FirstHealth Moore Regional Hospital

155 Memorial Drive Pinehurst, NC 28374
InpatientOutpatient
FirstHealth Moore Regional Hospital NC 28374

About FirstHealth Moore Regional Hospital

FirstHealth Moore Regional Hospital, located in Pinehurst, North Carolina is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization.

Specialty rehab programs at FirstHealth Moore Regional Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at FirstHealth Moore Regional Hospital will find the private rooms that give personal space for reflection and undisturbed rest during treatment. For recreation, patients can use the yoga studio to work on active mindfulness and improve flexibility, use the meditation room to promote mindfulness during recovery, or connect with nature and improve fitness with nearby hiking trails.

FirstHealth Moore Regional Hospital has received accreditations from The Joint Commission.

Latest Reviews

Shaniah
1 week ago on Google
1
Came to the ER because I was in a lot of pain and I am currently 31 weeks pregnant. Even after explaining to the receptionist that I was in a lot of pain she advised me to walk myself upstairs rather than getting me a wheelchair to be transported. I had no clue where I was going and I m walking through the hallway in so much pain when a few nurse stop to help me. When I finally get into a room they ran a few tests and it turned out that I had the flu. After finding out that I had the flu the nurse wanted me out asap she claimed that I needed to hurry up and leave because she didn t want to put all the other pregnant moms at risk, however I feel like she was just worried about herself getting sick and if that s the case you shouldn t be working in the hospital!! They also kept offering me medicine despite the fact that I told them I hadn t ate anything which caused me to throw up. This was my first time at this hospital and after the care I received I am not looking forward to giving birth at this location.
Theresea Tew
1 week ago on Google
5
My mom was admitted in this hospital 3 times in the Reed Heart Center and every time mom was here she had wonderful care . They not only treated my mom wonderful they treated us wonderful also . Everyone at this hospital is great . But a big shout out to Ashley 1st shift nurse and 2 nd shift nurse Joe I wanna thank you two from the bottom of my heart for taking such great care of my mom and her family while mom was in the hospital.I will always recommend this hospital . Thank you Moore Regional for exceptional care that my mom got here at this hospital . Ella Dale Davis ( Theresea Tew)
Elsa Stevens
1 week ago on Google
5
Dr. Brenner is simply amazing. He completed a left total shoulder reversal on my momma. His bedside manner and attention to both patient and family is the best I ve experienced. The nursing staff here has been great as well. Thank you Moore Regional for taking care of your patients!!!!
Response from the owner5 days ago
Thank you for sharing.
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7.6 / 10

Location

Accepted Insurance

FirstHealth Moore Regional Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.
partial-hospitalization iconPartial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • spa2 iconYoga Studio
  • private-room iconPrivate Rooms
  • hiking iconHiking
  • hiking-poles iconWalking Trails

Staff & Accreditations

Staff

Mickey Foster

Chief Executive Officer

Jonathan S. Davis

Chief Operating Officer

Jenifir Bruno, M.D.

Chieft Medical Officer

Jeffrey A. Casey

Chief Financial Officer

Dan Barnes, D.O.

Physician Group President

Chris Beasley

Chief Information Officer

Susan Beaty, MSN, R.N.

Eastern Region President

Rebecca Carter, MSN, R.N.

Western Region President

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (910) 715-1000
Building icon

155 Memorial Drive
Pinehurst, NC 28374

Reviews of FirstHealth Moore Regional Hospital

2.6/5 (403 reviews)
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Reviews

1

I tried to get detox, and they sent me home, I don't know why they offer services that they don't want to do, it's disgusting and the staff, oh god, the team is the worst! They were so rude and mean to me.

Reviewed on 9/4/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (402 reviews)
Shaniah
1 week ago
1

Came to the ER because I was in a lot of pain and I am currently 31 weeks pregnant. Even after explaining to the receptionist that I was in a lot of pain she advised me to walk myself upstairs rather than getting me a wheelchair to be transported. I had no clue where I was going and I m walking through the hallway in so much pain when a few nurse stop to help me. When I finally get into a room they ran a few tests and it turned out that I had the flu. After finding out that I had the flu the nurse wanted me out asap she claimed that I needed to hurry up and leave because she didn t want to put all the other pregnant moms at risk, however I feel like she was just worried about herself getting sick and if that s the case you shouldn t be working in the hospital!! They also kept offering me medicine despite the fact that I told them I hadn t ate anything which caused me to throw up. This was my first time at this hospital and after the care I received I am not looking forward to giving birth at this location.

Theresea Tew
1 week ago
5

My mom was admitted in this hospital 3 times in the Reed Heart Center and every time mom was here she had wonderful care . They not only treated my mom wonderful they treated us wonderful also . Everyone at this hospital is great . But a big shout out to Ashley 1st shift nurse and 2 nd shift nurse Joe I wanna thank you two from the bottom of my heart for taking such great care of my mom and her family while mom was in the hospital.I will always recommend this hospital . Thank you Moore Regional for exceptional care that my mom got here at this hospital . Ella Dale Davis ( Theresea Tew)

Elsa Stevens
1 week ago
5

Dr. Brenner is simply amazing. He completed a left total shoulder reversal on my momma. His bedside manner and attention to both patient and family is the best I ve experienced. The nursing staff here has been great as well. Thank you Moore Regional for taking care of your patients!!!!

Response from the owner1 week ago
Thank you for sharing.
Get some money Unknown
1 week ago
1

Worst hospital I ve ever had to stay in in my entire life. Nurses love the money but hate their job. If you re in pain they do not care. Please if you have a serious health problem going on with you go to the next hospital.

Angela Hall
2 weeks ago
5

I was attended to very rapidly. My attending physician was very good, my nurses were very attentive. I was admitted for further testing. This is a fine hospital.

Response from the owner1 week ago
Thank you for sharing.
Tammy Hailey
3 weeks ago
5

The staff here is amazing! They care about their patients. Take very good care of patients in ICU. Help with aftercare programs and help to take stress out of it after a stroke. Thank you!

Response from the owner1 week ago
Thank you for sharing.
Brenda Womble
3 weeks ago
1

This review is based on my family s experience at Moore Regional/First Health.-The doctors did not follow through and gave very diverse and confusing diagnoses . They did not assist family in getting a transfer until it was too late to save the patient.They allowed a patient with diagnosed mental health ( due to liver disease) sign themselves out of the hospital. That patient had sepsis, liver disease, COVID and pneumonia. When the family told them she was too sick to come home and make that decision they released her anyway. They ask a psychiatrist to go in and clear her but he would not talk to the family. They had her picked up by police because she was sitting in lobby quietly because family refused to come due to her mental state and severe illness. Police took her around the hospital to Emergency. 7 hours later she was released on her own. A few days later she was found in the floor and has subsequently died. She died at Duke Raleigh after a 4th request over 3 months to get her moved. She died in a wonderful hospital -Duke-Raleigh with the most caring doctors and team anyone could ask for.Moore Regional had kind and caring nurses.Their doctors we dealt with, the case managers we dealt with and the risk manager we dealt with failed this patient on all levels. This is my family s experience with this hospital and our opinion.

Pendragon
3 weeks ago
1

Zero empathy, no concern for your welfare at all. It s like they re just there for a paycheck and you re just a number. It s scary.

Alisa Warren
1 month ago
5

I ve been to many hospitals over the years, and my experience at this ER, yesterday, is worth mentioning. Initial encounters set the tone for a visit. The first nurse I spoke to, the PA who treated my issue, the nurse who continued my care everyone was exceptionally kind and efficient. If my family needs care in the future, I would return to this hospital.

Response from the owner1 week ago
Thank you for sharing.
Terri Clark
1 month ago
1

What doctor sends a patient home with a blood pressure of 159 over 105 and tells that patient that it s normal for their blood pressure to be that high because they have Covid. I will never be seen at this hospital ever again. They didn t even check my blood pressure before discharging me. They just gave me a CT scan and sent me home. These people are the worst. I have never seen such terrible hospitality in my life.

Jim Kuykendall
1 month ago
5

Have had two shoulder replacements, two knee replacements and just last week had colon cancer resection surgery!! GREAT care each time! I can t praise the Drs. And staff enough from top to bottom! Fantastic!! My only complaint is the after hours operator Never responded to my phone call even after waiting for 45 minutes then wife waiting while it rang for over 1 hour!! Totally unacceptable!!

Response from the owner1 week ago
Thank you for sharing.
Rosie Young
1 month ago
1

I took my daughter to the emergency room at First Health Moore Regional Hospital in Pinehurst on November 5, 2024 because she was complaining of stomach pains, nausea, and blood in her stool. Dr. Robert Bahner, Jr. gave her an x-ray, a urine test, put an IV in her arm, checked her blood, and Dr. Bahner even put his finger in her behind to try to see what was going on. He claimed since he didn't see blood on his finger that she didn't have blood in her stool (????). After being there for 5 hours, they said they didn't see anything wrong and he ruled it out as just being constipation and told me to keep giving her Tylenol for pain. We left there, and my daughter continued to complain about being in pain in her abdomen and pain down both her thighs, crying. I kept giving her pain medicine but nothing was working. The next morning I decided to get a second opinion from a nearby pediatrician. As I was telling the nurse what was going on, she said it sounded like a urinary tract infection (UTI) but she wanted to do a urine test before diagnosing her. The doctor at the Pediatrician's office did a urine test, and it was definitely a urinary tract infection! I want to say this: Dr. Bahner is an incompetent doctor. After all the tests that were done and the symptoms were described, how could he not know that my child had a UTI! His license should be removed if he can't even figure that out. Please go somewhere else if you need help and to Dr. Bahner, please keep your fingers out of kids behinds because my daughter said that made her feel so uncomfortable when you did that and it was so unnecessary! Her pediatrician didn't even have to do all that to find out the issue!

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