Quest Counseling & Consulting Inc.

6110 Plumas St Reno, NV 89519
DetoxOutpatient
Quest Counseling and Consulting NV 89509

About Quest Counseling & Consulting Inc.

Quest Counseling & Consulting provides substance abuse and mental health treatment for children, adolescents and adults in Reno, Nevada. Their outpatient program offers flexibility for those who want to live at home and continue working or attending school while getting treatment. They provide evaluations for walk-ins to offer more convenience.

Medication assisted treatment is available using FDA approved medicines to reduce drug cravings and lessen withdrawal symptoms. An initial assessment will help the team determine if this service is appropriate for your needs and which medication is best.

Guests attend individual counseling sessions, where they may address thoughts and behaviors that led to addiction issues. These sessions may also help them work on developing healthy coping skills, recognizing substance use triggers and learning relapse prevention techniques for the future.

They have round the clock crisis management support for those with immediate needs. This service is available to everyone in the community, even if they’re not in the program. There’s a youth opioid intervention program to help reduce overdose events and relapse. This service aims to provide recovery support and decrease emergency room instances. Guests receive connections to wraparound services for ongoing recovery support.

Their low client to staff ratio allows for a more intimate setting where guests get the attention and tools needed for long term sobriety. Peer support and case management are available to help guide you through the program and connect you with tools and other services as needed.

The multidisciplinary team includes psychiatric services and some primate care to allow for more comprehensive treatment.

Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.2 / 10

Location

Accepted Insurance

Quest Counseling & Consulting Inc. works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enter drug rehab in Nevada, you receive professional assistance to remove drugs from your body and cease your body's need for the substance. You learn coping strategies and receive support to prevent relapse and enjoy long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Substance abuse counselors may apply cognitive behavioral therapy in Nevada during individual, family, or group sessions. Using a goal oriented approach, the therapist will help participants change negative thinking and behavioral patterns to address substance use and related challenges.

If you're experiencing substance use disorder, dialectical behavior therapy in Nevada can help you reduce cravings, learn healthier ways to manage stress, and avoid situations that can lead to substance abuse. Treatment includes one on one sessions with your therapist as well as group sessions to practice the skills you're learning.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy provides you with a confidential setting to explore the complex factors that contribute to drug and alcohol addiction. Your therapist can provide tailored support and help you develop healthy coping strategies, improve self control, and build a foundation for sustainable sobriety.

Research shows that motivational interviewing is an effective approach for individuals who are unprepared for change. They may be resistant to change or simply insecure in their abilities to make changes. This therapeutic method allows clients to explore their options, reach their own conclusions, and feel empowered to make changes.

Trauma therapy uses trauma focused care to help you understand and manage your emotional and physical responses. Using therapeutic interventions, you learn to reframe the experience. This helps to reduce your anxiety and build your resilience to face future challenges and gain control over your life.

Sessions for couples therapy may involve joint meetings with the counselor as well as individual sessions. Between sessions, both partners are asked to do "homework," which involves practicing the insights and behaviors they learned about during therapy.

During family therapy sessions, your therapist facilitates discussions that help members of the family unit understand addiction and how it affects the entire family, providing you with coping strategies that help to strengthen the family unit.

Using recreational therapy in a holistic addiction treatment program allows you to find joy and purpose within healthy activities. You might engage in group games, arts and crafts, and fitness programs that promote relaxation and physical health. These are essential for long term recovery.

Contact Information

Phone icon (775) 786-6880
Building icon

6110 Plumas St
Reno, NV 89519

Fact checked and written by:
Patti Croft, MBA
Edited by:
Courtney Myers, MS

Reviews of Quest Counseling & Consulting Inc.

4/5 (59 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
38
4
5
3
4
2
0
1
12

Reviews

4

The counselors here are wonderful! They went above and beyond to help me. Nevertheless, they should improve in their customer service, since the front desk staff ladies don’t smile.

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Cristen Mcdade
5 months ago
3

The staff is nice enough, but I think that they need to be more transparent about their availability. They schedule an evaluation, charge you 100% up front rather than just your co-pay, and then once your evaluation is complete and they have your money....that's when they tell you that they don't have anyone with any openings to see you. So you are out that money, waiting MONTHS for a refund, and you cannot even get help.

