Pasadena Villa Outpatient Treatment Center – Charlotte

7300 Carmel Executive Park Drive, Suite 100 Charlotte, NC 28226
DetoxOutpatient
Pasadena Villa Outpatient Center – Charlotte NC 28226

About Pasadena Villa Outpatient Treatment Center – Charlotte

The Joint Commission accredited Pasadena Villa Outpatient Center in Charlotte as a rehabilitation center. They help those with mental health concerns and dual diagnosis substance abuse problems around Charlotte, North Carolina. This center provides various outpatient programs to help individuals recover from drug and alcohol abuse.

The intensive outpatient treatment program and partial hospitalization care at this center is customized according to the patient’s needs. Often, those who have attended their partial hospitalization program in an outpatient setting will enroll in this program, but it isn’t a requirement. There’s also virtual programs if you’re not able to attend in person.

Their program is designed for those who are not seeing improvement in their traditional outpatient services or those who are experiencing a distressing increase in drug and alcohol-related behaviors and symptoms. Those enrolled should expect to undergo rigorous individual and group counseling three to five days a week, with each session lasting three hours.

Pasadena Villa Outpatient Center in Charlotte accepts a few insurance carriers. These can include Aetna, Beacon, Cigna, and Optum. In addition, they also work with certain insurance companies on an out-of-network basis. So, speak with your insurer to confirm coverage or to determine how to proceed.

Latest Reviews

Megan James
1 month ago on Google
5
I feel as if I could write a novel on how wonderful my experience at Pasadena was. If I had to boil it down to a couple of words, they would be: life changing. From the very moment I spoke with one of their intake professionals over the phone, I could tell that this place was different. When I walked through the doors on the very first day, at one of my lowest points, I was met with care and understanding. It is obvious each member of the team is there with the singular goal of helping people get better. The group therapy setting can be daunting, but Pasadena does it the right way. I didn t realize how badly I needed that human connection until I was in the middle of it. Thank you to Justin, Michelle, Hannah, Ellen, Gabby, Ruthie, and Nicolla and anyone I may have missed who helped me through this process. Your dedication to providing compassionate and comprehensive mental health care will be something I cherish forever.
Response from the owner1 month ago
Hi Megan! Thank you so much for taking the time to share your heartfelt experience with Pasadena Villa Outpatient - Charlotte. We are truly honored to have been a part of your journey, and we re overjoyed to hear that your time with us was life-changing. From intake to treatment, every step is designed with your well-being in mind, and we re so glad you felt that from the moment you first reached out to us. We are especially thrilled that the group therapy setting provided the human connection you needed. Building those supportive, understanding relationships can truly be transformative, and it s wonderful to know that it helped you through this process. We wish you continued strength and healing on your path forward, and we re always here for you whenever you need support.
Si S.
1 month ago on Google
5
I would send everyone I love to this facility if they needed mental health care. I'm a perfectionist and was skeptical of group therapy -- I wanted more targeted care. Well, let me tell you, this was the bullseye I didn't know I needed. I was in an extremely dark and panicky place when I came to Pasadena. Now, I have a massive support system and more tools than I ever knew existed for managing multiple, severe diagnoses. For the first time in my life I was able to bring things that made me feel shame and guilt into the open -- and I found out I wasn't alone, I wasn't irrevocably broken, and that there is an authentic and beautiful life waiting out here for me. I didn't have faith that any facility would do me good -- after having a negative experience in inpatient elsewhere -- but knowing there are places like Pasadena, with care teams that truly do care and will go out of their way to support you, is so heartening. Pasadena was the only facility in the state to agree to the extra paperwork that came with my insurance situation. They are the only place where I have ever felt safe to open up fully about my trauma. They have changed my life -- and the lives of all the friends I made in the program -- infinitely for the better. Thank you, Pasadena. I hope Pasadena continues to receive all the funding it needs to continue this spectacular level of care for people like me. I hope this review helps the reader know that there is hope for you or your loved one.
Response from the owner1 month ago
Hello! Thank you for sharing your heartfelt experience with Pasadena Villa Outpatient - Charlotte. It means the world to us that we were able to meet you exactly where you were, providing the care and support that helped you find new hope and tools for managing your diagnoses. We understand how important it is to feel truly seen and heard, and we're so glad that our team could offer a safe and supportive environment for you to open up about your experiences. Your story of transformation is inspiring, and we are thrilled to know that our care, along with the supportive community here, has had such a profound impact on your life. Thank you again for trusting us with your care and for taking the time to share your experience.
Bennett Kulp
1 month ago on Google
5
this place is so amazing. the therapists are so talented and nice, the food is so yum and everyone is treated with respect.
Response from the owner1 month ago
Hi Bennett! Thank you so much for your wonderful review! We re thrilled to hear that you had such a positive experience with us at Pasadena Villa Outpatient - Charlotte. Our team is dedicated to providing high-quality, compassionate care, and it s heartwarming to know that you felt respected and supported during your time here. We re also glad you enjoyed the food our goal is to make every aspect of your experience as enjoyable as possible, and we re so pleased that our efforts are resonating with you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.9 / 10

