Brook Lane – Frederick Outpatient

4540-B Mack Ave
Frederick, MD 21703

About Brook Lane – Frederick Outpatient

Brook Lane – Frederick Private Rehab is a facility that helps individuals with co-occurring disorders and substance abuse issues in the Frederick, Maryland, area. This addiction treatment facility has licensed mental health professionals who are dually trained to help those with addiction. Although this institution specializes in mental healthcare, it provides drug and alcohol related outpatient therapy and an intensive outpatient program (IOP).

Brook Lane is one of Maryland’s most qualified outpatient mental healthcare providers to those struggling with alcohol and drug addiction. Those who attend the Brook Lane rehab can expect the following services:

Individuals showing signs of a substance abuse disorder or experiencing addiction-related problems with their mental health or personal lives can seek help at Brook Lane’s person-centered outpatient therapy program.

Stable and managed individuals with co-occurring disorders can join this program that focuses on teaching life skills, specialized education, relapse prevention, and cravings management in 60-minute group sessions.

Brook Lane’s intensive outpatient program (IOP) is designed for individuals with substance abuse or co-occurring mental health and addiction disorders. This IOP follows an integrated care recovery approach, meaning clients learn how to manage and improve their substance abuse tendencies and mental health disorders.

During three-hour group sessions at the detox center, patients learn how drugs and alcohol affect behavior, the brain, and the body through lectures, discussions, and other learning resources.

Latest Reviews

Matt Williams
2 weeks ago on Google
1
This place has gone down hill rapidly. Appointments are never saved, we have shown up with my 9 year old multiple times to be told the our appointment was canceled. Reminders are never sent anymore. The new office is disgusting, should just lock the doors at this point.
Response from the owner1 week ago
Please give our Patient Advocate a call at 301-733-0331 x1728 at your earliest convenience so she can gather more information about your situation. She is here to advocate on our patients' behalf and she would like to look further into any concerns you may have.
Justine Glieger
1 month ago on Google
2
Saw Dr Lynn Feldman over video a few times about 2 years ago and I expressed my serious concern that I had ADHD and that I needed help with managing it. I subsequently missed two appointments in a row (because of my then undiagnosed and unmanaged ADHD) and was discharged from the practice. I understand missed appointment rules and etc., but as someone who also works in mental health (with individuals who have SMI), the lack of compassion and understanding for this situation was upsetting. Dr Feldman said she would not make an exception for me, regardless of the fact that I reminded her I needed help with ADHD, and I was suddenly without a psychiatrist and still struggling. Again, I understand and signed acknowledging their missed appointment rules, but this experience left me with a bad taste in my mouth. I would not recommend this practice because of this.
Response from the owner1 week ago
Our patient advocate will be reaching out to you to gather more information and assist you.
Aaron Williams
3 months ago on Google
1
Run dont walk from this place. Highly unethical, and willing to put patient lives at risk. And tarnish their medical records for good ole fashioned pettiness, and that tried and true staple: medical gas lighting. Too bad there is No magic pill for just being a POS?

Location

Accepted Insurance

Brook Lane – Frederick Outpatient works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

CareFirst
Quest Behavioral Health
United States Family Health Plan (USFHP)

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) is a short-term intensive rehab option designed to provide treatment during the day and you're able to return home at night. PHP treatment offers structured programming, including individual and group therapy, typically meeting 3-5 days a week for 6-8 hours per day. PHP duration averages around 90 days, with some programs offering amenities like transportation and meals.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (301) 733-0331
Building icon

4540-B Mack Ave
Frederick, MD 21703

Fact checked and written by:
Jason Collins
Edited by:
Quentin Blount

Reviews of Brook Lane – Frederick Outpatient

2.58/5 (57 reviews)
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Reviews

4.5

I absolutely love the team at brook lane, they are always willing to work with me regardless of what I’m going through. Keep up the good work!

Reviewed on 4/5/2019
5

The service is really good. People, there are very attentive and they give you the resources you need, they treat you with respect and honesty. I would recommend this center for everyone that needs help with these difficult topics.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (55 reviews)
Matt Williams
2 weeks ago
1

This place has gone down hill rapidly. Appointments are never saved, we have shown up with my 9 year old multiple times to be told the our appointment was canceled. Reminders are never sent anymore. The new office is disgusting, should just lock the doors at this point.

Response from the owner2 weeks ago
Please give our Patient Advocate a call at 301-733-0331 x1728 at your earliest convenience so she can gather more information about your situation. She is here to advocate on our patients' behalf and she would like to look further into any concerns you may have.
Justine Glieger
1 month ago
2

Saw Dr Lynn Feldman over video a few times about 2 years ago and I expressed my serious concern that I had ADHD and that I needed help with managing it. I subsequently missed two appointments in a row (because of my then undiagnosed and unmanaged ADHD) and was discharged from the practice. I understand missed appointment rules and etc., but as someone who also works in mental health (with individuals who have SMI), the lack of compassion and understanding for this situation was upsetting. Dr Feldman said she would not make an exception for me, regardless of the fact that I reminded her I needed help with ADHD, and I was suddenly without a psychiatrist and still struggling. Again, I understand and signed acknowledging their missed appointment rules, but this experience left me with a bad taste in my mouth. I would not recommend this practice because of this.

Response from the owner1 month ago
Our patient advocate will be reaching out to you to gather more information and assist you.
Aaron Williams
3 months ago
1

Run dont walk from this place. Highly unethical, and willing to put patient lives at risk. And tarnish their medical records for good ole fashioned pettiness, and that tried and true staple: medical gas lighting. Too bad there is No magic pill for just being a POS?

Carissa Culkin
5 months ago
1

Maybe this will get their attention because voicemails and emails do not. My son was a patient (they kicked him out after missing a phone call appt) he was seen roughly ten times and this organization continues to mail me bills for his services and have not submitted a single claim to his insurance. I have reported them to his insurance company and I suppose before they illegally send me to collections, I better hire an attorney. Avoid this place at all costs. Such a shame with how scarce mental healthcare for kids is.

Response from the owner5 months ago
Our patient advocate will be reaching out to you to gather more information and look into this situation further.
Kimberly Partington
6 months ago
1

Please save your money and mental health and go elsewhere. Anna Elwood is a psychiatrist here, she does not care about her clients, she does not listen, she does not elaborate on anything. I feel bad for anyone who has the unfortunate experience of trusting her with mental illness.

Response from the owner6 months ago
We strive to provide the best patient care. Our patient advocate will be reaching out to you to gather more information and look into this situation further.
Clara Tam
11 months ago
5

I couldn t recommend Melissa Crigger and the team at Brook Lane enough. It s been a year since I last saw Melissa and every day, I m reminded of the good that she s brought to my life. Melissa was the very first counselor I ever went to and in my fear, I was met with grace, kindness and a listening ear. Because of the way Melissa intentionally listened and asked thoughtful probing questions, I felt seen, heard and known. It has been the privilege of my life getting to be known by Melissa, especially through the pandemic. No matter how full her schedule was, I knew that entering into our time together meant I was walking into a safe space. The hour always passed by too quickly and I always left feeling lighter and braver. Melissa is kind and warm, sunshine personified, and I am a better person because of her care and insights. Thank you, Melissa and the Brook Lane team for creating this safe space in our community, I m forever grateful!

Response from the owner11 months ago
Thank you so much for sharing this with us! We are glad you had a positive experience and hope you are continuing to feel lighter and braver. You deserve the best!
Wolford Bradshaw
1 year ago
1

This review is for James Schiller. When he was my therapist I felt like he didn't help me at all. Happy to have moved on. I didn't like the way he spoke to me. I told him that I believed that I was misdiagnosed and he showed me the DSM book. I feel like it shouldn't have been handled this way. If I'm telling someone that I am concerned that my diagnosis is incorrect I'm not going to verbally dispute who I am with someone who only knew me for 2 days at the time. Please save yourself from his therapy sessions. He puts words in your mouth - what therapist does that? My last therapy session was ridiculous and was the last straw.

Craig Johnson
2 years ago
5

I have been a long time patient of Emily and would highly recommend her. She is always there for me and knows exactly what to say and how to help. Words cannot express how grateful I am to her.

Response from the owner2 years ago
Thank you so much for your feedback, Craig. We are happy you are having such a positive experience with your therapist.
Matthew Norris
2 years ago
4

I have been a patient with Emily for several years. She is relatable, professional and truly cares. She makes contact in between sessions, especially in times of acute crisis. She remembers details sometimes I have forgotten, she has extended her workday to get me a session because of how desperately I needed it. I cannot say enough good things about her.I have generally not had a bad experience with the office staff in Frederick. My only gripe with Brook Lane is the billing department. They billed the wrong insurance for over a year. Then when I tried to correct it by explicitly stating who needed to be billed for what they continued to do whatever they wanted. Due to the type of insurance and authorizations required I needed to pay out of pocket for family sessions. However, when I attempted to pay, the front desk clerk said there is a note here to not accept client payments . After many inquiries and 6 months of letting my actual insurance take over and BL has to refund and rebill, etc, it turns out I have a hefty refund owed to me.In summer of 2021 I asked for it to be returned to me. I was told they were short staffed and those requests were taking 60-90 days, which is fine. But I m still waiting!My treatment has been amazing, billing (which can cause lots of anxiety for people) needs help.

Response from the owner2 years ago
Thank you for your valuable feedback, Matthew. We are happy you have had a good experience with your therapist. We sincerely apologize for the billing issues. This is not acceptable. The director of our patient accounts office will be reaching out to you to gather more details to ensure this does not happen again in the future.
John Doe
2 years ago
1

I got banned Because none of them could help me and refused to provide me service

Response from the owner2 years ago
We are here and would like to provide you with services. Because of your anonymity, we do not know your contact information, but we encourage you to reach out to our patient advocate who is always willing to gather more information about your situation and offer you assistance. They may be reached at 301-733-0331 x1274.
m
2 years ago
2

do not go to dr. james schiller. i can confidently say that he is the worst therapist/counselor i've ever been to. incredibly rude, no sympathy or understanding. sides with the abuser rather than the victim. also, made rude comments about my appearance, while brushing it off as a joke. never cried during/after a therapy session until i went to him. i stopped going after the experience at my last appointment - i was a bit late, at no fault of my own (my mom drives me, and at the time she was just getting over a bad illness). when i got there, he proceeded to angrily rant at me for five minutes about being late and how i'm "just wasting his time". it made me feel horrible. that was my breaking point, so i stopped going. i was 17 at the time btw, so obviously he doesn't care about who he's being negative to. this was a few months ago. only positive thing i can say currently is that the front desk ladies are nice.

Response from the owner2 years ago
We are sorry you had this experience. If you would feel comfortable sharing more details with our Director of Outpatient Services, please call 301-733-0331 x4480 and they will look into your situation.
Laura B
2 years ago
5

I was diagnosed with chronic depression after my mom passed away in 2006 and was having a very hard time finding a therapist that I was comfortable with. Emily Cunningham was the first therapist I tried at Brooklane and I had a good vibe on the first session. I've gone through several therapists and Emily is the first therapist I've had in years who I look forward to sessions with.I did have a negative experience with one of the psychiatrists and asked to transfer to someone else. The process only took an approval and I was put with someone else for my very next session.

Response from the owner2 years ago
We are so glad to hear this, Laura. Thank you for taking the time to share your experience.
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