Santa Fe Community Guidance Center (Now Santa Fe Family Health Center)

2960 Rodeo Park Dr W Santa Fe, NM 87505
DetoxOutpatient
Presbyterian Medical Services Santa Fe Community Guidance Center NM 87505

About Santa Fe Community Guidance Center (Now Santa Fe Family Health Center)

Presbyterian Medical Services is a Santa Fe, New Mexico, alcohol and drug rehab with comprehensive care for families, couples, adults, adolescents, and children. Their outpatient rehab offers alcohol, drug, opioid, and dual diagnosis care for court ordered and self seeking individuals. Clients can access specialty court and behavioral health services, therapy, and medication assisted treatment (MAT).

Clients can attend their outpatient program while living at home and maintaining daily responsibilities. Clients participate in individual, group, couples, and family therapy to recognize and change their behaviors, promoting healing and long term sobriety. Their treatment approach uses specialized behavioral health programs, such as traditional healing, multi systemic therapy (MST), psycho social rehabilitation (PSR), assertive community treatment (ACT), behavioral management services (BMS), multi systemic therapy (MST), comprehensive community support services (CCSS), and respite. Clients can also access crisis services and medication management and evaluation.

Combining MAT with therapy can encourage lasting recovery in clients with severe addictions. Their medical professionals may utilize MAT in treatment plans to help clients manage cravings and withdrawal symptoms.

Presbyterian Medical Services accepts Medicaid, Medicare, and many well known insurance providers. This may include Ambetter, Beacon, Bright Health, Magellan Health, BlueCross BlueShield, Amerigroup, and more. Out of network benefits typically differ. Be sure to check with your provider for specific coverage details.

Latest Reviews

Apple T
1 year ago on Google
1
Maryam Meratee was so horriable, very quick to tell me "I dont know" comming from a "MD" - no help. Came in the room with such an attitude and wanting to take control of the room. Worse is when she has to "mansplain" everything that was self explanitory. I have no respect for her nor for her lack of care and knowledge. I dont recommend her.
Daniel A.
1 year ago on Google
4
Been going since I was a teen and they ve always been professional and accommodating. I ve seen a few different therapists and have learned everyone has different teaching methods that may not suit you individually. Don't let courtesy stop you from asking to change to a different provider. However it's a bit unfortunate they removed services from over the phone for those that live far but don't have the means to video call.
Suzan Schaaf
1 year ago on Google
1
My husband and I shortened our vacation to make sure we held our end of a very important confirmed appointment with Melanie Wilkes. She cancelled within 2 hours of the appointment as we arrived back into Santa Fe. The appointment took months to make because no one would return phone calls. The medication is very important. If the patient misses an apointment, refills are cancelled. What is the accountability of the Doc/NP when THEY cancel on the last minute with NO resolution, leaving the patient high and dry without any meds at all? Done with Presbyterian.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Accepted Insurance

Santa Fe Community Guidance Center (Now Santa Fe Family Health Center) works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
12 step programs promote comprehensive and continuing care for persons in recovery through peer support and personal growth. Regular attendance at 12 step meetings is required. Participants also select a peer sponsor who mentors sponsees through the recovery journey. Though the 12 steps of recovery are rooted in the belief in a higher power, religious affiliation is not mandatory. These programs are designed to facilitate self-understanding and forgiveness, personal accountability, and acceptance of that which cannot be changed.
heart-hands iconIntervention Services
Consulting intervention services can help you plan an effective drug intervention in New Mexico. An intervention specialist will assess your loved one's circumstances and suggest the best approach to take for the intervention itself and for follow-up treatment. Intervention services can also provide follow-up care for family members, regardless of whether the individual chooses to enter treatment.
medically-assisted-detox iconMedically Assisted Detox
When your body is purged of all addictive substances, the process is known as detoxification, and this is typically the first step in the addiction recovery process. A medically assisted detox is generally performed in an inpatient setting, where you are monitored by a team of medical professionals who consistently check and recheck your vital signs and provide medications if necessary to help alleviate any withdrawal symptoms. After you've safely cleared drugs and alcohol from your system, you'll likely transition to an inpatient addiction treatment program for the next phase of your recovery.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Substance use disorders disrupt thinking and behavior patterns, which interferes with critical life skills. Drug rehab programs in New Mexico include life skills training to allow you to rebuild those skills. You'll relearn how to think, behave, and interact with others in healthy ways so you can successfully navigate daily life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (505) 989-4500
Building icon

2960 Rodeo Park Dr W
Santa Fe, NM 87505

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner

Reviews of Santa Fe Community Guidance Center (Now Santa Fe Family Health Center)

2.9/5 (31 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (31 reviews)
Jovanny Garduno
1 year ago
5

Apple T
1 year ago
1

Maryam Meratee was so horriable, very quick to tell me "I dont know" comming from a "MD" - no help. Came in the room with such an attitude and wanting to take control of the room. Worse is when she has to "mansplain" everything that was self explanitory. I have no respect for her nor for her lack of care and knowledge. I dont recommend her.

Natalie Larranaga
1 year ago
5

Daniel A.
1 year ago
4

Been going since I was a teen and they ve always been professional and accommodating. I ve seen a few different therapists and have learned everyone has different teaching methods that may not suit you individually. Don't let courtesy stop you from asking to change to a different provider. However it's a bit unfortunate they removed services from over the phone for those that live far but don't have the means to video call.

Suzan Schaaf
1 year ago
1

My husband and I shortened our vacation to make sure we held our end of a very important confirmed appointment with Melanie Wilkes. She cancelled within 2 hours of the appointment as we arrived back into Santa Fe. The appointment took months to make because no one would return phone calls. The medication is very important. If the patient misses an apointment, refills are cancelled. What is the accountability of the Doc/NP when THEY cancel on the last minute with NO resolution, leaving the patient high and dry without any meds at all? Done with Presbyterian.

Tom G.
2 years ago
5

Been getting services for over a year at this point and this place deserves a higher rating. The staff is very caring and understanding. They may be a but disorganized sometimes but the level of care isn't anything to criticize.

Laura Marseglia
2 years ago
1

My psychiatric NP went on vacation for three months and didn't leave a backup contact. I went to the hospital twice in that time for mental health related issues, and couldn't get my meds changed. The therapist that I saw claimed to do CBT therapy, but it was just low quality talk therapy. The assistants are in charge of scheduling follow up appointments, but they still hadn't even called after the month that my NP wanted, which was the last straw for me. Low quality care from providers who don't care; avoid if possible.

Live Fearlessly
2 years ago
5

Saw a nurse practitioner today, I believe her name was Hardin. She was excellent! She was receptive and responsive in creating a treatment plan for me. Office staff and medical assistant were also kind and personable. I couldn t have asked for a better experience

Althea Reustle
2 years ago
5

I always feel welcome & cared for at the Rodeo Rd. location. The providers & front desk folks are quality. The problems I've encountered are due to PMS forcing fast appointments which stress the client & caregiver, & their new policy which means I can't renew my medical card for pain at 72.

Luz Erivez
2 years ago
1

Teresa Bremer
2 years ago
3

ghostofamerica ltd co
2 years ago
1

i really cannot exaggerate, this is do it yourself health care. disorganized, you will fall through cracks big enough to swallow your car. you will fight to get simple prescriptions refilled. you will be responsible for keeping your own records. each time i go there is like starting from zero day one all over again and they are my pcp. they will laugh in your face when you appear frustrated with them. rude, barely functioning. have to talk to supervisor every time

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