Brynn Marr Hospital

Jacksonville, North Carolina

192 Village Drive
Jacksonville, NC 28546

(910) 577-1400

About Brynn Marr Hospital

Brynn Marr Hospital, located in Jacksonville, North Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include relapse prevention.

Specialty rehab programs at Brynn Marr Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Brynn Marr Hospital will find the WiFi lets you stay connected with support networks and manage personal affairs during treatment and the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers. For recreation, patients can unwind in the rec room after a lengthy day of therapy, use the gym to stay healthy and build a strong foundation for recovery, or get low-impact exercise and unwind in the pool.

Brynn Marr Hospital has received accreditations from SAMHSA, the state of North Carolina, and The Joint Commission.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

inpatient iconInpatient Rehab

Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.

aftercare iconAftercare

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

24-hour icon24-Hour Clinical Care

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

military-hat iconMilitary program

House check icon Settings & Amenities

  • recreation iconRecreation room
  • weight iconGym
  • wifi iconWiFi
  • pool iconSwimming pool
  • home-setting iconResidential setting
  • private-room iconPrivate rooms

Shield icon Insurance

Our Policy: Brynn Marr Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

equine-therapy iconEquine Therapy

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy helps you reclaim your life after experiencing or witnessing a traumatic event. Therapists help to process these memories, which promotes emotional healing and reduces anxiety in social situations. This improves your overall well being and increases your self confidence.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition Therapy

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

recreational-therapy iconRecreational Therapy

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Check icon Accreditations

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina
License Number: MHH0190

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 958

Phone icon Contact

Phone icon (910) 577-1400
Building icon

192 Village Drive
Jacksonville, NC 28546

Call Now - Help is Available
Get Help Now - 984-266-0532
Question iconSponsored
Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount

Reviews

1.59 (284 reviews)
Rehab.com icon Rehab.com (5)
Google icon Google (279)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

I experienced a medically induced psychosis as a result of an adrenal crisis. I was put at Brynn Marr, where I was denied my corticosteroids for TWO DAYS in the midst of an adrenal crisis. My boyfriend and mom were calling the hospital nonstop, frantically telling them that ... Read More

Reviewed on 11/24/2019
1

I took my child to Brynn Marr and entrusted in their care to help him during this difficult time. We were very scared to leave our teenager in the hands of someone else, but felt at the time it was what we needed to do. Trusting them I walked away crying, thinking God I hop ... Read More

Reviewed on 11/4/2019
1

it wasn't bad, considering it was 20 years or so ago and they prescribed me oxycontin taking darvon and hydrocodone. I didn't get clean, of course. I finally did, years ago. I dont blame the staff, I blame oxi pharmaceuticals.

Reviewed on 10/12/2018
Overall Experience
Date Submitted

Google Rating

1.6 (279 reviews)
William
1 month ago
3

Had a hard getting prescription sent to drug store

Response from the owner1 month ago
Hi, William. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.brynnmarr.org/contact-us/. Thank you again.
Lilee-Kate Garrison
1 month ago
1

Is 0 stars possible instead? this place is SO frustrating. I tried to call THIRTY-SEVEN times and TWO of my calls were picked up, but after that they never even transferred the call to who i wanted to speak to. The other time, they transferred me to the wrong patient and i was talking to some random girl. Then i call back and the lady answering my calls gets rude with me saying i ve already called. I wouldn t have been calling again if i was connected to the right person the first time. This place sucks. terrible staff.

Response from the owner1 month ago
Hi, Lilee-Kate. Thank you for taking the time to review us. Please visit http://www.brynnmarr.org/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
McKenzie Creamer
1 month ago
1

If you re seeking potential employment opportunities I would skip on Brynn Marr. They called me to schedule an interview four days in advance and agreed to meet via zoom call. They never sent the link and I followed up three times before the interview to which no one contacted me back. I contacted them again after the missed interview to show interest and HR last Tuesday and I just received a response that they are not hiring. It has been filled . It takes two seconds to call someone to cancel an interview if that is the case. Highly unprofessional and would not recommend.

Wayne Schriever
1 month ago
1

Former foster boy was at Brynn Marr for one week. He was released last Thursday morning with absolutely no place to go. He sat in the Burger King on Western Blvd for most of the day until I picked him up at 5pm. We went to the shelter in Jacksonville and there was no place for him; BMN has no sent a referral to the shelter - so no reservation was made. I find it irresponsible to send a released patient onto the streets of Jacksonville with absolutely no place to go.

Response from the owner1 month ago
Hi, Wayne. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.brynnmarr.org/contact-us/. We hope to hear from you soon.
Asiya
1 month ago
1

If I could rate this place a 0, I would. I was admitted involuntarily by the police on June 13th. When I arrived around 7 PM, I was experiencing insomnia. I was strip searched naked in front of a man and a woman, and even though the woman was looking for puncture marks, I didn't have any. They gave me a shot to sedate me, and I didn't know where I was or why I was being sedated. The staff lied to my dad, saying I was "beating, cussing, and kicking down doors," but that's not me at all. I was fully aware of what was happening, but I don't remember getting a shot until the next day when I woke up and saw the mark on my arm. I was going through psychosis, and as a result of the medication, I ended up urinating on myself. They started me on anxiety and depression medication without seeing a doctor first, and it gave me bad headaches and tremors, so I requested to be taken off the medication, which made my stay longer. They also kept the facility very cold, with little privacy and just a curtain for a bathroom door. When I told the provider that my blood pressure was lower than usual, she didn't seem to care and just told me to drink water and try to sleep it off. They said if I wouldn't attend group sessions, my stay would be longer, and if I didn't comply even slightly, my stay would also be extended. I was supposed to stay for a week, but they kept me for a month, seemingly to get more insurance money from me. There were fights almost daily, and no phones were allowed. Being a teenager, having my phone with me is important for me to cope, and being disconnected from the real world was really tough. Overall, my experience at Brynn Marr caused me trauma, and I never want to return. The staff was unprofessional, and while some were nice, it seemed like they were only concerned about the money. The schedule and group sessions were not consistent, and it was hard to discuss problems with a therapist or psychiatrist. Everything was done through an iPad zoom meeting. They seemed to just give out pills and sedate patients, and I believe they lied to get more money from me. These reviews are completely accurate, and I hope no one else has to go through what I experienced.

Response from the owner2 months ago
Hi, Asiya. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.brynnmarr.org/contact-us/. We hope to hear from you soon.
Rebecca Gillette
2 months ago
1

I called this facility to speak with my daughter and I just really don't understand their policy towards parents. I love all my children very much and would give or do anything for them. I am very concerned for my daughter because whenever she's away from her family she always contacts me or one of her siblings and this time she has not. I've tried to ask about her wellbeing and it's odd to me that their staff can call me to get information about her but they won't even tell me if she's ok or have her to call me. I spoke with Justin and I am not sure what his job description is but he said he couldn't give me her code which I think is ridiculous!! I also spoke with John and he was very nice to me but again same thing he couldn't give me any information. I have read the reviews on this facility and am very concerned for my daughters safety and wellbeing. I do wish they would take into consideration I have applied for legal guardianship but this process takes time. In the mean time I am very stressed and worried about my daughter and would really appreciate someone passing my number to her and have her to call her mom.

Response from the owner2 months ago
Hi, Rebecca. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your daughter s full name and location in our facility by visiting http://www.brynnmarr.org/contact-us/. Again, thank you. We hope to hear from you soon.
Rosemarie McDaniel
2 months ago
1

My sister has been there since for 1 week and hasn't called us . My sister always calls when she is in a mental hospital . I'm just wondering if you have her si drugged up she can't call . What the heck is going on ????? Why are you not allowing patients to call their families ? Are these reviews true? This sounds like a horrible place for someone to go too . I called and left a message to my sister with Erica . I guess my sister didn't receive it i haven't got a call yet from her . This is terrifying to say the least . We have no idea if she is eating, or has a comfortable place to sleep . What are you doing to those patients ? This is ridiculous. I would've given you a 0 on stars but 1 is the least . Someone needs to check this facility to make sure they are following state guidelines.

Response from the owner2 months ago
Hi, Rosemarie. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your sister s full name and location in our facility by visiting http://www.brynnmarr.org/contact-us/. Again, thank you. We hope to hear from you soon.
Jason Shelton
2 months ago
2

It wasn t so bad I m just trying to call someone I was supposed to text him .

Response from the owner2 months ago
Hi, Jason. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting https://brynnmarr.org/contact-us/. Thank you again.
Rae Burdette
2 months ago
1

i visited this hospital when i was 13, i am now 21. today, i still struggle with panic attacks and the mentions of psychiatric hospitals because of my experience here. i was involuntarily admitted, there were fights everyday, i was scared, alone, and young. i was harassed by several of the other patients in my unit, and the nurses showed no sign of caring. i have severe trauma due to this place, and it needs to be shut down. after reading other reviews, i am terrified for anyone else to be admitted here. for your safety, please do not go to this hospital.

Response from the owner2 months ago
Hi, Rae. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.brynnmarr.org/contact-us/. Thank you again.
ConcarneConcarne
2 months ago
1

I was admitted to this hospital on October of 2018 at the age of around 12-13 and it was easily one of the most traumatic experiences my developing mind had ever endured. I'm 18 now, and I've never been the same since. I still get panic attacks at the mere mention of psychiatric hospitals because of this place. I regret not being able to advocate for myself when I had the chance to at such a young age, and my heart goes out to anyone who's had the misfortune of being admitted here unwillingly like I was. This place needs to be investigated.

Response from the owner2 months ago
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.brynnmarr.org/contact-us/. Thank you again.
Kelsey W
2 months ago
1

Response from the owner2 months ago
Hello, Kelsey. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.brynnmarr.org/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Devance
2 months ago
1

That place sucked I was there this year and most of the Tecs only cared about the paycheck even some the the staff working there said they wouldn t recommend it to there family members or friends they don t rlly prevent u from doing anything the only reason I made it out it cause most of us had to lie and say we were feeling better js to get out that place and the doctor there didn t even talk with us and if he did it was for like 5 min maybe less and he only asked do u feel the same and is the groups helping worst place ever do not recommend

Response from the owner2 months ago
Hi, Devance. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.brynnmarr.org/contact-us/. Thank you again.
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