Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Pasadena Villa Outpatient Treatment Center – Charlotte

7300 Carmel Executive Park Drive, Suite 100 Charlotte, NC 28226
Claim Profile
5
Top 10 Rehab In Charlotte
Pasadena Villa Outpatient Center – Charlotte NC 28226
5
Top 10 Rehab In Charlotte

About Pasadena Villa Outpatient Treatment Center – Charlotte

Pasadena Villa Outpatient Treatment Center – Charlotte is a treatment center for adults who have a substance use disorder, co-occurring mental health or eating disorder in Charlotte, North Carolina. They are accredited by The Joint Commission. They accept most major insurances but not Medicaid or Medicare.

This is an outpatient facility that offers multiple levels of programs and the level you are in depends on your current needs and where you are in your recovery journey. You may attend your therapy virtually, as this center states that virtual therapy has proven to be just as effective as in-person treatment.

Unique Therapies for Addiction in Charlotte

This center offers many different types of therapy that may interest you beyond the traditional individual, group and family therapies. They offer art therapy and music therapy as well as mindfulness and yoga therapy and even nutritional therapy. They offer acceptance and commitment therapy or ACT too.

Former clients of this facility have said that it is life changing and they would send anyone they love that has a problem here. They have said that the staff is wonderful, caring, and knowledgeable.

This treatment center is in the McAlpine neighborhood in southern Charlotte. They’re just off Pineville Matthews Road and close to McAlpine Creek.

Latest Reviews

Lake City Psychiatry
1 month ago on Google
5
We have referred several patients to Pasadena Villa’s PHP and have been consistently impressed with the quality of care and outcomes. The clinical team provides a structured, supportive environment that fosters stability, insight, and lasting progress. Patients often return with improved coping skills, greater emotional regulation, and a renewed sense of hope. Highly recommend.
Response from the owner2 weeks ago
Hello! Thank you so much for your kind words and continued trust in Pasadena Villa Outpatient – Charlotte. We’re honored to be a part of your clients’ healing journeys and truly value our collaboration with referring professionals like you. It’s incredibly rewarding to hear that the care and structure our clinical team provides is making a meaningful impact. We look forward to continuing our partnership and working together to support those in need of compassionate, evidence-based care.
Ed X
1 month ago on Google
5
Pasadena Villa is an environment where the organizational culture reflects the leadership model of Senior Management! Every single staff member truly acts in the best interests of each client. My experience here has added additional coping strategies and tangible skills to navigate the challenges that life brings. The Pasadena Villa staff are simply awesome!
Response from the owner2 weeks ago
Hi Ed! Thank you so much for your thoughtful and uplifting review! We’re truly grateful that you took the time to share your experience at Pasadena Villa Outpatient – Charlotte. It’s incredibly rewarding to hear that our team’s dedication and the supportive environment we strive to create have had a meaningful impact on your journey. We are proud of the progress you've made and wish you only the best!
Tirzah Winterton
3 months ago on Google
5
The best place anyone can go to, to receive treatment. The entire staff will go above and beyond to help patients. They create a save nurturing environment yo open up and help with whatever problems you have. I highly recomend this place and you will be a better person when you leave.
Response from the owner2 weeks ago
Hi Tirzah! Thank you so much for your kind and thoughtful words. We’re truly honored to hear that you had such a positive experience at Pasadena Villa Outpatient – Charlotte. Our team is deeply committed to providing a safe, supportive, and nurturing environment where every individual feels heard and empowered in their healing journey. Your recommendation is one of the highest compliments we could receive, and we’re so glad to have been part of your growth. Wishing you continued strength and success in all that lies ahead.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.9 / 10

Accepted Insurance

Pasadena Villa Outpatient Treatment Center – Charlotte works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

medically-assisted-detox iconMedically Assisted Detox

A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Counseling that applies dialectical behavior therapy teaches you coping skills to apply to your daily life. The focus is on intense emotions and developing coping mechanisms to manage them. Therapy sessions are a series of teaching lessons that help you develop these coping skills.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Family therapy sessions address the emotional toll that addiction has had on the family unit and individual members. Therapists work with families to develop better coping strategies, which in turn create a stable environment for their loved one's recovery process.

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

You can participate in creative arts therapy in a variety of settings. Options include medical institutions, rehab facilities, and therapists' offices. Sessions are held in individual and group formats. Types of therapy include music, drama, dance, and painting.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Justine Malone, LMFT

Executive Director

Dayana Vincent

Senior Office Coordinator

Dr. Katie Chambers

Board-Certified Psychiatrist Attending

Ruthie Schultz, LCMHC, LCAS-A

Psychotherapist

Ellen Wilson, LMFT

Psychotherapist

Gabrielle Milando, LMFT

Psychotherapist

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

7300 Carmel Executive Park Drive
Suite 100
Charlotte, NC 28226

Fact checked and written by:
Linda Dotson
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Charlotte

Left arrow icon Back to NC

Reviews of Pasadena Villa Outpatient Treatment Center – Charlotte

4.8/5 (124 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
117
4
2
3
1
2
1
1
3

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.8 (124 reviews)
Lake City Psychiatry
1 month ago
5

We have referred several patients to Pasadena Villa’s PHP and have been consistently impressed with the quality of care and outcomes. The clinical team provides a structured, supportive environment that fosters stability, insight, and lasting progress. Patients often return with improved coping skills, greater emotional regulation, and a renewed sense of hope. Highly recommend.