Location

Accepted Insurance

Pasadena Villa Outpatient Treatment Center – Charlotte works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Counseling that applies dialectical behavior therapy teaches you coping skills to apply to your daily life. The focus is on intense emotions and developing coping mechanisms to manage them. Therapy sessions are a series of teaching lessons that help you develop these coping skills.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Family therapy sessions address the emotional toll that addiction has had on the family unit and individual members. Therapists work with families to develop better coping strategies, which in turn create a stable environment for their loved one's recovery process.

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

You can participate in creative arts therapy in a variety of settings. Options include medical institutions, rehab facilities, and therapists' offices. Sessions are held in individual and group formats. Types of therapy include music, drama, dance, and painting.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (980) 431-5599
Building icon

7300 Carmel Executive Park Drive
Suite 100
Charlotte, NC 28226

Fact checked and written by:
Jason Collins
Edited by:
Peter Lee, PhD

Reviews of Pasadena Villa Outpatient Treatment Center – Charlotte

4.9/5 (111 reviews)
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Google Reviews

4.9 (111 reviews)
Megan James
1 month ago
5

I feel as if I could write a novel on how wonderful my experience at Pasadena was. If I had to boil it down to a couple of words, they would be: life changing. From the very moment I spoke with one of their intake professionals over the phone, I could tell that this place was different. When I walked through the doors on the very first day, at one of my lowest points, I was met with care and understanding. It is obvious each member of the team is there with the singular goal of helping people get better. The group therapy setting can be daunting, but Pasadena does it the right way. I didn t realize how badly I needed that human connection until I was in the middle of it. Thank you to Justin, Michelle, Hannah, Ellen, Gabby, Ruthie, and Nicolla and anyone I may have missed who helped me through this process. Your dedication to providing compassionate and comprehensive mental health care will be something I cherish forever.

Response from the owner1 month ago
Hi Megan! Thank you so much for taking the time to share your heartfelt experience with Pasadena Villa Outpatient - Charlotte. We are truly honored to have been a part of your journey, and we re overjoyed to hear that your time with us was life-changing. From intake to treatment, every step is designed with your well-being in mind, and we re so glad you felt that from the moment you first reached out to us. We are especially thrilled that the group therapy setting provided the human connection you needed. Building those supportive, understanding relationships can truly be transformative, and it s wonderful to know that it helped you through this process. We wish you continued strength and healing on your path forward, and we re always here for you whenever you need support.
Si S.
1 month ago
5

I would send everyone I love to this facility if they needed mental health care. I'm a perfectionist and was skeptical of group therapy -- I wanted more targeted care. Well, let me tell you, this was the bullseye I didn't know I needed. I was in an extremely dark and panicky place when I came to Pasadena. Now, I have a massive support system and more tools than I ever knew existed for managing multiple, severe diagnoses. For the first time in my life I was able to bring things that made me feel shame and guilt into the open -- and I found out I wasn't alone, I wasn't irrevocably broken, and that there is an authentic and beautiful life waiting out here for me. I didn't have faith that any facility would do me good -- after having a negative experience in inpatient elsewhere -- but knowing there are places like Pasadena, with care teams that truly do care and will go out of their way to support you, is so heartening. Pasadena was the only facility in the state to agree to the extra paperwork that came with my insurance situation. They are the only place where I have ever felt safe to open up fully about my trauma. They have changed my life -- and the lives of all the friends I made in the program -- infinitely for the better. Thank you, Pasadena. I hope Pasadena continues to receive all the funding it needs to continue this spectacular level of care for people like me. I hope this review helps the reader know that there is hope for you or your loved one.

