Newport News Behavioral Health Center

Newport News, Virginia

17579 Warwick Blvd
Newport News, VA 23603

(757) 888-0400

About Newport News Behavioral Health Center

The residential psychiatric program focuses on coping skills and healing in a secure environment. Treatment programming includes personalized recovery plans and comprehensive discharge planning. Treatment methods include individual and group therapy, family counseling, educational programming, life-skills training, recreation, and activities therapy. Project Valor is a specialized inpatient program offering treatment for adolescent males who need intensive sex offender treatment.

The residential substance abuse treatment program focuses on helping residents live a healthy lifestyle without drugs and alcohol. Treatment programming includes individual and group therapy, weekly psychoeducation groups, family support groups, life-skills training, refusal skills training, art, music, pet and recreation therapies, GED preparation, and transitional planning.

Newport News Behavioral Health works with many different insurance plans. Coverage for mental health and drug rehab services may be provided by carriers such as Aetna, Beacon, Wellmark, TRICARE, and Humana. Verify your coverage and out-of-network benefits directly with your insurance provider.

Dollar icon Insurance & Financials

  • shield-quartered iconMedicaid
  • id-card iconPrivate insurance
  • dollar-sign iconSelf-pay options
  • money-check-dollar-pen iconFinancial aid
  • id-badge iconMilitary insurance

Medical briefcase icon Levels of Care

car-building iconOutpatient

Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).

bed-front iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

house-medical iconIntensive Outpatient

Clients in an intensive outpatient rehab (IOP) benefit from robust support but often do not require the high-level supervision and round-the-clock clinical care provided in an inpatient setting. Clients engage in multiple therapeutic sessions weekly, with most programs requiring between nine and 20 treatment hours per week. Intensive outpatient rehabs provide a wide array of evidence-based services, including addiction counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT).

house-medical iconAftercare

Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.

User icon Programs

user iconAdolescence program

user-tie iconAdult program

person iconProgram for men

person-dress iconProgram for women

user iconYoung adult program

children iconChildren program

person-cane iconElderly program

House check icon Settings and Amenities

  • couch iconPrivate setting

Heart icon Treatment

head-side-medical iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

file-medical iconMental Health and Substance Abuse

Dual-diagnosis addiction treatment programs in New York provide complete and holistic care for individuals with co-occurring mental health and substance abuse. These specialized programs are available on an inpatient and outpatient basis, depending on your individual needs. Addiction experts at these facilities can treat both conditions at the same time using a combination of evidence-based therapies, individual counseling, recovery groups, educational workshops, and family support.

Hand holding medical sign icon Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing

Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Nutritional Therapy

Recreational Therapy

Recreational therapy is often a part of a holistic treatment center program for drug and alcohol addiction in Virginia. It offers structured activities that replace substance use with positive experiences like swimming, painting, and hiking. These encourage social interactions, promote physical and mental health, and help reduce stress, all of which are factors that are important to help you rebuild your life.

Experiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy

The goal of nicotine replacement therapy is to reduce the discomfort of quitting cigarettes. It provides small doses of nicotine to curb cravings and withdrawal without exposing you to the other harmful chemicals found in cigarettes.

Phone icon Contact

Phone icon (757) 888-0400
Building icon

17579 Warwick Blvd
Newport News, VA 23603

Call Now - Help is Available
Get Help Now - 757-743-3154
Question iconSponsored
Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Kerry Nenn, BSW

Reviews

2.19 (123 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (122)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

Food is disgusting, people are disrespectful. Group therapy doesn't help, just makes you feel awkward and kinda lost.

Reviewed on 2/4/2019
Overall Experience
Date Submitted

Google Rating

2.2 (122 reviews)
Josie
3 weeks ago
5

This review is for Acute, I don't know anything about the residential side. If you are a parent having to make the tough decision to take your child in for acute services, do NOT let the reviews on here scare you. I had to take my son here and I can assure you the people that work here are some of the most caring people I have met in my entire life. I did not encounter a single staff member that didn't make feel more than comfortable leaving my son under their care. They were available 24-7 and never made me feel like my constant checking in was a bother. My son was well cared for and although nothing can be fully resolved in a week the staff helped me and my son with a path/plan forward and I will forever be grateful that this facility was there when we needed it. I hope that you never find yourself in a situation where you have to send your child to a place like this but if you do, I highly recommend this facility.

Response from the owner3 weeks ago
Your compliments and supportive comments are great to hear, Josie! Thank you for your kind words and we hope you and your son are doing well. Take care!
Christina Henderson
1 month ago
1

The discharge planner said I was crazy and my son as well . I wouldn't recommend this place. If I could give zero s I definitely would. I definitely appreciate the staff that helped my son but the discharge planner left a sour taste in my mouth. She was rude and disrespectful. I feel like she shouldnt have a job the way she talked to me. It feels like she poured salt on a wound and it was so hurtful. Finally they had me work with the social worker only that was kind and respectful. They also got someone to call me that I guess was on medical leave at the time to try to make things better.

