Greater Houston Counseling Services

Spring, Texas

21021 Springbrook Plaza Dr
Suite 140
Spring, TX 77379

(281) 397-3092
3.6 (36 reviews)

About Greater Houston Counseling Services

Greater Houston Counseling Services is a private clinic located in Spring, Texas. Greater Houston Counseling Services specializes in mental health care.

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Shield icon Insurance

Our Policy: Greater Houston Counseling Services works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Phone icon Contact

Phone icon (281) 397-3092
Building icon

21021 Springbrook Plaza Dr
Suite 140
Spring, TX 77379

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Get Help Now - 346-552-8173
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Reviews

3.6 (36 reviews)
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Google Rating

3.6 (36 reviews)
Eddie Diaz
3 months ago
5

Scheduling was simple. I was immediately comfortable when we began our session. I can't ask for a better experience.

antwoine marshall
3 months ago
1

The environment at GHCS isn't conducive to a positive mental health treatment plan. There is no continuity with therapists and patients as you're handed off to multiple therapists due to them quitting or being fired so often. They don't give you the courtesy of knowing until you attend your next appointment. They don't seem to make your mental health a priority.

Response from the owner3 months ago
Thanks for sharing your thoughts about the experience you ve had. It s important to us to be able and learn and grow as an organization as we continue to serve the needs of the community. Please rest assured that top notch mental health care is our number one priority. I m sorry if you ve found yourself in a transition between therapists. As we are working through transition there are times when therapists leave, as with any organization, and we re-evaluate the fit with our organization to ensure we are delivering the best service we can. I d truly appreciate the opportunity to talk with you more about your experiences. Thanks again for your time!
Kaitlin Van Veen
10 months ago
1

Don't waste your time. I've been going to the Spring location for a year now. I've had THREE therapists quit during this year. My last therapist just quit last week and my daughter's therapist quit the week before. There's also a new receptionist there almost every time I'm there or there's no one at the front desk at all. There's also been times when I couldn't get a hold of anyone to change an appointment. This has been a waste of time and money since I've had to start over so many times I'm not seeing the progress like I should've by now.

Response from the owner10 months ago
Hi Kaitlin, Thank you for taking the time to share your thoughts and concerns about your experience at GHCS. We truly value your feedback and want to address the issue you raised regarding the turnover of staff at our office. We appreciate your understanding that staff changes can arise for a variety of reasons, both positive and challenging. It s an unavoidable part of any organization, and though we aim for a stable team, there are instances where circumstances necessitate adjustments. These changes do not necessarily imply that individuals have resigned; at times, it may be a result of ensuring the best fit for our clients by making decisions about the therapeutic team composition. It is also important to note that given the size of GHCS, with 4 locations, there are occasions when our support staff may need to assist at different sites to ensure comprehensive and efficient support for all of our clients, as well as much needed vacations for our staff. We understand that this may create a scenario where you encounter different faces during your visit. Please be assured that what may seem like turnover can often just be teamwork in disguise. That being said, we are genuinely sorry that you feel the experience has hindered you and your daughter s journey and we d love the opportunity to make this right. Please reach out to our Administrative Team Lead at 832-717-7166 and allow us to personally express our apologies and see if we can t pair you with the perfect clinician for your needs; whether that be with GHCS or another local provider. Thank you again for sharing your concerns. We are here to support you, and we hope to welcome you back to GHCS soon!
Jelicia Reed
1 year ago
5

Allison Anthon
1 year ago
2

We saw Sandra for my daughter's ADHD evaluation and we were not impressed.

Response from the owner1 year ago
Thank you, Allison for taking the time to share your experience. While I can t confirm or deny if you ve been seen at our agency, I want to encourage you to give us a call and share more. We want to take every opportunity to continue to improve our work and the way we serve the communities. Any feedback that you have is vital to our mission and welcomed. I look forward to speaking with you!
Adriana Perez
1 year ago
1

I was coming here for a while up until I had to update my insurance. I called several times, left voicemails with the front desk and the billing department, never got a call back. My insurance even tried to call them to explain that my insurance company did cover this service, and still no luck. I wouldn t recommend this place because they fail to contact people back.

Yameisha Lynch
1 year ago
1

It's a scam. Miscommunication, mix-ups, lack of accountability and incompetent. They're sure to put more stress on you than actually helping you. & they seem to not care AT ALL. DONT!

Response from the owner1 year ago
Hello, Thank you for taking your time to share your thoughts. Unfortunately, I am not sure what you re referring to but I encourage you to give our office a call to discuss any and all concerns you may have. Customer service is our top priority. Thank you again!
Gerardo Rossi
1 year ago
5

Luis Rubio
1 year ago
1

Toodiee
2 years ago
5

Awesome place! Super helpful!

T'Nya Elizabeth
2 years ago
5

Awesome place! Made me fell very welcomed and everyone was super helpful.

Londan Latin
2 years ago
5

Office staff goes above and beyond , they re the best !

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