Great Lakes Psychology Group

Shelby, Michigan

13001 23 Mile Road Suite 103
Shelby, MI 48315

About Great Lakes Psychology Group

Great Lakes Psychology Group, located in Shelby, Michigan is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Insurance

Our Policy: Great Lakes Psychology Group works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Cigna

Cofinity

Treatment

Mental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Contact

(800) 693-1916

13001 23 Mile Road Suite 103
Shelby, MI 48315

Call Now - Help is Available

Get Help Now - 313-566-4683

Reviews

3.4 (19 reviews)

Google Rating

Lynn

3 months ago

Response from the owner3 months ago

Thank you for taking the time to leave a five star review!

Kendall Maloy

5 months ago

Response from the owner4 months ago

Thank you for taking the time to leave a review. We re sorry to see that your experience did not meet your expectations. We would love the opportunity to learn more about what happened and see if there s anything we can do to make it right. Please reach out to us directly at support@glpg.net or call 800-693-1916 so we can assist you further. Your feedback is valuable to us, and we hope to have the chance to improve your experience.

Steve Mc Namara

6 months ago

When I called I asked if they accepted Medicare and priority health. So I set up appointment and they sent me the forms to fill out I did that then more forms came. Then I got message saying that she doesn t accept my insurance so I had her look for someone who did and they didn t have anyone who did. So she checked other offices they have and there so no one there either to accept my insurance. So if you have Medicare and secondary insurance don t bother calling.

Response from the owner5 months ago

Thank you for your feedback. We re sorry to see your review. We strive to provide clarity and assistance to all our patients regarding insurance matters. Insurance plans can be quite nuanced, and while we make every effort to accommodate as many plans as possible, there are occasions where limitations arise due to factors beyond our control. We understand your frustration and disappointment. Please know that we are consistently working to expand our network of accepted insurance providers to better serve those seeking therapy. If you have any further questions or concerns, please don t hesitate to reach out to our office directly at 800-693-1916 or email support@glpg.net. If you are still interested in services, we encourage you to contact us again as therapists availability is always in flux. Alternatively, browse our network of therapists filtered by insurance accepted and other important parameters on your own time at findmytherapist.com. We appreciate your feedback and the opportunity to assist you.

Kylee Lowran

8 months ago

The greeters eyes rolled back into his head and turned black as he welcomed me in

Jillian Billie

10 months ago

Response from the owner9 months ago

Thank you for your review!

Edwin Toscano

After 3 sessions I had billed the amount of $172 just for 1 session total will be $512. They are not offering check in advance to aware you I contacted customer service and they said We can check as a courtesy not as a Warranty at the end is the same because they didn't do anything $500 for 3 sessions come on.

Thank you for bringing your concerns to our attention. As a courtesy, we provide cost estimates prior to the first appointment. Rates are determined in accordance with the guidelines set by the insurance company. Until a deductible is met, the patient will be responsible for the cost of services. To make these costs more affordable, we provide a user-friendly billing portal where patients have the ability to set up payment plans, change the date of payment, and more. For assistance, please don t hesitate to reach out to our billing department directly at support@glpg.net or call us at 800-693-1916.

Mary Racette

2 years ago

My therapist is fantastic. The billing department is horrible. The Billing department, since this review, have greatly improvedI think they must have implemented a new billing system or had a change in staff that may be why they had some billing issues with clients.

Michaela s Rich

I was always traumatized by therapy, it s not easy for me to open up. Finally took the leap and got a therapist. I liked everything about it, I was improving on being more positive, I liked the check in process because it s quiet and calmed my nerves. Things were finally starting to look up. Until my therapist never called me back. Never called. Never texted. Never emailed. They said they d get back to me shortly, and then just forgot about me? Not really sure how you could forget a client, but this was the exact reason why I always hated opening up, because they just leave you. And that s basically what happened. So now I get to add this to the laundry list of things I need to work out in therapy. And it s upsetting because I really liked the therapist I had I thought we vibed well. But now it s uncomfortable because they literally forgot about me, which feeling forgettable does not make you feel any better. This is a great place but I guess just get a therapist that ll remember you lol

Response from the owner2 years ago

We're very sorry to hear about this poor experience. This in no way aligns with our company standards, and we appreciate this review as it allowed us to look into the matter further and address it accordingly. We understand not wanting to give therapy a second try, but with all the wonderful therapists we have under our umbrella we hope for the opportunity to make it right. Feel free to reach us at support@glpg.net and we'd be happy to help in any way we can. Sincerely, - GLPG Support

Josie Gale

3 years ago

So i emailed to inquire about becoming a new client. Was called back same day. I was pleasantly surprised. Speaking with the woman i explained that i had never done anything like this. I Would prefer in person because i didn t like zoom idea but again had never done this, so was unsure. I believe she took that as i didn t want to attempt anything .. told me to call my insurance company and they would tell me where to go. Total turn off ... maybe i wanted to pay cash? Maybe you were recommended? Did not make you feel like that person cared about anything other than payment. Unfortunately that is the only thing i have to go on now since that has and will be my only interaction with this company. This is probably why it s so hard for people to reach out for help or guidance. If you chose to call i hope you have a better experience than I did.

Response from the owner3 years ago

We're very sorry to hear this and would like to learn more. Please email us directly at support@glpg.net . Thank you, - GLPG Support

Chrissy Harless

5 years ago

Awesome psychology group! I am impressed with how well they communicate through email and messages and how many therapists are available at many locations. I have had a wonderful experience since I have started going here. I have recommended my closest friends and husband here as well.

Jacklyn Bailey

I didn t know how to navigate through a difficult situation and I saw Ron from Great Lakes at the Shelby location. He was great at helping give direction and next steps on how to move forward. I would highly recommend him and this facility for counseling!

Response from the owner5 years ago

On behalf of Great Lakes Psychology Group, we thank you for taking the time to share this thoughtful review! We re so glad to hear you re happy with your therapist. If there is anything else we can do, don t hesitate to contact us directly at support@glpg.net. Thank you, GLPG Support Team

Adam Awesomeface

On behalf of Great Lakes Psychology Group, we thank you for taking the time to share this positive rating! If we can do anything else, please do not hesitate to contact us at support@glpg.net. Thanks again, GLPG Support Team

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Great Lakes Psychology Group

About Great Lakes Psychology Group

Levels of Care

Inpatient

Insurance

Treatment

Mental Health

Substance Abuse

Contact

Reviews

Google Rating

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