Mental Health Systems

Their adherent DBT program has been wonderful for me. I ve been in other programs before and they don t compare. Their 24/7 phone coaching line is useful and the staff seem to enjoy their work. Nice green space around the building.

Our daughter started out finding DBT somewhat helpful, but after her DBT facilitator/therapist changed it actually worked against her mental health. From our daughter's feedback, the new therapist seemed very robotic and unconcerned with the group members feelings. They were more concerned with facilitating based on the "script" than showing their humanity so that the group members could relate to them and feel safe sharing their concerns, progress, etc. Our daughter felt called out on several occasions and having social anxiety that was really difficult for her. Granted our daughter does have some mental health issues, but that's why she is in DBT (as are most group members) so I personally feel the therapists should be more skilled in helping set expectations and helping group members learn how to work through their experiences and feelings in a healthy way. That's what DBT is for. Instead of helping our daughter learn skills to help her work through difficult emotions, the way the therapist handled the group created more frustration and anger and no guidance or safe space to work through that.

I did not have a good experience at this location. The therapist never sent over information for DBT program so I missed multiple groups. The therapist also would not send over zoom links until hours after the scheduled appointment or would get an apology email and she would miss the appointment all together. I don t think it s very acceptable to be acting like that as a therapist. If I were you I would avoid the stress and go elsewhere for therapy.