Luciano Mendez
9 months ago
5

Response from the owner8 months ago
Thank you for taking the time to leave this review. We appreciate your feedback.
Ben Krueger
9 months ago
3

I had a frustrating experience with Quest last year in which two different employees led me to believe that I could receive services from them, only to unceremoniously turn me away a few weeks later. Now that I ve established mental health care elsewhere that s meeting my needs, I recognize that Quest was not the appropriate clinic for me to receive care from in the first place. I believe the Quest employees involved in my case were well-intentioned but overwhelmed by demand for services and ended up communicating with me in a manner that missed the forest through the trees (namely, they should have turned me away immediately as not fitting their mission instead of letting me wait for two weeks before telling me I couldn t be seen). The number of reviews here from people who believe they were turned away for random or arbitrary reasons suggests to me that Quest has significant room to improve communication with potential clients during the intake process.Despite my negative experience, I recognize that Quest serves an important role in the Reno-Sparks community and I hope they re able to improve their internal proceses to avoid ruffled feathers with other people in the future.

Shana' m Wasley
10 months ago
5

I absolutely love this place,Josh Dixon, Megan and Jen r Rockstar.they treat u like a person and not just a number and when the say call if u need anything the mean it.

Response from the owner10 months ago
Thank you for taking the time to leave us this wonderful review. We sincerely appreciate your feedback and are happy that you have had such a great experience with our organization and staff.
Geraldo Martinez
11 months ago
5

What an awesome place! Friendly staff and very professional!

Response from the owner8 months ago
Thank you so much for taking the time to leave this review. We appreciate your kind words and feedback.
Rob Eamigh
11 months ago
1

The enrollment process is appalling

Cappi Navarro
11 months ago
5

Great people

L Robards
1 year ago
1

Moriah Jickling-Ozoude
1 year ago
1

I went there for evaluation. Two weeks later they called me saying I m sorry since you have a disability and we don t have anyone who has experience in the disability we can t see you. Even though I wasn t going there for my disability. If you have a disability don t go there.

Response from the owner1 year ago
We are sorry to hear that you were unsatisfied with your experience at Quest. It is our policy not to admit clients under certain circumstances because our clinicians do not have the certifications or experience to work with all diagnoses. While we would like to be able to offer treatment to each person seeking services, we acknowledge that sometimes we may not be qualified and trained to treat all mental health diagnoses and ethically we felt a duty to refer you out. Again, we apologize for not being able to move forward with treatment. When establishing a treatment plan, it was ultimately decided that it was better for you to receive services from a clinician with training and expertise more suited to your needs. Quest Counseling does not discriminate based on any factor including race, gender, religion, ethnicity, or disability.
Awn One
1 year ago
1

Response from the owner1 year ago
We are so sorry that you had a negative experience. We strive to provide the best client care possible. We would appreciate if you could elaborate so that we have the opportunity to correct whatever it was that caused this review. If you were to provide us with contact information we would be happy to contact you about why you have left a one star review and how we can improve. Thank you.
Jos
1 year ago
1

If i could give zero stars i honestly would, i cant even base my rating on their therapy due to the fact that I cannot even get in CONTACT with this place, I have called multiple times and each time my call is answered, the person on the other end suddenly acts like they cant hear me and hangs up????? For being recommended here by a friend, i thought this would be a great place to try and get into but they cant even answer my phone calls for me to ask a question or set up an appointment.

Response from the owner1 year ago
Hello Jo, I am so sorry that you are having trouble reaching us by phone. We have multiple receptionists that answer calls all day. I wanted to make sure you were contacting the correct main line, 775-786-6880. We strive to be extremely accessible and ensure that our clients are able to reach us any time, especially since we have 24/7 crisis services available. If you continue to have issues reaching us via phone, please go online to our website, www.questreno.com. The is a "make an appointment" button, this will guide you to an email address to ask questions and being the intake process. We do sincerely apologize if there was a connection issue, either with your cell service or our phone provider. We encourage you to try again, as we would love to be able to provide you with the services you are looking for. We did have our front desk supervisor call you back and leave you a voicemail. We would sincerely appreciate the opportunity to correct this unfortunate communication error.
Alejandra Garcia santana
1 year ago
5

Cool and relaxing is the vibes of this place

Response from the owner1 year ago
Thank you so much for taking the time to leave us a review. We strive to be a very welcoming place with a relaxed atmosphere where clients can feel at ease.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Quest Counseling & Consulting Inc.

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Vance Johnson Recovery Center – VJRC
Las Vegas, NV (702) 935-6404

Vance Johnson Recovery Center – VJRC

Vance Johnson Recovery Center is an inpatient rehab facility located in Las ... read more.
Ridge House
Reno, NV (775) 322-8941

Ridge House

Ridgehouse is the only statewide organization providing a comprehensive reco... read more.
The Salvation Army Southern Nevada
Las Vegas, NV (702) 870-4430

The Salvation Army Southern Nevada

The Salvation Army is an international movement. The Salvation Army provides... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored