Crossroads Counseling

501 East 3rd Street
Williamsport, PA 17701

Crossroads Counseling PA 17701

About Crossroads Counseling

Partial hospitalization services are provided to individuals who need higher levels of support and supervision than traditional outpatient treatment can provide. Individual therapy, psychiatric care, anger management classes, medication management, support for domestic violence, educational classes, and skill-building classes are provided.

The outpatient program offers individual counseling, group counseling, and family counseling. Treatment methods include psychiatric care, assessments, medication management, support groups for domestic violence, domestic violence perpetrator treatment programming, and angerman management classes. Additionally, dual diagnosis treatment services, addiction services, and referrals to higher levels of care are provided.

Crossroads Counseling accepts most insurance plans. If a person wants to use insurance to pay for treatment, they can contact their provider to learn more about their coverage. This coverage is important to verify before enrolling in treatment, because out of network benefits may vary from plan to plan.

Latest Reviews

Isaiah
1 month ago on Google
1
Loved Erica but my son needs help and we ve tried contacting her the last few months with no response tried going to the office to find out why and they told us to call Erica how can we when she don t even communicate and the scheduling sucks and is inconvenient calls us up randomly and wants to do an appointment the next day when we need to clear our schedules for appointments 0/10
Hannah Herr
9 months ago on Google
1
Turtle
1 year ago on Google
5
Staff here is great but not every therapist is a good fit for everyone.

Location

Accepted Insurance

Crossroads Counseling works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.
heart-hands iconIntervention Services
Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.
partial-hospitalization iconPartial Hospitalization Program
With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Pennsylvania gives you the opportunity to share your perspective and explore your ideas and motivation for change. Your therapist will walk you through the four steps of engaging, focusing, evoking, and planning to empower you to make any desired changes in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills are the mental and social skills that are necessary to navigate day to day life. Addiction diminishes or eliminates these skills, so they must be relearned and practiced during drug rehab treatment in Pennsylvania.

The goal of nutrition therapy is to help you understand how your diet affects your overall health. It teaches you healthy eating habits, which speed up your recovery and give you the nutrients you need for long term physical and mental health.

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Pennsylvania

Contact Information

Phone icon (570) 323-7535
Building icon

501 East 3rd Street
Williamsport, PA 17701

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Kerry Nenn, BSW

Reviews of Crossroads Counseling

2.65/5 (35 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
12
4
1
3
1
2
1
1
19

Reviews

1
Unprofessional and unhelpful

Beat around the bush when it came to scheduling an appointment. Scheduled an appointment that was not covered by my insurance and proceeded to pressure me into coming in when I wasn’t available. I was unable to see the psychiatrist until I was seen for thirty days and my t ... Read More

Abby G.
Reviewed on 7/24/2023
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (34 reviews)
Isaiah
1 month ago
1

Loved Erica but my son needs help and we ve tried contacting her the last few months with no response tried going to the office to find out why and they told us to call Erica how can we when she don t even communicate and the scheduling sucks and is inconvenient calls us up randomly and wants to do an appointment the next day when we need to clear our schedules for appointments 0/10

Hannah Herr
9 months ago
1

Turtle
1 year ago
5

Staff here is great but not every therapist is a good fit for everyone.

SHILOH FLANIGAN
1 year ago
1

Extremely unhelpful, was supposed to do video groups and can't get a ounce of help to get logged in plus it's right in the middle of my works day. Bad review.

Abby Greevy
1 year ago
1

Couldn t see the psychiatrist to be put on medication unless I was seen by therapist for a month. Therapist assumed I was on medication and that I would only be seen every other week. Waited two months for first appointment. Subsequent appointments were rescheduled because of therapist s own conflicts. I was discharged for missing these appointments because I was not informed when they were rescheduled to.

Keigan Mulreaney
1 year ago
1

My therapist rescheduled twice on me, left a voice mail telling me that my upcoming appointment didn't work for her schedule so when I didn't show up to said appointment I was discharged for "poor attendance." Waited a month and a half to be seen at this place and discharged because they kept rescheduling my appointments. Not worth the hassel, there are better places in Williamsport to get help.

Denise Taylor
1 year ago
3

Gee Gee River
1 year ago
1

RaeRae
1 year ago
5

Steven Daye
1 year ago
5

Robert Lawson Jr
1 year ago
1

Not impressed

Melissa Scott
1 year ago
1

I had my initial intake and I needed to reschedule my first appointment. I left a message for them to call me which they did not so I called them. I was told I would get a call back for a reschedule. When I got the call back I was scheduled for the 6th. I then received a letter stating that if I didn't show up to my next appointment on the 30th that I would be discharged due to rescheduling my first appointment. Apparently that's not allowed. I didn't get this letter until the Saturday before my supposed appointment that I was NOT informed about in which I have to schedule my ride with Rabbit Transit for a Monday appointment on the Thursday beforehand so there was no way of me making that appointment. I got a letter of discharge stating they called me about said appointment on the 30th which I was NOT informed about. This place is unprofessional. I have already looked for services elsewhere. I'd give 0 stars if I could.

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