CenterPointe Hospital

Saint Charles, Missouri

4801 Weldon Spring Parkway
Saint Charles, MO 63304

About CenterPointe Hospital

CenterPointe Hospital is a 150 bed private psychiatric hospital in St. Charles, MO offering specialized behavioral health treatment for adults, adolescents, and seniors. The range of services encompasses intervention, assessment, treatment, education, and referral.

Located in St. Charles, MO, CenterPointe Hospital is a psychiatric hospital offering inpatient and outpatient treatment for adults, adolescents, and seniors. Specialized programs cover a full spectrum of care, including residential, inpatient, and intensive outpatient programs (IOP).

The adult inpatient program is for adults who have a substance use disorder or dual diagnosis. The highly structured program focuses on coping skills and environmental supports. Average length of stay is seven to 10 days.

The adult residential program is for adults 18 and older who are struggling with substance abuse. At this level of treatment, adults can also receive care for a dual diagnosis. The program offers 24/7 support but is less intensive than inpatient care. Typical length of stay is 14-28 days.

The Stepping Stones Program is a personalized inpatient treatment program for adolescents ages 12-17. Treatment addresses both substance use disorders and dual diagnosis disorders. Participants receive 24/7 support and intensive therapy. Average length of stay is seven to 10 days.

The adolescent residential program offers treatment for adolescents ages 12-17. Support is provided for both substance use disorder and mental health disorder concerns (dual diagnosis). This live-in, structured care typically lasts for 14 to 28 days.

This short term program lasts seven to 10 days. It provides medical and therapeutic support to allow patients to safely and comfortably withdraw from addictive substances.

CenterPointe’s intensive outpatient programs (IOP) typically include three hours of treatment, three days per week. Average length of this program is four to six weeks. IOPs are available for adolescents, adults, and seniors.

CenterPointe’s partial hospitalization program is designed for adults and adolescents ages 12-17. Patients attend treatment four to five hours per day. Treatment typically lasts five to seven days.

The Silver Lining program provides inpatient treatment for adults 65 and older who are suffering from behavioral health conditions as well as those who have substance use disorders.

Medication assisted treatment (MAT) is available for adults aged 18 and older who are addicted to heroin, painkillers, or other opioids. MAT services are provided at all levels of care.

Payment Options

Medicaid
Private insurance
Self-pay options
Financial aid
Medicare
Military insurance
Per session
Military Insurance

Levels of Care

Outpatient

Patients who do not require the structure of 24-hour care may be admitted to an outpatient program as their point of entry for treatment or as a progression to a less intensive level of care following a stay on the Residential Unit. Outpatient levels of care include a partial hospitalization program (PHP) and intensive outpatient program (IOP). Medication-assisted detoxification and recovery for addiction to opioids (heroin and prescription pain medications) is available at the discretion of the program medical director.

Inpatient Rehab

Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.

Intensive Outpatient

Intensive outpatient program (IOP) provides half-day or evening programming, affording many patients the flexibility to maintain their daily responsibilities. Patients in this level of care have substantial family and environmental support in working toward continuing improvement and successful management of their disorders. CenterPointe offers intensive outpatient programs for adults and adolescents

Aftercare

Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Partial Hospitalization Program

Designed for individuals who don't require 24/7 monitoring, a partial hospitalization program (PHP) provides intensive-level treatment while allowing you to stay at home. PHP treatment typically requires a commitment of at least 20 hours of treatment per week for an average duration of 90 days. Services commonly offered in PHP include medication management and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Insurance coverage for PHP treatment may vary depending on your provider.

