GRAND Mental Health Bartlesville

700 South Penn Avenue
Bartlesville, OK 74003

Grand Lake Mental Health Center OK 74003

About GRAND Mental Health Bartlesville

Grand Lake Mental Health Center is a Bartlesville, Oklahoma, alcohol and drug rehab with intensive outpatient programs (IOPs) and outpatient care. They serve adults, youth, and children, offering evidence based treatment for alcohol, drug, opioid, co occurring, and gambling disorders. They offer peer support groups, medication assisted treatment (MAT), and specialized programs for children, adolescents, pregnant women, Veterans, and court ordered individuals.

The 12 week intensive outpatient program (IOP) provides structured care to people who prefer to attend treatment while residing at home. Participants receive group, individual, and family therapy, incorporating the Living in Balance, Matrix Model, and Community Reinforcement Approach curricula. They can also access peer support, virtual and crisis services, and case management.

With outpatient care, clients can reside at home while receiving treatment. Grand Lake Mental Health Center offers diverse outpatient programs with similar therapeutic interventions as their IOP to support individuals, parents, and youth. Their parenting program helps parents achieve sobriety and rebuild relationships. They also have an Adolescent Community Reinforcement Approach (A-CRA) program for youth and young adults aged 13-25.

Integrating MAT with evidence based behavioral therapy can benefit clients with severe opioid addictions. Addiction specialists administer medications to help clients manage cravings and withdrawal symptoms to achieve sustained recovery.

Grand Lake Mental Health Center works with Beacon, Humana, Medicaid, BlueCross BlueShield, HealthChoice/PSI, Medicare, and SoonerCare to cover treatment costs to some degree. Contact your provider to verify your insurance. Out of network benefits often vary.

Latest Reviews

Sloan Wilson
2 weeks ago on Google
1
I worked at GRAND for 3.5 years. I was employee of the month twice and employee of the year once. I recently received a Bachelors degree in Addiction Counseling. While at GRAND I was a PRSS and Wellness Coach to probably over 1000 clients. My former clients know me and will have nothing but great things to say about me. GRAND is getting a 1 star because they care about money and not about the client. I was talked to about our CCBHC list and billing hours WAY more than client care. As long as we got 90-95% on our CCBHC list they didn t care how a client was doing. A clients progress is rarely if ever documented in their chart. GRAND wants to keep clients forever so they can keep getting money. When was the last time GRAND discharged a client for successfully completing their treatment plan? In the 3.5 years I worked there it never happened. Never. While at GRAND the atmosphere was more about making money and making sure you are billing clients. If any staff member has shown up at your house on the last day of the month and tried to talk to you for 8 minutes it s because they are trying to get paid and get you off the CCBHC list. That is their main concern.I was also involved in a group called strengthening families. GRAND got paid to do this group. They waited last minute and was running out of time. They were afraid they would not receive payment so we would do 3-4 sessions per group. Each session was supposed to be its own week. I was the only one who actually had strengthening families training and certificate. I knew we were doing it wrong and even told my operational director I wanted to drop out. They knew I couldn t because I was the only one who had a certificate and they needed me to get their money. We rushed through a 14 week course in 4-6 weeks because GRAND waited last minute. Guess what? GRAND got their money for doing the group. Guess who suffered? The families because we went through a 14 week course in 6 weeks!!! All just to make money! GRAND does not care about its clients. They care about money.
Lycan Lord
3 months ago on Google
1
They can never get the meds in, if they do they are the incorrect ones and don't dare try to get a refill early they will have your head.
Cheyenne Pickett
3 months ago on Google
1
Only giving one star because it won t let me leave a review otherwise. This place is a total disgrace to all mental health communities they could care less about the people in need of help. They seem to hire anyone that wants a check and clearly can t do their jobs correctly

Location

Accepted Insurance

GRAND Mental Health Bartlesville works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs provide extra support for clients in early recovery and those at a high risk of relapse. They allow clients to focus on their sobriety safe from outside distractions, stressors, and addiction triggers. Clients reside at the treatment center for the length of their program, where they receive extensive addiction counseling, including individual, group, and family therapy. Many programs also offer robust life skills training and holistic therapies, such as meditation.
intensive-outpatient iconIntensive Outpatient
Clients participating in an intensive outpatient program (IOP) receive frequent, high-level care while living at home. Many enter intensive outpatient treatment immediately after leaving inpatient rehab, but some transition directly from detox into IOP. Treatment generally involves nine to 20 therapeutic hours per week and a combination of addiction counseling, recovery-focused life skills training, and evidence-based complementary care. Many outpatient rehabs also offer medication assisted treatment (MAT) for clients with alcohol and/or opioid addiction.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is ideal for those with moderate to severe addictions who don't require 24-hour care. PHP treatment can be an alternative to inpatient hospitalization or a step-down option after hospital or residential care. During a partial hospitalization program, you'll engage in daily therapeutic services for a minimum of 20 hours a week with the ability to return home. The cost of a partial hospitalization program can vary but is often covered by providers.
medically-assisted-detox iconMedically Assisted Detox
The safest way to remove addictive substances from your body after you've become physically dependent is through a medically assisted detox. Usually performed in an inpatient setting, a team of licensed medical professionals are tasked with monitoring your health and helping to minimize the risks and physical discomfort caused by withdrawal symptoms. Medically assisted detox is often the first step in the recovery process. After your body is safely free of substances, you'll likely transition to an inpatient treatment program to continue your recovery.
aftercare iconAftercare support

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing may be used on its own or in conjunction with other treatment approaches. It is designed as a mode of communication rather than an intervention. It involves asking questions, listening, and encouraging clients to come to their own conclusions and feel empowered to make changes in their lives.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Contact Information

Phone icon (844) 458-2100
Building icon

700 South Penn Avenue
Bartlesville, OK 74003

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner

Reviews of GRAND Mental Health Bartlesville

2.75/5 (26 reviews)
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Reviews

4

My family and I had a health crisis, and they helped us right away. They have competent staff and services. Thanks.

Reviewed on 3/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (25 reviews)
Sloan Wilson
2 weeks ago
1

I worked at GRAND for 3.5 years. I was employee of the month twice and employee of the year once. I recently received a Bachelors degree in Addiction Counseling. While at GRAND I was a PRSS and Wellness Coach to probably over 1000 clients. My former clients know me and will have nothing but great things to say about me. GRAND is getting a 1 star because they care about money and not about the client. I was talked to about our CCBHC list and billing hours WAY more than client care. As long as we got 90-95% on our CCBHC list they didn t care how a client was doing. A clients progress is rarely if ever documented in their chart. GRAND wants to keep clients forever so they can keep getting money. When was the last time GRAND discharged a client for successfully completing their treatment plan? In the 3.5 years I worked there it never happened. Never. While at GRAND the atmosphere was more about making money and making sure you are billing clients. If any staff member has shown up at your house on the last day of the month and tried to talk to you for 8 minutes it s because they are trying to get paid and get you off the CCBHC list. That is their main concern.I was also involved in a group called strengthening families. GRAND got paid to do this group. They waited last minute and was running out of time. They were afraid they would not receive payment so we would do 3-4 sessions per group. Each session was supposed to be its own week. I was the only one who actually had strengthening families training and certificate. I knew we were doing it wrong and even told my operational director I wanted to drop out. They knew I couldn t because I was the only one who had a certificate and they needed me to get their money. We rushed through a 14 week course in 4-6 weeks because GRAND waited last minute. Guess what? GRAND got their money for doing the group. Guess who suffered? The families because we went through a 14 week course in 6 weeks!!! All just to make money! GRAND does not care about its clients. They care about money.

Lycan Lord
3 months ago
1

They can never get the meds in, if they do they are the incorrect ones and don't dare try to get a refill early they will have your head.

Cheyenne Pickett
3 months ago
1

Only giving one star because it won t let me leave a review otherwise. This place is a total disgrace to all mental health communities they could care less about the people in need of help. They seem to hire anyone that wants a check and clearly can t do their jobs correctly

Ricky Flory
5 months ago
5

Alexandria Marie
5 months ago
1

I have been in a 2 week manic episode. Made an appt and they didn't call me back for 45 minutes so I went and said I'd reschedule. The woman slammed the glass door as I left the place. I go back voluntarily as a walk in today. And STILL they knew I was manic and no sleep for 4 days. And GAVE ME NO MEDS. NONE. Nothing to help me sleep tonight. So I'll be day 5 tomorrow and clinically insane. Thanks a lot "grand lake mental health". Bravo to you. Also they didn't even know where their therapist was located, she was on a video tablet talking to me. How DISCONNECTED can you be?

Response from the owner5 months ago
Alexandria, we are sorry that you had a negative experience with us. We hold our staff to a high standard. To confidentially and/or anonymously make a report about your experience or any staff member, you may call our client advocate at 844.458.2100 x2211.
Billy McGath
7 months ago
5

Treated well made comfortable got the help I needed without hassle

ShayRonn Madl
9 months ago
1

They change counselors so much it's very hard on children. They should not have to tell 25 people there business every month and get a new counselor every other week and they go months without seeing the children.

Response from the owner5 months ago
ShayRonn, we value your feedback, and regret to hear that you and your children have had a negative experience. We would like to hear more about your experience, to seek resolution. We invite you to call our client advocate at 844.458.2100 x2211, where you can report anonymously and confidentially.
Tamera Davidson
9 months ago
1

Not happy with these people.

Response from the owner5 months ago
Tamera, we are sorry to hear you had a negative experience. We would like to know more about your visit, if you would like to reach out to our client advocate at 844.458.2100 x2211.
Liz Dorris
11 months ago
1

I can never get the prescriptions I'm prescribed on time it takes 2 or wks for the prior authorization 2 get sent for INS.

Response from the owner5 months ago
Liz, we value your feedback, and are sorry to read that you have had a negative experience. To make a report about your experience, or interaction with any staff member, we invite you to call our client advocate at 844.458.2100 x2211.
Z Nicole
1 year ago
2

tried to call three times to make an appointment. they hung up on me everytime

Grasshopper Manley
1 year ago
4

A pretty good place with lots of different services offered they're a bit restricted on what they can prescribe federally-funded

frances sutherland
1 year ago
5

This place is an AMAZING resource for Bartlesville. The staff are very knowledgeable and highly trained, and they truly care about helping people. If you are someone who is experiencing addiction to substances or feel like you may have a mental health problem, please go see them. They want to help you get better. Appointments are easy to get, and the front desk staff is friendly. Highly recommended.

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