Newport News Behavioral Health Center

17579 Warwick Blvd Newport News, VA 23603
InpatientOutpatient
Newport News Behavioral Health VA 23603

About Newport News Behavioral Health Center

Newport News Behavioral Health Center is in Newport News, Virginia. They provide mental health, psychiatric, and addiction treatment to children and youths from the age of 8 to 21 years of age. There are inpatient (IP), residential, comprehensive assessment programs, and programs from sexually aggressive males. There’s also a residential addiction treatment program for adolescents age 11 to age 18.

The addiction treatment program for youngsters between the ages of 11 and 18 and is facilitated and run by licensed substance abuse and mental health professionals. When they’re admitted, there will be SASSI-A2 and SASSI-3 assessments and screenings. They’ll partake in intensive weekly groups for substance abuse prevention. A large part of the program is individual, family, and group sessions as well as expressive therapies. Educational programs preparing participants for GED and life skills workshops are available to prepare them for a successful reintegration into their family and community. There are art, music, recreation, and pet therapy programs and 24-hour nursing care.
The acute inpatient psychiatric treatment unit for children over the age of 8 is prepared to provide urgent care for children and youth experiencing a mental health crisis. There are 24 beds on the unit and it is open 24 hours a day. The staff are board certified professionals along with a qualified mental health nursing and support staff to meet the individual needs of each child and their family during the child’s admission.
There are structured daily programming with individual, group, and family therapy, case management, and family support. There is a full education program to help children and youth stay on target with their schooling. Activities and expressive therapies are a part of the extensive recreational program that is offered to patients as part of their care plan.
Newport News Behavioral Health works with many different insurance plans. Coverage for mental health and drug rehab services may be provided by carriers such as Aetna, Beacon, Wellmark, TRICARE, and Humana. Verify your coverage and out-of-network benefits directly with your insurance provider.

Latest Reviews

Leslie Davis
3 weeks ago on Google
2
As an mental health tech my first concern was always the patient's safety. I took my job very seriously starting out a year in residential proceeding to what I feel was my calling which was Acute Care. Confirmation of my capabilities was the fact that I was asked by management to become a preceptor (train incoming MHT's). I took this position very seriously and I consider my one of my strengths to be safety. To be admitted to Acute you had to have a rating of either potentially suicidal or a harm to others. Having lost a brother and nephew to suicide I wanted to ensure that no parent buries a child.. To know that a child discharges feeling optimistic with tools to remain mentally safe was very rewarding. I will say that with any job there are always gonna be excellent employees, average employees and even some employees that needs to be replaced. I must say that for the most part I worked with some amazingly caring individuals. Parents please note that we are human and imagine the stress that you feel. Now imagine some of the backgrounds that are the reason of these children becoming patient's in Acute. As staff we ingest ALL their trauma and stress daily. When we go home we carry that concern and stress. But we return the next day to provide the best service we can amid being attacked, verbally abused yet understanding that it's not personal its a result of their trauma or behavior. But we are determined to assist these children to navigate through their pain and trauma. I no longer work there and truly miss the care that I provided. I pray that those employees that are still there and those that came after me continue to provide with the same passion that know I did. Parents, to get the most out of the program you must be involved in your child's care fully. Ask questions and keep the lines of communication open with your child and the professionals working with your child.
Justice Ochoa
1 month ago on Google
1
Downright abhorrent
Response from the owner1 week ago
Hi, Justice. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Again, thank you.
Jane Bui
1 month ago on Google
4
I am writing the review I wish I could have seen before having my child admitted to the residential treatment facility. He was there for 8 months. It was an overall positive experience for both myself and my kid. They came out with the tools to regulate sobriety and anger, which were both major issues prior to admission.The downsides were communication with case management and the education staff. I wish I had intervened earlier with the educational issues, but we were able to get them resolved. Thankfully, communication with the primary therapist was great!Other reviews are mixed. Sometimes they liked the food, other times they did not. There were some squabbles on the unit (imagine being among a dozen teens with behavioral issues 24 hours a day). He had disputes with a few staff members, but thought most staff were nice. Several stopped in to offer encouragement and tell him that they believed in him when we were going through the discharge process.Sending your kid to long term treatment is a hard decision, but I m glad I decided to move forward . It had been a long time since I felt hopeful about his future.
Response from the owner1 week ago
Hi, Jane. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://newportnewsbhc.com/contact-us/. We hope to hear from you soon.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Accepted Insurance