Response from the owner1 month ago
Hello! Thank you for sharing your heartfelt experience with Pasadena Villa Outpatient - Charlotte. It means the world to us that we were able to meet you exactly where you were, providing the care and support that helped you find new hope and tools for managing your diagnoses. We understand how important it is to feel truly seen and heard, and we're so glad that our team could offer a safe and supportive environment for you to open up about your experiences. Your story of transformation is inspiring, and we are thrilled to know that our care, along with the supportive community here, has had such a profound impact on your life. Thank you again for trusting us with your care and for taking the time to share your experience.
Bennett Kulp
1 month ago
5

this place is so amazing. the therapists are so talented and nice, the food is so yum and everyone is treated with respect.

Response from the owner1 month ago
Hi Bennett! Thank you so much for your wonderful review! We re thrilled to hear that you had such a positive experience with us at Pasadena Villa Outpatient - Charlotte. Our team is dedicated to providing high-quality, compassionate care, and it s heartwarming to know that you felt respected and supported during your time here. We re also glad you enjoyed the food our goal is to make every aspect of your experience as enjoyable as possible, and we re so pleased that our efforts are resonating with you.
teagan spearen
1 month ago
5

Before I came to Pasadena Villa I was experiencing the crippling side effects of Abilify. I was unable to concentrate or sit still. Dr. Chambers was able to change my medication and now I am able to function as I did before taking Abilify. Additionally, she is compassionate and has a deep sense of empathy for each of her clients. My therapist, Ellen Wilson, changed my outlook on life. I have had at least ten different therapists, and she was the very first one who verbally stated that she had confidence in my ability to get better. Doing the work to individually change is hard enough, but Ellen was always there for me in my times of need. The group setting increased my ability to tolerate others who are different from me, which is critical as an individual going into the healthcare setting. As for the practice as a whole, the location was clean and organized, and confidentiality was held to the highest standards. Group rules are outlined on the very first day, and I would recommend this practice to anyone who is going through a mental health difficulty in their life.

Response from the owner1 month ago
Hi Teagan! Thank you so much for taking the time to share your thoughtful feedback about your experience with Pasadena Villa Outpatient - Charlotte. We are truly grateful to hear how Dr. Chambers and Ellen Wilson positively impacted your journey toward mental wellness. We believe that compassionate, individualized care is essential in making meaningful progress, and it s clear that Dr. Chambers' empathy and expertise were instrumental in your healing. At Pasadena Villa, we aim to provide a safe and supportive environment for all clients, and we re glad to know that the structure and confidentiality standards met your expectations. Thank you for recommending us to others in need of mental health support. Your trust and feedback mean the world to us, and we wish you continued success and growth on your journey.
katie smith
2 months ago
5

I ve been to many different treatment centers and this has been the best one. Everyone here is kind and has one goal, which is to help you. I am beyond grateful for this program. It has helped me meet and create an amazing support system outside of here.

Response from the owner2 months ago
Hi Katie! Thank you so much for your heartfelt review! We re truly honored that you ve had such a positive experience with Pasadena Villa Outpatient - Charlotte. Our team is dedicated to providing compassionate care, and it means the world to hear that we ve been able to support you on your journey. We're especially glad that you ve built an amazing support system through the program that's a vital part of long-term wellness! Wishing you continued success and growth, and we re always here for you if you need anything.
Carolyn Christie
3 months ago
5

Wonderful program, loved my Therapist Ellen gave me great tools to cope with anxiety and my life more manageable.

Response from the owner3 months ago
Hi Carolyn, we're thrilled to hear that Pasadena Villa Outpatient Charlotte has profoundly impacted your life and helped make it more manageable! Your feedback inspires us to continue striving for excellence in our care.
Nikki
3 months ago
5

PASADENA VILLA HAS BEEN AN AMAZING EXPERIENCE FOR ME. I'VE LEARNED SO MANY SKILLS AND TECHNIQUES TO HELP NOT ONLY WITH MANAGING SYMPTOMS FROM MY TRAUMA, BUT ALSO VALUABLE LIFE SKILLS TO HELP WITH INTERPERSONAL RELATIONSHIPS AS WELL. THIS HAS BEEN AN EXPERIENCE THAT I WISH EVERYONE COULD HAVE. ADMISSION WAS EASY AND THE COUNSELORS ARE PERSONABLE, UNDERSTANDING, FRIENDLY AND KNOWLEDGEABLE. THE OFFICE IS COMFORTABLE AND WELCOMING. IT REALLY DOESN'T FEEL LIKE "TREATMENT" AT ALL.

