Northwest Hospital

Randallstown, Maryland

5401 Old Court Road
Randallstown MD, 21133

(410) 521-2200

About Northwest Hospital

Northwest Hospital, located in Randallstown, Maryland is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Northwest Hospital include specialized drug rehab for veterans, addressing combat-related trauma and reintegration, inclusive treatment respecting diverse sexual orientations and gender identities, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Clients who are exiting detox or intensive inpatient treatment often enroll in outpatient rehab programs to ensure a robust continuity of care. Outpatient programs allow clients to remain in or return to their homes and workplaces while continuing to receive treatment, which typically includes addiction counseling and recovery-focused life skills training. Clients in opioid and/or alcohol recovery may also receive medication assisted treatment (MAT), including medication induction and maintenance, at an outpatient facility.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

User icon Programs

adult-program iconAdult program

young-adult iconYoung adult program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

bed iconTotal Beds

240

House check icon Settings & Amenities

  • private iconPrivate setting

Shield icon Insurance

Our Policy: Northwest Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

couples-therapy iconCouples Therapy

When you participate in couples therapy, you learn how to understand each other better, improve your communication skills, resolve conflict, and improve relationship satisfaction. Your therapist will help you develop skills in each of these areas to strengthen your relationship.

family iconFamily Therapy

Families in Maryland address the impact of addiction during family therapy. Your therapist fosters open communication between family members to help resolve conflicts and create a supportive environment. By improving relationships, you aid the recovery of the individual struggling with addiction.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Phone icon Contact

Phone icon (410) 521-2200
Building icon

5401 Old Court Road
Randallstown MD, 21133

Call Now - Help is Available
Get Help Now - 443-376-8502
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Reviews

2.7 (674 reviews)
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Google Rating

2.7 (674 reviews)
Lando Parada
1 month ago
1

What an ugly place I went with my 7 year old daughter because of an allergy. They made us wait 4 hours and in the end no doctor ever came so in all the time I was waiting her allergy went away since it was a long time so we We went home without anyone helping us, not even calling them

Kim Benny
1 month ago
5

I recently had total knee replacement done at NW and was taken care of by such a wonderful team. They went above and beyond with my pain management and made sure I was comfortable during my 2 night stay.

Erica Hameen
1 month ago
1

Got there at 12:30 sat in the ER until 6am they had 1 doctor for the entire ER.

Response from the owner1 month ago
Thank you for sharing your experience, Erica, and we sincerely apologize for the long wait. We understand how frustrating it can be, and we re always working to improve. Your feedback helps us continue to make those improvements. If you d like to discuss this further, please reach out to our Patient Experience Team at 410-701-4447.
Erica R White
2 months ago
1

If you want to be berated by your doctor, who wouldn t even talk to you for 2 days after asking repeatedly, this is the place to go. And for people who want to you advocate for your health, doctors have no problem shutting you down. I have a documented medical condition she acted like I would know nothing about. Dr. Olubisi, that was the name on the paperwork I was forced to sign after she made me wait 2.5 to sign papers just so I could get my IV out and leave.Not to mention, the nurse who told me to comb my hair when I was very sick and didn t really feel like that s was important at the time. OR the young man who threw my lunch on my table and slammed my door . Room 274 on 8/26/24.

Tracy Von
2 months ago
1

You would die waiting in this place, the wait is abnormal, as if they are not prepared for emergencies. You literally be in there for hours before being seem. Go to hospital in the city, one of our leading institutions, cuz this place is a joke. Harry & Jenette Wienburg would be pissed to see how they wasted that money, smh.

Lisa Chapman
2 months ago
1

If I could give zero stars I would . Daughter went in for a PE ( embolism) and elevated BP they never addressed the BP , refused to admit her and the nurse was the worst giving her all wrong information that could kill her . Don t go here if you value your life or love one

Audry Pruitt
2 months ago
5

Austin Grant (Austinftw)
2 months ago
5

Response from the owner2 months ago
Austin, we are sorry to see that your experience did not meet your expectations. We would love to understand more about what went wrong and how we can improve. Please feel free to contact our Patient Experience Team at 410-701-4447 so we can discuss your concerns in detail and work towards a solution.
Constance mcmahon
2 months ago
5

Our mother Joan McMahon is currently in the hospital at Northwest. Normally we go to St. AGNES hospital which is closer to where we live. When we learned she was taken to Northwest we were very apprehensive because we have never dealt with this hospital. We have nothing but positive things to say about our experience so far!!! If I could give 10 stars I would. From Food Service to dietician, to technicians, to the RNs and the specialist we couldn't be happier!!! My sister and I and other close family feel so comfortable with my mom being in the care of the staff at Northwest. From our last few experiences at the hospital that my mom normally goes to we were so dissatisfied and many mistakes were made.I would HIGHLY recommend Northwest hospital to anyone!!!!!

Response from the owner2 months ago
Hi Constance, thank you for sharing your positive experience at Northwest Hospital. We are thrilled to hear that our team, from Food Service to our specialists, has provided exceptional care for your mother. It's our priority to ensure a comfortable and supportive environment for both our patients and their families. Your recommendation is greatly appreciated, and we wish Joan a swift recovery. Thank you for trusting us with her care.
Tasha Chambers
2 months ago
1

This hospital is the worst !!!!!! The staff is lazy and slow it was not a good experience for me and my daughter!!! The staff does not care about the patients. It was one nurse who works the day shift . Very sweet and nice and she has compassion for her patients . The NP waiting 4 hours to put in a prescription for my daughter who was experiencing nausea . I will never come back again.

Response from the owner2 months ago
We're truly sorry to hear about your disappointing experience and the delay in care for your daughter. We strive to provide the highest level of care to all our patients. Your feedback is valuable to us, and we will share your review. If you would like to speak with our guest services team, their number is 410-701-4447.
m hu
2 months ago
5

Thank you for all your support and help. I was very sick yesterday and went to an urgent care, after a few hours of getting worse, I went to Northwest ER. They saw me right away and were so responsive and caring. I was diagnosed with gastro inflammation which was why I was in so much pain. They gave me medicine to ease the pain and medication to treat the inflammation.I was back home within 6 hours and resting pain-free today.Thank you to everyone at ER who gave me such great care.

Bita Dayhoff
2 months ago
5

We took my sister to ER last night. She was seen right away, they ran blood tests and determined she needed a C-scan and had those results back in a timely fashion. We were there for 6 hours total and left with a treatment plan, prescription, and follow up orders.The team there was caring, responsive, knowledgeable, and time conscious.We are grateful to the entire team.My sister is home resting today and the meds they gave her are doing their job.Thank you.

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