University Behavioral Health Care at Edison (Rutgers Health)

100 Metroplex Drive
Suite 100
Edison NJ, 08817

The facilities at Rutgers - UBHC - Outpatient Services in Edison, NJ 1

About University Behavioral Health Care at Edison (Rutgers Health)

The University Behavioral Health Care at Addison (Rutgers Health) is an integrated mental health services program designed to provide comprehensive care for those who have immediate needs.

They specialize in mental health services and dual diagnosis treatment. They also have 24/7 acute and emergency services that provide critical assessments for people at imminent risk to themselves or others. This program is an option for individuals of any age and expands to community settings so that those in crisis can get care where they are, such as at home or another community location. The emergency services team at Rutgers Health helps facilitate referrals to aftercare programs, including outpatient treatment and partial hospitalization programs for substance abuse as required.

The mental health program offers comprehensive care for individuals with all psychiatric disorders. From anxiety and depression to more severe disorders such as schizophrenia or bipolar disorder one of the keys to success lies in individualized treatment. They provide both immediate and sustained care that helps the patients in getting access to patient-centered care.

A key component of the mental health program at UBHC is that its approach to care is person centered. Patients receive comprehensive evaluations to assess their needs. They are directed to the appropriate level of treatment, ranging from short-term outpatient care to more intensive services such as partial hospitalization. In addition, the center puts a major focus on crisis intervention and performs 24/7 emergency psychiatric evaluations.

Their team offers therapy, medication management and case management to connect patients with the services they need in the community. It works to support the whole person in order to stabilize and give individuals needed tools for ongoing mental health sustenance. As a teaching hospital, UBHC mental health services are always advancing with the latest research in mind.

Established in 1969, the University Behavioral HealthCare (UBHC) network has programs for patients of all ages that serve children, adolescents, adults and seniors with what can truly be considered as a comprehensive mental health program. At UBHC, options such as early intervention for psychosis and IOP are available to those needing technically tailored care.

Latest Reviews

D Kessler
1 month ago on Google
1
1 of the 3-4 people who answers the phone at this location is really rude and unprofessional. There appears to be a lack of accountability and oversight here because I have personally emailed the administration about this issue and received zero response.As I wait for an appointment with a provider, the impression being made by the people answering the phones colors the entire organization. Stop telling clients that you re hanging on by thread or are over tasked? It s unethical to make your issues with staffing the client s problem. Hanging up on callers after long hold times and all the attitude is just unnecessary.
Response from the owner1 week ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
Pedro Hernandez
1 month ago on Google
1
If you have better options, save your self some time and don't go here. Called this place multiple times and they put me on hold for like almost half an hour with no response. Can't even get an appointment even if I tried through the phone. Only reason why I did come here was because my therapist and Psychiatric provider were decent. However the way the office staff treats the patients, is unacceptable.
Response from the owner1 week ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
Nike Minaj
3 months ago on Google
1
DO NOT GO HERE DO NOT ATTEMPT TO DO ANY SORT OF SERVICES WITH THEM. Disgusting.
Response from the owner1 week ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.

Location

Accepted Insurance

University Behavioral Health Care at Edison (Rutgers Health) works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients often enter inpatient rehab following detox, but they may also enroll during early recovery or at an increased risk of relapse. Inpatient rehabs provide housing, meals, and intensive clinical supervision, allowing clients to focus exclusively on their recovery in a highly structured and supportive environment. Clients typically receive multiple individual, group, and/or family therapy sessions weekly. Many programs also offer extensive addiction education and recovery-focused life skills training. Integrative inpatient rehabs provide holistic therapies as well.
intensive-outpatient iconIntensive Outpatient
Clients who are exiting inpatient rehab, those who are experiencing crisis, and those who prefer to live at home while in treatment typically enroll in intensive inpatient programs (IOP). These programs feature frequent and robust care, generally requiring clients to participate in at least nine hours of care weekly, though many intensive outpatient rehabs offer up to 20 treatment hours per week. IOP services typically combine individual, group, and family counseling with recovery education and holistic therapies.
aftercare iconAftercare Support
Clients in a rehab aftercare program have typically completed detox and intensive inpatient and are medically stable. These programs are designed to address addiction recovery as a life-long process. Outpatient counseling and recovery education are typically categorized as drug rehab aftercare, but many clients continue to receive support after being discharged from formal outpatient treatment. Case managers and recovery teams facilitate clients' access to peer coaching, career counseling, 12 step program induction, and related services.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term, intensive outpatient option designed for those with moderate to severe addictions who don't require 24-hour care. PHP treatment is often fully covered by insurance and provides structured programming (i.e. individual and group therapy). A typical partial hospitalization program can meet 3-5 days a week for a minimum of 20 hours, offering intensive treatment during the day while allowing you to return home after. PHP treatment duration can vary based on your progress but averages 90 days.
24-hour icon24-Hour Clinical Care
24-hour clinical care in New Jersey provides a setting where you can withdraw from alcohol or drugs under close monitoring of experienced medical staff. These trained professionals can intervene at any time if needed. They can prescribe medications to reduce cravings and physical discomfort. Mental health professionals are also available to address any emotional and psychological challenges you experience as you begin your recovery journey.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Cognitive behavioral therapy (CBT) in New Jersey typically follows a set structure of treatment. The therapist helps clients identify their life challenges and their thoughts surrounding those challenges. The client then learns to identify unhealthy thought patterns and reshape those into healthy patterns of thinking and behavior.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing helps clients find their motivation to change. It can be an effective method to work with clients who are angry or hostile or feel insecure about their ability to make changes in their lives. It is often used during addiction treatment or to manage physical health conditions.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Trauma therapy provides a structure to approach healing from past traumatic events that you may have witnessed or experienced. Your therapist will work with you to identify and process these memories. This helps promote a sense of safety and stability and helps you heal emotionally.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Building life skills allows you to demolish negative patterns of behavior and build new, healthy patterns. By building new thought processes, coping strategies, and behaviors, you establish a solid foundation for recovery.

