FirstHealth Moore Regional Hospital

Pinehurst, North Carolina

155 Memorial Drive
Pinehurst, NC 28374

(910) 715-1000

About FirstHealth Moore Regional Hospital

FirstHealth Moore Regional Hospital, located in Pinehurst, North Carolina is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization.

Specialty rehab programs at FirstHealth Moore Regional Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at FirstHealth Moore Regional Hospital will find the private rooms that give personal space for reflection and undisturbed rest during treatment. For recreation, patients can use the yoga studio to work on active mindfulness and improve flexibility, use the meditation room to promote mindfulness during recovery, or connect with nature and improve fitness with nearby hiking trails.

FirstHealth Moore Regional Hospital has received accreditations from The Joint Commission.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient Rehab

Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.

partial-hospitalization iconPartial Hospitalization Program

Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

military-hat iconMilitary program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

lgbtq iconLGBTQ program

bed iconTotal Beds

402

House check icon Settings & Amenities

  • spa2 iconYoga studio
  • meditation iconMeditation room
  • private-room iconPrivate rooms
  • hiking iconHiking
  • Walking Trails

Shield icon Insurance

Our Policy: FirstHealth Moore Regional Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (910) 715-1000
Building icon

155 Memorial Drive
Pinehurst, NC 28374

Call Now - Help is Available
Get Help Now - 984-266-0532
Question iconSponsored
Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount

Reviews

2.6 (385 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (384)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

I tried to get detox, and they sent me home, I don't know why they offer services that they don't want to do, it's disgusting and the staff, oh god, the team is the worst! They were so rude and mean to me.

Reviewed on 9/4/2018
Overall Experience
Date Submitted

Google Rating

2.6 (384 reviews)
Michelle Herberg
1 month ago
1

ABSOLUTELY NO COMMUNICATION WITH THE PATIENT OR FAMILY FROM THE PROVIDERS OR NURSES!!

Sherry Bean
1 month ago
5

Everybody we have encountered has been amazing; the shuttle driver, front desk attendants, cafeteria cashier, nurses, CNA s, PA, MD s, and Social Worker/Discharge planner. Everybody has been polite, friendly, and helpful. They listen to concerns, communicate effectively, are humble, and attentive. Those providing direct care made us feel like our loved one was their only patient. I witnessed superb teamwork with the staff, which does not go unnoticed by patients and families. Being a nurse myself and having experience in the hospital setting, my expectations are reasonable and I know what I m looking for. This hospital has greatly exceeded my expectations.The ONLY complaint is the limited parking.

Diane Harris
2 months ago
1

The care was terrible my sister went in on a Monday by ambulance they put her in the red heart center on the second floor the care was not good she had blood all over the front of her gown where they tried to put an IV and the covers she did not have a phone in a room I finally asked the nurse what she gonna get to eat after two days and the nurse said oh I forgot that she can t talk I ll order her something they never changed her bed never changed her bloody gown she came home With the same gown on seven days later the only time you ever seen a nurse is when it was time for meds unless you went to the desk and ask them for something

Response from the owner2 months ago
On behalf of FirstHealth of the Carolinas, thank you for sharing. Please know that FirstHealth takes treatment of its patients and their privacy very seriously. While we are unable to respond to patient concerns online, we welcome patients or their representatives to address any concerns or requests for information about their care with us directly by calling the patient advocate at (910) 715-1983.
Taylor Epps
2 months ago
5

They are awsome! Always travel the extra mile.

Ty Borders
2 months ago
5

They treated me VERY well when I was there for 4 days with Covid

Response from the owner2 months ago
Thank you for sharing.
Christine
2 months ago
1

Filthy. Overcrowded. Short staffed. If you have any serious chest pain or shortness Of breath/tightness, this isn t the place to go. Conditions are poor.

Response from the owner2 months ago
On behalf of FirstHealth of the Carolinas, thank you for sharing. Please know that FirstHealth takes treatment of its patients and their privacy very seriously. While we are unable to respond to patient concerns online, we welcome patients or their representatives to address any concerns or requests for information about their care with us directly by calling the patient advocate at (910) 715-1983.
Cadeedra Knuckles
2 months ago
1

I m giving this so called hospital 1/2 a star. They walk around like Covid still isn t a thing by having patients using dirty wheelchairs and cross contaminated blankets as anyone can just walk up and grab one out the pile at the front desk. The staff are rude talking about patients without an ounce of empathy and humility. I have been here since 1:44am and it is now 5:33am and guess what I am still in the waiting room which is filthy. I was checked on once since I ve been here. I came in complaining of chest pains and experiencing visible tachycardia in my EKG which is the only thing they have done since I ve been here. Plus I have a double ear infection. 6:40am will mark 24 hours being awake for me and I still have to work today. These people should be ashamed. If you don t have the beds turn people away to a hospital that does if they are non emergent. Last but not least a man is coughing up a storm in the waiting but not one person has given him a mask to wear in case of covid. Another lady who has been waiting as long as I have just left shaking and in tears without being seen because we cannot get an ETA on when will can expect to be seen.Update: I finally had to leave at 6 AM in order to Not be too tired to get myself safely back home. This hospital is dangerous and is playing with patients lives and safety.

Response from the owner2 months ago
On behalf of FirstHealth of the Carolinas, thank you for sharing. Please know that FirstHealth takes treatment of its patients and their privacy very seriously. While we are unable to respond to patient concerns online, we welcome patients or their representatives to address any concerns or requests for information about their care with us directly by calling the patient advocate at (910) 715-1983.
Barry hull
2 months ago
1

I know running ERs are tough. But Moore County Reg is failing. Can't seem to keep up with patient load. For an hour an a half ( at this point) I sit with my wife as she struggles to deal with a migraine that has her dry heaving in the waiting area. She is hunched over two chairs trying to find some relief. I know it not like theating but we went thru triage an hour ago. PA already set a course of meds. Waiting on a room. Hell, can we just get them in a wheel chair in the waiting area and relieve this woman's pain? She's asking me just to take her home if we can't be seen. No help here.

Response from the owner2 months ago
On behalf of FirstHealth of the Carolinas, thank you for sharing. Please know that FirstHealth takes treatment of its patients and their privacy very seriously. While we are unable to respond to patient concerns online, we welcome patients or their representatives to address any concerns or requests for information about their care with us directly by calling the patient advocate at (910) 715-1983.
Dolly Atkins
2 months ago
5

Bambi Wiggins
3 months ago
1

alicia flynn
3 months ago
1

The triage in this emergency room needs some overhaul. Also with a community this large and growing by the minute it might be a good idea to expand the emergency room. I understand working with people is stressful but for the triage nurses who gaslight individuals and talk about people in the waiting room. You are burnt out and need a new job. The individuals in that waiting room don't want to be there either. If I feel sick enough to come to come to the ER I am not enjoying waiting 2 hrs just to get my blood pressure taken and watch the 8 people who came in after me get testing, blood drawn, and get a room. The nurse at triage didn't even let me finish speaking when I came in, I couldn't even tell her all my symptoms and she rolled her eyes at me while I was speaking. Is she the one who gets to decide who gets what services first based on acute symptoms? If so how does she know she was rude and doesn't listen. When I asked for an update from concierge... because that's the chain of command now... I watched the triage nurse laugh, roll her eyes and say tell her she has to wait for a room because we dont run tests till you're in a room. Gas lighting at its finest because I watched a bunch of people before me get taken in and out and back and forth from the waiting room for EKG, XRAYS, BLOOD TESTS AND TO HAVE IVS PUT IN. So tell me first health what did I do? I have already called patient advocate services and there only seems to be 1 for this whole hospital and they're on vacation till Monday. I'll be going up to UNC now where they actually care about their patients

Carlene Jones
3 months ago
1

I rather have my family go to Florence or capefear valley than here. On the second floor for the brain you can hear the staff be inappropriate there. They are harassing others and patients. You guys need to do better. Management needs to do better. We all hear things from others and I can tell you now this place isn t like it used to be. Being bullies to others will not get you far. Sloppy workers.

Response from the owner3 months ago
On behalf of FirstHealth of the Carolinas, thank you for sharing. Please know that FirstHealth takes treatment of its patients and their privacy very seriously. While we are unable to respond to patient concerns online, we welcome patients or their representatives to address any concerns or requests for information about their care with us directly by calling the patient advocate at (910) 715-1983.
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