24-Hour Clinical Care

CenterPointe provides a highly structured environment and schedule for patients in its 4-week Residential Treatment Program. Patients receive 24-hour medical supervision in an inpatient level of care that is less medically intensive that acute inpatient care.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Programs

Adolescence program

Adult program

Program for men

Program for women

Young adult program

Children program

Elderly program

Hearing impaired program

HIV/AIDS program

LGBTQ program

Military program

Settings & Amenities

Residential Setting

Insurance

Our Policy: CenterPointe Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Ambetter

Blue Cross Blue Shield

Home State Health Plan

UnitedHealth Group

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Family Therapy

Spouses, children, parents and siblings sometimes endure years of complex emotions and strained relationships resulting from a loved one's addiction. The Family Group offers weekly support for family members and significant others of patients currently receiving care in one of CenterPointe's addiction treatment programs. Family meetings with CenterPointe staff help provide additional information to enhance the patient's treatment plan, the patient's progress or to establish discharge plans.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

LegitScript Certified

LegitScript has reviewed CenterPointe Hospital as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(636) 723-9306

Website

4801 Weldon Spring Parkway
Saint Charles, MO 63304

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Reviews

2.29 (271 reviews)

Rehab.com (2)

Google (269)

Google Rating

2.3 (269 reviews)

Abbigail Clines

1 month ago

If I could give negative stars, I would. The team in charge of my husbands care has done nothing but give me the run around and held him against his will for a week now despite multiple requests to leave on a VOLUNTARY hold. And no one can give me or him a straight answer as to why. Do NOT check yourself in here voluntary with the expectation that it is actually voluntary. Absolutely a disgrace to people who need help.

Response from the owner1 month ago

We are grateful for your willingness to offer this feedback, though we are concerned by what we have read. We are committed to providing quality service in a comfortable and supportive environment, and we would appreciate having an opportunity to gather more information. Please contact FeedBack@centerpointehospital.com. Thank you.

Susan Walls

I was on my 4th round of TMS treatments & seven treatments out of 36 in, & the interim CEO shut down the program basically overnight with no warning & no regard to the existing TMS treatment patients. I now have to get a new referral to a new provider which takes about two weeks, at a minimum, for approval then schedule a "mapping appt" followed by 36 treatments, every day, five days a week. This abrupt decision by the "interim CEO" has set back my treatments by about one month at least, for the sake of the almighty dollar. I do not know how many other TMS treatment patients there are. But I will tell you this, I am about as disgusted with Acadia, owner of Center Point, & the "interim CEO," as I can be. Here's hoping Acadia's "profits" fall flat since you obviously choose profits over patient care.

Reading this review is very disheartening, as we strive to be a place where the utmost in clinically excellent care is delivered. We would be incredibly grateful if you would give us an opportunity to gather more in-depth details and ask that you please contact FeedBack@centerpointehospital.com. Thank you.

Joe Kosednar

2 months ago

If someone needs mental health care I do not recommend CenterPointe Mental Health Hospital in St. Charles, Mo. Their staff play hateful passive aggressive games on their patents knowing that they won't be believed if they say anything.

Response from the owner2 months ago

Your feedback is important to us, and we thank you for sharing. In order to best understand the concern, we ask that you please give us an opportunity to gather more information by contacting us at FeedBack@centerpointehospital.com.

Genessa Kerr

I said I didn t wanna go home because I wanted more treatment. They didn t believe me thought I was eloping so they locked me in my room. Also, they put you on a point system if you don t have enough points, you can t go outside in the courtyard. You can t even go to the cafeteria. You have to stay in their little closed off room where everyone sits in there and does nothing. They don t even turn on the TV for you so you just end up staring into oblivion, and that does not help depressive person. If I could, I would give this place a zero star

Receiving feedback is extremely important to us, and we thank you for bringing your concern to our attention. However, we are troubled by what we have read and feel that it is important to gather more in-depth details. If you would be willing to speak directly, please contact us by emailing FeedBack@centerpointehospital.com so that we can get more information. Thank you.

