questions, please do not hesitate to reach out to me directly at 210-592-7357. We are here to support you and ensure that your son s needs are met with the highest standards of care and communication. Thank you again for bringing these issues to our attention. Your feedback is invaluable as we strive to improve our services.
Edii Navarrine
1 month ago
1

Carmina De Leon
2 months ago
5

Everyone at this Hospital is very empathetic, so kind and understanding. Ky Ky was so gracious. The same goes for Max and Morgan. In spite of the circumstances they explained the process, and made me feel calmer. We need more people like this working with these kids and their families.

Cindy Coronado
2 months ago
1

Please don't take your family member to this hospital. Every nurse that works there doesn't know what they are doing. And to know the update of the patient, you would need to call them. They don't call you. Besides that you would need to call 10 times in order for them to give you a response.

Response from the owner1 month ago
Thank you for your feedback. I am sorry that we did not meet your communication needs. I d like to discuss your experience further to understand how we can improve. We look into every single review and take appropriate action. I would like to ask you to please reach out to me directly at 210-592-7357, if you are willing. Your feedback can greatly help ensure that all patients receive a positive and therapeutic experience to include GOOD communication.
Marco Ramirez
2 months ago
5

rissa
2 months ago
1

I did impatient treatment here for about 8 days and the things I saw & went through should be enough to get this place shut down . I think I left with even MORE trauma. For one it is filthy and disgusting , the floors , walls , showers .. everything is dirty as hell . The nurses are so rude . The amount of times I would be having a seizure and not a single nurse would come , or i would just get yelled at to "get up" . There is no therapy , they just drug you up and keep you in a room all day . My family had to get the cops involved to get me out , and Surprisenly the cop said they get called out there a lot for the same reason. This place is absolutely terrible and the nurses shouldn't even be considered nurses y'all are so rude. Especially the RN "Kay" there's so many others though .

Response from the owner2 months ago
Thank you for your feedback. I'm sorry to hear about your experience and the difficulties you faced. We take all patient concerns seriously and truly are committed to providing high-quality care. Anything less than that is unacceptable. I d like to discuss your experience further to understand how we can improve. We look into every single review and take appropriate action. I would like to ask you to please reach out to me directly at 210-592-7357, if you are willing. Your feedback can greatly help ensure that all patients receive a positive and therapeutic experience.
Cynthia M Gardner
2 months ago
5

Wonderful people and a lot help.

Response from the owner2 months ago
Thank you so much for your kind words! We re thrilled to hear that you found our team helpful and supportive. Your positive feedback means a lot to us and motivates us to continue providing the best care possible. Wishing you all the best!!
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