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Brown County Community Treatment Center / Crisis Center

3150 Gershwin Drive
Green Bay, WI 54311
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Brown County Community Treatment Center WI 54311

About Brown County Community Treatment Center / Crisis Center

This is a short term acute care program that can help you when you’re experiencing a mental health emergency. To be admitted an assessment must determine that you are a threat to yourself or others around you. They have both voluntary and involuntary admissions.

They work with the Crisis Center to screen potential admissions. I like this partnership because the Crisis Center also operates as a mental health hotline where counselors can help you navigate stressful situations. It’s a 24 hour service that also provides follow up support. If you’re unsure if your crisis warrants admission they’ll help you with compassion and professionalism.

This facility is run by Brown County and is associated with the Department of Health and Human Services.

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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Latest Reviews

Trevor Pamanet
1 month ago on Google
1
Not being able to schedule an appointment over the phone is not ideal for some people. Policy needs to change. Makes absolutely no sense whatsoever.
James
1 month ago on Google
1
When my partner called the Brown County Community Treatment Center for counseling, she got a callback in ten minutes and had her appointment set the same day. That’s how mental health services should work. But when I reached out for help with severe, debilitating anxiety — the same facility, same situation — I was immediately told the counselor couldn’t see me due to a “conflict of interest” and that maybe new counselors would be hired in three weeks. No intake appointment. No referral. No urgency. I wasn’t asking for special treatment, just equal access to help. Instead, I was dismissed and left hanging in the middle of a mental health crisis while watching someone else get instant care. This kind of inconsistent response is exactly why so many men avoid seeking help. You can’t preach “mental health matters” while turning away someone in need and offering them nothing but a vague waitlist. It’s hypocritical and harmful. If you’re serious about helping people, fix your intake and referral system so that everyone — regardless of gender or relationship status — is treated with the same urgency and dignity.
Seth Shiffer
7 months ago on Google
1
Bayhaven sucks. Worst food I've ever had and the people are bums.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Brown County Community Treatment Center / Crisis Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive outpatient programs (IOP) support clients' return to their community following inpatient treatment and may also offer an alternative to hospitalization for clients who are relatively stable following detox. Many intensive outpatient rehabs require clients to participate in a minimum of nine and a maximum of 20 treatment hours weekly. IOP services are also highly customizable and typically include a combination of addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies such as meditation.

Rehab aftercare programs support clients' long-term recovery through highly customized wraparound care aligned with clients' evolving needs. Most have been sober for a period of weeks or longer and have completed intensive inpatient rehab but may be receiving outpatient care. Many clients also receive services after being discharged from formal treatment. Long-term care plans are typically developed in collaboration with the client's case manager and care team and may include peer coaching, relapse prevention, and related services.

12 step programs take a holistic approach to addiction recovery, combining peer support with personal spiritual growth. These programs prioritize regular attendance at 12 step meetings, which are free, anonymous, peer-led, and available day and night in most communities. Spiritual principles are invoked to help participants address the root causes of addiction, accept responsibility, and relinquish control over that which cannot be changed. Dedicated programs for specialized groups, such as youth and seniors, are common.

Inpatient rehab is designed to stabilize clients who are exiting detox or those who are in some form of crisis. They are an important preliminary step designed to prepare clients for outpatient, sober living, or community-based care. Clients live at the treatment center and engage in intensive addiction counseling. Group and family therapy is common. Many programs also emphasize recovery-focused life skills training to support clients' sustained sobriety. Some programs offer evidence-based holistic therapies, such as meditation.

Medical detox involves weaning your body off drugs and/or alcohol in an inpatient setting, and is often the first step in addiction recovery. Quitting alcohol and certain drugs (like benzodiazepines or opioids) can cause dangerous side effects once you have become physically dependent. In medically assisted detox, a team of on-site healthcare professionals will work to keep you safe and comfortable during this process. Additionally, they may administer medications when needed to alleviate any withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Treatment for alcohol use disorder (AUD) is available in several formats and levels of care. The treatment process address various issues that contribute to a dependence on alcohol (often referred to as alcoholism). Alcohol rehab in Wisconsin provides the tools and supports you'll need to overcome AUD and maintain long-term sobriety.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

opium iconOpioid Addiction

Dual-diagnosis treatment programs in Wisconsin can provide substance abuse treatment for individuals facing addiction and co-occurring mental health disorders. You can usually find treatment to suit your individual needs, whether that is inpatient, outpatient, or day treatment. These programs utilize evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness-based interventions to help you relearn new thought patterns, develop new coping strategies, and learn the skills to maintain recovery.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy, you will engage in activities that promote forgiveness, healthy communication, and understanding. You'll receive "homework" to practice these skills during the week between sessions. Couples therapy typically lasts around 12 weeks.

One focus of family therapy is to create a network for the individual in recovery. Families must identify dysfunctional patterns and develop healthier ways of interacting. This can significantly improve their loved one's treatment outcome.

Proper nutrition is essential to addiction recovery. That's why nutrition therapy is often included in drug rehab in Wisconsin. This treatment will help you relearn good self care habits such as meal planning and maintaining a nutritious diet.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio
  • spa1 iconSpa
  • lotus iconGardens
  • hiking iconHiking
  • private-room iconPrivate Rooms
  • recreation iconRecreation Room

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Wisconsin

Contact Information

Building icon

3150 Gershwin Drive
Green Bay WI, 54311

Explore Other Centers Near Green Bay

Reviews of Brown County Community Treatment Center / Crisis Center

2.7/5 (23 reviews)
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Reviews

1

I have been waiting for 2 hours for her "schedule" appointment, how much longer can it take to have a doctor come and assist us! I know that they are very busy with all the rest of the patients, but I need help too and it isn't fair to wait that quantity of time

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7727272727273 (22 reviews)
Trevor Pamanet
1 month ago
1

Not being able to schedule an appointment over the phone is not ideal for some people. Policy needs to change. Makes absolutely no sense whatsoever.

James
1 month ago
1

When my partner called the Brown County Community Treatment Center for counseling, she got a callback in ten minutes and had her appointment set the same day. That’s how mental health services should work. But when I reached out for help with severe, debilitating anxiety — the same facility, same situation — I was immediately told the counselor couldn’t see me due to a “conflict of interest” and that maybe new counselors would be hired in three weeks. No intake appointment. No referral. No urgency. I wasn’t asking for special treatment, just equal access to help. Instead, I was dismissed and left hanging in the middle of a mental health crisis while watching someone else get instant care. This kind of inconsistent response is exactly why so many men avoid seeking help. You can’t preach “mental health matters” while turning away someone in need and offering them nothing but a vague waitlist. It’s hypocritical and harmful. If you’re serious about helping people, fix your intake and referral system so that everyone — regardless of gender or relationship status — is treated with the same urgency and dignity.

Seth Shiffer
7 months ago
1

Bayhaven sucks. Worst food I've ever had and the people are bums.

Daniel Hagemeister
1 year ago
5

Compassionate and very understanding. IOP program is very beneficial and counselors are the best.

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