Response from the owner
Hello! Thank you so much for your kind words and continued trust in Pasadena Villa Outpatient – Charlotte. We’re honored to be a part of your clients’ healing journeys and truly value our collaboration with referring professionals like you. It’s incredibly rewarding to hear that the care and structure our clinical team provides is making a meaningful impact. We look forward to continuing our partnership and working together to support those in need of compassionate, evidence-based care.
Ed X
1 month ago
5

Pasadena Villa is an environment where the organizational culture reflects the leadership model of Senior Management! Every single staff member truly acts in the best interests of each client. My experience here has added additional coping strategies and tangible skills to navigate the challenges that life brings. The Pasadena Villa staff are simply awesome!

Response from the owner
Hi Ed! Thank you so much for your thoughtful and uplifting review! We’re truly grateful that you took the time to share your experience at Pasadena Villa Outpatient – Charlotte. It’s incredibly rewarding to hear that our team’s dedication and the supportive environment we strive to create have had a meaningful impact on your journey. We are proud of the progress you've made and wish you only the best!
Tirzah Winterton
3 months ago
5

The best place anyone can go to, to receive treatment. The entire staff will go above and beyond to help patients. They create a save nurturing environment yo open up and help with whatever problems you have. I highly recomend this place and you will be a better person when you leave.

Response from the owner
Hi Tirzah! Thank you so much for your kind and thoughtful words. We’re truly honored to hear that you had such a positive experience at Pasadena Villa Outpatient – Charlotte. Our team is deeply committed to providing a safe, supportive, and nurturing environment where every individual feels heard and empowered in their healing journey. Your recommendation is one of the highest compliments we could receive, and we’re so glad to have been part of your growth. Wishing you continued strength and success in all that lies ahead.
Joseph
3 months ago
4

Pasadena Villa Outpatient Treatment Center - Charlotte is a special place which I had an opportunity to attend. At my lowest point, they were able to help me come back from a dark period in my life. Each therapist has their own special way of connecting with each patient making sure they are seen, supported, and heard during their stay. I will gladly recommend this facility to others in need.

Response from the owner
Hi Joseph! Thank you so much for sharing your experience with Pasadena Villa Outpatient – Charlotte. We are truly honored to have been a part of your journey and are grateful for your kind words. It means a great deal to know that during such a difficult time, you felt supported, seen, and heard. Our team is deeply committed to creating a safe and nurturing environment where each individual can find hope and healing. We wish you continued growth and wellness!
Adriana Suarez
3 months ago
5

I had an amazing experience at Pasadena! Thanks for the amazing team that makes such an impact in our life and drive us through tangible and concrete changes. I'm really grateful to you all - Hannah, Justin, Ellen, Gabi, Ruthie and Michelle. Love you all.

Response from the owner
Hi Adriana! Thank you so much for your heartfelt words and for sharing your experience with us! We’re truly honored to have been part of your journey and are thrilled to hear that your time at Pasadena Villa Outpatient – Charlotte was meaningful and impactful. We’re grateful for your trust and proud of the progress you’ve made. We wish you the best and are here for you!
Aliyah Orange
4 months ago
5

Coming to this therapy group. I’ve really grown as a person, the therapists have been amazing with gaining my confidence and self love and self trust. I will never forget my experience here and am forever grateful for the opportunity. Thank you to the amazing staff and support I had during my time Love, Aliyah

Response from the owner
Hi Aliyah! Thank you so much for your heartfelt review. We’re truly honored to have been part of your journey, and it means the world to know that your time with us has had such a meaningful impact. Your kind words are a testament to the dedication of our therapists and staff, and we’re so grateful you allowed us to support you. You’ll always be part of the Pasadena Villa family, and we wish you continued strength and success in everything ahead.
Mr Blalock
5 months ago
5

I was part of PHP and IOP program and I have to say it was truly a blessing to get To be a part of this program! The staff is truly amazing they make you feel like a little family from day one and they are hands-down your biggest support! The therapist here truly wants to see their patients succeed in life, and I really feel it from each one of them! I have learned so much from this program about my mental health. It is unbelievable to me. I never would’ve thought that I would’ve had this much progress from something like this! So if you feel like this place may be an option for you I say go for it because it is a wonderful experience and you will get what you need out of this place if you put the work in! I just wanna say thank you to all of you at Pasadena Villa. You have helped change and save my life! I love you guys so much and I will miss you more than y’all will ever know! 💙

Response from the owner
Hello! Thank you so much for taking the time to share your experience with us. At Pasadena Villa Outpatient – Charlotte, we strive to create a supportive and welcoming environment where each individual feels valued and empowered—and it’s truly heartwarming to hear that you felt like part of a family from the very beginning.
Ros Lederman
5 months ago
5

