Daymark Recovery Services – Vance Center

943-H West Andrews Avenue
Henderson, NC 27536

About Daymark Recovery Services – Vance Center

Daymark Recovery Services is located in Henderson, North Carolina. Daymark Recovery Services is a non-profit organization established to provide comprehensive behavioral healthcare services as defined by those in the community in need of mental health or substance abuse treatment options.

The intensive outpatient program is focused on helping individuals with substance use disorders learn healthy coping skills and strategies to live a life of recovery. Services include crisis support, Individual, group, and family counseling, education about the impact of addiction, life-skills training, and relapse prevention.

As treatment ends, Daymark may provide aftercare support such as housing services, ongoing support groups, information about 12-step and other recovery programs, and referrals to social services and community resources.

Daymark Recovery Services may accept a variety of insurance plans, such as Cigna, Humana, Blue Cross Blue Shield, Aetna, Amerigroup, Ambetter, United Healthcare, and more. Insurance plans vary, so be sure to verify coverage information and out of network benefits with the insurer.

Latest Reviews

Jennifer Jackson
2 months ago on Google
1
Very unprofessional, not willing to check insurance to make sure they were in network even though I called my insurance a head of time. Rude office staff. The person who Processes Insurance information boast that she has been doing this for 10 years and they do not accept my insurance Which is a large company who is all over the United States. Not interested in helping people get the treatment they need. I d give them A -10 stars if I were able to. I wouldn t Even recommend them to treat my dog.
Response from the owner1 week ago
Your feedback is invaluable to us and we apologize for the frustration you experienced. Please email us at px@daymarkrecovery.org with more information so that we can work to correct this issue.
Aaron Fehr
3 months ago on Google
1
Doctors just want money dont go here online help cheap and better
Response from the owner2 months ago
We value your feedback and are disappointed to hear about your experience. Please email us at px@daymarkrecovery.org with more details so that we can improve our services.
Andy Rhyne
4 months ago on Google
5
Helped me out a lot, appointments were easy to set up and never had to wait long to be seen, even for a walk in.Doctors are professional and fast at getting you the help you need.
Response from the owner3 months ago
We are absolutely thrilled to hear that our services were able to help you and that you had a positive experience with our doctors. Thank you for sharing your feedback with us.

Location

Accepted Insurance

Daymark Recovery Services – Vance Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Treatment represents an array of services designed to meet significant behavioral and/or psychiatric symptoms that have been identified as treatment needs of the individual seeking services. Needs are identified through clinical assessment and evaluation, and/or crisis planning, with the participation of the individual seeking services and others of their choosing. Daymark provides outpatient treatment to adults and children (Age 3+) with primarily mental health and/or substance abuse disorders. Hours of operation are designed to be available Monday through Friday, from 8:00 AM until 5:00 PM at a minimum, and thru 8:00 PM in many locations.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
sober-living iconSober Living Homes
A sober living home in North Carolina offers structure and support to help individuals maintain sobriety. The home is free from substances and offers 12-step programs, individual responsibilities, and mutual support with others in recovery. This setting can provide a lifeline as individuals strengthen recovery skills and prepare to reenter mainstream society. Most residents remain in a men's or women's sober living home for six months or more.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

Amenities

  • private-room iconPrivate Rooms
  • building1 iconDay School

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (252) 433-0061
Building icon

943-H West Andrews Avenue
Henderson, NC 27536

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Terri Beth Miller, PhD

Reviews of Daymark Recovery Services – Vance Center

2.36/5 (33 reviews)
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Reviews

1

Don't go if you have any kind of rush. They WILL turn you away no matter how bad you need the help. They suck.

Reviewed on 12/11/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (32 reviews)
Jennifer Jackson
2 months ago
1

Very unprofessional, not willing to check insurance to make sure they were in network even though I called my insurance a head of time. Rude office staff. The person who Processes Insurance information boast that she has been doing this for 10 years and they do not accept my insurance Which is a large company who is all over the United States. Not interested in helping people get the treatment they need. I d give them A -10 stars if I were able to. I wouldn t Even recommend them to treat my dog.

Response from the owner1 month ago
Your feedback is invaluable to us and we apologize for the frustration you experienced. Please email us at px@daymarkrecovery.org with more information so that we can work to correct this issue.
Aaron Fehr
3 months ago
1

Doctors just want money dont go here online help cheap and better

Response from the owner3 months ago
We value your feedback and are disappointed to hear about your experience. Please email us at px@daymarkrecovery.org with more details so that we can improve our services.
Andy Rhyne
4 months ago
5

Helped me out a lot, appointments were easy to set up and never had to wait long to be seen, even for a walk in.Doctors are professional and fast at getting you the help you need.

Response from the owner4 months ago
We are absolutely thrilled to hear that our services were able to help you and that you had a positive experience with our doctors. Thank you for sharing your feedback with us.
R. David Greene
8 months ago
5

Response from the owner8 months ago
We appreciate your positive feedback, R. David. Thank you for choosing Daymark Recovery Services - Vance Center. If you have any concerns or questions, please don't hesitate to reach out to us at (252) 433-0061.
Melea Williams
1 year ago
1

Not having an on-call doctor for afterhours is irresponsible and negligent. Or maybe just tell the people to have their breakdowns during office hours? Emergency room doctors don't want to prescribe mental health meds. Taking 48 hours for the medication nurse to take care of medication issues is ridiculous. Hire more people. I have NEVER at any other place not been able to speak to the medication nurse. Someone is going to get badly hurt, if they haven't already. Bi-Polar patients can't be without their meds. I'm surprised no one has sued.

Response from the owner1 year ago
Melea, thank you for taking the time to leave us a review about your experience at the Vance Center. We take all concerns seriously and appreciate you giving us feedback that can help us improve our services. Our records show that you talked with a nurse on 07/14/23 and we would like to know more about this issue - please email us at px@daymarkrecovery.org so that we can get more details.
Jo Bibee
1 year ago
1

After being referred here by our doctor for our son in crisis, we show up extra early as walk ins the following day. We were the first people there and we were not seen until almost 3pm. Once seen, there was ANOTHER month until my son was seen by an actual professional and only seen by said professional on zoom. The staff at the physical location are unqualified for their jobs and should absolutely be replaced. When I call to confirm appointments, they give me wrong dates and times. This has happened TWICE now. Both times his therapy appointments have been rescheduled almost immediately after scheduling. How anyone is supposed to get help is beyond me. This facility should be ashamed of themselves.

Response from the owner1 year ago
Jo, thank you for taking the time to leave us a review about your experience. We take all concerns seriously and appreciate you giving us feedback that can help us improve our services. We would like to investigate this issue - please email us at px@daymarkrecovery.org so that we can get more details.
heidy Sanchez
1 year ago
1

Staff was nice but the wait time is ridiculous. First appointment has to be a walk in and they make you wait for hours! There was a young lady and man waiting before me so couldn t imagine how long they have been waiting for.

Response from the owner1 year ago
Heidy, thanks for taking the time to leave us a review about your experience. We take all concerns seriously and appreciate you giving us feedback that can help us improve our services. If you would like to be contacted about your experience, please email us at px@daymarkrecovery.org.
Brandi Moye
1 year ago
1

Dr. Levina Kumar called in Sick last week so I got a call canceling the appointment, I received a letter today in the mail with an appointment date of today also. I called to explain I did not have a ride and was told that if I wasn t able to come in I could not reschedule over the phone I would need to drive to the office to schedule. I think a patient dealing with the repercussions of the Dr is pathetic, I didn t call in or mail the paper. I was also told the office girls called yesterday to tell me about the appointment but there was no answer so they left a message, sadly it is a lie there was no voicemail or missed call.

Response from the owner1 year ago
Brandi, thanks for taking the time to leave us a review about your experience. We take all concerns seriously and appreciate you giving us feedback that can help us improve our services. We would like to investigate this issue - please email us at px@daymarkrecovery.org so that we can get more details.
Secret life of Shelly
1 year ago
1

If i could give them 0 stars i would cs ain t no way they moved that slow if all them workers want sitting back laughing the whole time they probably could get something done.

Response from the owner1 year ago
Thank you for taking the time to leave us a review about your experience at the Vance Center. We take all concerns seriously and appreciate you giving us feedback that can help us improve our services. We would like to investigate this issue - please email us at px@daymarkrecovery.org so that we can get more details.
Daryl Striglers
1 year ago
1

Inconsistent service with an intensive in-home team that can do nothing to help. Don't go here. There's a good chance your situation may become WORSE. They're HORRIBLE!!Update: Owner reached out to me, saying they will do an" internal investigation". Let's see how that goes!

Response from the owner1 year ago
Daryl, thanks for taking the time to leave us a review about your experience. We take all concerns seriously and appreciate you giving us feedback that can help us improve our services. If you would like to be contacted about your experience, please email us at px@daymarkrecovery.org.
Red Roses
1 year ago
1

I was trying to get an appointment there to talk with a doctor and they sent a deputy out to take me to the emergency room to be involuntary commitment!. Never again will I talk to anyone there. Terrible place !

Response from the owner1 year ago
Thanks for taking the time to leave us a review about your experience. We take all concerns seriously and appreciate you giving us feedback that can help us improve our services. If you would like to be contacted about your experience, please email us at px@daymarkrecovery.org.
Shannon Smith
1 year ago
1

Response from the owner1 year ago
Shannon, thanks for taking the time to leave us a review about your experience. We appreciate you giving us feedback that can help us improve our services.
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