Carondelet Health Network – St. Joseph’s Hospital

350 N. Wilmot Road
Tucson, AZ 85711

Carondelet Health Network - St. Joseph's Hospital AZ 85711

About Carondelet Health Network – St. Joseph’s Hospital

Carondelet Health Network - St. Joseph’s Hospital, located in Tucson, Arizona, offers mental health treatment to individuals struggling with a wide variety of behavioral health issues. If addiction is the primary diagnosis, a referral may need to be placed to an alcohol or drug rehab center that focuses on addiction treatment.

Carondelet Health Network – St. Joseph’s Hospital provides services for adults and the geriatric population. Their services include detox and inpatient treatment.

Detox
The detoxification program is a medically supervised detox program that provides a safe environment for cleansing the body of addictive substances. Psychiatric and medical evaluations, medication monitoring, and crisis-intervention services are provided.

Inpatient Treatment
The inpatient program offers stabilization services, individual therapy, group therapy, family therapy, psychiatric care, medical evaluations, and geriatric support services.

Private Insurance
Carondelet Health Network – St. Joseph’s Hospital accepts most insurance plans, including Anthem, Wellmark, Blue Cross Blue Shield, Magellan, Amerigroup, Aetna, Cigna, and ComPsych. Out of network benefits may vary, so it is important to verify insurance coverage with your provider prior to enrolling in treatment.

Latest Reviews

Huda Mohammed Saleem
2 weeks ago on Google
5
I don t typically write reviews, but my experience here was truly exceptional. After visiting TMC ER with concerns of a possible kidney stone, I was discharged and instructed to follow up with a urologist within two days for an in-office procedure. However, I couldn t secure an appointment within that timeframe, so I opted to go to St. Joseph s and be admitted to the urology unit.My pain had become unbearable, and pain medications were no longer effective. The staff at St. Joseph s were outstanding, showing me respect and empathy at every step. Paul, David, Gee, and the nurses who cared for me during surgery and recovery were truly incredible. They treated me as if I were family, with genuine compassion and care. Throughout my three-day stay, they ensured I was comfortable, could rest well, and managed my pain effectively.I highly recommend St. Joseph s for their excellent care and dedication.
Response from the owner1 week ago
So glad to hear that! Huda, thank you for the wonderful review and for taking the time to share your feedback.
tesha jackson
2 weeks ago on Google
1
We were there yesterday visiting my sister. DO NOT GO THERE! IT ISN'T SAFE! She was in the cardiac area and they never checked her even when she pushed the help button 3 times. Thank God we were with her. Plus she is pregnant and they acted like adding OB to her care was the hardest thing anyone could ask. We have called our insurance (her family and my family are military) and told them what a horrible experience and dangerous hospital it is. I hope and pray anyone else that needed help and didn't have family there actually gets help.
Response from the owner1 week ago
Thank you so much for bringing this to our attention, Tesha. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com with your contact information and patient's name.
Masala1
3 weeks ago on Google
1
An RN gave me medication, not in med cup or gloves, barehanded . When I questioned her, she didn't apologize. But lied to her supervisor that she offered me new medication and she didn't. She opened up the medication and handed it to me with her bare hands.Then today, no one brought me breakfast and said I had to wait for lunch.This hospital really needs to get it together.Wish I didn't have to come here.
Response from the owner1 month ago
We are truly sorry to hear about your experience, Masala1. We take this matter very seriously and would like to learn more. Please email patientexperience@tenethealth.com to share your contact information and patient's name.

Location

Accepted Insurance

Carondelet Health Network – St. Joseph’s Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (520) 617-1522
Building icon

350 N. Wilmot Road
Tucson, AZ 85711

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Carondelet Health Network – St. Joseph’s Hospital

2.3/5 (618 reviews)
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Reviews

4.5

Nurses are professional and compassionate, at least they were like that to me, and techs were informative and professional. They tune in with their patients, even though they are crowded and busy all ran smoothly with them. May God bless each and every single one of you!

