Daymark Recovery Services – Watauga Center

132 Poplar Grove Connector, Suite B Boone, NC 28607
DetoxOutpatient
Daymark Recovery Services NC 28607

About Daymark Recovery Services – Watauga Center

Daymark Recovery Services is located in Boone, North Carolina. Daymark Recovery Services is a non-profit organization established to provide comprehensive behavioral healthcare services as defined by those in the community in need of mental health or substance abuse treatment options.

Daymark offers both intensive outpatient and general outpatient programs. Individual therapy, group therapy, family therapy, medication management, case management, recovery education, and relapse prevention. If it is determined that an individual needs a higher level of care, he or she may be referred to more intensive treatment options.

Additional services available from Daymark include walk-in services, 24-hour crisis hotline services, services for justice-involved individuals, psychiatric care, assertive community treatment services, employment support, and referral services to community resources.

Daymark Recovery Services- Boone may accept multiple insurance plans, such as Cigna, Humana, Blue Cross Blue Shield, Beacon, United Healthcare, and more. Be sure to check with the insurer to verify out of network benefits and other coverage information.

Latest Reviews

his holy hands
3 months ago on Google
5
Daymark in Boone was an amazing help today. They got us in quickly when we called and talked to them as we were trying to get in anywhere. Debbie and the entire front office we welcoming and absolutely amazing taking time to check on us even after the provider had seen us. It is difficult having you child so far from home at school and needing to talk to someone and these ladies were amazing and so helpful. I am extremely impressed with Daymark in Boone and the staff and provider my child met. Highly recommend just from my interaction with the staff.
Response from the owner2 months ago
Thank you for sharing your experience with Daymark in Boone. We're glad to hear that Debbie and the front office were welcoming and helpful during your visit!
Nikki Young
9 months ago on Google
5
Daymark recovery has been very helpful and supportive through my addiction and mental health issues. I highly recommend their services to others facing these problems and know that you can find the light in your life again.
Response from the owner9 months ago
We are so grateful for your kind words, Nikki. It means a lot to us that you found our services helpful and supportive. Thank you for recommending Daymark Recovery Services - Watauga Center to others in need.
clarence wright
9 months ago on Google
5
I highly recommend it
Response from the owner9 months ago
We appreciate your recommendation, Clarence. Thank you for sharing your positive experience with Daymark Recovery Services - Watauga Center.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Accepted Insurance

Daymark Recovery Services – Watauga Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Treatment represents an array of services designed to meet significant behavioral and/or psychiatric symptoms that have been identified as treatment needs of the individual seeking services. Needs are identified through clinical assessment and evaluation, and/or crisis planning, with the participation of the individual seeking services and others of their choosing. Daymark provides outpatient treatment to adults and children (Age 3+) with primarily mental health and/or substance abuse disorders. Hours of operation are designed to be available Monday through Friday, from 8:00 AM until 5:00 PM at a minimum, and thru 8:00 PM in many locations.
intensive-outpatient iconIntensive Outpatient
Daymark SAIOP involves a series of structured individual, family, and group activities and services provided on an outpatient basis designed to assist adult and adolescent clients with addiction disorders to begin recovery and learn skills for recovery maintenance. SAIOP also informs the client about benefits, community resources and services, and services; assists the client in accessing benefits and services and monitors the provision of services. SAIOP provides education on both wellness and recovery.
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
sober-living iconSober Living Homes
A sober living home in North Carolina offers structure and support to help individuals maintain sobriety. The home is free from substances and offers 12-step programs, individual responsibilities, and mutual support with others in recovery. This setting can provide a lifeline as individuals strengthen recovery skills and prepare to reenter mainstream society. Most residents remain in a men's or women's sober living home for six months or more.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectic Behavior Therapy is for people with Borderline Personality Disorder, substance use disorders, and binge eating disorders. It helps individuals learn how to regulate strong emotions more effectively. DBT teaches coping skills and different tools so a person can line a more healthy and stable life. The end goal is to have a life worth living.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina

Contact Information

Phone icon (828) 264-8759
Building icon

132 Poplar Grove Connector
Suite B
Boone, NC 28607

Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Reviews of Daymark Recovery Services – Watauga Center

2.78/5 (45 reviews)
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Reviews

2

To them it doesn't matter what kind of treatment do you need, they always put you through group therapy and that only makes it worse because it generates me unnecessary anxiety. The only good thing was my therapist because I felt like I was able to really talk to her.

Reviewed on 9/6/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (44 reviews)
his holy hands
3 months ago
5

Daymark in Boone was an amazing help today. They got us in quickly when we called and talked to them as we were trying to get in anywhere. Debbie and the entire front office we welcoming and absolutely amazing taking time to check on us even after the provider had seen us. It is difficult having you child so far from home at school and needing to talk to someone and these ladies were amazing and so helpful. I am extremely impressed with Daymark in Boone and the staff and provider my child met. Highly recommend just from my interaction with the staff.

Response from the owner3 months ago
Thank you for sharing your experience with Daymark in Boone. We're glad to hear that Debbie and the front office were welcoming and helpful during your visit!
Nikki Young
9 months ago
5

Daymark recovery has been very helpful and supportive through my addiction and mental health issues. I highly recommend their services to others facing these problems and know that you can find the light in your life again.

Response from the owner10 months ago
We are so grateful for your kind words, Nikki. It means a lot to us that you found our services helpful and supportive. Thank you for recommending Daymark Recovery Services - Watauga Center to others in need.
clarence wright
9 months ago
5

I highly recommend it

Response from the owner10 months ago
We appreciate your recommendation, Clarence. Thank you for sharing your positive experience with Daymark Recovery Services - Watauga Center.
Andy Williams
9 months ago
5

They have great services for Low income Clients and I have been in there services for a few years now and I have no complaints.

Kirby Beane
11 months ago
5

What more can I say? All the people at daymark are excellent and I personally am very grateful for the help they have provided in my recovery journey. Keep up the great work!

Response from the owner11 months ago
Thank you, Kirby, for your kind words and positive review of Daymark Recovery Services - Watauga Center. We are thrilled to hear that our team has been excellent and helpful in your recovery journey. We appreciate your support and encouragement. Please don't hesitate to reach out to us at (828) 264-8759 if you ever need any further assistance.
Rocky Hicks
11 months ago
5

Continued to be pleased with care and service. Staff is A+ the doctors and therapists are good.

Response from the owner1 year ago
Rocky, thank you for taking the time to leave us a five-star review. We re so glad to know that our doctors and staff are taking care of you, and we look forward to serving you again soon.
Kaitlyn Price
1 year ago
5

The Watauga office staff are always so welcoming and helpful with various needs in every capacity possible. My clients and I are so thankful to be able to utilize their services, and appreciate the wonderful care given to us! I would most definitely recommend this facility to anyone needing any form of mental health services.

Response from the owner1 year ago
Kaitlyn, thank you so much for your kind words and for taking the time to share your positive experience at our Watauga office. We are thrilled to hear that our staff has been welcoming and helpful in meeting your needs. Providing excellent care and support to our clients is our top priority, and we are glad to know that you and your clients feel appreciated. We truly appreciate your recommendation and are grateful for the trust you have placed in us for your mental health services. If there is anything else we can do to assist you or your clients, please don't hesitate to reach out. Thank you again for choosing Daymark Recovery Services Inc. We look forward to continuing to serve you.
Bronson King
1 year ago
1

Junk Science- any theory that can t be proven especially in a courtroom is known/ called as junk science. There is NO scientific test to back up any statement made by a psychologist. It s only an opinion. Wautaga Behavioral is known for being raided by the DEA and employees going to federal prison. Nobody goes to federal prison for singing to loud in church. ( Abusing prescription drug is why employees went to federal prison for many years) They are known for giving powerful drugs that causes brain damage and a higher risk for death. Do your own research and ALWAYS look up long term/ short term effects especially because they prescribe these drugs to children. Do not rely on anybody in the medical field for the truth. A review about dr mossell watauga behavioral shows when asked about the medication he started speaking like a baby. Refuse to answer the questions. Many life s have ended because of these psychologists. Even children.What is more important to you? Your faith in Christ or a place where employees can t stay out of federal prison??

Response from the owner1 year ago
Please remove this review because it does not appear to be related to Daymark Recovery Services. We do not have a Dr. Mossell and we have not been raided by the DEA. Thank you.
Maddog the 3 eyed lion
1 year ago
5

I get pretty ungrateful when I really shouldn't.. even though onTuesday may 17 between 11 and 2 pm 2022 I was given a port to haven't blood drawn. Sharon did stick a clear tube of liquid in my port and into my left arm... .... Well I can't find any record of being there that day.... Since then .... I was angry... But I guess they won... but I miss the only advocates I had since then.... and what good may have actually been done for me.. I feel stuck and I can't get one police report I made to stick.. I had a flash drive mysterioussly given to me with all the police or legal reports I've made in the past 5 or 6 years on it... I've had my home broken into twice in my sleep and my work shop .. my folks will not support and are hiding the information I had put up to go and complain with. I'm also told I'll never have any home protection or be believed. My therapist and this group did help me more than I could accept see or realize.... I feel windless and with no gumption for any action now. I talk to no one. No one visits ... I miss the color and love I was once made of.. I don't really believe any police or institution or any construct is real anymore too many patterns and contradictions. Too many people have told me I'm dead and that people tried to kill me ... I mean it's on my Facebook

Tonya Hill
2 years ago
1

Thumbs down

Emilie Rose
2 years ago
1

Likely the worst crisis hotline I've ever had to turn to. I'm not sure they cared whether or not I was going to end things. They seemed more interested in my insurance informed and how to spell my last name. The level of risk that I'd o.d. that night didn't even seem to matter.

C W
2 years ago
2

They helped me for awhile but near the end of my service they were very inconsistent and it felt like they were messing with mental health more than actually trying to help. I had to reschedule multiple appointments just because the doctors didn't actually show up on the days they set appointments. The women behind the service desk were never really helpful and if they were the ones setting new dates then they really liked to mess with my time and schedule. It felt like if I needed actual help most of the sources here were hindering to actually helping the growth of mental health. But honestly what can you expect from the people in Boone?

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