Intensive Treatment Systems

4136 North 75th Avenue
Suite 116
Phoenix, AZ 85033

Intensive Treatment Systems - West Clinic Access Point

About Intensive Treatment Systems

Intensive Treatment Systems - West Clinic Access Point is located in Phoenix, Arizona. They provide treatment for mental health and substance use disorders. They accept Medicaid and self pay. Funding through the Substance Abuse Block Grant is available.

New patients are able to schedule an appointment or walk in the same day. The clinic is open for intake 365 days a year 24/7. They have a bilingual staff including Spanish and other languages. They allow for interpreter services if needed.

The clinic offers a 12 week intensive outpatient program for adults. Group sessions total nine hours per week. They also provide specialized addiction recovery services for veterans.

Other specialized services include a substance abuse program for pregnant women that includes a methadone maintenance program. This can prevent the symptoms of withdrawal. Withdrawal symptoms can lead to miscarriages or premature birth while pregnant. The center makes pregnant women a top priority for treatment and admissions. Immediate intake appointments are offered.

Latest Reviews

David Garcia
3 weeks ago on Google
5
Eloisa Gomez
4 weeks ago on Google
5
Jaymilyn is one of the best counselors here at itsShe always helped me out with any problem I have had here at its, especially with my privileges.Every time I see her she is always helping someone with any problem and she always remembers who you are.I couldn't ask for anyone better to help me.I'm so grateful to have her here at its West. Thank you jamilyn.
Response from the owner3 weeks ago
Thank you, Eloisa, for taking the time to share your experience with us. We are delighted to hear how Jaymilyn's exceptional support has made a positive impact on your journey at Intensive Treatment Systems. Her dedication to assisting with any issues and her ability to connect personally with our clients exemplify the personalized care we aim to provide. Having committed and caring staff like Jaymilyn is vital to our mission, and we are grateful to have her as part of our team. Please know that we are here to support you every step of the way. Thank you for your kind words and trust in our services.
Caity Agler
1 month ago on Google
5
I ve been going to ITS for three years and Ailie s been my councilor the majority of my time here . She has helped me tremendously in my sobriety and I honestly couldn t ask for a better councilor. She makes sure all of my need are ALWAYS met and she s always checking in on my well being . She s one of my best support systems and She truly cares about me and my sobriety and that is very important for anyone trying to get clean.She s honestly the best part of ITSW .
Response from the owner1 week ago
Thank you, Caity, for sharing your uplifting experience with us. We're thrilled to hear how Ailie's exceptional support has positively impacted your sobriety journey over the years. Her dedication to meeting your needs and checking in on your well-being exemplifies the personalized care we strive to provide at Intensive Treatment Systems. Having a strong support system is crucial for recovery, and we are honored to be a part of yours. Know that we are here to support you every step of the way, and we deeply appreciate your trust in our care. Thank you for acknowledging Ailie as such an integral part of your journey.

Location

Accepted Insurance

Intensive Treatment Systems works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

AHCCCS
Banner University Health Plans
Health Choice
Mercy Care

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

In Arizona, group therapy helps promote accountability and motivation for men and women who want to stay committed to addiction recovery. It fosters a sense of community where you can share your progress and learn new coping strategies from your peers.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Residents of Arizona who are experiencing relationship problems may benefit from couples therapy. This form of psychotherapy helps couples express their feelings, resolve conflicts, and increase intimacy and affection.

Family therapy involves sessions where members of the family discuss how addiction has affected them individually and collectively. Therapists can guide families in developing coping strategies that help support their loved one's recovery while also focusing on their own emotional health.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • basketball iconBasketball Court

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 205989

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

Contact Information

Phone icon (623) 247-1234
Building icon

4136 North 75th Avenue
Suite 116
Phoenix, AZ 85033

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews of Intensive Treatment Systems

4.11/5 (117 reviews)
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Reviews

5

The people are friendly, I mean they actually care about you. They were understanding to my situation with their open mindset! All inside a nice, private location.

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (116 reviews)
David Garcia
3 weeks ago
5

Eloisa Gomez
4 weeks ago
5

Jaymilyn is one of the best counselors here at itsShe always helped me out with any problem I have had here at its, especially with my privileges.Every time I see her she is always helping someone with any problem and she always remembers who you are.I couldn't ask for anyone better to help me.I'm so grateful to have her here at its West. Thank you jamilyn.

Response from the owner3 weeks ago
Thank you, Eloisa, for taking the time to share your experience with us. We are delighted to hear how Jaymilyn's exceptional support has made a positive impact on your journey at Intensive Treatment Systems. Her dedication to assisting with any issues and her ability to connect personally with our clients exemplify the personalized care we aim to provide. Having committed and caring staff like Jaymilyn is vital to our mission, and we are grateful to have her as part of our team. Please know that we are here to support you every step of the way. Thank you for your kind words and trust in our services.
Caity Agler
1 month ago
5

I ve been going to ITS for three years and Ailie s been my councilor the majority of my time here . She has helped me tremendously in my sobriety and I honestly couldn t ask for a better councilor. She makes sure all of my need are ALWAYS met and she s always checking in on my well being . She s one of my best support systems and She truly cares about me and my sobriety and that is very important for anyone trying to get clean.She s honestly the best part of ITSW .

Response from the owner1 month ago
Thank you, Caity, for sharing your uplifting experience with us. We're thrilled to hear how Ailie's exceptional support has positively impacted your sobriety journey over the years. Her dedication to meeting your needs and checking in on your well-being exemplifies the personalized care we strive to provide at Intensive Treatment Systems. Having a strong support system is crucial for recovery, and we are honored to be a part of yours. Know that we are here to support you every step of the way, and we deeply appreciate your trust in our care. Thank you for acknowledging Ailie as such an integral part of your journey.
katrina agler
1 month ago
5

I want to thank Ailie for all she has done for my granddaughter. She has been so kind, helpful and always so professional. She has a very good listening ear and always knows what to say. She has been such a great mentor for my granddaughter in her sobriety. Our entire family will always be so thankful with all she has done for my granddaughter.Thank you so much Ailie.

Response from the owner1 month ago
Thank you, Katrina, for sharing such a heartfelt review. We are truly grateful to hear how Ailie has positively impacted your granddaughter's journey to sobriety. Her kindness, professionalism, and ability to listen are qualities we deeply value at Intensive Treatment Systems. We are committed to supporting both individuals and their families throughout the recovery process, and it is an honor to be part of your granddaughter's journey. Please know that we are here for you and your family whenever you need support. Thank you for trusting us with your granddaughter's care.
courtney agler
1 month ago
5

ITS has been a complete game changer for my daughter s life. She started at ITS in November of 2020!! The first 2 counselors she had never met with her and did absolutely nothing for her. Two years ago we met the most caring and understanding counselor!! Ailie has been a life saver for my daughter she goes way more than above and beyond her responsibilities for my daughter. She has gotten her through some very dark times and I appreciate Ailie more than you ll ever know!! Ailie really does care about her clients and would do absolutely anything to help them get sober and stay sober. My daughter has been clean for almost 4 years and counting. Thanks to Ailie she might not be where she is today!! Thank you Ailie!!!

Response from the owner1 month ago
Thank you, Courtney, for sharing your heartfelt experience with us. We are thrilled to hear how Ailie has been a positive force in your daughter's recovery journey. We acknowledge the initial challenges with previous counselors and are truly grateful for Ailie's dedication and caring nature, which have made such a significant difference. At Intensive Treatment Systems, we are committed to providing personalized care and supporting long-term recovery for all our clients. Your daughter's success story is inspiring, and we are honored to be part of her journey. Please know that we are here for your family and appreciate your continued trust in our services. Thank you for sharing your story and for your kind words about Ailie.
Barbara Baker
1 month ago
5

Jamalyn our counselor is outstanding understanding and compassionate and has helped me greatly in my recovery

Response from the owner1 month ago
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Jamyilyn has been outstanding in supporting your recovery journey. Her understanding and compassion make a significant difference, and we are proud to have her as part of our team. Your progress is important to us, and we're committed to providing the support you need every step of the way. Keep up the great work, and remember that we're here for you whenever you need us.
Adrienne Faulkner
1 month ago
5

Ali is amazing very supportive and has taught me so much about my addiction in IOP the whole clinic is amazing and supportive I've never met so many people who truly care thanks guys and also Will is awesome I thank him for always showing how proud he is

Response from the owner1 month ago
Thank you so much for your kind words and positive review! We're thrilled to hear that Ali and Will have made such a meaningful impact on your journey in our Intensive Outpatient Program. Their dedication and passion for supporting our patients truly make a difference, and we're proud to have them as part of our team. It s wonderful to know that you feel cared for and supported by our clinic. Remember, your recovery journey is important to us, and we're here to provide ongoing support every step of the way. Keep up the great work, and don't hesitate to reach out if you need anything. We're always here for you!
Yohon Bentley
2 months ago
5

