Health Care Resource Centers

125 North Elm street
3rd Floor
Westfield, MA 01085

About Health Care Resource Centers

Community Health Care offers outpatient treatment for individuals dealing with opiate addiction. Merrimack River Medical Services is located at Westfield, Massachusetts

Community Health Care is dedicated to improving the quality of life of their clients by providing efficient and effective treatment.They offer an environment that promotes dignity and respect. Their mission is to help each patient in a professional manner

Community Health Care offers individualized treatment that address the addiction as a bio-psychosocial disease. Their combined approach of medication and counseling has proven to be more effective during recovery.
Patients are motivated to participate in AA and NA groups during treatment
The program has a $210 intake fee

Latest Reviews

jennifer collins
1 month ago on Google
5
Response from the owner1 week ago
Thank you so much for the kind review! We would love to hear what made this a good experience for you.
shannon malinowski
1 year ago on Google
5
I have to say this clinic is the best clinic I've been on and I've been on a few for the last 15 years . everyone is treated with respect a Westfield HCRC, they go above and beyond for you . Kristin is the lead supervisor there and she always makes sure she returns my calls and every problem I've ever had she always takes care of it . I feel like I have ppl that have my back at Westfield HCRC and I'm so very thankful for them and my recovery !!! SO A BIG THANKS TO KRISTIN AND ALL THE STAFF AT WESTFIELD HCRC . I wouldn't be where I am today without all of your help!!!
Response from the owner3 weeks ago
Thank you so much for the kind review! We take pride in delivering supportive recovery services to individuals of all walks of life.
troy mass
1 year ago on Google
5
Best in western mass
Response from the owner3 weeks ago
Thank you so much for your kind words! We work hard to meet expectations like yours, and we re happy to hear we hit the mark for you.

Location

Accepted Insurance

Health Care Resource Centers works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 38327

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Contact Information

Phone icon (413) 568-6600
Building icon

125 North Elm street
3rd Floor
Westfield, MA 01085

Reviews of Health Care Resource Centers

4.5/5 (17 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.5 (17 reviews)
jennifer collins
1 month ago
5

Response from the owner1 month ago
Thank you so much for the kind review! We would love to hear what made this a good experience for you.
shannon malinowski
1 year ago
5

I have to say this clinic is the best clinic I've been on and I've been on a few for the last 15 years . everyone is treated with respect a Westfield HCRC, they go above and beyond for you . Kristin is the lead supervisor there and she always makes sure she returns my calls and every problem I've ever had she always takes care of it . I feel like I have ppl that have my back at Westfield HCRC and I'm so very thankful for them and my recovery !!! SO A BIG THANKS TO KRISTIN AND ALL THE STAFF AT WESTFIELD HCRC . I wouldn't be where I am today without all of your help!!!

Response from the owner1 year ago
Thank you so much for the kind review! We take pride in delivering supportive recovery services to individuals of all walks of life.
troy mass
1 year ago
5

Best in western mass

Response from the owner1 year ago
Thank you so much for your kind words! We work hard to meet expectations like yours, and we re happy to hear we hit the mark for you.
Nick Bernardi
1 year ago
5

Great staff they definitely do what they can to help their patients to a much higher extent than other clinics in Western mass today I had an experience that started off as a disaster but thanks to the team here they made everything work and better than things were in the first place

Joanne Klonoski
1 year ago
1

I would actually only give it a half of a star and that s me being generous! The staff doesn t care about the clients! It s all about the Benjamin $$$$$ They don t even have enough staff to service the clients they have!! And Kristen is the worst! True story! I lived it!

Response from the owner1 year ago
Thank you for taking time to share this with us, we will pass your feedback along to regional leadership for review.
Jeremy Lanoue
1 year ago
5

Hcrc is a great place to go for help with your addiction. they have a great staff and it is nice to have a director that cares a lot about the staff and the patients that go there. That is a hard thing to find in a place like that

Response from the owner1 year ago
This is wonderful to hear, thanks again for sharing this review with us!
Trevor Hawkins
1 year ago
5

all thise bad reviews are people that are to lazy to do anything for themselves this is a good place and there really good to there clients. they provide masks for client that are to stupid or lazy to remember them on their own then they through the masks in the parking lot ive been a patient here for 2+ years and no of thoes negative reviews are true

Response from the owner1 year ago
We thank you for these kind words, it helps us greatly!
Doug
1 year ago
5

I am a current patient and would happily recommend HCRC for anyone in the prerequisite situation looking to improve their quality of life. The counselors, nurses and management have always gone out of their way to ensure that everything is uniform and fair. I caution anyone reading the negative reviews on here to take them with a grain of salt as there are unfortunately a lot of people who are unrealistic and overly demanding.I do have a couple points for you to consider that you may not have though. The hours of operation can be a hindrance to some. Infrequently there can be some delays but they are rare (once or twice a month max) and usually manageable if you aren't in a rush, allow your self extra time. Because the state government is involved in regulation it is a strict and overall rigid regiment. This can become difficult if you regularly must travel on short notice. I cannot stress that enough, if frequent travel is necessary you may want to consider Suboxone or Subutex. Unlike Methadose/Methadone the aforementioned Sub* are a partial agonist and thus not as dangerous to the uninitiated masses.Do your due diligence and chose the right medication and it will greatly improve your quality of life and your chances of recovery. Whichever route you decide to take is going to be a learning experience and I wish you the best. I hope this helps!

Response from the owner1 year ago
Thank you so much for the kind review! We take pride in delivering supportive recovery services to individuals of all walks of life.
John Costigan
1 year ago
5

The director is awesome your treated with respect from everyone Thier from the director to the councilors to the receptionist to security this clinic is the place to be if ur serious about ur recovery and if ur still struggling , Thier wholeheartedly Thier to help, they have definitely made a great impression on me.they Care and it shows awesome clinic thank you

Response from the owner1 year ago
Thank you so much for your kind words! We work hard to meet expectations like yours, and we re happy to hear we hit the mark for you.
Erin Hobbs-Varley
1 year ago
5

I absolutely love and recommend coming here over any other clinic the lines if any are short its quick in and out and the staff is wonderful everyone has gone above and beyond for me and, because of the staff they have changed my life for the better the staff are supportive, caring, welcoming and not judgmental. They understand recovery and I would highly recommend and do highly recommend

Response from the owner1 year ago
This kind review means so much, thanks for taking the time to share!
Rebecca Pachot
1 year ago
5

HCRC has been a great help for a lot of people in the community. I recommend these services if you need help to get sober and recovery services come to HCRC!!

Response from the owner1 year ago
Thank you so much for the kind review! This is exactly what we love to hear.
Neva Rohan
1 year ago
5

Our family, while missing members, thanks the great folks who did/does what they can to help. And they do ALOT! Thanks. Love you all!

Response from the owner1 year ago
Thank you so much for the kind review! This is exactly what we love to hear.
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