My experience at New Freedom Academy was extremely disappointing and distressing. I went to this treatment center seeking help for my mental health, not for substance use, and unfortunately, the care I received was far from what I needed or expected. During my stay, I was ...
About NFA Canterbury – Inpatient Mental Health Treatment
New Freedom Academy is located in Effingham, Canterbury. Green Mountain Treatment Center is a premier treatment center for adult men and women suffering from substance use disorder.
New Freedom Academy believes that each program should be individualized and that men and women need a different approach in order to heal and treat each specific need they have. They use a 12-step method approach for treatment. They will offer professional and compassionate care.
New Freedom Academy is a 20-bed facility that offers treatment for individuals with substance addiction. This dual-diagnosis treatment will provide services for individuals with co-occurring disorders. New Freedom Academy is located on 17 pristine acres in the southern end of Lakes Region of central New Hampshire.
Latest Reviews
PLEASE SEEK ELSEWHEREWhen I first called NFA, the lady doing my intake was very nice, understanding, and said what she could to make me feel better about my choice in getting help and staying with NFA. That was about the only good thing with NFA.I arrived at NFA on June 7th. It was fine, but nothing that truly helped my mental health. I had 2 appointments with my therapist and had to ask her what she meant after every question she asked me. I then asked for a new therapist and was told I had to "give mine a chance," knowing I would be getting absolutely nothing out of further appointments. On June 16th, I started complaining of stomach pains to the BT's who told me to go to the nurse. Nurse told me I was just constipated and to lay on my side or bounce on the yoga ball. I told them I felt like it was something more and that I knew I wasn't constipated, but they wouldn't listen. The morning of June 17th, I was still having these stomach pains, so I went back to the nurse who had me see the Nurse Practitioner. I then saw the NP and questioned if it was my appendix, and she had me jump up & down, and told me that since I could jump up and down, that it wasn't my appendix. She then listened to my bowels, and told me that it was likely that I was just constipated, and sent me to group therapy. The day went on, and I was still in pain and NO ONE was listening to me when I kept telling them I thought it was my appendix. When the evening nurse arrived, I told her about my pain, she looked at me and AGAIN told me I was just constipated and gave me a colace (which, surprise, didn't do anything). The next morning (June 18th), I woke up STILL in pain, so I went back to the nurse. On my way there, I ran into the owner who told me they just had a morning meeting and "if I was still feeling bad later on in the day, someone would take me to ConvenientMD if they had the time." When I tried to enter the nurses office, she told me that she couldn't see me then because she was supposed to have a meeting and that I would have to come back later, but I told her that no one had been listening to me (including her) and I needed to be seen now. She was aggravated with me, but took me in to see a different NP. Before I saw the NP, the nurse took my vitals, and I had a fever. To be clear, she took it twice on my forehead and once on my wrist, and only wrote down the temperature she got from my wrist. Both times she took my temperature on my forehead, I had a fever; I told her I don't ever get fevers and that something is definitely wrong with me... she told me it was "just the hot weather." I then questioned this NP if it was my appendix, and she also told me I was just constipated... and gave me MiraLax and told me to go lay down in my room. That was the last I saw of anyone until one of them came into my room at around 5pm asking what I wanted from Subway (because that is what they were getting for dinner that night). I told them I didn't want anything because I wasn't hungry but she ended up ordering me a cheese pizza after asking if I would want that & I said yes (I hadn't eaten all day because of the pain I was in). I ended up getting up and leaving my room, but I was hunched over in pain & a BT FINALLY listened to me when I told her that something was really wrong with me. They took my vitals (again) and I had a fever (still) and my resting heart rate was 146bpm (normally in the 70's). They told me to wait and they would call the on call NP to see what to do... who then told them to call 911.I took a ride in an ambulance to the hospital to find out that I did, in fact, have a perforated appendix (imagine that... showing up to the hospital after having taken MiraLax AND having a perforated appendix). This left me with a week-long stay in the hospital. They will not listen to you (with medical and mental health concerns). Please, go somewhere else.
Response from the owner1 month ago
Hi there, we are sorry that you did not have a positive experience. We would like to learn more about any issues you may have come across. Please contact our facility director at (866) 335-9783 to discuss your issue further.
PLEASE SEEK HELP ELSEWHERE!!!I recently stayed at the Canterbury location and had an awful experience. The facility is dangerously understaffed, which is unacceptable for a mental health facility. There were not enough staff to provide adequate care, making it unsafe for residents. If someone had a medical emergency or became violent, there would be no way to handle it safely. Staff seemed unable to make adequate healthcare decisions, and I know a resident needed hospitalization due to these failings. The program was inconsistent, with activities frequently canceled without notice. One staff member, Danielle, was particularly rude and aggressive.The facility itself was dirty and unclean, with mildew in the rooms and black growth in the showers. My room smelled of mildew, and my roommate's concerns were dismissed. The humidity levels were extremely high, making the environment unhealthy. For a facility that costs a lot to attend, the conditions were appalling.The policies were inconsistent and poorly communicated. The paperwork process was rushed, and I wasn t informed about a $1,000 copay due upon arrival, despite recently losing my job. Communication was poor, causing unnecessary anxiety. Staff violated my patient bill of rights by failing to provide me with the name of the executive director when I asked to address some of the above issues on my 2nd day. I received inadequate medication management and had to leave due to safety concerns. This place is poorly managed and unsafe. Due to all of the above, I left after 4 days, and my PTSD was worse than when I went in. And they tried to withhold all my meds from me. I have made internal reports with NFA, reported them for fraud for withholding my medication when I was discharged, and called the health department.
