I’m certain that Cone Health paid for the rating featured on local billboards. The hospital employs an alarming number of travel nurses. Every practice or urgent care they have acquired over the past few treats has experienced a dramatic decline in quality of care while pa ...
About Cone Health Behavioral Health Hospital
Cone Health Behavioral Health Center is a rehab center in Greensboro, North Carolina. It’s more than a rehab for addiction recovery. It’s a behavioral health program too so it’s especially helpful for people who have addiction along with other mental health and behavioral health challenges. It’s also inpatient so you get an intensive level of care.
This inpatient program is a pretty large facility with 80 beds. They welcome a diverse set of clients within those 80 spots. They’ll help adults and even teens and kids so you or your family can get what you need at any age. They also know how different addiction and behavioral health are for people at different ages so you’ll get real custom care.
There are a couple of important things to notice about this inpatient program though. Firstly it’s a short term hospital that’s meant to stabilize your behavioral health. The average stay is four to six days so this isn’t the same as a 30 day or 90 day rehab program. It’s not a residential program where you settle in and make it your home for a while. You would probably start at this hospital and then transfer to a residential rehab or outpatient treatment.
The second thing to keep in mind is that there isn’t any walk in care at this hospital like a psychiatric urgent care. If you’re in a crisis or want to start your treatment journey, you can call their 24/7 crisis line or you can go to the Guilford County Behavioral Health Center. They’ll direct you and get you the immediate help you need.
But with those details in mind this could be a helpful place to stabilize from an addiction crisis. It’s a great first step on the road to recovery. There are AA meetings and NA meetings on site that you can attend while you get treatment. They even have some unique treatments like pet therapy and music therapy.
Latest Reviews
Please read before you go, just so you know what to expect. Some will be specific to our situation, but others are universal. This was the 2nd hospital our daughter was sent to. She was at Holly Hill a week before. It was not great, so when she went back to the ER to wait for a bed, Holly Hill was removed from the list.She is a 12 yo trans female (not part of her BH challenges) w severe anxiety, VIOLENT rage/anger events, ADHD, PTSD (quarantine). Cone doesn t have a children s section, only an adolescent hospital. All patients are give private rooms on halls by gender. She was put on a male hall because she was afab. She was closest to the nurses station for safety. She was the youngest. The 3-4 boys there during her stay were 17. All of the girls on the female hall were 14-17. There is a pretty huge gap between 12 & 17, developmentally and experiential. Some topics were sex related (using sex as a replacement for love or to counter trauma. Some had drug habits. Others were closer to my daughter s suicidal ideation, and other mental health challenges, but because they were older, their problems were treated as more severe bc their life challenges are more advanced. This left my daughter sitting at the grown up table unable to engage and becoming even more isolated.Some staff was great, others were just around. They had 3 hours a day of quiet time where they sat in their rooms. The boys on her hall were all sitting at their doors like they were in prison. They get 30 minutes for meals, so 1.5 hours. They can call home around 12. They can call or you can call between 5:30-6:45 the same time as *daily* visitation. This is held in a smallish room with all other kids and 1 family member per day. So, roughly 7 hours a day have absolutely nothing to do with treatment. They did karaoke almost every night for probably another hour or more.We spoke to Cone staff daily because we were there daily. They even suggested our daughter would be a better fit on the girls hall, but after meeting with nurses/social worker/staff/psychiatrist, did not feel it was harmful enough to make an exception to the boys hall/girls hall policy.When speaking to our daughter, at first she was scared and intimidated, then she just felt there was nothing helpful for her there. They increased her medication significantly and kept her an extra day to observe any side effects. While she was there, I began to notice that she never visually engaged. She was aware of our conversations and responsive, but her eyes and even face never turns toward us. She always seems to be out of focus, 100 yard stare. It s disturbing.She came home Thursday 10/31. She started a PHP on Friday 11/1 and that night, she had a rage episode and threw and broke things. She was out of control and uncontrollable. She broke some frames artwork on her wall and used a piece of glass to cut her arm over and over. She has never spoken of cutting and has never been a cutter. Her explanations was that she wanted to feel something. There is zero chance she picked this up anywhere except Cone during group from either the older kids directly or talk of self harm from staff. I m not naive, but cutters typically hide their cuts and don t give textbook explanations for them. They were superficial and she complained about the pain pretty regularly until they are now scratches.Anyway, we had to have her sent back to the hospital er via ambulance. The police and emergency response were at our house for 2 hours. This was the only way we could protect her, our other child and ourselves.So we are stuck on repeat ER, wait on a bed, pray for a better hospital. But now, this cycle has made our home a trigger. We feel she needs more long term care. 3-6 months, not forever. She wants this too. From the beginning, she has asked and has been desperate for help. She s been in therapy for 3 years, an IOP for 2 months and on medication for almost 2 years. Unfortunately, the longer term hospitals get the same horrible reviews and then some.Where do you go when your child needs and wants help??
Response from the owner1 week ago
Thank you for taking the time to leave a review. We would like the opportunity to address your comments. Please reach out to us at 336-832-7090 when you have a chance. Thank you, and we look forward to hearing from you.
My family member was admitted here. The staff is rude and they give sedatives so that they don t have to deal with their patients. They do not care. Terrible place. No individual therapy was given. Never never never will recommend anyone to go here. Staff is really really really terrible. They need to gut this place and hire new and implement new policies or shut it down.
Response from the owner1 month ago
Thank you for your review. If you're willing to discuss this in more detail with us, please contact us at 336-832-7090. Thank you. Gallery
Location
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Partial Hospitalization Program A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Transcranial Magnetic Stimulation (TMS) is a non-invasive way of stimulating the brain in order to help with symptoms of depression. TMS uses elecromagnetic coils to deliver magnetic pulses to the brain, which can improve a patient's mood and ease depression. It's often used when other depression treatments haven't worked.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Wifi -
Private Rooms -
Residential Setting
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 6504
Contact Information
(336) 832-9700 
700 Walter Reed Drive
Greensboro, NC 27403
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD
