Northern Arizona VA Health Care System – Flagstaff CBOC

Flagstaff, Arizona

1300 West University Avenue
Suite 200
Flagstaff, AZ 86001

(928) 226-1056

About Northern Arizona VA Health Care System – Flagstaff CBOC

Located in Flagstaff, Arizona, the Flagstaff VA Clinic provides several addiction treatment options for any veteran in the area seeking recovery from drug or alcohol misuse. Their outpatient services aren’t just limited to that, however. They also treat co-occurring mental health conditions, which include but are not limited to anxiety, depression, PTSD, bipolar disorder, and schizophrenia.

Veterans may experience large amounts of trauma during their time in the military, which is why it is extra important for these VA clinics to offer dual diagnosis care to ensure that their minds, bodies and spirits recover from the trauma they have endured.

It’s important to note that this is exclusively an outpatient center. This can be a good thing if you have responsibilities in the outside world that you need to tend to, but a negative thing if you have a severe addiction that requires constant, round-the-clock care by medical staff.

Alongside this, you may be able to get treated with medications such as Suboxone and Vivitrol, which have been known to help reduce potentially dangerous withdrawal symptoms and uncomfortable cravings. This process is called medication-assisted treatment, or MAT for short.

This service isn’t always required, but if a patient exhibits evidence that detoxing may become difficult or even dangerous to their health, these medications can help lower the chance of any adverse effects, making it a healthier, safer, and more comfortable recovery process.

This clinic also offers specialized care for female veterans. This includes women who may have been abused in the military, such as military sexual trauma. It also includes maternity care. Along with this, you’ll find health maintenance services and community support.

When it comes to their counseling services, this outpatient clinic offers individual therapy, group therapy, and marriage or relationship counseling. They also offer resources for anger management.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

heart-hands iconIntervention Services

If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

24-hour icon24-Hour Clinical Care

The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.

User icon Programs

adult-program iconAdult program

elderly iconElderly program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

military-hat iconMilitary program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

stroller iconPostpartum program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • desert iconDesert setting
  • recreation iconRecreation room
  • weight iconGym
  • art iconArt activities
  • music2 iconMusic room

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

recreational-therapy iconRecreational Therapy

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

art-brush iconCreative Arts Therapy

Self expression through creative arts therapy in Arizona can allow individuals who have a hard time articulating their feelings to access their emotions. This approach to counseling taps into our desire to create and draws from a variety of formats such as music, drama, sculpting, and painting.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 248720

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2158

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Phone icon Contact

Phone icon (928) 226-1056
Building icon

1300 West University Avenue
Suite 200
Flagstaff, AZ 86001

Call Now - Help is Available
Get Help Now - 602-428-2921
Question iconSponsored
Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Reviews

2.35 (27 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (26)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

I met someone who was there, he told that cost him to attend and they do not cover some of the needs that he ask.

Reviewed on 2/19/2019
Overall Experience
Date Submitted

Google Rating

2.4 (26 reviews)
Dave Dotson
2 months ago
2

This is ridiculous. Prescription denied because the VA wants me to try a medication that the VA already had me on in this process. When will the VA get their !*#% together??? When? Tomorrow? Next week? Next decade when the next wave retires? What in the heck? VA's motto "Defining excellence in the 21st century." Dont talk the talk unless you're going to walk the walk. Why even have a database?

RC Cristner
2 months ago
5

Friendly staff

Danielle John
6 months ago
1

They will give you the run arounds and never take accountability for their mistakes. I've been bringing my father and everytime he comes out, he always gets told, "it's processing" , "we don't have control". They marked my father as a female and it's taking 2 months to correct for his i.d. no accountability whatsoever. "I'm sorry you traveled so far, we made a mistake again" they will never say. Unbelievable.

David King
8 months ago
5

A great staff. Always friendly & helpful. No long waits. One of the nicer VA Clinics.