Response from the owner1 week ago
We are sorry to hear this and thank you for letting us know. We will check with the facility leadership on this. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Clients undergoing treatment at an outpatient rehab reside in their own homes and engage in counseling and recovery education sessions in the evening, at night, or on the weekend. This ensures clients' access to care while working, caregiving, or attending school. Outpatient treatment is often the next level of care for clients stepping down from inpatient care, though some clients enroll immediately after completing detox. Many programs offer medication assisted treatment (MAT) for those in alcohol or opioid recovery.
Inpatient Clients in addiction recovery often enroll in inpatient rehabs to receive intensive, hands-on, highly supervised treatment. These programs are generally designed for clients exiting detox and those who are at an increased risk of relapse. Clients reside at the treatment center and engage in multiple psychotherapeutic sessions each week. Inpatient addiction counseling often includes individual, group, and family therapy. Education and life skills training are also often prioritized to promote sustained sobriety. Some inpatient rehabs include holistic therapies, such as massage and animal therapy.
Intensive Outpatient Intensive outpatient programs (IOP) offer high-level transitional support for clients exiting inpatient rehab. They can also be effective for clients at significant relapse risk Intensive outpatient treatment typically involves between nine and 20 hours of care per week, with the frequency and intensity of treatment decreasing as clients progress in their recovery. Most IOP clients participate in a combination of psychotherapy, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).
Aftercare Support Rehab aftercare programs provide continuing care for clients in an advanced phase of recovery, including those who have completed detox and intensive inpatient treatment. These clients typically have already engaged in many hours of addiction counseling and recovery education. Drug rehab aftercare supports clients in maintaining their sobriety at home, in the workplace, and in the community. Case managers and care teams advise clients on the resources they may need to promote their sustained sobriety.
12-Step Green Mountain Treatment Center is a 12-Step Centered program, which means that their clinical treatment is based fully on 12-step principles and traditions. While it is absolutely true that treatment is not a 12-step group or program, it should be vastly different, it is also true that the 12 steps should not be a suggestion on an aftercare plan. The reality is that without a daily design for living in full practice the disease of addiction, which centers in the mind and feeds on gratification, will go untreated and more often than not relapse will occur.
Intervention Services Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
Partial Hospitalization Program If you need short-term intensive rehabilitation care that allows you to return home at the end of the day, a partial hospitalization program (PHP) is the ideal solution. PHP provides structured programming that typically includes therapeutic services, relapse prevention, and medication management. Typically, treatment can run between 3-5 days a week for an average of 90 days. The cost for a partial hospitalization program can vary, but is often covered by providers.
24-Hour Clinical Care When you receive 24-hour clinical care in New Hampshire, you benefit from several advantages. You receive 24/7 medical care and support. You also detox in a setting that keeps you away from access to addictive substances. Additionally, doctors prescribed medications that reduce or eliminate withdrawal symptoms. Medical staff also provide other treatment to improve your physical and mental health.
Medically Assisted Detox Their physician managed, medical detoxification uses the utmost care to help our clients safely traverse the withdrawal process while minimizing discomfort. Their team of medical experts include: Physicians, Nurse Practitioners, Registered Nurses, and Licensed Nursing Assistants.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Treatment provided at drug rehab in New Hampshire prepares individuals to handle life stressors without using substances. Participants get the tools and support they need to maintain lifelong recovery.
At New Freedom Academy, they understand the relationship between addiction and other issues, and their clinical team is prepared to deal with them in an effective way. This process begins with clearing the body of substances, and on to various assessments and evaluations to determine what’s going on, followed by applying a comprehensive treatment plan.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
If you participate in couples therapy in New Hampshire, you can expect to attend an average of 12 sessions. These may include individual and joint sessions with the counselor. Therapy will likely focus on learning skills to resolve conflict and successfully manage relationship challenges.
EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.
The focus of family therapy in New Hampshire is to strengthen the family unit by fostering mutual support among the members. Each member learns effective communication strategies that help to create a nurturing environment. This strength and family bonds and supports your loved one's path to recovery.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
GMTC has a full kitchen staff, lead by their professional chef, which serves all meals three times per day. Their menus have been designed by a licensed dietitian and meet all standards of nutrition and taste. They realize that stepping into recovery starts with taking care of their bodies, and they have taken special care to be sure their clients are eating right and well.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
If you've become physically dependent on nicotine, you can use nicotine replacement therapy in New Hampshire to quit smoking. Signs that you're dependent include smoking more than one pack per day, smoking to ease withdrawal symptoms, and smoking within five minutes of waking up.
Amenities
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Walking Trails
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Accreditation Number: 272433
LegitScript has reviewed NFA Canterbury – Inpatient Mental Health Treatment as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
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The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.
NAATP Member: Yes
Contact Information
(866) 335-9783 
367 Shaker Road
Canterbury, NH 03224
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount
