Parkview Behavioral Health Institute – Park Center

Fort Wayne, Indiana

1909 Carew Street
Fort Wayne, IN 46805

(260) 481-2700

About Parkview Behavioral Health Institute – Park Center

Parkview Behavioral Health Institute – Park Center is a nonprofit community based health system in Fort Wayne, Indiana. They welcome adults battling addiction and mental health conditions. You’ll have access to several types of addiction treatment including residential, intensive outpatient, standard outpatient services and aftercare. They offer flexible payment options including private insurance, self pay, Medicaid and Medicare. You may also be eligible for financial assistance depending on your situation.

Their programs are available to all but prioritize certain high risk populations. They strive to serve pregnant women first along with clients who inject substances. If you fit into these populations then they aim to provide admission and treatment within 48 hours of inquiry.

They’ll work with you to help you find care that best fits your situation. Each program offers proven therapeutic interventions in group and individual sessions. You can also participate in specialized medication assisted treatment (MAT) for opioid addiction.

One thing that stands out to me is their intensive outpatient program’s phases of care. You’ll start by focusing on addiction education to understand the contributing factors to your situation and build self-esteem, self-awareness and essential interpersonal skills. The next phase implements therapeutic intervention to bring awareness to how addiction has affected you and your loved ones and empower you to make changes. Aftercare is the last step. This phase provides free ongoing support and assists you with applying what you’ve learned to sustain recovery.

Another key feature is their emphasis on family inclusion. They strongly encourage the active participation of your loved ones in your journey. I love this approach because they recognize that addiction doesn’t just affect the individual. Including your family in treatment provides a safe space to learn, heal and grow together.

Dollar icon Payment Options

  • self-pay iconSelf-pay options
  • medicaid iconMedicaid
  • financial-aid iconFinancial aid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient Rehab

Inpatient rehab provides intensive, round-the-clock care and is designed primarily for clients who have just completed detox, those in early recovery, and those at an increased risk of relapse. Inpatient treatment typically includes extensive psychotherapy that draws on various modalities like cognitive behavioral therapy (CBT) and motivational interviewing. Clients also learn the recovery-focused life skills needed to promote sustained recovery. Many inpatient drug rehabs also offer evidence-based holistic therapies like meditation, yoga, massage, and experiential therapy.

intensive-outpatient iconIntensive Outpatient

Persons who require high-level support but who do not wish to leave their homes or communities may enroll in an intensive outpatient program (IOP). Clients typically commit to a minimum of nine treatment hours across three therapeutic sessions per week, but many programs offer up to 20 hours of care weekly. Most intensive outpatient rehabs provide a combination of psychotherapy, recovery education, and holistic care. Medication assisted treatment (MAT) is widely available for those in alcohol or opioid recovery.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

young-adult iconYoung adult program

children iconChildren Program

elderly iconElderly program

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition Therapy

To function properly, your body must have nutritional balance. Addiction throws off this balance by depleting your body of essential nutrients. Nutrition therapy aims to restore this balance by providing a healthy diet that supports healing and long term sobriety.

Phone icon Contact

Phone icon (260) 481-2700
Building icon

1909 Carew Street
Fort Wayne, IN 46805

Call Now - Help is Available
Get Help Now - 260-243-7545
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Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Courtney Myers, MS

Reviews

1.95 (79 reviews)
Rehab.com icon Rehab.com (3)
Google icon Google (76)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

Unprofessional and disrespectful staff, I don't think they realize the importance they have in this process, I think they don't care about your recovery, they want the money.

Reviewed on 2/20/2019
4.5

Good therapy programs but the phone wait times are horrible

Reviewed on 1/15/2019
4

I went here a year ago and still remember that it was pretty cool. They helped me a lot and gave good advice to continue my next step in life. I got a job and i'm now 11 months sober, which is a great success to me.

Reviewed on 9/14/2018
Overall Experience
Date Submitted

Google Rating

1.9 (76 reviews)
Shannon Kinsella
4 months ago
5

Kyle W
8 months ago
1

I saw a Dr. K for 2 years, I missed one appointment, you treated me like I was a drug addict and told me to walk in to get an ongoing prescription that I needed. This should be illegal. Don t write comments on my post and delete it.

