Detox
Right place and excellent staff, the organization and the way they make me waste my time is ridiculous!
About Martinsburg VA Medical Center
Martinsburg VA Medical Center provides substance abuse treatment and detoxification services in an outpatient and inpatient setting. Martinsburg VA Medical Center is located in Martinsburg.
Martinsburg VA Medical Center has been improving the health of the men and women who have so proudly served our nation. We consider it our privilege to serve your health care needs in any way we can, our mean goal is to be trusted and flexible partner for Veterans by having an exceptional quality in our programs.
They are committed to giving excellent quality clinical care to Veterans, both on an inpatient and outpatient basis. Each of these programs serves as national models for Veterans’ health care. Since 1944, the Martinsburg VA Medical Center has been improving the health of the men and women who have so proudly served our nation.
Facility Overview
45 Avg Length of Stay in Days
Latest Reviews
I have been going to Martinsburg VA since 2016 and had multiple positive experiences with gastro, rheumatology, infusion clinic, outpatient clinic, etc. However, I recently went to the er (11/28/2024) and was immediately given a room. Everything seemed great, but then from the very first they wouldn't listen to me at all about a condition called pyoderma gangrenosum (or pg) on my leg, that had turned into a cellulitis infection. It is extremely painful and needs to be treated with antimicrobial pads, high absorbency wound dressings, as well as pressure gauze to fight infection, keep it appropriately moist, and to minimize pain while healing. I had PG ulcers that had gotten infected, and they insisted I let it dry out and use no dressing at all like it was just a typical cellulitis infection, and the nurse insisted I was wrong and even told the doctor so! Well, it started drying out and cracking which made the pain worse, and the affected area immediately grew from ending at my ankle, now to the top of my foot as well, via a concept known as pathergy (the cracks even bled). After much complaining they finally put a tube dressing on it (which was the wrong size, and I even told them the right size - and rather than wrapping it instead they just jerked the small tube dressing on my swollen leg which hurt like hell - they didn't have a clue), without any non-stick dressing except for a small little patch on my calf, letting the dressing sock stick to my leg as if to say there you go quit complaining. They also didn't have a clue about how painful it was and continually argued with me about dealing with the pain (I know it's a rare condition, but c'mon - do a little research). On the fourth day I got angry and left, and when I took the sock off it started bleeding, so the wound nurse (who was outstanding btw) patched it up properly, identified the pg ulcers, explained to everyone what it was, and let them know that I really was suffering from unrelenting pain. She knew more about it than the doctors (who should have cared enough to listen to me and at least look up how to treat it). But that's not even why I left. They were giving me multiple antibiotic infusions for the infection, and I kept complaining that my midsection was swelling - so much so that I couldn't even reach my rear end well enough to clean up properly! And I kept having labored breathing after each infusion - maybe that should have given somebody a clue something was wrong don't ya think? Plus, I was getting a rash on my groin and legs and back (they gave me antifungal cream). I personally thought the swelling and labored breathing was fluid retention, but all I knew was that they were causing more suffering than I could handle and ignoring my complaints as if they were no big deal. After keeping my composure and being nice about it for three days I got upset, blew a gasket, pulled my IV out, and left. When I went home the rashes increased so I saw an urgent care doc. The labored breathing, rash, and abdominal swelling turned out to be an allergic reaction to the antibiotics they kept giving me. The urgent care doc recognized the problem before I even got all of the symptoms out of my mouth. I just can't understand why, with all my complaining, how nobody stopped to listen and try to help, especially looking back and remembering how they kept saying my blood pressure was so good and got lower each day (while constantly in pain at that!). It should have been a no brainer to anyone on the medical staff. It's a good thing I left when I did. Between my wife's care, my previously prescribed pain meds, and urgent care, I was better off than I was at the hospital - unbelievable, isn't it? I hate writing this because I had great experiences with VA for 7 years; but my hospital stay was absolutely horrible except for a few of the nurses who seemed to care and at least tried to help by letting the doctors know I was in pain. Most just argued with me like I was stupid or something (as did most of the doctors). It still angers me to even think about it.
Someone needs to re-evaluate the operators communication and service when you call in and elect to actually talk to an operator. Someone manager is dropping the ball big time .
There are many Veterans Affairs (VA) medical facilities across the country. I have only experienced four different locations, though I have heard many stories both good and bad. I'm thankful to call the Martinsburg VA Medical Center my own. I have encountered nothing less than respectful, kind, and caring service and support from every person with whom I have crossed paths. The facility is always exceptionally clean. I can only pray that my fellow Veterans have similar experiences wherever they may receive care.
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8.8 / 10
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support Clients who are leaving detox or intensive inpatient care often transition into a rehab aftercare program. Outpatient treatment is among the most common rehab aftercare services, but clients often continue to receive support long after being discharged from formal treatment. Clients' long-term care plans are highly individualized and designed to evolve with the clients' changing needs. Case managers and care teams typically work with the client to design their unique care strategy.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Sober Living Homes The primary rule in a sober living home in West Virginia is that residents stay sober. In addition to this rule, residents are encouraged to find work or attend school and must contribute to household chores and abide by a curfew. These rules encourage responsible behavior and help residents maintain a structured, sober lifestyle. The halfway house setting helps people in recovery avoid isolation, practice responsibility, and develop supportive relationships.
Intervention Services Planning a drug intervention in West Virginia is a challenging process. Often, complex family dynamics and long-term patterns of behavior are contributing to the addiction. Drug intervention programs offer intervention specialists who can help with this process. These professionals educate everyone involved about substance abuse, addiction, enabling, and recovery. They can facilitate the intervention, keeping the discussion on track and productive. They can also provide treatment options and guide the individual to the best program.
24-Hour Clinical Care When you enter 24-hour clinical care in West Virginia, you gain access to a comprehensive team of professionals who are on-call to help you in your recovery. Nurses and doctors can help you through detox by managing withdrawal using medication and other clinical treatment. For psychological withdrawal and other mental health concerns, counselors are available. This on-site care is designed to meet all physical, mental, and emotional needs.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug addiction causes psychological and physical damage through repeated and uncontrollable use of substances. Drug rehab in West Virginia focuses on providing a full continuum of care, from detox to aftercare, and treatment can take place in outpatient or inpatient settings, based on your needs.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational interviewing in West Virginia is often used when the client's desire to change is low, their confidence is low, or they are struggling with mixed feelings about change. This technique allows them to explore the change process and feel empowered to move forward.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Private Transportation -
Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Jaime Areizaga-Soto
Chairman of the Board of Veterans’ Appeals
Margaret “Meg” Kabat
VA Chief of Staff
Edward J. Murray
Principal Deputy Assistant Secretary for Management & Deputy CFO
Michael D. Parrish, PhD
Chief Acquisition Officer & Principal Executive Director
James Albino
Director, Center for Minority Veterans
John Becker, MHA, LFACHE, FEHFI
Chief Facilities Strategy Officer
John E. Bell III
Executive Director, Loan Guaranty Service
Angela Billups, Ph.D.
Executive Director
Stephanie Birdwell
Executive Director, Office of Tribal Government Relations
Mary Bradford
Deputy Director, Center for Women Veterans
Michael D. Brennan, Ph.D.
Executive Director
Marilyn Brower
Deputy Executive Director, Office of Asset Enterprise Management
Valerie Mattison Brown, MS, MPA, FACHE
Chief Strategy Officer for the Veterans Health Administration (VHA)
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Accreditation Number: 235892
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 2321
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
(800) 817-3807 
510 Butler Avenue
Martinsburg WV, 25405
Get Help Now - 304-578-5627
Who Answers?
Who Answers?