Newport News Behavioral Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients in an intensive outpatient rehab (IOP) benefit from robust support but often do not require the high-level supervision and round-the-clock clinical care provided in an inpatient setting. Clients engage in multiple therapeutic sessions weekly, with most programs requiring between nine and 20 treatment hours per week. Intensive outpatient rehabs provide a wide array of evidence-based services, including addiction counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Dual-diagnosis addiction treatment programs in New York provide complete and holistic care for individuals with co-occurring mental health and substance abuse. These specialized programs are available on an inpatient and outpatient basis, depending on your individual needs. Addiction experts at these facilities can treat both conditions at the same time using a combination of evidence-based therapies, individual counseling, recovery groups, educational workshops, and family support.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Nutrition therapy teaches you what to eat and not eat, how to grocery shop, how to cook easy nutritious meals, and how to use food as medicine to address your health issues. These skills will help speed up your recovery process and reduce the risk of relapse.

Recreational therapy is often a part of a holistic treatment center program for drug and alcohol addiction in Virginia. It offers structured activities that replace substance use with positive experiences like swimming, painting, and hiking. These encourage social interactions, promote physical and mental health, and help reduce stress, all of which are factors that are important to help you rebuild your life.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

The goal of nicotine replacement therapy is to reduce the discomfort of quitting cigarettes. It provides small doses of nicotine to curb cravings and withdrawal without exposing you to the other harmful chemicals found in cigarettes.

Amenities

  • private iconPrivate Setting

Contact Information

Phone icon (757) 888-0400
Building icon

17579 Warwick Blvd
Newport News, VA 23603

Fact checked and written by:
Connie Gillespie
Edited by:
Peter Lee, PhD

Reviews of Newport News Behavioral Health Center

2.19/5 (130 reviews)
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Reviews

1

Food is disgusting, people are disrespectful. Group therapy doesn't help, just makes you feel awkward and kinda lost.

Reviewed on 2/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (129 reviews)
Leslie Davis
3 weeks ago
2

As an mental health tech my first concern was always the patient's safety. I took my job very seriously starting out a year in residential proceeding to what I feel was my calling which was Acute Care. Confirmation of my capabilities was the fact that I was asked by management to become a preceptor (train incoming MHT's). I took this position very seriously and I consider my one of my strengths to be safety. To be admitted to Acute you had to have a rating of either potentially suicidal or a harm to others. Having lost a brother and nephew to suicide I wanted to ensure that no parent buries a child.. To know that a child discharges feeling optimistic with tools to remain mentally safe was very rewarding. I will say that with any job there are always gonna be excellent employees, average employees and even some employees that needs to be replaced. I must say that for the most part I worked with some amazingly caring individuals. Parents please note that we are human and imagine the stress that you feel. Now imagine some of the backgrounds that are the reason of these children becoming patient's in Acute. As staff we ingest ALL their trauma and stress daily. When we go home we carry that concern and stress. But we return the next day to provide the best service we can amid being attacked, verbally abused yet understanding that it's not personal its a result of their trauma or behavior. But we are determined to assist these children to navigate through their pain and trauma. I no longer work there and truly miss the care that I provided. I pray that those employees that are still there and those that came after me continue to provide with the same passion that know I did. Parents, to get the most out of the program you must be involved in your child's care fully. Ask questions and keep the lines of communication open with your child and the professionals working with your child.

Justice Ochoa
1 month ago
1

Downright abhorrent

Response from the owner1 month ago
Hi, Justice. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Again, thank you.
Jane Bui
1 month ago
4

I am writing the review I wish I could have seen before having my child admitted to the residential treatment facility. He was there for 8 months. It was an overall positive experience for both myself and my kid. They came out with the tools to regulate sobriety and anger, which were both major issues prior to admission.The downsides were communication with case management and the education staff. I wish I had intervened earlier with the educational issues, but we were able to get them resolved. Thankfully, communication with the primary therapist was great!Other reviews are mixed. Sometimes they liked the food, other times they did not. There were some squabbles on the unit (imagine being among a dozen teens with behavioral issues 24 hours a day). He had disputes with a few staff members, but thought most staff were nice. Several stopped in to offer encouragement and tell him that they believed in him when we were going through the discharge process.Sending your kid to long term treatment is a hard decision, but I m glad I decided to move forward . It had been a long time since I felt hopeful about his future.

Response from the owner1 month ago
Hi, Jane. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Mark Ford
1 month ago
1

Depressing terrible sad just everything horrible

Response from the owner1 month ago
Hi, Mark. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you again.
Cheyenne Lee
1 month ago
5

Kaiyden
1 month ago
2

I have been in many facilities and this one was by far the worst one. I was in this facility in 2022. During my stay there were a few (by few I mean like one and a half) good staff. I specifically remember a MHT named Mrs.Lyric who would go above and beyond. She is the only reason this review is getting two stars rather than one. During my stay there were a LOT of dangers to the Patients.In multiple rooms there were nails sticking out of the walls. There were also bookcases/dressers not mounted to the walls. So patients could easily hide and get contraband from behind them. The restraints were done in an extremely aggressive manner to the point it would injure the child. During my stay I had two medical emergencies. During the first one, I was taken to the hospital by ambulance. Immediately I was bombarded by accusatory questions from nursing and MHT s. Once I was back at the facility, I was put on an input/output log and told that I was faking everything even though the hospital said themselves that something was wrong. During my second emergency, I was disoriented and the staff threw me up against a wall and put me in a restraint because I was not moving fast enough for them. I was told by a MHT and a nurse that I would need stitches.The facility failed to get me proper medical care and tried to cover the entire ordeal up. As a result of all of this another resident and I were placed on one to one observation. However, do to being short staffed they did not have enough staff to accommodate both of our observations so during the night they had one MHT watching both of us and like clockwork each staff member would fall asleep. To make it worse they placed us both together in the room where the bookcase/dressers where not mounted to the wall. Anyone with common sense can see that this was not a logical decision. This facility does not care about your child safety one bit. They only care about getting paid. The staff use this facility as a stepping stone and treat the children like trash. DO NOT SEND YOUR CHILDREN HERE. THIS FACILITY WILL ONLY TRAUMATIZE YOUR CHILDREN FURTHER.

Response from the owner1 month ago
Hi, Kaiyden. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you again.
Joey Vaughn
1 month ago
1

This place is a joke

Response from the owner1 month ago
Hello, Joey. We appreciate your feedback. We would like to get more details about this; please visit http://www.newportnewsbhc.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Aiden
2 months ago
3

If I could give half s I would but I ve officially been gone for about a little over a week, I told the guys there I would write a review, shout out to dignity, free Chop, free jojo, free slinky cuz, but I m doing really good now, hoping to hear from y all thanks jojo for giving me your fruit cup every night!

Response from the owner2 months ago
Thank you for your feedback, Aiden!
Mary Brooks
2 months ago
4

Overall good results. My 10 yr old was there for 7 days under care of dr Berger, which was very pleasant to work with. My son had a good experience as well. The only issue was calling in to check on my son, nurse Deanna was very rude and unprofessional.

Response from the owner2 months ago
Hi, Mary. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Dale
2 months ago
1

This place need s to be shut down I was on the residential side and majority of the staff are very rude and argumentative my last few months there A staff said they were putting me in a restraint hold and 3 staff members took me to the hygiene room which at the time had no cameras and they me pinned on my stomach with one arm being twisted behind my back to the point where he broke my arm the break was so bad I had to have a metal implant put in please find a better alternative placement for your children

Response from the owner2 months ago
Hi, Dale. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Melvin Hicks
2 months ago
5

I've been here 3 times in one year

Response from the owner2 months ago
Thank you for the five stars, Melvin!
Josie
3 months ago
5

This review is for Acute, I don't know anything about the residential side. If you are a parent having to make the tough decision to take your child in for acute services, do NOT let the reviews on here scare you. I had to take my son here and I can assure you the people that work here are some of the most caring people I have met in my entire life. I did not encounter a single staff member that didn't make feel more than comfortable leaving my son under their care. They were available 24-7 and never made me feel like my constant checking in was a bother. My son was well cared for and although nothing can be fully resolved in a week the staff helped me and my son with a path/plan forward and I will forever be grateful that this facility was there when we needed it. I hope that you never find yourself in a situation where you have to send your child to a place like this but if you do, I highly recommend this facility.

Response from the owner3 months ago
Your compliments and supportive comments are great to hear, Josie! Thank you for your kind words and we hope you and your son are doing well. Take care!
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