Response from the owner1 year ago
Kyle, please consider connecting with patient advocate if you'd like to discuss any care concerns. They can be reached at 260-373-9226 or Patient-Advocate@parkview.com. Thank you.
Andrew Copper
8 months ago
3

There are some good people here, like Rebecca Haynes and Valerie Rumple, but there s also some people like Karen Lothamer, who just completely disregard any input from the patient. Karen insisted I take a regimen of medicines that: A) I told her does not work for me and sent me into panic attacks B) the pharmacist warned me should never be mixed together C) my Medicaid would not cover because they shouldn t be mixed together D) a combination even I, the patient told her should not be combined, yet she treated me, and acted as though I were the one, who didn t know what I was talking about. That woman should be fired (my personal opinion), but I have a feeling, I m not the only one who thinks so.

steph Timbers
9 months ago
1

The call center schedules for a full 2-hour appointment. You spend an hour and a half waiting. And have to schedule for the remainder of the appointment. They messed up so bad that with a 730am appointment, we finally walked out right before noon after talking to a condescending supervisor.

Brian Scherschel
1 year ago
1

The robotic answers to all of these reviews saying to go to the patient advocate make this place look even worse.

Response from the owner1 year ago
Hi Brian, if you'd like to share more about your experience, please consider connecting with a patient advocate at 260-373-9226 or Patient-Advocate@parkview.com. Thank you.
Donna Snyder
1 year ago
3

Unprofessional and rude nurses. You are treated like "less than". Not all of them. A few deserve kudos.the stars are for these nurses. It is Russian roulette.

Response from the owner1 year ago
Donna, we strive to provide the top level of care to all of our patients and are so sorry to hear you feel this way. If you'd like to discuss your care concerns in more detail, we encourage you to connect with a patient advocate. They can be reached at 260-373-9226 or Patient-Advocate@parkview.com. Thank you.
Haylee Baird
1 year ago
1

I stayed there in April of last year and i felt as if the psychiatrist did not care about what I had to say, and I had nurse who was very condescending about something personal in my life, I wish they were kinder there

Response from the owner1 year ago
We are so sorry to hear this, Haylee. If you would be willing, we would appreciate the opportunity to speak with you and learn more about your experience so that we can look into your concerns. Consider contacting a Patient Advocate at 260-373-9226. Thank you.
Amanda Dehmiri
1 year ago
1

They make me look like the crazy mom calling all the time , because they NEVER address the problem and call back. I m over it. We are changing dr. s. They are too busy to see more patients that s for sure.

Response from the owner1 year ago
Amanda, we're so sorry to hear you feel this way. Please consider connecting with a patient advocate if you'd like to discuss your concerns in more detail. They can be reached at 260-373-9226 or Patient-Advocate@parkview.com. Thank you.
F B
1 year ago
4

Response from the owner1 year ago
Thank you for the review!
miranda riggs
1 year ago
1

It's almost impossible to get services started in a swift manner. They are severely understaffed and it shows with rushed appointments (even though patients are often left waiting well after their appointment time), rude receptionists, and lack of communication with patients. As Parkview continues it's monopolization of healthcare in this area, it's only going to get worse. Parkview needs to treat patients like people and not just a number.

Response from the owner1 year ago
Miranda, we encourage you to connect with a patient advocate so we can discuss your care concerns in more detail. You can contact them at 855-392-3648 or PPG-Patient-Advocate@parkview.com.
Karlie Lowe
1 year ago
1

This place does not care at all about you. They canceled my appt without telling me until I get there, made me wait 3 hours to write up a refill on a prescription that they never filled. a month later come to find it was never filled called it in right away with 2 pills left, no response, called again next day pretty much said they will get to it when they get to it. now today going into severe withdraw on the medication extremely sick and they still said they will get to it when they can! do not go here!!!

Response from the owner1 year ago
Karlie, we are sorry to hear you had a negative experience and would like to learn more. Please consider connecting with a patient advocate at 260-373-9226 or Patient-Advocate@parkview.com. Thank you.
Claire
1 year ago
1

This place is ridiculously bad. Some jerk that works there named Jose apparently canceled our appointment that we had today. Nobody requested it to be canceled. Now it s three months before we can see our provider. This is literally the worst place we ve ever dealt with. Stay away.

Response from the owner1 year ago
Claire, we understand your frustration and appreciate you bringing this to our attention. If you'd like to discuss your experience in more detail, we encourage you to reach out to a patient advocate at 260-373-9226 or Patient-Advocate@parkview.com.
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