Hope Behavioral Healthcare

4 East Cherokee Village Mall Cherokee Village, AR 72529
Outpatient

About Hope Behavioral Healthcare

Hope Behavioral Healthcare is a behavioral and mental health services center in Cherokee Village, Arizona. They take a person-centered approach to mental health, behavioral health, and drug rehab services. Programming is available for adolescents and adults within the county.

Hope Behavioral Healthcare uses a wide variety of treatment interventions to support individuals in overcoming life’s challenges. Services are provided in a residential treatment format.

The residential program is for individuals who need a high level of care and support. 24/7 supervision is provided, along with case management services. This program is suitable for individuals with mental health issues, behavioral health issues, substance use disorders, and dual diagnosis. Participants engage in individual therapy, group therapy, psychoeducational classes, and skills-building classes. Each person’s length of stay is dependent on their unique needs and goals for treatment.

Latest Reviews

Nathan Twomey
2 years ago on Google
1
Wasted our time for months. Therapist we were assigned was a joke and lied to us. He was working on it for over year........if you have a child that needs help go somewhere else.
Rachel Wallace
3 years ago on Google
1
My fiance has been trying to get an appointment with this place for MONTHS. "We'll call you back", "oh I'm sorry your insurance was just approved well call you back next week" there was never a call. After reading other reviews I can see this is normal. Highly unprofessional place that clearly doesn't care about people. This has just added to his stress among other things. Hope behavioral healthcare?? Lol. Hope??? Yeah right. They don't provide hope.
Shonda Gross
3 years ago on Google
5
This place has been awesome for both myself and my daughter. Our therapist is great and takes time to listen.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Accepted Insurance

Hope Behavioral Healthcare works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (870) 257-3336
Building icon

4 East Cherokee Village Mall
Cherokee Village, AR 72529

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Hope Behavioral Healthcare

3.1/5 (15 reviews)
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Reviews

4.5

My daughter is receiving great care from Hope and has made great improvements with her problems.

Reviewed on 8/8/2019
1

The enviroment is stressful, the wait time is ridiculous. They don't care about the people they claim to help.

Reviewed on 3/8/2019
5

Dr Z was so nice and educated. He took his time to really get to know me so he can help me properly.

Reviewed on 7/25/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

Nathan Twomey
2 years ago
1

Wasted our time for months. Therapist we were assigned was a joke and lied to us. He was working on it for over year........if you have a child that needs help go somewhere else.

Rachel Wallace
3 years ago
1

My fiance has been trying to get an appointment with this place for MONTHS. "We'll call you back", "oh I'm sorry your insurance was just approved well call you back next week" there was never a call. After reading other reviews I can see this is normal. Highly unprofessional place that clearly doesn't care about people. This has just added to his stress among other things. Hope behavioral healthcare?? Lol. Hope??? Yeah right. They don't provide hope.

Ginny Sutherland
3 years ago
5

Shonda Gross
3 years ago
5

This place has been awesome for both myself and my daughter. Our therapist is great and takes time to listen.

Patti Hawkins
3 years ago
5

Grim Scott
3 years ago
5

I thought all the staff worked hard at meeting my needs and as for both the Dr. And consolers. Above and beon

Zey
4 years ago
1

Terrible place. Lost paperwork, discharged a patient because the therapist did not get along with her. Scheduling was terrible would come in at the time they wrote down and say no appointment, show them the hand written card and just got a shrug.

Andrea
4 years ago
1

Joe Hollaway
4 years ago
5

Nancy Jackson
5 years ago
5

Jeremy Laster
5 years ago
1

These people are rude, unprofessional, & the wait time is ridiculous. They will cause more distress rather than relief. They don't care about the people they claim to help.

Kelly Jackson-McCord
5 years ago
1

I have called THREE times to try to get an appointment and each time they have told me someone will call me back and they never do. Guess you have to be on the edge of suicide or homicide before they take you seriously.

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