Community Services Institute

Springfield, Massachusetts

1695 Main Street
Suite 400
Springfield, MA 01103

(413) 739-5572
3 (13 reviews)

About Community Services Institute

Community Services Institute, located in Springfield, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Community Services Institute include age-appropriate treatment for teens addressing adolescent-specific issues, inclusive treatment respecting diverse sexual orientations and gender identities, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

children iconChildren program

elderly iconElderly program

lgbtq iconLGBTQ program

young-adult iconYoung adult program

Shield icon Insurance

Our Policy: Community Services Institute works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Commonwealth Care Alliance (CCA)
Community Care
Elderplan
Evercare
Fallon Health
Harvard Pilgrim Health Care
Health New England
Mass General Brigham Health Plan
Optum
AHCCCS
UMR
WellSense

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating Disorder Treatment

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (413) 739-5572
Building icon

1695 Main Street
Suite 400
Springfield, MA 01103

Call Now - Help is Available
Get Help Now - 617-862-0388
Question iconSponsored

Reviews

3 (13 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (12)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
3

The doctors are great. Unfortunately, it's the second time they've messed up my prescription, and I think that is a serious matter, also it almost impossible to make an appointment.

Reviewed on 12/26/2018
Overall Experience
Date Submitted

Google Rating

jordan santos
1 year ago
2

The building looks nice! Just kidding, never got to see it.I have been waiting to get an appointment for well over a month now. That was just the time after they finally called me. I was told I'd get a call from a therapist within a week.About 2 weeks later, I call back and leave a message for follow up. I get a response that they will look into it.They follow up later on in the week and ask if I got a call. No, okay they will check in and see. Follow up if they don't reach out by Monday.It is Wednesday following week, no call. I check back in via text, how they have been responding to my voicemails. The response I got is 'I'm sorry, this is my personal phone. I do intake only and the information gets passed to a therapist. I don't save everyone. Who is this?'I am not faulting the intake associate, as she had done what she could to help. I appreciate her in her efforts. However, it leads me to believe this is pretty regular, as my story didn't ring any bells. We are dealing with mental health, time is not a luxury we have to spend. Yet, I could have a PS5 and an Xbox, with a side of a Steam Deck all at original retail before I can get an appointment here.

Miki Honoka
2 years ago
2

Keila Vanessa Torres
2 years ago
5

Derek Maleshefski
2 years ago
1

Elina Fiore
5 years ago
5

Great people great therapists nothing but good to say they have been helping my children and myself with our past traumatic problems and life is getting better everyday

Paul Jenney
5 years ago
5

Marie R.V.
5 years ago
1

Be waiting for 3 weeks now for my son appointment and this ppl don t call me to tell me that the insurance was not good for them ! If I don t call I never knew about the matter now my son is still with out services and I just waisted 2-3 weeks ! Very bad communication from this ppl knowing is a kid that need the services I m very disappointed and angry If I can give them 0 stars I will !

Isandra Cuba
6 years ago
1

Missy B
6 years ago
5

Dee Roberts
7 years ago
5

Vanessa Schiavoni
8 years ago
1

Well DCF finily had my boyfriend attend his problem s with someone beside me to get out fustrationg thought and I think he needs trumma therapy I go to mine Evey other week and psych as well for ten years now he needed help refused he said he's fine he's been going and calls me today after his appointment and says that his therapist gave him a number for a place that does DNA testing for to see if our three year old is his of course she is but I'm apaled and I guess its a okay feeling I have no doubt its a waste of money but for his mind yes I encourage my mam do do what he need to get peace in his mind and even k ow it hurt me to think that he goes telling people he don't want anything to do with me only if its his daugjther hurts because what theses therapist don't see is how he really does show love and love me tnays y I keep on with his I'd leave if there was none so he has my mind spinning constantly like great day dinners ready an all of happy an I have depprion anxiety panic PTSD and he calls like excited about this DNA test crawling up my skin on what exactly he is having with this therapist who just met him and his bipolar acting up all of a sudden change shift to aganced me I sted of with me pushing forward I don't want competition therapist I wasn't peace of mind and spirt and sanctuary and I wasn't for him to have truma therapy because he is highly manic I know thins because I grew up with my step mom mail depressives bipoder I know the cycle I want then tames and broken I want peace for him I he trys to controlled evwy move I make and tbays impossible so it drives him up the wall sometimes he's words that all I want him to get his peace of mine d and what he want because he wanted to brake up with me.once and I left had my own place an next thing he's always at my door and showing up I tell Jim leave no use and now I back with him I lobe him but I do t want to repeat my mistaket s for a man over and over again because he can't figure out what's real or not or what's in front of him and the feelings and emotions he will feel after his disitions made not a in depth thinker pleas help him Samuel martinez

S Michaelis
9 years ago
3

Doctors can't remember what they prescribe and often revert to old dosage amounts that were no longer being used. That's really a shame, because they have a friendly and positive attitude and have a tendency act as if their clients' thoughts and opinions matter. So I would recommend them, but always pay very close attention to the prescriptions and don't assume that the correct one was called in. (actually, this is really true of any doctor no matter how good they may be. mistakes do get made, so always double check your prescriptions.)

No reviews matching the selected filter!

Nearby Featured Providers

Spectrum Health Systems, Inc.
Weymouth, MA (781) 331-0690

Spectrum Health Systems, Inc.

Spectrum offers inpatient detoxification, clinical support services and resi... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Community Services Institute

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?