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (617 reviews)
Huda Mohammed Saleem
2 weeks ago
5

I don t typically write reviews, but my experience here was truly exceptional. After visiting TMC ER with concerns of a possible kidney stone, I was discharged and instructed to follow up with a urologist within two days for an in-office procedure. However, I couldn t secure an appointment within that timeframe, so I opted to go to St. Joseph s and be admitted to the urology unit.My pain had become unbearable, and pain medications were no longer effective. The staff at St. Joseph s were outstanding, showing me respect and empathy at every step. Paul, David, Gee, and the nurses who cared for me during surgery and recovery were truly incredible. They treated me as if I were family, with genuine compassion and care. Throughout my three-day stay, they ensured I was comfortable, could rest well, and managed my pain effectively.I highly recommend St. Joseph s for their excellent care and dedication.

Response from the owner2 weeks ago
So glad to hear that! Huda, thank you for the wonderful review and for taking the time to share your feedback.
tesha jackson
2 weeks ago
1

We were there yesterday visiting my sister. DO NOT GO THERE! IT ISN'T SAFE! She was in the cardiac area and they never checked her even when she pushed the help button 3 times. Thank God we were with her. Plus she is pregnant and they acted like adding OB to her care was the hardest thing anyone could ask. We have called our insurance (her family and my family are military) and told them what a horrible experience and dangerous hospital it is. I hope and pray anyone else that needed help and didn't have family there actually gets help.

Response from the owner2 weeks ago
Thank you so much for bringing this to our attention, Tesha. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com with your contact information and patient's name.
Masala1
3 weeks ago
1

An RN gave me medication, not in med cup or gloves, barehanded . When I questioned her, she didn't apologize. But lied to her supervisor that she offered me new medication and she didn't. She opened up the medication and handed it to me with her bare hands.Then today, no one brought me breakfast and said I had to wait for lunch.This hospital really needs to get it together.Wish I didn't have to come here.

Response from the owner2 months ago
We are truly sorry to hear about your experience, Masala1. We take this matter very seriously and would like to learn more. Please email patientexperience@tenethealth.com to share your contact information and patient's name.
Kelena Eddins (Kelli)
1 month ago
1

My nephew had his girlfriend visiting from out of state, when she had a visable seizure on my living room floor. They performed no tests other than blood and urine, and somehow determined it was anxiety. No EEG, EKG, CAT, MRI or any other diagnostic measures. I had no idea St. Joe's had psychics for doctors.

Response from the owner1 month ago
Thank you so much for bringing this to our attention, Kelena. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com with your contact information and patient's name.
Joan Conatser
1 month ago
1

My sister was treated at this hospital and then they wanted to transfer her to Pueblo Springs Rehabilitation Center. It took my sisters and I six days to speak with a doctor at the hospital. We did not want her sent to Pueblo Springs due to their Medicare reviews. The staff at St Joseph s assured us that Pueblo Springs would be a good choice and that one bad review could cause their rating. After she was transferred to Pueblo Springs she died within one day. She should have never have never left the hospital.After our sister died the doctor actually asked us what cause of death Did We Want put on her death certificate? If I could give the hospital no stars on this review I would have.

Response from the owner1 month ago
Joan, we are so sorry about the loss of your sister. You have our deepest condolences . We d like to learn more about your experience , please email patientexperience@tenethealth.com with your contact information and the patient's name so that we can reach out to you directly.
Alberta Wenke
1 month ago
5

Great hospital

Response from the owner1 month ago
Hi, Alberta. Thank you so much for taking the time to leave us a 5-star rating.
Yuto
1 month ago
5

I went to the ER after a serious seizure. The whole team who helped me were fantastic. My children were also born at this hospital and it was a great experience. Wonderful staff!

Response from the owner1 month ago
Thank you for your positive feedback. We are thrilled you had a great experience.
Marina Novak
1 month ago
1

Response from the owner1 month ago
Hi Marina, we d like to learn more about your experience. Can you please email your contact information, patient's name and more details of your concern to patientexperience@tenethealth.com so we can get in touch with you?
Marsi
1 month ago
5

i was born here in 2009. my mom liked her experience. i liked it too...bc...i was born here and what-not.

