CenterPointe Hospital

4801 Weldon Spring Parkway Saint Charles, MO 63304
DetoxInpatientOutpatient
CenterPointe Hospital MO 63304

About CenterPointe Hospital

CenterPointe Hospital is a 150 bed private psychiatric hospital in St. Charles, MO offering specialized behavioral health treatment for adults, adolescents, and seniors. The range of services encompasses intervention, assessment, treatment, education, and referral.

Located in St. Charles, MO, CenterPointe Hospital is a psychiatric hospital offering inpatient and outpatient treatment for adults, adolescents, and seniors. Specialized programs cover a full spectrum of care, including residential, inpatient, and intensive outpatient programs (IOP).

The adult inpatient program is for adults who have a substance use disorder or dual diagnosis. The highly structured program focuses on coping skills and environmental supports. Average length of stay is seven to 10 days.

The adult residential program is for adults 18 and older who are struggling with substance abuse. At this level of treatment, adults can also receive care for a dual diagnosis. The program offers 24/7 support but is less intensive than inpatient care. Typical length of stay is 14-28 days.

The Stepping Stones Program is a personalized inpatient treatment program for adolescents ages 12-17. Treatment addresses both substance use disorders and dual diagnosis disorders. Participants receive 24/7 support and intensive therapy. Average length of stay is seven to 10 days.

The adolescent residential program offers treatment for adolescents ages 12-17. Support is provided for both substance use disorder and mental health disorder concerns (dual diagnosis). This live-in, structured care typically lasts for 14 to 28 days.

This short term program lasts seven to 10 days. It provides medical and therapeutic support to allow patients to safely and comfortably withdraw from addictive substances.

CenterPointe’s intensive outpatient programs (IOP) typically include three hours of treatment, three days per week. Average length of this program is four to six weeks. IOPs are available for adolescents, adults, and seniors.

CenterPointe’s partial hospitalization program is designed for adults and adolescents ages 12-17. Patients attend treatment four to five hours per day. Treatment typically lasts five to seven days.

The Silver Lining program provides inpatient treatment for adults 65 and older who are suffering from behavioral health conditions as well as those who have substance use disorders.

Medication assisted treatment (MAT) is available for adults aged 18 and older who are addicted to heroin, painkillers, or other opioids. MAT services are provided at all levels of care.

Facility Overview

Bed icon 150
Number of Available Beds
Calendar icon 14-28
Avg Length of Stay in Days

Latest Reviews

Rahul Patel
Reviewed on 12/06/2024
1
Like everyone else who falls prey. They can't keep you past 96 hours without a commitment hearing. They will eavesdrop on calls and cut the line if you try calling out for help. Don't "yeah, but" or try and 'splain the law to them, they will rough you up and chemically restrain you for looking at them wrong. The main quack who runs this place is facing 22 federal drug and fraud charges. The parent company Acadia, was featured in this September's New York Times for their shocking criminality. Acadia will become a national scandal. Believe the negative reviews and be very careful with for profit treatment centers, and run background checks for malpractice, personal injury, and wrongful death against a quack who doesn't even physically examine patients. I routinely meet other captives and it's as if Centerpointe and Acadia stopped trying to hide it anymore. If you or someone you loved fell prey, keep checking for class action lawsuits and bury the department of health, medical board, adult protective services, your insurance company's fraud investigator, the Attorney General, and do everything you can to leave a big, ever growing & steaming pile they can't ignore forever!
Destiny Mae
1 month ago on Google
1
Came in to deal with trauma, left more traumatized.
Response from the owner1 month ago
Your feedback is important to us, and we thank you for sharing. In order to best understand the concern, we ask that you please give us an opportunity to gather more information by contacting us at FeedBack@centerpointehospital.com.
Restored Vintage
1 month ago on Google
1
Was held here against my will for over 2 weeks and was forced to take medication I did not want. Nurses and doctors constantly lied about when I would get out. It is basically like a prison. Horrible place to go. Avoid this place at all costs!
Response from the owner4 weeks ago
Receiving feedback is extremely important to us, and we thank you for bringing your concern to our attention. However, we are troubled by what we have read and feel that it is important to gather more in-depth details. If you would be willing to speak directly, please contact us by emailing FeedBack@centerpointehospital.com so that we can get more information. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Accepted Insurance

CenterPointe Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Patients who do not require the structure of 24-hour care may be admitted to an outpatient program as their point of entry for treatment or as a progression to a less intensive level of care following a stay on the Residential Unit. Outpatient levels of care include a partial hospitalization program (PHP) and intensive outpatient program (IOP). Medication-assisted detoxification and recovery for addiction to opioids (heroin and prescription pain medications) is available at the discretion of the program medical director.
inpatient iconInpatient
Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient program (IOP) provides half-day or evening programming, affording many patients the flexibility to maintain their daily responsibilities. Patients in this level of care have substantial family and environmental support in working toward continuing improvement and successful management of their disorders. CenterPointe offers intensive outpatient programs for adults and adolescents
aftercare iconAftercare Support
Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals who don't require 24/7 monitoring, a partial hospitalization program (PHP) provides intensive-level treatment while allowing you to stay at home. PHP treatment typically requires a commitment of at least 20 hours of treatment per week for an average duration of 90 days. Services commonly offered in PHP include medication management and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Insurance coverage for PHP treatment may vary depending on your provider.
24-hour icon24-Hour Clinical Care
CenterPointe provides a highly structured environment and schedule for patients in its 4-week Residential Treatment Program. Patients receive 24-hour medical supervision in an inpatient level of care that is less medically intensive that acute inpatient care.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Spouses, children, parents and siblings sometimes endure years of complex emotions and strained relationships resulting from a loved one's addiction. The Family Group offers weekly support for family members and significant others of patients currently receiving care in one of CenterPointe's addiction treatment programs. Family meetings with CenterPointe staff help provide additional information to enhance the patient's treatment plan, the patient's progress or to establish discharge plans.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Karen Kasten, LCSW

CEO

Azfar Malik, MD, MBA, DFAPA

Chief Medical Director

Sanjay Nigam, MD

Medical Director

Jennifer Bourn

Director of Health Information Management/Performance Improvement & Risk Management

Jim Haalboom

Director of Facilities

Accreditations

LegitScript has reviewed CenterPointe Hospital as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (636) 723-9306
Building icon

4801 Weldon Spring Parkway
Saint Charles, MO 63304

Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Quentin Blount

Reviews of CenterPointe Hospital

2.29/5 (272 reviews)
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1
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1
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5
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Reviews

1
ABUSERS! CRIMINALS!

Like everyone else who falls prey. They can't keep you past 96 hours without a commitment hearing. They will eavesdrop on calls and cut the line if you try calling out for help. Don't "yeah, but" or try and 'splain the law to them, they will rough you up and chemically restr ... Read More

Rahul P.
Reviewed on 12/5/2024
Staff
1
Amenities
1
Meals
0
Value
1
Cleanliness
1
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Centerpointe put a child on a psychiatric medication and then did not follow up with the authorization needed after they released her from care. They have been contacted serval times over 4 days without follow up or follow through. Meanwhile a child is going through withdraw ... Read More

Reviewed on 2/25/2023
1

I won't tell you it was a completely negative experiences for me at CenterPointe but I can tell you they have a lot of things to improve here, they have too many patients for the amount of staff members and of course that affects the treatment of each one of the patients.

Reviewed on 2/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (269 reviews)
Braden Pollard
5 days ago
1

PLEASE AVOID! I was wrongfully admitted here. I made the mistake of coming in and asking about outpatient therapy and getting on new medicine and just for emphasis, I mentioned suicidal ideation I had A MONTH PRIOR and the doctor took advantage and made me stay. There was no crisis, no immediate danger, I just wanted new medicine. Even the nurses were telling the doctor to let me leave. When I finally spoke to her, she just talked over me the whole time overprescribed me. She tried putting me on FIVE different pills when all I needed was one. I ll never go to a psychiatric hospital again.

Response from the owner5 days ago
Receiving feedback is extremely important to us, and we thank you for bringing your concern to our attention. However, we are troubled by what we have read and feel that it is important to gather more in-depth details. If you would be willing to speak directly, please contact us by emailing FeedBack@centerpointehospital.com so that we can get more information. Thank you.
Jessica Smith
6 days ago
1

Do not come here if you need help because even though it's for mental health mainly, they will not give you your physical health meds!! For example.. there was a guy I knew in my unit who checked out a.m.a because they refused to give him his blood pressure medication and there was an other guy that almost died because they refused to give him his insulin he was a type 2 diabetic. And I have almost received someone else's meds once I'd rather go to Rolla psych ward because they'll help you at the drop of a hat if you have a panic attack or a breakdown where at CenterPoint the staff will go ballistic if you ask them for help.. won't be back!!!!!!!

Response from the owner6 days ago
We appreciate your feedback, as receiving feedback is incredibly important to the work we do. However, we are troubled by what we have read and would greatly appreciate having an opportunity to gather more information so that we can best address your concerns. Please reach out to us directly by emailing FeedBack@centerpointehospital.com. Thank you.
Tiphani Davis
3 weeks ago
1

Where do i even start. First i was put on the wrong unit for 2 days. While i was on the wrong unit i was given another girl on the units medication by accident. Nobody confirmed my name or birthday. I was out of it for a full day. After i was finally moved to the correct unit i saw my doctor 1 time and my case worler 1 time. That was it. After i got home and opened my sealed bag of valuables, my engagement ring was gone. Im still trying to get it back and still trying to handle the situation with recieveing the wrong medication. They will not return my calls on any of these matters. I will not let this go and pretend it didnt happen.... Like the careless nurse did.

Response from the owner3 weeks ago
Receiving feedback is extremely important to us, and we thank you for bringing your concern to our attention. However, we are troubled by what we have read and feel that it is important to gather more in-depth details. If you would be willing to speak directly, please contact us by emailing FeedBack@centerpointehospital.com so that we can get more information. Thank you.
Chris Mitchell
1 month ago
1

Centerpointe is not designed to heal patients. You should not seek treatment there for any reason.I was an involuntary admission at Centerpointe for 6 days. I began voluntary at another hospital and was brought to Centerpointe for treatment, where I was declared involuntary within 4 hours, without ever being seen by a provider. Over the 6 days I was a patient, I was seen by a provider 5 times for a total of maybe 20 minutes. Only two of these encounters were with a psychiatrist, both lasting less than 5 minutes. I never saw any other mental health providers in a 1-on-1 setting.Centerpointe is not designed to heal patients. It is designed to extend treatment as long as possible in an effort to derive as much money as possible from the patient s insurance. I met multiple patients who had been at Centerpointe for months, without ever transitioning to residential (long-term care). While I was on Unit 4, also known as high acuity or the crazies , there were multiple rehab patients there with me, which was surprising given that I heard from the staff that the rehab unit had spare beds. These rehab patients were not afforded the same care as they would have received on the rehab unit, including being locked out of their rooms, no as needed pain or nausea meds, and only water to drink (no IVs). One of these patients happened to know one of the leading physicians at the hospital, and he was given luxuries that no other patient received, including off-schedule visitation and snacks. Typically, the reason why hospitals would needlessly put someone on a higher acuity ward is because they can charge their insurance company more for the same (or worse) treatment.The most appalling thing for me was the lack of respect and care from the staff. They simply do not care and will not help you. If you re in pain, you better hope your doctor has spare time tomorrow otherwise the nurses and PCTs will simply ignore you. The sad thing is, it s not their fault. They aren t given the time to care.The patient staffing ratios are the worst I ve ever seen. Each PCT is responsible for 5-8 patients, each nurse 12-18, and each provider 40-60. I base these estimates off speaking with fellow patients and asking who they saw that day (if anyone). These ratios mean that the doctors have 8-12 minutes per day to manage the care for a single patient. They simply do not have the luxury of time, and cannot address any immediate concern unless you re actively trying to die, or make someone else do so.The only good thing was the food, but given how terrible the rest of the facilities and care were, and that this is a mental hospital not a restaurant, I will set aside the extraordinary quality of the food and kitchen staff.If you have the option, you should never seek care at Centerpointe.

