Brook Lane – Frederick Outpatient

Frederick, Maryland

4540-B Mack Ave
Frederick, MD 21703

(301) 733-0331

About Brook Lane – Frederick Outpatient

Brook Lane – Frederick Private Rehab is a facility that helps individuals with co-occurring disorders and substance abuse issues in the Frederick, Maryland, area. This addiction treatment facility has licensed mental health professionals who are dually trained to help those with addiction. Although this institution specializes in mental healthcare, it provides drug and alcohol related outpatient therapy and an intensive outpatient program (IOP).

Brook Lane is one of Maryland’s most qualified outpatient mental healthcare providers to those struggling with alcohol and drug addiction. Those who attend the Brook Lane rehab can expect the following services:

Individuals showing signs of a substance abuse disorder or experiencing addiction-related problems with their mental health or personal lives can seek help at Brook Lane’s person-centered outpatient therapy program.

Stable and managed individuals with co-occurring disorders can join this program that focuses on teaching life skills, specialized education, relapse prevention, and cravings management in 60-minute group sessions.

Brook Lane’s intensive outpatient program (IOP) is designed for individuals with substance abuse or co-occurring mental health and addiction disorders. This IOP follows an integrated care recovery approach, meaning clients learn how to manage and improve their substance abuse tendencies and mental health disorders.

During three-hour group sessions at the detox center, patients learn how drugs and alcohol affect behavior, the brain, and the body through lectures, discussions, and other learning resources.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

partial-hospitalization iconPartial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) is a short-term intensive rehab option designed to provide treatment during the day and you're able to return home at night. PHP treatment offers structured programming, including individual and group therapy, typically meeting 3-5 days a week for 6-8 hours per day. PHP duration averages around 90 days, with some programs offering amenities like transportation and meals.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

lgbtq iconLGBTQ program

bed iconTotal Beds

58

House check icon Settings & Amenities

  • home-setting iconResidential setting

Shield icon Insurance

Our Policy: Brook Lane – Frederick Outpatient works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna
CareFirst
Cigna
Quest Behavioral Health
United States Family Health Plan (USFHP)

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

medicare iconElectroconvulsive Therapy

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (301) 733-0331
Building icon

4540-B Mack Ave
Frederick, MD 21703

Call Now - Help is Available
Get Help Now - 443-376-8502
Question iconSponsored
Fact checked and written by:
Jason Collins
Edited by:
Quentin Blount

Reviews

2.58 (55 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (53)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
4.5

I absolutely love the team at brook lane, they are always willing to work with me regardless of what I’m going through. Keep up the good work!

Reviewed on 4/5/2019
5

The service is really good. People, there are very attentive and they give you the resources you need, they treat you with respect and honesty. I would recommend this center for everyone that needs help with these difficult topics.

Reviewed on 2/21/2019
Overall Experience
Date Submitted

Google Rating

2.5 (53 reviews)
Aaron Williams
2 months ago
1

Run dont walk from this place. Highly unethical, and willing to put patient lives at risk. And tarnish their medical records for good ole fashioned pettiness, and that tried and true staple: medical gas lighting. Too bad there is No magic pill for just being a POS?

Carissa Culkin
4 months ago
1

Maybe this will get their attention because voicemails and emails do not. My son was a patient (they kicked him out after missing a phone call appt) he was seen roughly ten times and this organization continues to mail me bills for his services and have not submitted a single claim to his insurance. I have reported them to his insurance company and I suppose before they illegally send me to collections, I better hire an attorney. Avoid this place at all costs. Such a shame with how scarce mental healthcare for kids is.

Response from the owner4 months ago
Our patient advocate will be reaching out to you to gather more information and look into this situation further.
Kimberly Partington
5 months ago
1

Please save your money and mental health and go elsewhere. Anna Elwood is a psychiatrist here, she does not care about her clients, she does not listen, she does not elaborate on anything. I feel bad for anyone who has the unfortunate experience of trusting her with mental illness.

Response from the owner5 months ago
We strive to provide the best patient care. Our patient advocate will be reaching out to you to gather more information and look into this situation further.
Clara Tam
10 months ago
5

I couldn t recommend Melissa Crigger and the team at Brook Lane enough. It s been a year since I last saw Melissa and every day, I m reminded of the good that she s brought to my life. Melissa was the very first counselor I ever went to and in my fear, I was met with grace, kindness and a listening ear. Because of the way Melissa intentionally listened and asked thoughtful probing questions, I felt seen, heard and known. It has been the privilege of my life getting to be known by Melissa, especially through the pandemic. No matter how full her schedule was, I knew that entering into our time together meant I was walking into a safe space. The hour always passed by too quickly and I always left feeling lighter and braver. Melissa is kind and warm, sunshine personified, and I am a better person because of her care and insights. Thank you, Melissa and the Brook Lane team for creating this safe space in our community, I m forever grateful!