Tiffany Vess

My daughter has been in and out of a few in patient centers before and normally I m not a fan but I usually just keep my mouth shut but this place was HORRIBLE!!!!! With communication while my 12 year old was there, the only time I got a call was when they wanted to get her medicine, also I have NO idea what all went on there because again the communication was terrible but she is WORSE than when she went in there, we also live 4 hours away and were told she was on a level system and that they typically stay for about 10 days or so but literally for over a week I just kept getting told she was on a level one, she and a few others made it sound like she would be staying for a few weeks to a month, and so I was shocked when I got a call on a Monday that she was being released the next day, there was no warning I had to tell my job last minute that I wasn t going to make it the next day because I had to take the trip to pick her up,Then when we get there! There is a guy yelling in the lobby about something the front desk lady started to tell me we couldn t get her belongings, I waited in the lobby forever for my daughter and someone brought her out and then just left, I never met a doctor, a nurse, I didn t get any paperwork or anything, I never met with anyone to go over anything once she was out, we finally get home and she is a mess!!!! She starts screaming to the top of her lungs she s acting like she s possessed saying she s seeing crap it was absolutely insane, we have never experienced anything like this with the other locations but I can tell you this she will NEVER be back to this place ever again, also the phone times are 7:30-9 so she was always asleep or tired when I would call, not sure why it s so late. I could let a lot of things slide but the lack of communication was what bothered me the most.

Tracy Haefner

Posting for an alcoholic friend that s almost done with inpatient @ CenterPointe. She is sober & happy after spending several weeks there! She said it s very clean, great counselors & even good food. I have seen a complete turn around in my dear friend & they have her set up to go to a sober living home straight from there.Being in AA & sober myself I know of a lot of success stories that came out of CenterPointe.

Thank you very much! We are extremely grateful that you took the time to leave a review.

Schnieders Tara

I was there on 7/29/2019 to get clean off of substances and benzos. It took me 2 other times to go back because I did not want to go home on a lot of meds. But what I can say is the staff and the food was amazing,(But that not the point) The point is all of the stuff I have learned from this treatment center has helped me become a better person. Today I am giving back at another treatment facility, I am a CPS and to top it off I will be 5 YEARS SOBER in 17 days. I thank you Centerpointe for everything y'all have taught me.

Thanks for providing this feedback! We re truly appreciative that you decided to leave a review.

Lauren Sondag (Dale)

I admitted myself to their detox unit for alcohol which was completely overfilled. The conditions were less than sanitary. Most units had 4 patients per room-with two rooms sharing a bathroom. That's 8 people per restroom which was a nightmare. They dont allow anyone to wear their own clothing but were out of scrubs. Quite a few patients had to wear the same set for 4-5 days without being washed. Nobody was able to take a shower due to lack of supplies and space. There are never any clean towels, no soap/shampoo/deodorant/ect. The only toiletries that were provided are small baby wipes. Naturally in detox, everyone smelled. A few patients resulted in using their sheets and blankets to dry off with. They were also out of shoes/slides, so many of us had to wear our socks outside which got dirty and soaked with rainwater- which we were not allowed to take off. Could not change our socks because-you guessed it, they were out of those too. You could ask 4 people the same question and get 4 different answers. Medications weren't given on time or not at all. Med mix ups happened often where they gave meds to the wrong patients. They were always late giving insulin and checking blood sugars of diabetic patients. Patients with other serious conditions were not monitored well for said conditions. I did not see a psych or doctor my entire stay, even though I was told repeatedly I would- that happened everyday. It's apparent that the supervisor there is only interested in making money and it seems the nurses are aware of the wrongs going on, yet can't do anything about it. If they stand up for a patient, they are reamed and threatened to lose their jobs. They will all tell you voluntary patients can leave at any time but will refuse to allow anyone to sign out AMA if asked- they will then hold people against their will for extended periods. I watched this happen several times. If residential is full, they will keep you locked in detox. One guy was in there for 16 days due to lack of space. The beds are extremely uncomfortable- I wasn't given a pillow the first 8hrs I was there. They tracked us all with ankle monitors. It felt very much like a prison and the staff there acted like prison guards who abused their power. It was so packed, 3 of us had to eat our food standing up because there were not enough chairs/room to sit in the main room. We had to eat elbow to elbow because we weren't allowed to take our food anywhere else. The food is disgusting and served on prison trays. There were flies and ants everywhere. Plastic silverware is set out in cups, unwrapped where everyone touches them. The court where the smoke breaks take place is absolutely riddled with ciggarette butts everywhere. The ashtrays never get emptied and no one cleans up. One woman was suffering a severe medical condition and they refused to send her to the ER until it got so bad, she was having fainting spells. They refused to chart one man's blood pressure because they knew they'd have to send him to the ER. They refused to give me my regular medication I've been on for 9+ years but were quick to start me on antipsychotics. I was then withdrawling from my meds. One man was held longer under the excuse that they wanted to "wean him" off a medication he had only been on for 3 days. It seems they will find any excuse to hold you if/until they can squeeze all the insurance money out of you. They say there are "group meetings" but that is a rarity. There is no therapy. There is little to nothing to do. You have the choice of staying in your room and staring at the wall or sitting in the tiny main room where you also stare at the wall. They labeled a few us as suicidal even though we never said we were, I believe as a guise to keep us locked in/held longer. Anyone from the outside is rarely able to make a call in to get through and isn't told anything about their loved one. I was never told about anyone trying to reach me. Being here left me traumatized and made me feel I was being punished, not cared for or helped. Don't send anyone you care about here.

Ashley Pharis

3 months ago

I was just released from the inpatient program. I had the worst experience!! I went in for anxiety and intrusive thoughts from an SSRI that I was given from my psychiatrist at a different office. I experienced horrible side effects. I went to seek help from the inpatient program. My experience was awful!!!! I had been taking a heart pill given by my cardiologist and this past week while at the facility I was given something totally different!!! They also put me on schizophrenic medication and I am not a schizophrenic!! They started me on a dose of 20 mg than the next night increased it to 40 mg! I had horrible side effects from it. The third night it magically wasn t in my file so I wasn t given it. Today I was told that he increased it to 80mg!! This med has to be taken at night with a large meal I been given it 2 hours after I had a meal but that s not the point here the point is they tried giving it to me this morning!! I wasn t allowed to change my clothes for 3 days while there because they didn t have a uniform that fit. So 3 days o sat. You can forget taking a shower ..there are no towels or wash rags. Some of the nurses are sweet others are terrible!! You never get 4 minutes with their doctors, there is NO therapy, no counseling at all! On their list it looks all cool but it s lies!! They keep people so messed up in there. I watched people grabbing pills and not taking them and sharing with others. There was a girl showering with a guy. Another girl had come in to detox from fentanyl and had been on Valium by her doctor and they withheld it from her for 5 days and she was having withdrawals. This place is terrible!! So absolutely terrible! If your cold you can forget having blankets because there really isn t any. The state needs to get involved. There is no leaving AMA, they can hold you for however long they want. A previous post said something about ECT. They do push for that, there was a guy complaining about it and how he was made to do it.

We appreciate your feedback, as receiving feedback is incredibly important to the work we do. However, we are troubled by what we have read and would greatly appreciate having an opportunity to gather more information so that we can best address your concerns. Please reach out to us directly by emailing FeedBack@centerpointehospital.com. Thank you.

Horrible experience. They misdiagnosed me and they administered electric shock therapy and I ve had horrible cognitive decline since then. Definitely want to file a malpractice and negligence lawsuit! Some of the staff mistreat their patients and they leave you in the dark about what s going on, but there were a few staff that were outstanding and helped me out tremendously, one of them being Dr. Malik. But I don t recommend this hospital, horrible place to go

Response from the owner3 months ago

Jared Fiske

Brian Johnson

Do not go there or encourage anyone else to go there.

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