Pasadena Villa Charlotte both saved and changed my life. I entered the intensive outpatient program (IOP) a broken shell of myself, convinced the world and I would never get along. Today I finished my program and left with the shining words of the staff and my peers reminding me that I am more than enough. I also left with a toolbox full of skills to continue to not just rebuild myself, but also to maintain and sustain meaningful progress. Everyone at Pasadena Villa is sincerely welcoming and supportive. There was not a single moment when I felt judged or uncomfortable. While I was paired with an individual therapist who I formed a close bond with, I also got to know all of the therapists, the program director, and of course, the awesome Michelle who was there to greet me with a smile every morning and put up with my incredibly random questions. I found I could connect to each and every one of my peers in one way or another, and I got so much out of group therapy -- which had been a big concern of mine going in. The fear that I was going to be wasting my time was immediately alleviated within a few minutes on my first day. The different skills lessons, handouts, and activities were incredibly helpful, and the little details like providing a binder, notebook, pen, and stress ball when I first arrived really set the foundation for me to absorb the information and keep it organized so that I can turn these into lifelong skills. They have also helped connect me to further resources so that I can keep my progress going now that I have left the program. Pasadena Villa got me up in the morning and out of my house for 32 consecutive weekdays (well, minus the one day when we were remote because of the weather -- but even then, they pivoted so well). I can't thank them enough for what they have given me.

Response from the owner
Hi Ros! We are incredibly grateful for your kind words and are thrilled to hear that Pasadena Villa Outpatient Charlotte played such a positive role in your journey toward healing and growth. It’s wonderful to know that our team and community helped you feel supported, welcomed, and empowered throughout your time in the program. We are especially pleased to hear that you connected with both your individual therapist and the group and that the skills, lessons, and activities provided were impactful in helping you rebuild and sustain meaningful progress. Thank you again for your thoughtful review, and we wish you all the best as you continue on your path of healing.
Taurean Sledge
7 months ago
5

I visited this facility October of 2024. Ruthie, Gabbie, Hannah, Justin, Jamison, Nicolla were all amazing. Great food each day. Clean facility with themed rooms. Extremely patient therapist. Controlled group therapy. I went for recovery from sleep issues and group therapy helped a lot here!!!

Response from the owner
Hi Taurean! Thank you so much for your thoughtful review! We're so glad to hear that you had a positive experience during your visit to Pasadena Villa Outpatient - Charlotte. It’s wonderful to know that Ruthie, Gabbie, Hannah, Justin, Jamison, and Nicolla were able to support you throughout your recovery journey. We’re proud of our team, and your kind words mean a lot to us. We're also happy that the food, clean environment, and themed rooms contributed to your comfort, and that the controlled group therapy sessions were beneficial in helping you with your sleep issues. Thank you again for sharing your experience!
Elle Walsh
7 months ago
5

Our son was dealing with severe anxiety affecting college/everyday life/grades. He willingly (with the rec from his Psych), enrolled in the Pasadena Villa CLT location IOP 6 week program weekdays from 9am-12pm, in late 2024. Treatment included group work and individual therapy. This methodology really helped him tremendously, as it was critical he connect with others struggling similarly to make him feel he wasn’t alone. The staff was top-notch; from the front/back of house guru (Michelle), to one of the devoted therapists (his was Ellen), it was such a loving and supportive experience for us as parents, and for our child. The intake process was seamless, and everyone was very communicative/accessible prior and during the program. We realize it’s a marathon, not a sprint, for our son to understand/cope with his anxiety. Thanks to Pasadena Villa, he has made significant progress and we couldn’t recommend the facility more!

Response from the owner
Hi Elle! Thank you so much for sharing your thoughtful and heartfelt feedback! We are so glad to hear that your son had a positive experience with our Intensive Outpatient Program (IOP) at Pasadena Villa – Charlotte. It’s wonderful to know that the combination of group work, individual therapy, and the supportive community helped him feel connected and less isolated during his journey with anxiety. Our team is dedicated to supporting both our clients and their families, and it’s great to know that you felt well-supported throughout the process. We wish him continued success as he continues on his path toward healing. Thank you again for your recommendation, and for trusting us to be a part of your family’s journey.
isaac S.
8 months ago
5

Response from the owner
Hello Isaac! Thank you for your positive review!
Kyle
8 months ago
1

Wouldn't say they helped me with any of my problems but hey I'm still alive at least. Was given repeat courses multiple times and group therapy felt like a high school classroom. Everything was done on hand out packets. I've already forgotten most of my stay there, but I have a binder of handouts that i paid a few thousand for!

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Pasadena Villa Outpatient Treatment Center – Charlotte

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Hebron Colony Ministries Inc
Boone, NC (828) 963-4842

Hebron Colony Ministries Inc

Hebron Colony Ministries offers a residential facility for men with a Chemic... read more.
Daymark Recovery Services – Wilkes Center
North Wilkesboro, NC (336) 667-5151

Daymark Recovery Services – Wilkes Center

Daymark Recovery Services is located in North Wilkesboro, North Carolina. Da... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline