Newport News Behavioral Health Center

17579 Warwick Blvd
Newport News, VA 23603

Newport News Behavioral Health VA 23603

About Newport News Behavioral Health Center

Newport News Behavioral Health Center is in Newport News, Virginia. They provide mental health, psychiatric, and addiction treatment to children and youths from the age of 8 to 21 years of age. There are inpatient (IP), residential, comprehensive assessment programs, and programs from sexually aggressive males. There’s also a residential addiction treatment program for adolescents age 11 to age 18.

The addiction treatment program for youngsters between the ages of 11 and 18 and is facilitated and run by licensed substance abuse and mental health professionals. When they’re admitted, there will be SASSI-A2 and SASSI-3 assessments and screenings. They’ll partake in intensive weekly groups for substance abuse prevention. A large part of the program is individual, family, and group sessions as well as expressive therapies. Educational programs preparing participants for GED and life skills workshops are available to prepare them for a successful reintegration into their family and community. There are art, music, recreation, and pet therapy programs and 24-hour nursing care.
The acute inpatient psychiatric treatment unit for children over the age of 8 is prepared to provide urgent care for children and youth experiencing a mental health crisis. There are 24 beds on the unit and it is open 24 hours a day. The staff are board certified professionals along with a qualified mental health nursing and support staff to meet the individual needs of each child and their family during the child’s admission.
There are structured daily programming with individual, group, and family therapy, case management, and family support. There is a full education program to help children and youth stay on target with their schooling. Activities and expressive therapies are a part of the extensive recreational program that is offered to patients as part of their care plan.
Newport News Behavioral Health works with many different insurance plans. Coverage for mental health and drug rehab services may be provided by carriers such as Aetna, Beacon, Wellmark, TRICARE, and Humana. Verify your coverage and out-of-network benefits directly with your insurance provider.

Latest Reviews

Aiden
2 weeks ago on Google
3
If I could give half s I would but I ve officially been gone for about a little over a week, I told the guys there I would write a review, shout out to dignity, free Chop, free jojo, free slinky cuz, but I m doing really good now, hoping to hear from y all thanks jojo for giving me your fruit cup every night!
Response from the owner2 weeks ago
Thank you for your feedback, Aiden!
Mary Brooks
2 weeks ago on Google
4
Overall good results. My 10 yr old was there for 7 days under care of dr Berger, which was very pleasant to work with. My son had a good experience as well. The only issue was calling in to check on my son, nurse Deanna was very rude and unprofessional.
Response from the owner2 weeks ago
Hi, Mary. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Dale
1 month ago on Google
1
This place need s to be shut down I was on the residential side and majority of the staff are very rude and argumentative my last few months there A staff said they were putting me in a restraint hold and 3 staff members took me to the hygiene room which at the time had no cameras and they me pinned on my stomach with one arm being twisted behind my back to the point where he broke my arm the break was so bad I had to have a metal implant put in please find a better alternative placement for your children
Response from the owner4 days ago
Hi, Dale. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.

Location

Accepted Insurance

Our Policy: Newport News Behavioral Health Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients in an intensive outpatient rehab (IOP) benefit from robust support but often do not require the high-level supervision and round-the-clock clinical care provided in an inpatient setting. Clients engage in multiple therapeutic sessions weekly, with most programs requiring between nine and 20 treatment hours per week. Intensive outpatient rehabs provide a wide array of evidence-based services, including addiction counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT).
aftercare iconAftercare Support

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Dual-diagnosis addiction treatment programs in New York provide complete and holistic care for individuals with co-occurring mental health and substance abuse. These specialized programs are available on an inpatient and outpatient basis, depending on your individual needs. Addiction experts at these facilities can treat both conditions at the same time using a combination of evidence-based therapies, individual counseling, recovery groups, educational workshops, and family support.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Nutrition therapy teaches you what to eat and not eat, how to grocery shop, how to cook easy nutritious meals, and how to use food as medicine to address your health issues. These skills will help speed up your recovery process and reduce the risk of relapse.

Recreational therapy is often a part of a holistic treatment center program for drug and alcohol addiction in Virginia. It offers structured activities that replace substance use with positive experiences like swimming, painting, and hiking. These encourage social interactions, promote physical and mental health, and help reduce stress, all of which are factors that are important to help you rebuild your life.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

The goal of nicotine replacement therapy is to reduce the discomfort of quitting cigarettes. It provides small doses of nicotine to curb cravings and withdrawal without exposing you to the other harmful chemicals found in cigarettes.

Amenities

  • private iconPrivate Setting

Contact Information

Phone icon (757) 888-0400
Building icon

17579 Warwick Blvd
Newport News, VA 23603

Fact checked and written by:
Connie Gillespie
Edited by:
Peter Lee, PhD

Reviews of Newport News Behavioral Health Center

2.19/5 (123 reviews)
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Reviews

1

Food is disgusting, people are disrespectful. Group therapy doesn't help, just makes you feel awkward and kinda lost.

Reviewed on 2/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (122 reviews)
Josie
2 months ago
5

This review is for Acute, I don't know anything about the residential side. If you are a parent having to make the tough decision to take your child in for acute services, do NOT let the reviews on here scare you. I had to take my son here and I can assure you the people that work here are some of the most caring people I have met in my entire life. I did not encounter a single staff member that didn't make feel more than comfortable leaving my son under their care. They were available 24-7 and never made me feel like my constant checking in was a bother. My son was well cared for and although nothing can be fully resolved in a week the staff helped me and my son with a path/plan forward and I will forever be grateful that this facility was there when we needed it. I hope that you never find yourself in a situation where you have to send your child to a place like this but if you do, I highly recommend this facility.

Response from the owner2 months ago
Your compliments and supportive comments are great to hear, Josie! Thank you for your kind words and we hope you and your son are doing well. Take care!
Christina Henderson
3 months ago
1

The discharge planner said I was crazy and my son as well . I wouldn't recommend this place. If I could give zero s I definitely would. I definitely appreciate the staff that helped my son but the discharge planner left a sour taste in my mouth. She was rude and disrespectful. I feel like she shouldnt have a job the way she talked to me. It feels like she poured salt on a wound and it was so hurtful. Finally they had me work with the social worker only that was kind and respectful. They also got someone to call me that I guess was on medical leave at the time to try to make things better.

Response from the owner3 months ago
Hi, Christina. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Jennifer Foye
5 months ago
4

Every person is different. Every situation is different. For me, my child of 12 came to me after having a bad day at school. He was troubled enough by an incident that he made several (thankfully shallow) cuts across his forearm. This prompted us to make a trip to the ER, which led to a (sadly) lengthy wait for a "bed" to become available to him at a nearby facility. Finally, I was notified in the middle of the night that there was a space for him to get help. Newport News was NOT super close by, but close enough. I was very nervous about making the decision to send my child there...especially after reading several reviews here. I am extremely grateful that our experience has been positive and I wanted to make sure that I shared that here. He was able to call home every night to talk to us. He said the food was decent and there were lots of activities available to keep him occupied. The doctors and therapists were really nice and helpful. The staff responded to the patients as necessary. If a patient was acting out, being violent or otherwise destructive, they would be restrained. If a patient was following rules and directions then they were treated nicely. Respect was given as it was received. My son suffers from depression and copes with ADHD. Others had much more severe challenges. From what he experienced and what he saw, he feels strongly that the staff was fair about their actions. Ultimately, the goal is to keep the patients safe and secure while they are learning to cope with their respective challenges. The only reason my son didn't give 5 stars was because he felt it was a bit dirty/messy. I am grateful to have him home and doing much better.

Response from the owner5 months ago
Hi, Jennifer. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Andy Love
5 months ago
1

I went here 17 years ago. I learned nothing positive from this place. I had an episode one day after our outside time and refused to come back in. There was a staff member that played arena football that snuck up behind me and slammed me on the ground with all his weight on me. I still have the scars from the gash on my face. I was also forced to take medication that made me feel like a zombie and i had to beg the doctor to take me off of it because i thought I was going to die. I ll never forget this hell.

Response from the owner5 months ago
Thank you for the review, Andy. We would like to work with you directly about your feedback. Could you please visit us at http://www.newportnewsbhc.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
sierra austin
5 months ago
1

Response from the owner5 months ago
Hello, Sierra. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.newportnewsbhc.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Hunter
5 months ago
1

I was here in 2022 I hated it here I was tackled and and food was disgusting and beds had mold on the bottom there was wolf spiders in it the extra clothes Thay gave u was used and the deodorant was used this place should be shut down

Response from the owner5 months ago
Hi, Hunter. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you for reaching out.
Leila s Life
6 months ago
3

A 17 year old girl died here in 2018 due to medical neglect. This place should be shut down and the workers should be arrested

Response from the owner6 months ago
Hi, Leila. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you again.
Lillian Hall
6 months ago
1

I went here a over a year ago for an attempt to take my own life. I came out of that building with way more trauma than I had going in. With all of the different types of therapy stuffed into the daily schedule it s a really un therapeutic place to stay. The staff are not good at dealing with aggressive behaviors. There were many big fights that could have been prevented. Lots of verbal abuse and bullying from patients and staff. The staff were definitely the kindest the last day I was there. Ms V was the kindest person who worked there she was kind to me the whole time. My parents also had difficulties trying to get a hold of anyone to ask questions or help on anything. I got no Therapy here the most therapy I got here was a random piece of paper asking me why I did what I did. Please do not send your kid here it will not help them.

Response from the owner6 months ago
Hi, Lillian. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you again.
french cow
7 months ago
1

Just dont

Response from the owner7 months ago
We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.newportnewsbhc.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Savana O'Neal
7 months ago
1

Do not recommend I was sent here when I was 13 I'm now 19 year's old it was horrible, I watched a 6 year get body slammed by a 16 year old who was placed on the wrong unit I watched kids get slammed in door ways for trying to get to their mom's crying and so much more

Response from the owner7 months ago
Hi, Savana. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you again.
Amanda H
7 months ago
1

I have to agree with Jeffrey. This place is horrible. 87-88 I saw kids straightjacketed to a papoose overnight and left in the cooldown room. (A padded room with a punching bag)Staff listened in on calls, read our mail incoming and outgoing. I had a contact tear in my eye and one of the staff wouldn't take me back to the unit because he was too competitive to stop the game. I had to wait another hour before Roland took me back.We were not allowed to make friends. If we told our parents we wanted to come home we had consequences for being manipulative. They had me drugged so bad that I could not stay awake. It took several teachers and me begging my Doctor before anything was done. A lot of the staff were addicts and/or alcoholics. Toni V and Jean were the only ones who cared. We were treated like prisoners. I had never been in any kind of trouble and I was exposed to so much there. Charter Should be sued for the way they treated us.

Response from the owner7 months ago
Hi, Amanda. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Madison Elisabeth Darby
7 months ago
1

I was a patient here a few years ago and 100% left more traumatized than when I went in. I was on multiple occasions told things like "if you wear something like that (a knee length nightgown pre-approved by staff) and one of these boys decide to " do something" to you at night we wont be able to stop them. This was because I refused to change. The psychiatrist I had was dismissive and the nurses were belligerent. 0/10 would NEVER recommend. I was like 16 and have lasting trauma from it I was reading the other reviews and it's very clear that I wasn't the only patient falsely labeled as combative and refusing medication. Honestly I hope this place gets shut down

Response from the owner8 months ago
Hi, Madison. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
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