Family First Adolescent Services

700 Village Square Crossing, STE 101 Palm Beach Gardens, FL 33410
Outpatient
Family First Adolescent Services FL 33410

About Family First Adolescent Services

Family First Adolescent Services is an adolescent drug and alcohol rehab in Palm Beach Gardens, Florida. They specifically serve boys ages 13 to 18 who are struggling with substance abuse or other behavioral health conditions. They can help boys who have co-occurring mental health conditions, too, and they can also treat issues like gaming addiction.

This rehab program takes a holistic and individualized approach to addiction recovery. They emphasize building a connection of respect and understanding with the teenagers and getting them involved in their treatment planning.

Throughout your child’s program, they’ll have a well rounded variety of therapies and treatment strategies. They’ll have individual therapy and group therapy. They’ll have recreational and holistic therapies, too, like equine therapy as well as CrossFit, paddleboarding and group excursions.

You don’t have to worry about your child falling behind in school while they get the treatment they need. This rehab has an academic program on site, so they’ll be able to keep up with their education or even catch up or get ahead. This program focuses on identifying each child’s strengths and helping them work toward their future goals whether it’s college readiness or pursuing a trade.

I noticed that this treatment center has a big focus on your family, too, and not just your teen. There will be family therapy sessions throughout the program. They’ll work with you to help you understand your teenager’s challenges and behaviors and learn how to help them after they get home. Plus they have ongoing alumni support and aftercare treatment, so you always have someone to turn to for guidance.

Clients and parents have great things to say about this rehab center. They say that it strikes the right balance between compassion and accountability and that the staff here really understands teenagers and what they need for meaningful recovery. Parents also say that they were very happy with how well the staff here communicated with them during their sons’ programs.

Latest Reviews

Dawn Henderson
1 month ago on Google
1
This company is horrible. I received a call and told them they had the wrong number because she never addressed who she was and where she was calling from so when I called back to see who it was that called me no one is aware who called me so then the receptionist tells me oh don't worry I'll take down your information and send everybody a email to see who may have called you call back the next day. The receptionist is confused as if she didn't talk to me the day before that comes from being too busy and not taking notes and not following up like you claim you would so then I've been playing phone tag back-and-forth from a young lady. That's been emailing me and calling me. the extension does not work so I don't know why I was provided the wrong extension, the number that they're transferring me to everybody is claiming that she just got a new role and person previously is basically saying he is no longer with the company so I don't know why his voicemail is still attached to her extension that doesn't make sense I've sent back and emailed them multiple times letting them know that I called you back. Hey I'm calling. Hey I'm getting transferred and crickets. This company is not trying to help somebody. I guess when I raised an issue about the poor help from the reception is now the whole company is against helping me. It's absolutely terrible. Absolutely terrible.
Melissa Rush
2 months ago on Google
5
From our very first phone call with Family First we began to feel a little bit of hope in what felt like a hopeless situation. Everyone there was amazing from the first phone call to our son s very last day. They have such a gift in reaching these boys.Our son has nothing but positive things to say about his stay there. These kids work really hard all week and the weekends they get to do some fun things which is a nice for the boys. He really enjoyed the outings, loved cross fit, and basketball. He said he learned so much through his therapies, and just in daily conversations with the counselor s that stay with the boys. He was always met with compassion, kindness, understanding, and grace.They keep you up to date on how they are doing with weekly phone calls. And you do weekly zoom therapy with your child. The therapy is so helpful to prepare you for when they come home. They do offer I believe a therapeutic boarding school and a few other options, but if you decline they don t push it. When you finish therapy you have such a much better understanding of your son.Our son has been home for a few months now and has continued to do really well. There was truly a huge change in him while he was there. He uses the tools they gave him in therapy each and every day. He has almost completed his outpatient intensive therapy, on to more therapy after that. I think it s extremely important to continue care once they leave. They really do need a village afterwards. Family First helps you with all of that before they are released.I don t ever write google reviews. I just wanted to share our experience in hopes that if someone is on the fence about giving them a call that my review helps calm their fears. These people care so much and took such good care of our son. No parent ever wants to send their child away and it s so hard as a parent to realize that you can t fix everything . Family First literally saved our son , maybe they can save yours.
Dana Wyrick
2 months ago on Google
1
I really thought these guys were amazing, but my son came home worse than when we dropped him off there. I thought it must've been our fault, so when they offered to have him come back for free, I took him back, only to have them kick him out over the weekend, and put me in a position to have to fly from another country within 24 hours. They have no protocol for when anything happens, so they called me every time he misbehaved like it was a daycare center. It is a nightmare, and they have no respect for what parents are going through in this situation. Also, most of the people who work there seem heavily sedated, which I think is really weird
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
9.4 / 10

Location

Accepted Insurance

Family First Adolescent Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

aftercare iconAftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Therapists who apply cognitive behavioral therapy in Florida believe patient thoughts and behaviors are closely linked. They use this treatment method to help clients change their thought patterns so they can also change behaviors and break free from substance abuse.

Dialectical behavior therapy in Florida consists of individual therapy and group instruction. This structured program is a form of psychotherapy that incorporates the development of skills for managing emotions and relationships.

equine-therapy iconEquine Therapy

Group therapy provides a safe and supportive environment for people in Florida who are struggling with drug addiction. There you can openly discuss the challenges and progress you're making without fear of judgment from your peers who experience many of the same things you are.

Individual therapy often includes Cognitive Behavioral Therapy. This is a structured approach to identifying and changing negative thought patterns. During therapy you learn how what you think drives your actions so you can develop healthier coping strategies to manage addiction triggers and reduce drug use.

As a short term therapeutic method, motivational interviewing in Florida requires only a couple of sessions. During these sessions, you'll have the opportunity to talk about your circumstances and any discrepancies between your current situation and future goals. You'll then decide for yourself what changes you want to make.

Trauma therapy helps you work through the psychological impact that traumatic events have had on your life. Your therapist helps you identify the physical, emotional, and mental triggers and develop coping mechanisms. This helps rebuild a sense of safety and trust in yourself and others.

Your mind, body, and emotions interact in complex ways. Experiential therapy addresses all three of these aspects. Interactive and creative activities provide physical sensations and evoke emotional responses. These offer insight into how you interact with the world and any negative patterns you need to change.

Accreditations

LegitScript has reviewed Family First Adolescent Services as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Phone icon (888) 405-0064
Building icon

700 Village Square Crossing
STE 101
Palm Beach Gardens,FL 33410

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of Family First Adolescent Services

4.4/5 (124 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

4.4 (124 reviews)
Dawn Henderson
1 month ago
1

This company is horrible. I received a call and told them they had the wrong number because she never addressed who she was and where she was calling from so when I called back to see who it was that called me no one is aware who called me so then the receptionist tells me oh don't worry I'll take down your information and send everybody a email to see who may have called you call back the next day. The receptionist is confused as if she didn't talk to me the day before that comes from being too busy and not taking notes and not following up like you claim you would so then I've been playing phone tag back-and-forth from a young lady. That's been emailing me and calling me. the extension does not work so I don't know why I was provided the wrong extension, the number that they're transferring me to everybody is claiming that she just got a new role and person previously is basically saying he is no longer with the company so I don't know why his voicemail is still attached to her extension that doesn't make sense I've sent back and emailed them multiple times letting them know that I called you back. Hey I'm calling. Hey I'm getting transferred and crickets. This company is not trying to help somebody. I guess when I raised an issue about the poor help from the reception is now the whole company is against helping me. It's absolutely terrible. Absolutely terrible.

Melissa Rush
2 months ago
5

From our very first phone call with Family First we began to feel a little bit of hope in what felt like a hopeless situation. Everyone there was amazing from the first phone call to our son s very last day. They have such a gift in reaching these boys.Our son has nothing but positive things to say about his stay there. These kids work really hard all week and the weekends they get to do some fun things which is a nice for the boys. He really enjoyed the outings, loved cross fit, and basketball. He said he learned so much through his therapies, and just in daily conversations with the counselor s that stay with the boys. He was always met with compassion, kindness, understanding, and grace.They keep you up to date on how they are doing with weekly phone calls. And you do weekly zoom therapy with your child. The therapy is so helpful to prepare you for when they come home. They do offer I believe a therapeutic boarding school and a few other options, but if you decline they don t push it. When you finish therapy you have such a much better understanding of your son.Our son has been home for a few months now and has continued to do really well. There was truly a huge change in him while he was there. He uses the tools they gave him in therapy each and every day. He has almost completed his outpatient intensive therapy, on to more therapy after that. I think it s extremely important to continue care once they leave. They really do need a village afterwards. Family First helps you with all of that before they are released.I don t ever write google reviews. I just wanted to share our experience in hopes that if someone is on the fence about giving them a call that my review helps calm their fears. These people care so much and took such good care of our son. No parent ever wants to send their child away and it s so hard as a parent to realize that you can t fix everything . Family First literally saved our son , maybe they can save yours.

Lovena Kesner
2 months ago
5

Dana Wyrick
2 months ago
1

I really thought these guys were amazing, but my son came home worse than when we dropped him off there. I thought it must've been our fault, so when they offered to have him come back for free, I took him back, only to have them kick him out over the weekend, and put me in a position to have to fly from another country within 24 hours. They have no protocol for when anything happens, so they called me every time he misbehaved like it was a daycare center. It is a nightmare, and they have no respect for what parents are going through in this situation. Also, most of the people who work there seem heavily sedated, which I think is really weird

Ashly Stone
2 months ago
5

Such an amazing program, Kevin does an incredible job.

Collin Kreiner
2 months ago
5

Ross MacDonald
3 months ago
5

Our son was a client at Family First this summer and we can't thank them enough for their service. He had a full team of caring staff that regularly were in contact with us to update us with everything from his health, to his school work. In addition to the therapy, counseling, and schooling, they went on fun outings, whether it was the beach or paintball, or the movies, etc, they kept him engaged and willing to actually focus and on the lessons and therapy sessions presented. I can honestly say, we truly see the transformation that's occurred with him. There are so many rehab facilities and options out there, it's imperative to find one that really works and Family First truly does. My son came home a month ago and is now attending an amazingIOP program which in my opinion is imperative to the overall success of your family members road to permanent recovery. If your family needs help, Family First builds that foundation for the road to peace, and recovery.

Greg Schmid
3 months ago
3

Tara Komarek
3 months ago
5

It was overwhelming to reach the point of realizing my teenage son needed support beyond what I could provide at home. FFAS provided a setting for him to become more stabilized and ready for continued growth and care. When he reached a point that he needed to return to a more structured support system again, FFAS welcomed him back into their care. The support provided by FFAS has helped my son and us, as his parents, to progress into the next steps and understanding of our growth. The continued care and contact after my son left FFAS reinforces that the staff and caregivers are invested in the clients as people and for the long haul. I am forever grateful to have found Family First Adolescent Services.

Anna
3 months ago
1

Our experience at FF is a perfect example of a therspist doing more harm than good if they are not the right fit or if they do not have the proper skills. Thank goodness my son is home with family and healing despite it all. I do believe this group has some capable employees w positive intention unlike many programs in the TTI which are in the spotlight.

Scott Cullen
4 months ago
5

I have Family First 5 Stars for their excellent care and communication, their making our son both times he needed their support their top priority, along with all the other boys there.They are Not perfect, no place is, but our son was safe and sober, that was our first, and top priority.He could have gotten more out of the program, but that was up to him and his capacity at that time.We regularly attended the Alumni Sunday night zoom for continued support and growth.Thank you FF!Scott Cullen

Diana Hatcher
5 months ago
5

The quality (and quantity) of staff is impressive, and their personal investment in the success of each kid and family is genuine. Great communication, theraputic services and follow-up. A gem of a program that helped set my teen son on a solid path to recovery.

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