Darrie Mendoza
11 months ago
4

I read the reviews, do you at the VA read them??? There are hundreds of FREE seminars, classes, Programs etc on improving relationships and treatment of patients. Clients, customers, whatever the term you choose to use. Our veterans deserve your respect and care of the highest quality. This goes for everyone working there..re evaluate your selves with the goal of improvement of care. Efficiency etc. False information entered into records is UNACCEPTABLE.. trust is essential to any success. Please use this opportunity to address the issues presented in your reviews...lives are at stake...being kind costs nothing..being truthful, efficient tales moments..

Darron Sanderson
1 year ago
5

Northern Arizona best care for Veterans. You folks saved me after my bowel obstruction surgery! Thank you and God bless you, all Veterans and the USA.

Rick
1 year ago
1

Im still staggered by the inhumane, ugly treatment I recieved there. Pam Bahler is the most horrible, hateful so called doctor I could ever possibly imagine in or out of the v.a. system. Her assistant enters outright lies on your permanent record. She let me rot from dec. 20th to Jan. 11th in the worst pain Ive ever been in. I found out that she only went off 3 of 6 mri images as I was in too much pain to lay still and 3 images did not expose. I asked for a 2nd mri and she was going to have me drive 100 miles each way to the Prescott hotdog facility which is almost as bad as opposed to that facilty I went to 10 minutes away. Theres much more but I have never witnessed such a seething hatred for us veterans with lies and false prognoses on your record. As long as I live I will NEVER forgive those horrible people. GO TO FREEDOM OF INFORMATION AND SEE WHAT THEY ARE SAYING ABOUT YOU AS IT WILL NEGATIVELY EFFECT THE STATE OF YOUR FUTURE HEALTHCARE. Be advised.

Roscoe Cornbread
2 years ago
1

Worst health care ever! 3 times I've called over a week and have yet to get a call back even to be triaged over the phone. I hate getting my health care through the VA! Want to feel marginalized? Do a tour of duty and then be offered healthcare through the VA.

Bri C
3 years ago
1

This place has been absolutely horrible since we moved out here. No one answers the phone and it s been almost A MONTH since we got a call back from community care and Flagstaff Northern VA. I can t even count how many voicemails have been left. We don t know what else to do. We are having serious health issues and can not find ANY solutions. We are feeling hopeless. We aren t getting help while this health situation and the neurological issues continue to get worse. No one will help us.

Jake Moeller
4 years ago
5

Recently signed up with this clinic and have had positive dealings each time. Sara Heitzinger has answered my emails in a timely manner, she has provided prescriptions and appointments when needed/requested. The front desk personnel have answered my questions to my satisfaction. A big "thank you" to the entire staff!

MrA10com
4 years ago
2

The Medical Staff is very nice and work to well to address your needs. Appointments are hard to get so waiting time is long. Crystal who answers the phone needs an attitude check. The way she treats people is unacceptable, always stand off, and always looking to argue. She needs to learn how to talk to people. Get rid of her and you ll get 5 stars.

Kathy Robertson-Carter
4 years ago
5

My husband, who is the Veteran, has been treated with nothing but kindness and quick assistance. The nurse has always made a point of calling me back with answers to questions, need for medications. On a whole, I have had no issue with the front desk, I feel they are all doing their best.

No reviews matching the selected filter!

Nearby Featured Providers

A New Leaf – Health Services
Mesa, AZ (602) 223-4333

A New Leaf – Health Services

Prisoner Reentry Programs - Arizona Women's Education and Employment is a co... read more.
Phoenix VA Health Care System – Northwest CBOC
Surprise, AZ (623) 251-2884

Phoenix VA Health Care System – Northwest CBOC

Phoenix VA Health Care System - Northwest (Surprise) Community Based Outpati... read more.
Northern Arizona VA Health Care System – Cottonwood CBOC
Cottonwood, AZ (928) 649-1523

Northern Arizona VA Health Care System – Cottonwood CBOC

Northern Arizona VA Health Care System - Cottonwood Community Based Outpatie... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Northern Arizona VA Health Care System – Flagstaff CBOC

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?