Response from the owner3 months ago
Hi Nikki! Your words touch us deeply. We're overjoyed to hear that Pasadena Villa Outpatient Charlotte had such a profound impact on your life and provided you with skills you can use. It's our mission to provide the tools and support needed for personal growth and recovery, and we're thrilled that our talented staff could assist you on your journey. Your gratitude means the world to us, and we're honored to have played a part in giving you back your life.
Vee Murray
3 months ago
5

The time has come for me to say I have graduated from Pasedena Villa and I want to thank every staff member for being on this journey with me. Each one of you have made an impact on my life's journey. I can say I am truly a different person leaving P.Villa from when my journey began. P.Villa saved my life! I am truly grateful for Justin, Michelle, Nicolla, Ruthie, Gabby, Ellen, Hanna, Erica, and Dr. Chambers. Thank you for challenging me to face obstacles head on that I never would have thought I could face or address. I am able to look myself in the mirror and tell myself, I am worthy! I will forever cherish the memories from my time at P.Villa.

Response from the owner3 months ago
Hi Vee! Thank you for taking the time to share your experience at Pasadena Villa Charlotte and for your incredibly heartwarming comments! Our dedicated team values the opportunity to provide quality care to you and provide a positive impact in your life. We wish you continued success and happiness in your recovery journey! We will always be here for you.
Michael Lynch
4 months ago
5

I was a recent client of Pasadena Villa, completing 3 weeks of Partial Hospitalization (PHP) and 3 weeks of Intense Outpatient (IOP) care. I am not the same person I was when my therapist finally talked me into giving this program a chance. I did not understand group therapy and did not want to sit in a room of strangers talking about my deepest insecurities and issues. I am so glad that I finally relented. The team of therapists at Pasadena is the most caring, loving, and skilled therapists you will ever meet. You will learn so many skills to help you get though those tough moments that can impact those of us with trauma, anxiety, and depression. And speaking of my experience, I know that many of the folks who were the strangers I walked in on are now some of my closest friends. You will meet folks who understand you and who understand what you are going through and who are in need of the same connections you are missing in your life now as you struggle with whatever you are dealing with.If you or someone you love is in need of a PHP or IOP program, please take a look at Pasadena Villa. The place is magic!

Response from the owner4 months ago
Hi Michael! Thank you for the wonderful review! We re delighted to hear that you found our program and staff to be so supportive and that you gained more tools than you expected. Your recommendation means a lot to us!
Robin Barschow
4 months ago
5

I have been so pleased with my treatment at Pasadena! The staff and program here are amazing. If you are dealing with mental illness, this is the place to be!

Response from the owner4 months ago
Hi Robin! Thank you for taking the time to share your experience at Pasadena Villa Outpatient - Charlotte and for your incredibly heartwarming comments! Our dedicated team values the opportunity to provide quality care to you and provide a positive impact in your life. We wish you continued success and happiness in your recovery journey! We will always be here for you.
Barry Turner
4 months ago
4

I went into treatment with the hope of gaining skills and strategies that would help with my anxiety and sure enough all of the therapists were very positive and helped me with some challenges that brought me to therapy. I thought it was really cool the executive director did some of the sessions with me. Ellen was super helpful along with the others. Nicalla did a great job. They all really were super helpful and I would strongly recommend Pasadena Villa to friends and family!

Response from the owner4 months ago
Hi Barry! Thank you for taking the time to share your experience at Pasadena Villa Outpatient - Charlotte and for your incredibly heartwarming comments! Our dedicated team values the opportunity to provide quality care to you and provide a positive impact in your life. We wish you continued success and happiness in your recovery journey! We will always be here for you.
Riley Galvin
4 months ago
5

I will look back on making the decision to come here as one of the greatest things I have ever done for myself. My treatment here has helped so far beyond what I can articulate in this review. I cannot thank the staff enough for the immense improvement they fostered in me.

Response from the owner4 months ago
Hi Riley! Your words touch us deeply. We're overjoyed to hear that Pasadena Villa Outpatient had such a profound impact on your life, helping you rediscover yourself and regain confidence. It's our mission to provide the tools and support needed for personal growth and recovery, and we're thrilled that our talented staff could assist you on your journey. Your gratitude means the world to us, and we're honored to have played a part in giving you back your life.
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