MedStar Franklin Square Medical Center

Baltimore, Maryland

9000 Franklin Square Drive
Baltimore MD, 21237

(443) 777-7000
3 (1535 reviews)

About MedStar Franklin Square Medical Center

Franklin Square Hospital Center in Baltimore, Maryland is the third largest hospital in Maryland, offering support for behavioral and mental health. The levels of care offered are outpatient and referrals, available for adult men and women of all ethnic backgrounds and walks of life.

Franklin Square Hospital Center’s skilled team of psychiatrists, psychologists, psychotherapists and nurses offer comprehensive assessment and testing for both substance abuse and concurrent mental health issues. Individual and group therapy is available for dual diagnosis mental health and substance abuse issues, as well as age based and community psychiatry programs. However, for more targeted and intensive treatment for addiction, Franklin Square Hospital Center can aid in referring individuals to other local branches and facilities that offer specialized drug rehab support.

The center accepts Maryland Medicaid or DC Medicaid, self pay options, as well as most major commercial insurance providers, including Aetna, Cigna, Humana and United Healthcare. Clients are advised to check with their insurance provider to clarify coverage regarding out of network benefits.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Clients who are leaving inpatient rehab often choose to transition into an intensive outpatient program (IOP) to receive high-level support as they reintegrate into their home, workplace, and community. Intensive outpatient rehab also benefits those at risk of relapse. Clients typically participate in nine to 20 hours of treatment weekly, with modalities ranging from psychotherapy to addiction and recovery education. Many programs also provide medication assisted treatment (MAT) and complementary care, such as nutrition counseling, and acupuncture.

heart-hands iconIntervention Services

If you think a loved one needs help with substance abuse, but they are not seeking treatment, it may be time for a drug intervention in Maryland. Intervention services can help you with this effort. During the intervention, loved ones share how their addiction-related behavior has affected them and encourage the individual to get treatment. The intervention specialist helps facilitate the conversation and explain how treatment can help.

24-hour icon24-Hour Clinical Care

For intensive-level rehab treatment, 24-hour clinical care in Maryland is an essential tool. Medical staff are available around the clock to supervise the process, which involves cleansing the body of toxins. Close supervision is necessary due to the potential risks of withdrawal symptoms. Medical experts on-site are available to prescribe medications and other forms of treatment to address these symptoms and ensure a safe detox process.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

young-adult iconYoung adult program

children iconChildren program

hearing iconHearing impaired program

lgbtq iconLGBTQ program

military-hat iconMilitary program

bed iconTotal Beds

348

House check icon Settings & Amenities

  • car iconPrivate transportation
  • home-setting iconResidential setting

Shield icon Insurance

Our Policy: MedStar Franklin Square Medical Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Phone icon Contact

Phone icon (443) 777-7000
Building icon

9000 Franklin Square Drive
Baltimore MD, 21237

Call Now - Help is Available
Get Help Now - 443-376-8502
Question iconSponsored
Fact checked and written by:
Lauren Thompson
Edited by:
Kerry Nenn, BSW

Reviews

3 (1535 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (1534)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

I spent hours and hours in the waiting room, I could have died, and they wouldn't have noticed. I find the lack of sense of urgency of these people unacceptable; it seems like an incompetent service; they do not know what they are doing, there is too much disorder.

Reviewed on 2/21/2019
Overall Experience
Date Submitted

Google Rating

Caroline B
1 month ago
5

Staff is awesome and attentive

Response from the owner3 months ago
Thank you for connecting with us about this experience with our staff, Caroline. We will be sure to pass your appreciation along. Thank you for choosing us for your health care! MedStar Health Community Manager
Charles Quade
1 month ago
5

Response from the owner1 month ago
It's always our pleasure to provide the highest quality care and best experience for our patients. We appreciate your taking the time to share your feedback and wish you the best! - MedStar Health Community Manager
contessa boothman
1 month ago
5

Response from the owner1 month ago
We value your feedback and are thrilled that we did a great job! Thank you for taking the time to leave us a review. We wish you the best of health! - MedStar Health Community Manager
Romaine Walker
1 month ago
5

Response from the owner8 months ago
Thank you for your positive rating. We always strive to provide an outstanding experience to everyone who walks through our doors. We wish you the very best of health! MedStar Health Community Manager
marianne sierk
1 month ago
2

Not thrilled. Secretary was eating when I arrived and checked in. After waiting 25 minutes I asked her if it would be long and she was still eating. (Doesn t feel sanitary) Advice I got from the doctor was to wear a night sock for my tendinitis and gave some cream for it. Neither worked and when I went for my follow up I waited 45 minutes. I had to leave for another appointment and hope I don t get charged!

Kathy Satterfield
1 month ago
3

Response from the owner1 month ago
We value your feedback and are sorry that you were not satisfied with your experience. We'd like to reach out to you as soon as we can for more information and to see if there's anything we can do to help. If you're willing, please fill out our secure online feedback form: http://bit.ly/MSHFeedback. We hope to speak with you soon. - MedStar Health Community Manager
Evans Frances
1 month ago
5

Professional friendly and loyal. Remainder of appointments.

Response from the owner1 month ago
Thank you so much for sharing this experience with us, Evans. It always means a lot when someone takes the time to let us know that we earned five stars. We are committed to providing the highest quality care and service to our patients. Thank you for choosing MedStar Health. We wish you the best! MedStar Health Community Manager
Kara Keller
1 month ago
5

Response from the owner1 month ago
We re delighted to hear that we provided a positive experience! It always means a lot when someone takes the time to let us know that we did a great job. Thank you for choosing MedStar Health! - MedStar Health Community Manager
Connie C.
1 month ago
1

This is the Worst hospital I have ever been to. I came in due to my knee being swollen and having a shortage of breath. I had two surgeries on this same knee completed by this hospital already. They sat me in a wheelchair with my leg down and didn't give me any ice to apply to my knee to help the swelling go down or run any tests to check for blood clots even after I informed the staff of my family history of having clots. I waited over 9 hours for them to bring me to the back still with no test being run even with me asking multiple times. I overheard staff mocking patients, even making comments about putting patients at the end of the list due to them asking about the status of being helped and playing games on their phones. The staff here are less than helpful, rude, and lack any empathy whatsoever. With the exception of Ami and 3 other female staff members, the others shouldn't even be in the health field.

Response from the owner1 month ago
Connie, we take your concerns very seriously, and will share them with our leadership team. We'd like to speak to you directly to review your concerns in greater detail. If you're willing, please fill out our secure online feedback form: http://bit.ly/MSHFeedback. We hope to speak with you soon. MedStar Health Community Manager
Trish Moeser
1 month ago
5

My experience with Medstar Franklin Square Medical Square was excellent. I was very nervous and the staff helped me to calm down. My condition and what I was to do were explained perfectly.

Response from the owner2 months ago
Thank you for sharing your positive experience, Trish. We're delighted to hear that our team was able to provide you with excellent care and help ease your nerves. Thank you for choosing MedStar Health! - MedStar Health Community Manager
Lisa Winn
1 month ago
5

Response from the owner1 month ago
Thank you so much for sharing your rating! We re thrilled to see that we are living up to our commitment to provide great care and service for our patients. MedStar Health Community Manager
Nequia Simmons
1 month ago
1

Came to ER early this morning. And been here all day. Been asking for pain medicine and no one has come to the room to provide pain medication while waiting for test results. First time coming to this hospital. Service has been terrible in the ER.

Response from the owner1 month ago
We are very sorry for your experience when you came to us for care, Nequia. We have shared your comments with our team but would also like to reach out to you for more information regarding your concerns. If you're willing, please fill out our secure online feedback form: http://bit.ly/MSHFeedback. We hope to speak with you soon. MedStar Health Community Manager
No reviews matching the selected filter!

Nearby Featured Providers

Baltimore City Juvenile Justice Center
Baltimore, MD (443) 263-8706

Baltimore City Juvenile Justice Center

Baltimore City Juvenile Justice Center is a secure detention facility operat... read more.
New Season Treatment Center – Hagerstown
Hagerstown, MD (301) 714-0837

New Season Treatment Center – Hagerstown

New Season - Hagerstown Treatment Center is a private rehab located in Hager... read more.
Chase Brexton Health Care – Columbia Center
Columbia, MD (410) 837-2050

Chase Brexton Health Care – Columbia Center

Chase Brexton Health Care is located in Columbia, Maryland. Chase Brexton He... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for MedStar Franklin Square Medical Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?