Response from the owner1 month ago
Hi, Marsi. Thank you so much for taking the time to leave us a 5-star rating.
Vesper Von Lichtenstein
1 month ago
1

Have to preface this by saying everyone in the ER department was amazing. They were some of the sweetest most amazing nurses I've ever met.HOWEVER this hospital is short beds and takes too many cases than they can handle. And their department nurses are not as nice at all (we did get a super sweet tech and therapists though).But for 18 hours we sat in ER. Eighteen hours...We waited in the active ER area (very noises and stressful with ambulances arriving and lots of gravely injured people right outside the curtain of the little nook we were in). After diagnosis we had 14 hours of constant beeping and noises and shouts and cries and loud voices. That's no rest and being constantly alert. Our nervous systems went through a workout.From 4am to 10:20pm we were in an ER corridor nook. She was finally moved to a quieter ER corridor at 10:20pm. And around 2am moved up to the 4th floor.My Grandmother had blood caked in her hair and you'd think a nurse would have offered me a pan, soap, washcloth... when I got there at 8am (when visiting hours "upstairs" happens) But no. It was the occupational therapist who took the time to give me those items so I could clean my grandmothers head and hair. (At least someone has empathy).At 1:30pm they gave us literally less than 30 minutes notice about discharge and basically forced us out the door.Neither me nor my grandmother had any idea how discharges work. I had never been in a hospital situation before.They acted like the pharmacy change was a huge big deal and they sent up the case worker who was demeaning and did nothing to reframe her responses so we understood easier, so we spent most of the time after the discharge notice trying to figure that out and wonder how discharged worked. No one gave us time to even ask. No one offered a timeline or explained how it worked. We hadn't been able to get her clothes OR UNDERWEAR - they were literally being driven to us at the time - but it wasn't within the 10 minute window the nurse deigned to give us... so she left in a gown. They parked the wheelchair outside her room and came in and started removing tubes and making her sit up. I started crying a bit from being overwhelmed and unprepared and the nurse just kept mumbling to me about being overly "emotional".I KNOW they were like this because they needed bed space. But literally giving us less than an HOUR to make calls to double check home assist (hospital hadn't sent it over as they said), and make sure she was clothed would NOT have been an issue. Just zero empathy and understanding from anyone outside of the ER.UPDATE: We requested a pharmacy change right before discharge and I watched the nurse set it up. But apparently the change didn't go through. So we had to call and go through the hassle of having it changed again.-_-

Response from the owner1 month ago
Thank you so much for bringing this to our attention, Vesper. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com with your contact information and patient's name.
Toni James Heeley
1 month ago
1

Worst experience here. Was not kept aware of my care procedures, I felt neglected and frustrated, no word about my pending surgery, my meds were not addressed appropriately, didn't see a nurse for hours, the internist Dr Rad was not invested in my care. I was npo off and on with no iv fluids running so I got dehydrated. My Trazadone was abruptly stopped without weaning me off. I will say our pct tech Cam was wonderful as was the cardiologist Dr Patel .....Paul Heeley

Response from the owner1 month ago
We are truly sorry to hear about your experience, Toni. We take this matter very seriously and would like to learn more. Please email patientexperience@tenethealth.com to share your contact information.
Nathan M.
1 month ago
3

We ve had our three children born here and have few complaints about the medical care. We, however, have had issues all three times with out-of-network providers.In our latest visit the pediatrician came and spent 15 minutes checking our newborn. They were called Sheridan Childrens Healthcare Services of Arizona Inc. and they were out-of-network. They charged our insurance more than $600. They then sent a bill of more than $400 to us. Which from my understanding of the No Surprises Act should be illegal, unless the hospital had us sign away our protections under that act, which we have no memory of doing.Either the hospital contracts with a provider with illegal billing practices, or it is complicit in morally dubious billing practices by forcing patients to sign away their rights. The medical care was fine but a patient s financial well-being is also important.

Response from the owner1 month ago
Thank you so much for bringing this to our attention. If you're open to discussing your experience further, please reach out to us at patientexperience@tenethealth.com with your contact information and patient's name.
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