Banner Children’s at Desert

Mesa, Arizona

1400 South Dobson Road
Mesa, AZ 85202

(480) 412-5437
3.11 (241 reviews)

About Banner Children’s at Desert

Banner Children’s at Desert is a pediatric healthcare center in Mesa, Arizona. They have many different specialties and departments here, but one of them is their behavioral health unit. In this department, they help with drug and alcohol addiction along with other behavioral health and mental health issues.

Most of your child’s program will be individual therapy and group therapy. The skilled counselors here can help them develop the skills and emotional wellness they need to overcome their addiction. It’s all about helping your child build a healthy and sober future.

While this facility provides care for kids and teens, they’re actually serving families as well. You’ll be deeply involved in your child’s program. They’ll help you learn about addiction and how it affects your child and they’ll be able to teach you how to support their recovery. They know that this is unchartered territory for a lot of families, and you don’t have to navigate it on your own. Through family therapy and parent counseling, they’ll help you through this time.

While the clients here have mixed experiences most of them say that the staff is genuinely caring and helpful and that they create a compassionate and welcoming environment.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicaid iconMedicaid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare

Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

24-hour icon24-Hour Clinical Care

The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

User icon Programs

check iconAdolescence program

men iconProgram for men

women iconProgram for women

children iconChildren program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting
  • wifi iconWiFi

Shield icon Insurance

Our Policy: Banner Children’s at Desert works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna
AHCCCS
Banner University Health Plans
Health Net

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

nutritional-therapy iconNutritional Therapy

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Check icon Accreditations

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona
License Number: OTC5630

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 9476

Phone icon Contact

Phone icon (480) 412-5437
Building icon

1400 South Dobson Road
Mesa, AZ 85202

Call Now - Help is Available
Get Help Now - 602-900-1258
Question iconSponsored
Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Reviews

3.11 (241 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (240)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
5

My son was here he was so happy because he received a lot of affection and they were very attentive with him when I was not there.

Reviewed on 2/19/2019
Overall Experience
Date Submitted

Google Rating

3.1 (240 reviews)
brett dabbs
1 month ago
1

We have been here twice. The first visit was great! The second was traumatic. The first visit was July 1, 2024. We got taken care of immediately & consistently. Absolutely nothing went wrong. It gave me the sense of safety to be able to bring my baby back if there were ever a need. Low & behold we had to bring our 5 year old back Sep 4, 2024. The first nurse to take blood stuck her & the blood took about 10 mins to fill two tubes. I kept asking if it was normal because I ve never experienced an issue like that before. She reassured me saying she is close to a valve & it s normal. She then went to flush the line & it wouldn t flush. My kid started screaming for her to stop. They sent the blood to the lab but said results were inconclusive because the blood clotted. They gave her a break & came back with the ultrasound to try again, they still couldn t get a vein to run fluids after about 15 mins of torturing my kid my husband finally told them to stop & we refused to have them stick her again. This resulted in us being asked for a $300 co pay, with no results from any labs explaining why my kid is so sick, & sent home with the same issues we arrived with. I am very dissatisfied & upset. I will not trust this hospital with my babygirl again.

Response from the owner1 month ago
We know that our customers expect to have a positive and comfortable experience and are disappointed when that doesn't happen. Please fill out this secure form (https://www.bannerhealth.com/feedback) if you would like to discuss any concerns with us directly.
Dani Dani
2 months ago
1

Long wait time once you are inside the waiting room Was there from 5:30 pm to 10:30 pm. All nurses were nice, the doctor at the children s side seemed overworked and irritable, that s why I m giving a 1 star, very transactional

Response from the owner2 months ago
Hi, thank you for sharing. It s important we receive such feedback so we can learn and grow. If you would like to share further, please fill out this secure form so we can engage the appropriate team. https://www.bannerhealth.com/feedback
SarahElizabeth Halsell
3 months ago
5

Response from the owner2 months ago
Thank you for the positive review!
R.G. Pierce
4 months ago
4

Response from the owner2 months ago
Thank you for the positive review!
Fernanda Castro
5 months ago
1

The worst worry and anguish I have ever gone through in my life because of their lack of interest in my baby's case. My baby is 1 month old, they detected a problem in his heart called Tapvr within 24 hours, we were transferred to this hospital and they scheduled a surgery on the 24th of this month which was canceled the day before with lies, telling me no. They had space and then the assistant commented that the surgeon was going on vacation, my baby had an appointment with his cardiologist and his heart is getting worse every time and needs to be repaired and they still haven't given me an answer about his surgery. My baby has had changes in his the color of their nails and their breathing is getting worse every time, they have no consideration and my baby's life is at risk because of them.

Response from the owner5 months ago
It is always a top priority for Banner to provide a positive experience. If you would like to share further feedback, please complete this secure form (https://www.bannerhealth.com/feedback) so we can inform the relevant team. Siempre es una m�xima prioridad para Banner brindar una experiencia positiva. Si desea compartir m�s comentarios, complete este formulario seguro (https://www.bannerhealth.com/feedback) para que podamos informarle al equipo correspondiente.
M A Holz
5 months ago
1

Seeking behavioral health help for teen, called their line for University Behavioral Health Clinic was told they dont treat anyone under 18.. they had no information about teen help. I found Desert Banner Childrens Behavioral Health and called the number was on hold 15 minutes then used their call back method the recording said someone would call me back. Well they called me back and I got the same recording then a message saying they had tech difficulties and hung up on me !! Like a fool I called back and spent another 20 minutes on hold just to speak with someone about an appointment ARE YOU KIDDING ME? This is unacceptable ! I would never consider using this place.. horrible customer service

Response from the owner5 months ago
Continuous improvement is our goal. If you would like to share further, please fill out our secure form at https://www.bannerhealth.com/feedback so we can make the appropriate team aware. Thank you.
Lowell Luplow
6 months ago
5

My wife gave birth to our daughter here. The care and love that we received from every nurse, every nurses assistant, every doctor and every medical secretary was outstanding. We cannot thank them enough for making our stay excellent.

Response from the owner6 months ago
We love hearing that you enjoyed your Banner experience. Thank you for your positive review and congratulations on your new baby!
Sam Rowley
8 months ago
1

This place has children sitting out in halls. Nursing staff is neglecting patients and do not care if they starve. I will be calling my lawyer to start a malpractice suite soon. My sister us there and they don't feed her all day until dinner and give her water. This is unacceptable.

Response from the owner8 months ago
Our team is sorry to hear about these concerns. We want to do everything we can to provide a quality experience. Please email us at customer@bannerhealth.com so we can get you in touch with the appropriate customer care team. We value your input.
John Matson
9 months ago
5

Doing cardio rehab. Great people there to get me started on my healing journey.

Response from the owner9 months ago
Thank you for taking the time to leave a rating. It s great to know you had a good experience at Banner Health.
Ian Freeman
9 months ago
1

What's the point of an Emergency Room if you have to wait inside the patient room for 5+ hours. You charge me $10k to sit in a tiny room for 5+ hours so I know you can afford more Doctors, even if some of them don't have patients 100% of the day (oh the horror!).I work w the Corporate side of Banner, so the absolute chaos, inefficiency, lack of doctors, overcharging, and downright rotten experience is no surprise.The Corporate side has no clue how to run a business.

Response from the owner9 months ago
Thank you for leaving a review on your experience. We will share this feedback with the appropriate care team.
Abby Gilliam
1 year ago
1

Renisha Sprott is a horrible foul excuse for a human being. Does not belong in pediatrics, or the medical field period.

Dee Andra Russell
1 year ago
5

This Er team is absolutely amazing there. I ve taken both of boys on a emergency basis and have been treated amazing from time of check in to time of check out!

Response from the owner1 year ago
Thank you for taking the time to leave a rating. It s great to know you had a good experience at Banner Health.
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