Recreational therapy is a dynamic approach to addiction treatment in New Jersey. It integrates activities like music therapy, team sports, and gardening so you have a therapeutic outlet for your emotions and stress. This improves your physical and mental health and helps you develop new skills to support a sober lifestyle.

The main types of creative arts therapy in New Jersey are dance, art, drama, and music. Through creative processes and active art making, this treatment provides a safe setting free of judgment for participants to explore and express their challenging thoughts and emotions.

Amenities

  • recreation iconRecreation Room
  • art iconArt Activities
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (732) 235-8400
Building icon

100 Metroplex Drive
Suite 100
Edison NJ, 08817

Edited by:
Courtney Myers, MS

Reviews of University Behavioral Health Care at Edison (Rutgers Health)

2/5 (21 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

D Kessler
1 month ago
1

1 of the 3-4 people who answers the phone at this location is really rude and unprofessional. There appears to be a lack of accountability and oversight here because I have personally emailed the administration about this issue and received zero response.As I wait for an appointment with a provider, the impression being made by the people answering the phones colors the entire organization. Stop telling clients that you re hanging on by thread or are over tasked? It s unethical to make your issues with staffing the client s problem. Hanging up on callers after long hold times and all the attitude is just unnecessary.

Response from the owner1 month ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
Pedro Hernandez
1 month ago
1

If you have better options, save your self some time and don't go here. Called this place multiple times and they put me on hold for like almost half an hour with no response. Can't even get an appointment even if I tried through the phone. Only reason why I did come here was because my therapist and Psychiatric provider were decent. However the way the office staff treats the patients, is unacceptable.

Response from the owner1 month ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
Nike Minaj
3 months ago
1

DO NOT GO HERE DO NOT ATTEMPT TO DO ANY SORT OF SERVICES WITH THEM. Disgusting.

Response from the owner1 month ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
Jaivishal Gohel
4 months ago
1

3rd Class service..staff will never pick phone, Dr. Michael always give you appointment but never be available mean waste of time .if they don't want to work they should RESIGN but they have no right to waste other's valuable time..

Response from the owner4 months ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
john paul Fragasso
4 months ago
1

Less than one star. Scheduling appointments with this place is a nightmare. You are unable to do so months in advanced. Nothing but a headache to deal with go elsewhere.

Response from the owner1 month ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
maryanne rose
4 months ago
1

This place is terrible. They re always closed despite their appointments being virtual. Whenever I call i get left on hold for a minimum of 20 minutes. The people who answer the calls are rude and ask for your number to call back and never end up calling back!!

Response from the owner4 months ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
Luke Cohen
9 months ago
1

These people suck when it comes to communication !!!!! There s literally no number to call and speak directly with someone at the desk! They text you off a Google number off their desktop computers and BARELY answer. I m new to the program and I came just to find out that they re closed and it s through zoom! No one informed me at all! I think these people definitely need therapy

Response from the owner5 months ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
Jes Zehnder
11 months ago
1

My experience with this place is horrible, the doctor there Maddiah or whatever her name is, does not listen to a word that is said unless it suits her. She pushes the same meds that don't work on people instead of finding ways to look for something that does work. She is a horrible doctor and I don't recommend this place to anyone. Thank you have a good day n night.

Response from the owner11 months ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
Dr. Garrett
1 year ago
1

Worst experience ever !!! Unprofessional, unhelpful, rude , condescending, poor manors, uncouth!!! Do not come here !!! Find somebody else !!! Worst in healthcare!! They need to give their in-takers therapy! I m more traumatized now then before I called here ! They should be ashamed of themselves how you helping other ppl when you need help yourself !

Response from the owner1 year ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
ana trinidad
1 year ago
1

This place is the worse with follow with call to provide services to they patientI got a call canceling my foster child appointment and I mentioned to the to give me a new appointment to be able to get the medication before end and they answer was we will call you . They call after I call the same day of the appointment the cancel to remind then about the call that I was said by them that supervise would give me. On tha Friday the Supervice call me letting me know that was bad communication and the she would have some one to call me back or they would sent the prescription to the pharmacy well weekend pass and also Monday came I call again and the same some one would call u . Get what I ending walking to the facility and expend there over 2 hours in the time I m doing this review still nobody resolve my situation .

Response from the owner1 year ago
Hi ana trinidad. Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
Meltem Pak
1 year ago
1

Cannot get an appointment once if lucky for therapy. They gave me an appointment a month ago. Called me a day before the appointment to reschedule it due to sickness of doctor. They were going to reschedule an appointment to a month later. I explained my situation and said that I needed to talk a therapist urgently. So they made an appointment for a week later. My appointment was on Friday at 1:00 pm. The person name is Jennifer called me at 1:40 pm, said that she had missed the appointment time because she misread the time, thus she wanted reschedule my appointment again. What kind of behavioral health care center is this? They really don't care about the patients.

Response from the owner11 months ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
S G
1 year ago
1

NOT FOR WORKING PEOPLE. cannot get an appointment once a month if lucky for therapy, and all of their groups are during work hours and the care that you do get is minimal and rushed. really disappointed and desperate for care : ( Jeniffer the therapist is completely useless. she talks about herself the whole time, promises the world, literally delivered nothing at all

Response from the owner11 months ago
Thank you for taking the time to leave a review. We are sorry to hear of your experience at UBHC. We invite you to please reach out to the Patient/Consumer Advocate at 732-235-3921 if you wish to discuss further.
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