Response from the owner1 month ago
Hi, Christina. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Jennifer Foye
3 months ago
4

Every person is different. Every situation is different. For me, my child of 12 came to me after having a bad day at school. He was troubled enough by an incident that he made several (thankfully shallow) cuts across his forearm. This prompted us to make a trip to the ER, which led to a (sadly) lengthy wait for a "bed" to become available to him at a nearby facility. Finally, I was notified in the middle of the night that there was a space for him to get help. Newport News was NOT super close by, but close enough. I was very nervous about making the decision to send my child there...especially after reading several reviews here. I am extremely grateful that our experience has been positive and I wanted to make sure that I shared that here. He was able to call home every night to talk to us. He said the food was decent and there were lots of activities available to keep him occupied. The doctors and therapists were really nice and helpful. The staff responded to the patients as necessary. If a patient was acting out, being violent or otherwise destructive, they would be restrained. If a patient was following rules and directions then they were treated nicely. Respect was given as it was received. My son suffers from depression and copes with ADHD. Others had much more severe challenges. From what he experienced and what he saw, he feels strongly that the staff was fair about their actions. Ultimately, the goal is to keep the patients safe and secure while they are learning to cope with their respective challenges. The only reason my son didn't give 5 stars was because he felt it was a bit dirty/messy. I am grateful to have him home and doing much better.

Response from the owner3 months ago
Hi, Jennifer. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Andy Love
3 months ago
1

I went here 17 years ago. I learned nothing positive from this place. I had an episode one day after our outside time and refused to come back in. There was a staff member that played arena football that snuck up behind me and slammed me on the ground with all his weight on me. I still have the scars from the gash on my face. I was also forced to take medication that made me feel like a zombie and i had to beg the doctor to take me off of it because i thought I was going to die. I ll never forget this hell.

Response from the owner3 months ago
Thank you for the review, Andy. We would like to work with you directly about your feedback. Could you please visit us at http://www.newportnewsbhc.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
sierra austin
3 months ago
1

Response from the owner3 months ago
Hello, Sierra. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.newportnewsbhc.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Hunter
3 months ago
1

I was here in 2022 I hated it here I was tackled and and food was disgusting and beds had mold on the bottom there was wolf spiders in it the extra clothes Thay gave u was used and the deodorant was used this place should be shut down

Response from the owner3 months ago
Hi, Hunter. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you for reaching out.
Leila s Life
4 months ago
3

A 17 year old girl died here in 2018 due to medical neglect. This place should be shut down and the workers should be arrested

Response from the owner4 months ago
Hi, Leila. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you again.
Lillian Hall
4 months ago
1

I went here a over a year ago for an attempt to take my own life. I came out of that building with way more trauma than I had going in. With all of the different types of therapy stuffed into the daily schedule it s a really un therapeutic place to stay. The staff are not good at dealing with aggressive behaviors. There were many big fights that could have been prevented. Lots of verbal abuse and bullying from patients and staff. The staff were definitely the kindest the last day I was there. Ms V was the kindest person who worked there she was kind to me the whole time. My parents also had difficulties trying to get a hold of anyone to ask questions or help on anything. I got no Therapy here the most therapy I got here was a random piece of paper asking me why I did what I did. Please do not send your kid here it will not help them.

Response from the owner4 months ago
Hi, Lillian. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you again.
french cow
5 months ago
1

Just dont

Response from the owner5 months ago
We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.newportnewsbhc.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Savana O'Neal
5 months ago
1

Do not recommend I was sent here when I was 13 I'm now 19 year's old it was horrible, I watched a 6 year get body slammed by a 16 year old who was placed on the wrong unit I watched kids get slammed in door ways for trying to get to their mom's crying and so much more

Response from the owner5 months ago
Hi, Savana. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you again.
Amanda H
6 months ago
1

I have to agree with Jeffrey. This place is horrible. 87-88 I saw kids straightjacketed to a papoose overnight and left in the cooldown room. (A padded room with a punching bag)Staff listened in on calls, read our mail incoming and outgoing. I had a contact tear in my eye and one of the staff wouldn't take me back to the unit because he was too competitive to stop the game. I had to wait another hour before Roland took me back.We were not allowed to make friends. If we told our parents we wanted to come home we had consequences for being manipulative. They had me drugged so bad that I could not stay awake. It took several teachers and me begging my Doctor before anything was done. A lot of the staff were addicts and/or alcoholics. Toni V and Jean were the only ones who cared. We were treated like prisoners. I had never been in any kind of trouble and I was exposed to so much there. Charter Should be sued for the way they treated us.

Response from the owner5 months ago
Hi, Amanda. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Madison Elisabeth Darby
6 months ago
1

I was a patient here a few years ago and 100% left more traumatized than when I went in. I was on multiple occasions told things like "if you wear something like that (a knee length nightgown pre-approved by staff) and one of these boys decide to " do something" to you at night we wont be able to stop them. This was because I refused to change. The psychiatrist I had was dismissive and the nurses were belligerent. 0/10 would NEVER recommend. I was like 16 and have lasting trauma from it I was reading the other reviews and it's very clear that I wasn't the only patient falsely labeled as combative and refusing medication. Honestly I hope this place gets shut down

Response from the owner6 months ago
Hi, Madison. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
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