Providence Behavioral Health Hospital

Closed: Find Nearby Facilities
Holyoke, Massachusetts
Closed: Find Nearby Facilities
Holyoke, Massachusetts

About Providence Behavioral Health Hospital

MiraVista Behavioral Health Center, formerly Providence Behavioral Health Systems, is a mental health treatment facility in Holyoke, Massachusetts. This Joint Commission accredited facility provides inpatient psychiatric care, intensive outpatient substance use treatment, and dual diagnosis care services. MiraVista welcomes and is dedicated to the safety of LGBTQIA+ people in their program.

Not everyone needs a 30+ day stay to address their mental health concerns, nor can everyone afford to take extended time off for treatment. What I like about MiraVista’s inpatient program is that it’s focused on rapid stabilization, meaning clients are introduced to recovery concepts and practices over one or two weeks. From there, they can continue treatment with other community services or the facility’s own outpatient program. Clients who do require a longer, more intensive stay may be referred to another facility and program.

MiraVista Behavioral Health Center accepts Medicare, MassHealth, and commercial insurance plans. They also have a sliding fee scale and discounts based on your family size and income.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • check iconFinancing available
  • calendar iconPer session
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Providence Behavioral Health Hospital provides outpatient substance abuse treatment services to the residents of Western Massachusetts. These services include: individual, family and group outpatient substance abuse counseling for people who are addicted to drugs or alcohol, and counseling for individuals who are affected by the substance abuse of a relative or other loved one.

inpatient iconInpatient

At Providence Behavioral Health Hospital in Holyoke, their acute treatment services / inpatient substance use disorder treatment program can put you on the right track with the focused treatment, education, and tools you need to safely stop using drugs or alcohol and live a productive, successful and satisfying life. For adults who are in crisis and experiencing severe mental health symptoms, the Adult Psychiatric Unit at Providence Behavioral Health Hospital provides short-term admission for intensive diagnostic evaluation and treatment.

medically-assisted-detox iconMedically Assisted Detox

Their Enhanced Acute Treatment Service provides a broad range of service, including substance withdrawal management under careful medical supervision and psychiatric evaluation and treatment. Most individuals receiving treatment are experiencing symptoms related to stopping opioids (heroin or prescription painkillers) or alcohol, benzodiazepines, or other sedatives and all have co-occurring mental health disorders.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

intensive-outpatient iconIntensive Outpatient

Pathways, an intensive outpatient treatment program for any person suffering from the negative consequences of substance abuse or chemical dependency. The program allows individuals who may need more intensive services than traditional outpatient treatment to continue to address their substance abuse in a structured program 3 to 5 sessions per week while continuing to live in the community.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

aftercare iconAftercare Support

To help their patients manage their illness after they’re discharged from the hospital, they offer each patient care throughout their continuum with linkage to their intensive outpatient programs, traditional outpatient services and opioid treatment programs for treatment with methadone or buprenorphine. Patients are linked with community providers who can provide the aftercare services they need to maintain and add to the gains they’ve made in their program. These providers include primary care physicians, mental health providers, case management services, and longer-term residential treatment.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

elderly iconElderly program

hiv iconHIV/AIDS program

men iconProgram for men

women iconProgram for women

bed iconTotal beds:

40

young-adult iconYoung adult program

House check icon Settings & Amenities

  • private iconPrivate setting

Shield icon Insurance

Our Policy: Providence Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

check iconDual Diagnosis

When someone is struggling with both drug or alcohol use and mental health symptoms, treating both illnesses at the same time can improve the chances of success on both fronts. That’s why Providence Behavioral Health Hospital offers a comprehensive Enhanced Acute Treatment Service for individuals who have these co-occurring issues – providing a vital first step in patients’ ongoing recovery process.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

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Reviews

3 (46 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (44)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
5

Providence has been good to me over the years. It was always my go to when I needed to stop. Staff were always nice when I treated them with respect. I love providence, they have saved my life several several times.

Reviewed on 1/10/2019
1

The staff treated me in a rude way, it seems that they don't love their work, it was really a horrible experience, I have had nightmares since I left this place and it has already been 3 months. The facilities aren't comfortable, always is very dirty, it isn't a pleasant pla ... Read More

Reviewed on 12/21/2018
Overall Experience
Date Submitted

Google Rating

Alison Durazo
1 year ago
1

Providence Behavioral Health Center used outdated, impractical and unethical methods and procedures on someone dear to me. I can not condone this behavior and recommend anyone to this facility.

kelsey
2 years ago
1

Pat Bristol
2 years ago
1

Same experience as others. Literally calling for a week. No one answers, no one calls back. Horrible experience for a caring family member of a patient struggling with severe depression . Can onky imagine what its like for the patient themselves. What little i can understand from them, there's no treatment/therapy..just a respite. I would NOT recommend this place

Jess Medina
2 years ago
1

I have been calling for days looking for information and NO ONE answers phones or calls back after leaving numerous msgs!

Alycia Perry
3 years ago
4

The food was absolutely terrifying and I couldn t stand it..

Mark Waslick
3 years ago
5

Julien A
3 years ago
5

Staff is incredibly good. We went there to visit a patient and were surprised at how friendly everyone was (the care staff, social worker, psychiatrist), everyone willing to communicate with the families, super friendly and caring. I was shocked. I've been to many of these places and the best you can hope for is to not get a cranky nurse, to get someone who at least is neutral in expression and somewhat willing to communicate. Not here, they were just excellent. I was happily surprised.

Jonathan Bruyette
3 years ago
1

Most of the staff there have no idea what they are doing. They have only so called book smart ideas instead of actual rehab recovery experience. That being said they only guess what it is you need NOT what you need. Having a counselor thats 21 and never even picked up a cig has the rite to tell me how it is being an addict? Not to mention the counselors well so called that leave every other week they cant keep anyone there. Lets be honest your better off going to the corner and talking to a friend then going here. This is 100% true and please if you value yourself and the want to be sober dont come here. God bless and best of luck.

veronica wilson
4 years ago
1

I had to give one star because I cannot give zero, they DO NOT properly screen their staff. One of the substance abuse councilor said she had a recovery home I could go & stay. Upon discharge she took me to her home. I ended up relapsing so I never went back left all my personal belongings fast forward 3 1/2 yrs, I returned to Massachusetts married & clean looking for an apartment because I must take care of my sick mom. We find a place I call the gas co to install services in my new place & the so-called substance abuse councilor used my name & had services put n her home & ran up the bill to almost 3,000.00!!! What kind of human being does that?! She will not face me & this place continues to employ her. God only knows how many other folks struggling with addiction she is using. I will be damned if she gets away with this I am going to prosecute her to the fullest extent allowed by the law. Trust no one not even the staff!!!!

Chris Crowe
4 years ago
5

Was there almost a month and was treated very well. Food was good and the staff were very friendly.

Leori Blancher
4 years ago
1

Not sure if this place would be right for a loved one that is dealing with substance abuse and mental health. I was asked to call and check back in, and I was informed the person needing assistance must call so they can note it. My problem is, this person doesnt like people, has mental health issues, and asked me to call. How I was talked to on the phone, makes me wonder how they treat people with many problems. Not good. And that was a phone experience.

KARL C. VINCENT
5 years ago
1

They left me at my doctors office for four hours then discharged me for taking too long. I have multiple witness at my doctors office. They left me there with no money or phone and refused to pick me up. They left me for dead and tried to deceive me on the appeal process to the point that the BSAS launched a investigator.

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