Response from the owner1 month ago
We are grateful for your willingness to offer this feedback, though we are concerned by what we have read. We are committed to providing quality service in a comfortable and supportive environment, and we would appreciate having an opportunity to gather more information. Please contact FeedBack@centerpointehospital.com. Thank you.
James
1 month ago
1

Came here for help and was held against my will for way longer than I should have. Staff constantly lied about when I could leave. This place is a prison. Hopefully they get investigated by the FBI. (Also I emailed the feedback address and it no longer exists)

Response from the owner1 month ago
Reading this review is very disheartening, as we strive to be a place where the utmost in clinically excellent care is delivered. We would be incredibly grateful if you would give us an opportunity to gather more in-depth details and ask that you please contact FeedBack@centerpointehospital.com. Thank you.
Destiny Mae
1 month ago
1

Came in to deal with trauma, left more traumatized.

Response from the owner1 month ago
Your feedback is important to us, and we thank you for sharing. In order to best understand the concern, we ask that you please give us an opportunity to gather more information by contacting us at FeedBack@centerpointehospital.com.
Restored Vintage
1 month ago
1

Was held here against my will for over 2 weeks and was forced to take medication I did not want. Nurses and doctors constantly lied about when I would get out. It is basically like a prison. Horrible place to go. Avoid this place at all costs!

Response from the owner1 month ago
Receiving feedback is extremely important to us, and we thank you for bringing your concern to our attention. However, we are troubled by what we have read and feel that it is important to gather more in-depth details. If you would be willing to speak directly, please contact us by emailing FeedBack@centerpointehospital.com so that we can get more information. Thank you.
Sarah Hayden
1 month ago
1

I was transferred here from the hospital for mental health help. Everything went fine the first day but after day it was wonky. There weren t enough groups, they gave me the wrong medication, they took off the door knobs to the bathroom so there was no privacy, and they took all the activities out of the unit. My biggest gripe is while I was at my most vulnerable the business manager pulled me into an office to talk to me about billing. He said I had to pay before I could leave. I didn t have any personal belongings on me so I had to have a family member do it for me. The business manager also said that was my total amount owed however I got a $400 bill a few weeks later. The staff also doesn t tell you anything. I literally was clueless when I arrived, no one went over rules or meals or medication times with me. It was the blind leading the blind. On top of all that the communication with my spouse was zero stars. If I ever need mental health help to this extreme again I will NOT go back here.Edit 11/12 I have reached out to the email address provided below and it bounced back with failure to send. I m not surprised in the slightest

Response from the owner1 month ago
We are grateful for your willingness to offer this feedback, though we are concerned by what we have read. We are committed to providing quality service in a comfortable and supportive environment, and we would appreciate having an opportunity to gather more information. Please contact FeedBack@centerpointehospital.com. Thank you.
Angela Rogers
1 month ago
1

Went there said I wanted to speak with someone about detox they had me fill out paperwork I handed it back when finished and took a seat then sat there for hrs and no one came so I went up and told them I was going somewhere else it was taking to long they were refusing to let me leave without speak with someone first then I had to wait to talk with someone for about another 30 mins. Don't go in there unless you know what your getting yourself into because they won't let you leave.

Response from the owner1 month ago
Your feedback is important to us, and we thank you for sharing. In order to best understand the concern, we ask that you please give us an opportunity to gather more information by contacting us at FeedBack@centerpointehospital.com.
Harry
1 month ago
1

Don't enter unles you are 100% sure, came with a friend who just wanted to talk to someone. They wouldn't let us leave, cause we walked thru doors. Now I understand why people rate this place so poorly.

Response from the owner1 month ago
Receiving feedback is extremely important to us, and we thank you for bringing your concern to our attention. However, we are troubled by what we have read and feel that it is important to gather more in-depth details. If you would be willing to speak directly, please contact us by emailing FeedBack@centerpointehospital.com so that we can get more information. Thank you.
M K
1 month ago
1

They are running a chop shop

Christopher MacDonald
1 month ago
1

Dreadful care, I would avoid this facility at all cost.

Response from the owner1 month ago
We are grateful for your willingness to offer this feedback, though we are concerned by what we have read. We are committed to providing quality service in a comfortable and supportive environment, and we would appreciate having an opportunity to gather more information. Please contact FeedBack@centerpointehospital.com. Thank you.
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