Great place of service to our community

C. Anderson
4 months ago
5

Today was the first day in over 4 years that the place was clean and people were treated with respect The nurses on staff TODAY and counselor/peer support are employees who care It hasn't been this way for years. Keep up the good work ITS

Response from the owner4 months ago
Thank you for your thoughtful review and for taking the time to share your experience with us. We are thrilled to hear that you found our facility clean and that our staff treated everyone with respect. Our team, including our dedicated nurses and counselor/peer support, truly cares about each individual s journey to recovery. We understand that maintaining a high standard of care and environment is crucial, and we are committed to continuing this positive trend. Your feedback is incredibly valuable as it encourages us to keep striving for excellence in all that we do. Thank you again for your kind words and support. We're here to help and look forward to being part of your ongoing journey.
Andrew Rodriguez
6 months ago
5

My experience with everyone from nurses, counselors, and providers here has been positive and I think they should all be acknowledged.I have been coming here since the beginning of 2022. I began my program here with the help of my counselor Ronald T. He has been a big part of my growth here. Ronald s help with communicating, checking in, and even helping me stay with my program whenever I needed to go out of state is something I can never repay and I ll forever be thankful.I would not be where I m at without Ron. As I near the end of my program, I cannot think of anyone more vital to my success here.Thank you to everyone here.

Response from the owner6 months ago
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team, especially with Ronald T. It's wonderful to know that our staff's support has played such a crucial role in your journey and success here. We appreciate your acknowledgment and are grateful to have been a part of your growth and progress. Congratulations on nearing the end of your program, and please know that we're always here to support you in any way we can. Thank you for choosing us
Ryan McFarland
6 months ago
4

I've been going to ITS over two weeks now on Suboxone and they still haven't finished an intake interview I tried to see the counselor every time I come here and they're always too busy the place is really understaffed and, as far as I'm concerned, unprofessional. They just want you hooked on the dope they give you.It is 7 months later and I have 11 months clean and sober now. I have been off of Suboxone for 5 months also! I have been through some training to get qualified for helping others get through substance abuse and other behavioral health related issues. I just want to say that I owe a big Thank You to the staff at ITS. I know they do the best they can do to help people, and I see the challenges facing them with limited budget and funding restrictions constantly changing. Life is definitely better on this side of it, and without you people I wouldn't know it. Thank you for going to work and being there when people need you.

Response from the owner5 months ago
Dear Ryan, Thank you for taking the time to share your experience with Intensive Treatment Systems, both the initial challenges and the positive turnaround. It's incredibly heartening to hear about your progress achieving 11 months of clean and sober living is a remarkable milestone. We commend your dedication to not only overcoming substance abuse but also your decision to use your experience to help others. Your efforts to qualify for training to support individuals dealing with substance abuse and behavioral health issues are inspiring. We're humbled by your acknowledgment of the challenges we face as a treatment provider, including budget and funding restrictions. Despite these obstacles, our commitment to supporting our patients never wavers. Hearing that you see life as "definitely better on this side of it" fills us with pride and reinforces the value of the work we do every day. Thank you again, not just for your feedback, but for reminding us of why we go to work every day. It's stories like yours that motivate us to continue being there for those in need. Wishing you continued strength and success on your recovery journey. If there's anything more we can do for you or if you want to discuss how you can contribute further to helping others through their recovery, please don't hesitate to reach out.
Arielle Short
9 months ago
5

I love ITS they really do care about me and helping me get and stay clean. And as far as being denied treatment for being positive for benzos that is because methadone and benzos are not supposed to be prescribed together @ previous comment in the reviews methadone and Bengals are both damaged and slow the heart rate which can be extremely dangerous which is most likely why that person was denied treatment.

Response from the owner8 months ago
Dear Arielle, Thank you for your kind words and for sharing your positive experience with Intensive Treatment Systems (ITS). We are incredibly grateful to hear that you feel cared for and supported in your journey towards sobriety. It is our deepest commitment to help every individual who comes through our doors. We appreciate you bringing up the important discussion around medication interactions. At ITS, patient safety is our utmost priority, and we adhere to strict medical guidelines to ensure the well-being of everyone we treat. The combination of methadone and benzodiazepines can indeed pose significant risks, and we approach such matters with the necessary caution and responsibility. Thank you again for your review and for trusting us with your care. Your courage and determination inspire us every day. We look forward to continuing to support you on your path to recovery.
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