Carolina Outreach

Raleigh, North Carolina

3012 Falstaff Road
Raleigh, NC 27610

(919) 615-1027
3.1 (25 reviews)

About Carolina Outreach

Carolina Outreach is located in Raleigh, North Carolina. Carolina Outreach is a North Carolina based mental health services provider with a strength-based focus, highly trained staff and a positive atmosphere.

Outpatient treatment includes comprehensive assessments, individual, group, and family counseling, and medication management. Clients are able to work through mental health issues, trauma, grief, and more. If appropriate, Carolina Outreach can provide referrals to more specialized treatment like alcohol or drug rehab.

Specialized programs such as ACT and FCT help provide support for those who have struggled to find stability in their mental health and daily lives. Clients receive support and connections to community resources to help them achieve stability and live as independently as possible.

Carolina Outreach–Raleigh may accept a variety of insurance plans, such as Cigna, Humana, Blue Cross Blue Shield, Aetna, Amerigroup, Ambetter, United Healthcare, and more. Insurance plans vary, so be sure to verify coverage information and out of network benefits with the insurer.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Services are provided by or under the supervision of a licensed therapist trained in the evidence-based practice he/she is providing. Clients typically meet with their therapist once a week at their office. Outpatient therapy may be provided in conjunction with other Carolina Outreach services. The basic abuse program provides group support and education for those with an abuse diagnosis. Groups meet twice weekly, for 16 sessions, for 90 minutes each session. Child Outpatient therapy services include assessment and individual and/or family therapy. These sessions generally take place in an office setting and are focused on mental health treatment goals developed by the licensed clinician in consultation with the child’s guardian/family members. Treatment approaches vary by clinician, but many of the clinicians at Carolina Outreach are trained to provide Trauma-Focused Cognitive Behavior Therapy (TF-CBT), Parent Child Interaction Therapy (PCIT), Cognitive Behavior Therapy (CBT), and therapy utilizing a Family Systems Approach.

intensive-outpatient iconIntensive Outpatient

The intensive outpatient program provides treatment for those who need additional structure and support. It consists of group sessions which meet for three hours, three times a week, for 12 to 36 sessions. Sessions are led by a trained facilitator and include both education and group therapy. Clients are expected to attend 12-Step meetings to benefit from ongoing recovery support. Clients elect to participate in a group with a regular meeting time in the morning or evening.

aftercare iconAftercare

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult Program

children iconChildren program

elderly iconElderly program

House check icon Settings & Amenities

  • home-setting iconResidential setting

Shield icon Insurance

Our Policy: Carolina Outreach works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a form of treatment that focuses on examining the relationships between thoughts, feelings, and behaviors. By exploring patterns of thinking that lead to self-destructive actions and the beliefs that direct these thoughts, people with mental illness can modify their patterns of thinking to improve coping. CBT is a type of psychotherapy that is different from traditional psychodynamic psychotherapy in that the therapist and the patient will actively work together to help the patient recover from their mental illness. People who seek CBT can expect their therapist to be problem-focused, and goal-directed in addressing the challenging symptoms of mental illnesses. Because CBT is an active intervention, one can also expect to do homework or practice outside of sessions.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

house-medical iconTrauma Therapy

The goal of Trauma-Focused Cognitive Behavior Therapy (TF-CBT) is to help address the biopsychosocial needs of children with Post-traumatic Stress Disorder (PTSD) or other problems related to traumatic life experiences, and their parents or primary caregivers. TF-CBT is an evidence-based model of psychotherapy that combines trauma-sensitive interventions with cognitive behavioral therapy. Children and parents are provided knowledge and skills related to processing the trauma; managing distressing thoughts, feelings, and behaviors; and enhancing safety, parenting skills, and family communication.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Family Centered Treatment is part of Carolina Outreach’s continuum of care for at-risk children and their families. FCT is an evidence-based, in-home service that helps to preserve the family and prevent out-of-home placements. Parent-Child Interaction Therapy (PCIT) is an evidence-based treatment model backed by over 30 years of research. PCIT focuses on improving the quality of the parent-child relationship by changing parent-child interaction patterns. PCIT was developed for children ages 2–7 years with externalizing behavior disorders. In PCIT, parents are taught specific skills to establish or strengthen a nurturing and secure relationship with their child while encouraging pro-social behavior and discouraging negative behavior.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (919) 615-1027
Building icon

3012 Falstaff Road
Raleigh, NC 27610

Call Now - Help is Available
Get Help Now - 984-266-0532
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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Anna Spooner

Reviews

3.1 (25 reviews)
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Google Rating

3.1 (25 reviews)
Sheree Klepchick
3 months ago
1

Doesn't open on time

J D
4 months ago
1

The receptionist never answers the phone. You shouldn't have to travel all the way to an office just to ask one question

Drea
6 months ago
1

My significant other of 10 years has been with Carolina Outreach since it was Turning Point Family care. He struggles with schizophrenia and bipolar mania. They are always losing therapist causing him to have to meet with a new therapist every year so. He never gets to have a true long term relationship with a therapist. Each time he is assigned a new therapist, he has to start all over again. The therapist leave and it takes about 3 months to assign him to a new one. This place should be investigated. Why such a revolving door of workers?

Jessica Lilly
6 months ago
5

I just wanted to leave a review for therapist Chris Hammond at this location. Hands down one of the best therapists I've ever had, he's great at his job, you can tell he's one of the ones that went into this field bc he genuinely has a heart for people. Carolina Outreach really got lucky getting him on their team, I'm super thankful for his insight & how he helps me address things with a new perspective. Highly intelligent, articulate, and empathetic. I really can't recommend him enough. I wish more mental health professionals were like Chris. Thank you Carolina outreach, Chris, and Matt with DBT group for all the help. This place has a phenomenal DBT team.

Keith Zammit
8 months ago
1

This place is awful the front reception always has attitudes all the doctors are leaving . They should be shut down . Don t go here because it s always a problem of some sort

Vicky Aviles
1 year ago
5

Joanne is great so Is Annie

Franklin
1 year ago
5

The therapist I worked with was very compasionate and non-judgemental of my ocd diagnosis. She helped motivate me to go back to school and helped me get into programs that I really needed and that I never knew about. For that I thank her very much.

Wenona Young
2 years ago
1

Jay Long
2 years ago
5

Amanda Hughes
3 years ago
2

I went here for years and was on the same medication and so stable they didn t require me to do therapy any more. They canceled an appointment with me and then when my meds ran out claimed it would be dangerous to prescribe more until they could fit me back in so I had to go through extremely difficulty withdrawal (Physically and mentally) from my meds that I ve been taking for many years and had to find somewhere else to get treatment going forward because that was bordering on malpractice according to many friends I have in the field.

Nadia Blest
3 years ago
1

Worse place to go for mental health. Ppl quit every week so you're constantly starting over and once they get paid you don't mean a thing to them. They need to be shut down

4 years ago
1

I was at the falstaff location for 2 years for medication management and therapy. The therapists are hit and miss... both of the good ones I had left within a couple months. The prescribers are great; very professional and understanding. The front desk people, however, are a problem. Unprofessional, condescending and have zero issues berating you in front of other patients. Double check your appointment times and paperwork if you go here, because they don t have a clue what s going on and have no qualms blaming you for their mistakes.

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