Response from the owner10 months ago
Thank you so much for sharing this with us! We are glad you had a positive experience and hope you are continuing to feel lighter and braver. You deserve the best!
Wolford Bradshaw
1 year ago
1

This review is for James Schiller. When he was my therapist I felt like he didn't help me at all. Happy to have moved on. I didn't like the way he spoke to me. I told him that I believed that I was misdiagnosed and he showed me the DSM book. I feel like it shouldn't have been handled this way. If I'm telling someone that I am concerned that my diagnosis is incorrect I'm not going to verbally dispute who I am with someone who only knew me for 2 days at the time. Please save yourself from his therapy sessions. He puts words in your mouth - what therapist does that? My last therapy session was ridiculous and was the last straw.

John Doe
1 year ago
1

I got banned Because none of them could help me and refused to provide me service

Response from the owner1 year ago
We are here and would like to provide you with services. Because of your anonymity, we do not know your contact information, but we encourage you to reach out to our patient advocate who is always willing to gather more information about your situation and offer you assistance. They may be reached at 301-733-0331 x1274.
m
1 year ago
2

do not go to dr. james schiller. i can confidently say that he is the worst therapist/counselor i've ever been to. incredibly rude, no sympathy or understanding. sides with the abuser rather than the victim. also, made rude comments about my appearance, while brushing it off as a joke. never cried during/after a therapy session until i went to him. i stopped going after the experience at my last appointment - i was a bit late, at no fault of my own (my mom drives me, and at the time she was just getting over a bad illness). when i got there, he proceeded to angrily rant at me for five minutes about being late and how i'm "just wasting his time". it made me feel horrible. that was my breaking point, so i stopped going. i was 17 at the time btw, so obviously he doesn't care about who he's being negative to. this was a few months ago. only positive thing i can say currently is that the front desk ladies are nice.

Response from the owner1 year ago
We are sorry you had this experience. If you would feel comfortable sharing more details with our Director of Outpatient Services, please call 301-733-0331 x4480 and they will look into your situation.
ella
1 year ago
1

they are booked for a month out or more, and then continuously cancel the appointments on the day of, so you might not be able to speak to anyone for 2 months. they also schedule incorrectly. as mentioned in another review, the doctors are so busy and booked they seem jaded and cant remember key information by your next point, and i agree with that.

Response from the owner1 year ago
We are sorry you had this experience. If you would feel comfortable sharing more details with a patient advocate, please call 301-733-0331 x1720 and they will look into your situation. They are here to advocate on your behalf.
Laura B
2 years ago
5

I was diagnosed with chronic depression after my mom passed away in 2006 and was having a very hard time finding a therapist that I was comfortable with. Emily Cunningham was the first therapist I tried at Brooklane and I had a good vibe on the first session. I've gone through several therapists and Emily is the first therapist I've had in years who I look forward to sessions with.I did have a negative experience with one of the psychiatrists and asked to transfer to someone else. The process only took an approval and I was put with someone else for my very next session.

Response from the owner2 years ago
We are so glad to hear this, Laura. Thank you for taking the time to share your experience.
Rachael Martin
2 years ago
5

Have been going to brook lane for 5 or 6 years now with the same therapist. I ve never had a bad experience with therapy or the front desk staff, they re all amazing.

Response from the owner2 years ago
Thank you so much for sharing your feedback, Rachael! We are so happy to hear that you are having a positive experience with our staff. Have a terrific weekend!
Craig Johnson
2 years ago
5

I have been a long time patient of Emily and would highly recommend her. She is always there for me and knows exactly what to say and how to help. Words cannot express how grateful I am to her.

Response from the owner2 years ago
Thank you so much for your feedback, Craig. We are happy you are having such a positive experience with your therapist.
Matthew Norris
2 years ago
4

I have been a patient with Emily for several years. She is relatable, professional and truly cares. She makes contact in between sessions, especially in times of acute crisis. She remembers details sometimes I have forgotten, she has extended her workday to get me a session because of how desperately I needed it. I cannot say enough good things about her.I have generally not had a bad experience with the office staff in Frederick. My only gripe with Brook Lane is the billing department. They billed the wrong insurance for over a year. Then when I tried to correct it by explicitly stating who needed to be billed for what they continued to do whatever they wanted. Due to the type of insurance and authorizations required I needed to pay out of pocket for family sessions. However, when I attempted to pay, the front desk clerk said there is a note here to not accept client payments . After many inquiries and 6 months of letting my actual insurance take over and BL has to refund and rebill, etc, it turns out I have a hefty refund owed to me.In summer of 2021 I asked for it to be returned to me. I was told they were short staffed and those requests were taking 60-90 days, which is fine. But I m still waiting!My treatment has been amazing, billing (which can cause lots of anxiety for people) needs help.

Response from the owner2 years ago
Thank you for your valuable feedback, Matthew. We are happy you have had a good experience with your therapist. We sincerely apologize for the billing issues. This is not acceptable. The director of our patient accounts office will be reaching out to you to gather more details to ensure this does not happen again in the future.
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