Crossroads, Inc.

About Crossroads, Inc.

Crossroads - Flower Campus is an alcohol and drug rehab program in Phoenix, Arizona that offers addiction treatment to men seeking recovery. Their programs are for those who need the structure of living on-site while undergoing treatment.

Crossroads – Flower Campus specializes in helping men work through the challenges associated with men’s recovery needs. Their programs include:

Residential Treatment
The residential program focuses on providing a safe environment where men can stabilize and do deep healing work. This program offers furnished rooms that sleep two to three people. Clients engage in 12-Step meetings, self-help groups, and peer support.

Private Insurance
Crossroads – Flower Campus accepts most insurance plans, including Wellmark, TRICARE, HCSC, Beacon, Anthem, Blue Cross Blue Shield, Magellan, and United Healthcare. Out of network benefits may vary, so it’s important to verify coverage prior to starting treatment.

Latest Reviews

Nicole Eccleston

1 year ago on Google

My son is 18 and struggling with a fentanyl addiction. To say the very least it s been hard and traumatic. My son went to the crossroads detox facility. The 12 step program works miracles and the people that work within the facility have first-hand experience often times with their own addiction recovery. Rose and Bridgette were incredibly impressionable on my son and worked very hard to influence him positively. If I could afford to open a dozen more of these places I would. God bless these people and those struggling with addiction.

israelite

1 year ago on Google

Being at Crossroads has been a blessing in disguise extremely grateful for the peers, staff and the pretty souls God has allowed me to cross paths with. Crossroads gave me a second life and ever since ive felt reborn. It is now set in stone in my life and IAM forever appreciative for helping me recognize the purpose i have in this life and shining its light on me encouraging me to shine my light on those who navigate in the dark who are in need of a guiding light, thas what crossroads has been to me

Billy Stewart

2 years ago on Google

Went in for 45 but stayed the 90. All in all I really enjoyed my stay and got the much needed help I wanted. Rehab is not for everyone but if I would recommend any 1 I would say flowers is the best shot you have.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

9.7 / 10

Gallery

Crossroads - Flower Campus for Men AZ 85016

The facilities at Crossroads - Flower Campus for Men in Phoenix, AZ 1

The facilities at Crossroads - Flower Campus for Men in Phoenix, AZ 2

The facilities at Crossroads - Flower Campus for Men in Phoenix, AZ 3

The facilities at Crossroads - Flower Campus for Men in Phoenix, AZ 4

Location

Accepted Insurance

Crossroads, Inc. works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Many clients who enroll in an outpatient rehab program are exiting intensive inpatient care and no longer require such high-level clinical supervision. Outpatient programs typically follow a step-down structure, with treatment frequency and intensity decreasing as clients progress in their recovery journey. Partial hospitalization (PHP) and intensive outpatient (IOP) levels of care are the most time-intensive and are designed primarily for clients who have just left inpatient treatment or who are at an elevated risk of relapse.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.

Aftercare Support

Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Sober Living Homes

If you're struggling with adjusting to daily life after inpatient rehab, a sober living home in Arizona may be a good option. These residences offer an in-between option where you can practice the skills you learned in rehab in a structured, drug-free environment. This transition can help you prepare to face the "real world" after treatment. You'll live with others in recovery and follow house rules such as contributing to chores and paying rent.

Intervention Services

If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.

Partial Hospitalization Program

A partial hospitalization program (PHP) offers a short-term alternative to inpatient treatment or a step-down option after a residential program. With PHP treatment, you'll receive 6 to 8 hours of daily support, up to 5 days a week. The duration of a partial hospitalization program can vary with the average length being 90 days. While commuting is necessary, some programs also offer telehealth options. PHP treatment is often covered by insurance and typically offers medication management, relapse prevention techniques, and behavioral therapy.

24-Hour Clinical Care

The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.

Medically Assisted Detox

The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical behavior therapy in Arizona focuses on acceptance of your reality and behaviors while also attempting to make changes in unhealthy behaviors. It has been shown to be effective for the treatment of anxiety, depression, PTSD, and substance use disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.

Trauma therapy focuses on helping you understand and manage emotional and physical responses to past trauma. Using therapeutic interventions, you learn to reframe the experience. This helps reduce your anxiety and gives you greater control over your life.

Residents of Arizona who are experiencing relationship problems may benefit from couples therapy. This form of psychotherapy helps couples express their feelings, resolve conflicts, and increase intimacy and affection.

Family therapy involves sessions where members of the family discuss how addiction has affected them individually and collectively. Therapists can guide families in developing coping strategies that help support their loved one's recovery while also focusing on their own emotional health.

Developing life skills is an important piece of addiction recovery treatment. These skills help you succeed in day to day tasks and live a healthy, independent life. They include communication, critical thinking, problem solving, self control, and resilience.

Amenities

Gym
Yoga Studio
Wifi
Residential Setting
Private Rooms
Hiking
Mountain Views
Gardens
Walking Trails

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

Contact Information

(602) 263-5242

Website

1632 East Flower Street
Phoenix, AZ 85016

Get Help Now - 602-834-1056

Who Answers?

Fact checked and written by:

Terri Beth Miller, PhD

Edited by:

Kerry Nenn, BSW

Reviews of Crossroads, Inc.

4.7/5 (25 reviews)

Google Reviews

4.7 (25 reviews)

1 year ago

Lorie Moll

2 years ago

Lisa Rueda

I stayed there 20 years ago and the place was caring and kind.

ina arnold

I was a resident at Flower back in 2017. The staff and many of the residents were above helpful and made the process a lot easier for me. I felt comfortable after the first week. I have a lot of respect for the hard work that they do. Thank You ladies =)

Christine Drummond

4 years ago

Crossroads loved me before I could love myself. Always grateful for the magic of this place and sober 3 years and 7 months.

Kaley Kramer

5 years ago

Jessica that answers the phone should learn how to talk to people if that s the position she s going to be doing. Very very rude and disrespectful, I think I ll look at a whole different facility/company. Gives the whole place a bad rep for me. Called asking for some information about the place and how it s ran. She is full of attitude and was irritated I was asking her questions. Seems she is not a phone or people person but you do that for a living? She should be spoken to. Is it that hard to explain the programs they offer? Any regulations or restrictions ? Do you accept access? I don t think those questions are too much to ask but maybe I m just not a rude person. Kept interrupting me to tell me she can t help me I need to speak with corporate when she definitely could help if she d just answer my 3 questions.

Response from the owner5 years ago

Kaley - thank you for letting us know your experience with calling our Flower facility was less than you expected. Our Corporate location is happy to answer any questions you may have via phone. We do accept AHCCCS insurance. Clients must come to our Corporate location for intake assessment and must test clean from drugs and alcohol, or they will be referred out to a detox facility. Our programs are 12-step, peer-based programs that use a variety of modalities to help those seeking addiction treatment. Please call our Corporate office at 602-263-5242 for more information. Thank you.

Crystal Bloom

I'm truly grateful for my sobriety and all the love and support of the women at this facility. Crossroads has a huge place in my HEART and always will! Thank you for being there at the start of this new journey.Crystal F.