Northwest Hospital

5401 Old Court Road
Randallstown MD, 21133

Northwest Hospital Center MD 21133

About Northwest Hospital

Northwest Hospital, located in Randallstown, Maryland is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Northwest Hospital include specialized drug rehab for veterans, addressing combat-related trauma and reintegration, inclusive treatment respecting diverse sexual orientations and gender identities, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

Danielle
2 weeks ago on Google
4
I spent a week here. Food was good for hospital food. Healthy choices. Hospital was clean. Some of the staff is questionable. The staff members (nurses, doctors, social workers) that took the time to help and acknowledge our needs were amazing.
Ann Deitrick
2 weeks ago on Google
5
This was my first Northwest Hospital experience.Dr s were greatNursing staff was greatTech s we re greatSupport staff was greatI arrived to the emergency room via ambulance scared and really sick. From the moment I arrived to being discharged a week later my care was great!
Oyenike Oyewole
2 weeks ago on Google
5

Location

Accepted Insurance

Northwest Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients who are exiting detox or intensive inpatient treatment often enroll in outpatient rehab programs to ensure a robust continuity of care. Outpatient programs allow clients to remain in or return to their homes and workplaces while continuing to receive treatment, which typically includes addiction counseling and recovery-focused life skills training. Clients in opioid and/or alcohol recovery may also receive medication assisted treatment (MAT), including medication induction and maintenance, at an outpatient facility.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

When you participate in couples therapy, you learn how to understand each other better, improve your communication skills, resolve conflict, and improve relationship satisfaction. Your therapist will help you develop skills in each of these areas to strengthen your relationship.

Families in Maryland address the impact of addiction during family therapy. Your therapist fosters open communication between family members to help resolve conflicts and create a supportive environment. By improving relationships, you aid the recovery of the individual struggling with addiction.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting

Contact Information

Phone icon (410) 521-2200
Building icon

5401 Old Court Road
Randallstown MD, 21133

Reviews of Northwest Hospital

2.7/5 (674 reviews)
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Overall Experience
Date Submitted
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Google Reviews

2.7 (674 reviews)
Danielle
2 weeks ago
4

I spent a week here. Food was good for hospital food. Healthy choices. Hospital was clean. Some of the staff is questionable. The staff members (nurses, doctors, social workers) that took the time to help and acknowledge our needs were amazing.

Ann Deitrick
2 weeks ago
5

This was my first Northwest Hospital experience.Dr s were greatNursing staff was greatTech s we re greatSupport staff was greatI arrived to the emergency room via ambulance scared and really sick. From the moment I arrived to being discharged a week later my care was great!

Oyenike Oyewole
2 weeks ago
5

christiana uzoho
3 weeks ago
1

This is worst hospital I have ever seen, they neglected me so bad that I walked out after 6hrs of waiting to be attended to. From the nurses and doctors. I hate northwest hospital

Mary Ofosu Nimoh
3 weeks ago
1

My experience with this hospital is nothing to write home about first and foremost I met a very rude nurse at the ER waiting area who told me that my sickness wasn t an emergency to request for a bed after I told her my spine and back is burning, thank God another nurse stepped in and offered me a stretcher after she realized that I was crying and in so much pain. The rude nurse then went cursing at the other nurse for giving a stretcher and I felt so bad. Later in the evening I was transferred to the hospital ward since they felt I should be kept for days because of my condition then another ordeal from the food services no one showed up or even called to get my food order because I had Covid so I presume I m not supposed to be treated as a human! I complained to one of the nurses and interestingly they ended up bringing me food that I m allergic to . The worse of all is when the in-charge nurse came to throw me out while my fluid and cannula was still in my hands because she thinks there are other patients at ER that needed to be transferred to the ward. They sent me over $14,000 bills for 3 days hospital stay for Covid related and when I requested for itemized bills since I think it s way too much, the person hanged up on me! I will never recommend this place to anyone

Response from the owner3 weeks ago
Thank you for sharing your experience, Mary. We re sincerely sorry to hear about the difficulties you faced, from your ER visit to the food service and billing concerns this isn t the level of care we aim to provide. Our Patient Experience Team is here to help and would appreciate the chance to make things right; please reach out to them at 410-701-4447. We value your feedback and are committed to improving our service.
Joseph Lanham
3 weeks ago
1

Amy Ward
4 weeks ago
4

I love Northwest Hospital! I ve been a patient in their ER and on one of their inpatient units. I also use their Breast Care Center for my yearly mammograms. Everyone I ve encountered is pleasant, friendly and they care about you as an individual. I appreciate the family feel.

A Ms
4 weeks ago
5

I had a surgery here a couple of weeks ago and had a great experience. The nurses and doctors were really great from pre op to post op. My nurse (I believe her name was rowen) in post op made me feel safe and comfortable at a very vulnerable time and I don t remember if I thanked her properly because I was pretty out of it. She was so helpful and kind I won t forget it, so thank you rowen for everything!

Steven Rideout
1 month ago
5

Thornton Pinder
1 month ago
5

Very good Doctors and Nurses. Very professional and caring.

Dejaree
1 month ago
1

Horrible pay, horrible experience very bias and snake like employer . The ultimate goal is cover up for themselves! Get with the program allow your colleagues to mistreat you or you re outta here. Worst experience in my life at a serious place like a hospital. Atleast be an RN or higher before you apply. Security guards get to sleep in conference room (depending on the group working) no repercussions for certain staff they are protected and comfortable. The pay is not worth it for all you have to deal with ( not with the job itself ) but if you don t fit in with the cliques that have been here before you. Everything presented on orientation is bs, nothing like when you are officially on the floor. Psychiatric unit is poorly managed the main concern is having a schedule filled . I enjoyed my experience with the psych patients as they had nothing to do with my horrific experience . I will never work for anyone again after this experience . I will work for myself. Depending on your position/ title the policies and procedures differ

Donnick Robinson
1 month ago
5

My experience with my grandmother being a patient. At northwest Hospital great, the nurses and social worker miss Victoria Cadornigara was very helpful and attentive of on what my grandmother's needs was. The staff also make sure she was comfortable and assisting me on getting her prescriptions. I was very happy with their services. On getting my grandmother home. .

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