FirstHealth Moore Regional Hospital

155 Memorial Drive
Pinehurst, NC 28374

FirstHealth Moore Regional Hospital NC 28374

About FirstHealth Moore Regional Hospital

FirstHealth Moore Regional Hospital, located in Pinehurst, North Carolina is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization.

Specialty rehab programs at FirstHealth Moore Regional Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at FirstHealth Moore Regional Hospital will find the private rooms that give personal space for reflection and undisturbed rest during treatment. For recreation, patients can use the yoga studio to work on active mindfulness and improve flexibility, use the meditation room to promote mindfulness during recovery, or connect with nature and improve fitness with nearby hiking trails.

FirstHealth Moore Regional Hospital has received accreditations from The Joint Commission.

Latest Reviews

Katline Caulder
2 weeks ago on Google
1
I ve been to the hospital in and out this past couple days the other night they were supposed to be giving medicine I found out that they never even sent it in nor the referral to this heart doctor. I called my primary doctor they have no records of me even being at the hospital nothing was ever sent thru. When I was sent to the hospital the doctor claimed I was just having a panic attack and didn t want to hear anything I said so he doped me up with some type of anxiety medication that made me so loopy. Tuesday I had to go back and I didn t leave until 12 at night. There for 6 hours. They didn t even remove the iv correctly. I m not sure what s happened to the hospital but omg I m in serious pain chest pain and they never even sent in medicine or even had me in the system. And to make things worse they put me in a dirty room both times I went.
Jimmy E
2 weeks ago on Google
1
This place has taken a total nose dive over the past years. Patient care is a joke and it takes at least 2 trips to get anything done. Place should be renamed "Worst Health".
Misty Lampley
2 weeks ago on Google
1
This place is horrible they have no training they have bad attitudes u wait for a whole 8 hours to be checked they lost my labs and nobody knows where they went. This place does not need to be opened at all the front desk ppl are very rude and just walk in your room when they feel like it to go talk about it at the desk these ppl are very sad and unprofessional

Location

Accepted Insurance

FirstHealth Moore Regional Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.
partial-hospitalization iconPartial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • spa2 iconYoga Studio
  • meditation iconMeditation Room
  • private-room iconPrivate Rooms
  • hiking iconHiking
  • hiking-poles iconWalking Trails

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (910) 715-1000
Building icon

155 Memorial Drive
Pinehurst, NC 28374

Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount

Reviews of FirstHealth Moore Regional Hospital

2.6/5 (391 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
129
4
21
3
13
2
18
1
212

Reviews

1

I tried to get detox, and they sent me home, I don't know why they offer services that they don't want to do, it's disgusting and the staff, oh god, the team is the worst! They were so rude and mean to me.

Reviewed on 9/4/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (390 reviews)
Katline Caulder
2 weeks ago
1

I ve been to the hospital in and out this past couple days the other night they were supposed to be giving medicine I found out that they never even sent it in nor the referral to this heart doctor. I called my primary doctor they have no records of me even being at the hospital nothing was ever sent thru. When I was sent to the hospital the doctor claimed I was just having a panic attack and didn t want to hear anything I said so he doped me up with some type of anxiety medication that made me so loopy. Tuesday I had to go back and I didn t leave until 12 at night. There for 6 hours. They didn t even remove the iv correctly. I m not sure what s happened to the hospital but omg I m in serious pain chest pain and they never even sent in medicine or even had me in the system. And to make things worse they put me in a dirty room both times I went.

Jimmy E
2 weeks ago
1

This place has taken a total nose dive over the past years. Patient care is a joke and it takes at least 2 trips to get anything done. Place should be renamed "Worst Health".

Misty Lampley
2 weeks ago
1

This place is horrible they have no training they have bad attitudes u wait for a whole 8 hours to be checked they lost my labs and nobody knows where they went. This place does not need to be opened at all the front desk ppl are very rude and just walk in your room when they feel like it to go talk about it at the desk these ppl are very sad and unprofessional

Nacirema Powell
3 weeks ago
1

This is so unprofessional, this is a hospital I found this in my fianc� wallet giving by a lady named Chanel . You re are suppose to be working and taking care of patients not writing I love you notes was told she works in the cancer center section. I called up there and nobody answer. I will be calling hr very soon this is disgraceful

Shirley Haney
1 month ago
4

Sarah Goins
1 month ago
5

This is a good place to when you need help.

Response from the owner1 month ago
Thank you for sharing.
Diane Harris
2 months ago
1

The care was terrible my sister went in on a Monday by ambulance they put her in the red heart center on the second floor the care was not good she had blood all over the front of her gown where they tried to put an IV and the covers she did not have a phone in a room I finally asked the nurse what she gonna get to eat after two days and the nurse said oh I forgot that she can t talk I ll order her something they never changed her bed never changed her bloody gown she came home With the same gown on seven days later the only time you ever seen a nurse is when it was time for meds unless you went to the desk and ask them for something

Response from the owner2 months ago
On behalf of FirstHealth of the Carolinas, thank you for sharing. Please know that FirstHealth takes treatment of its patients and their privacy very seriously. While we are unable to respond to patient concerns online, we welcome patients or their representatives to address any concerns or requests for information about their care with us directly by calling the patient advocate at (910) 715-1983.
Taylor Epps
2 months ago
5

They are awsome! Always travel the extra mile.

Michelle Herberg
2 months ago
1

ABSOLUTELY NO COMMUNICATION WITH THE PATIENT OR FAMILY FROM THE PROVIDERS OR NURSES!!

Sherry Bean
2 months ago
5

Everybody we have encountered has been amazing; the shuttle driver, front desk attendants, cafeteria cashier, nurses, CNA s, PA, MD s, and Social Worker/Discharge planner. Everybody has been polite, friendly, and helpful. They listen to concerns, communicate effectively, are humble, and attentive. Those providing direct care made us feel like our loved one was their only patient. I witnessed superb teamwork with the staff, which does not go unnoticed by patients and families. Being a nurse myself and having experience in the hospital setting, my expectations are reasonable and I know what I m looking for. This hospital has greatly exceeded my expectations.The ONLY complaint is the limited parking.

Response from the owner1 month ago
Thank you for sharing.
Ty Borders
2 months ago
5

They treated me VERY well when I was there for 4 days with Covid

Response from the owner2 months ago
Thank you for sharing.
Christine
2 months ago
1

Filthy. Overcrowded. Short staffed. If you have any serious chest pain or shortness Of breath/tightness, this isn t the place to go. Conditions are poor.

Response from the owner2 months ago
On behalf of FirstHealth of the Carolinas, thank you for sharing. Please know that FirstHealth takes treatment of its patients and their privacy very seriously. While we are unable to respond to patient concerns online, we welcome patients or their representatives to address any concerns or requests for information about their care with us directly by calling the patient advocate at (910) 715-1983.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for FirstHealth Moore Regional Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Family First Support Center
Laurinburg, NC (910) 610-4222

Family First Support Center

Family First Support Center offers outpatient and intensive services for ind... read more.
Western Carolina Rescue Ministries
Asheville, NC (828) 254-1529

Western Carolina Rescue Ministries

Western Carolina Rescue Ministries' Recovery Program is a free 12-month resi... read more.
New Dimension Group
Rose Hill, NC (910) 289-2610

New Dimension Group

New Dimension Group offers outpatient services for individuals with a mental... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?