Brentwood Hospital of Shreveport

1006 Highland Avenue
Shreveport, LA 71101

Brentwood Hospital of Shreveport LA

About Brentwood Hospital of Shreveport

Brentwood Hospital, in Shreveport, Louisiana, provides behavioral health treatment for kids as young as four up through adults. They have inpatient care and a variety of outpatient programs. There are specialty mental health programs for tweens aged 10 to 13, those on the autism spectrum, military and first responders, and seniors aged 55 and older. The addiction treatment program is for adults 18 and older.

Units are gender specific. The addiction program includes medical detox, education about why addiction happens, and relapse prevention strategies. They offer therapy both individually and in groups, 12 step meetings, and holistic therapies like yoga and relaxation. Clients learn about health and nutrition, and everyone gets individualized aftercare plans.

Reviews of the hospital are mixed and quite a few of them were written by children. Most clients report that the treatment helped them and they were able to get back on their feet and go back to normal life.

Latest Reviews

Dave Boehler
Reviewed on 11/11/2024
1
Horrible place and nobody should be sent here. The doctor my son was assigned is known for keeping patients the full 2 weeks the government will fund, when speaking with him on the phone yesterday, it didn't even sound like my son he was talking about. The staff has been filled with attitude, they short everyone their visitation time, yesterday if I hadn't argued and filed a series of complaints stemming from unprofessional behavior from staff, medicating my son without consent, requested a re evaluation, filed a 72 hour release form that will be denied on false statements, and requested a different doctor, he still hasn't received his socks and shorts after 3 days now. This place has false reviews posted inside giving themselves a 4.5 rating average but that number is nowhere else to be found, even Google reviews show a 2.2 rating, and in reading the ratings that are 5 star, you can tell that aren't real, not when you have to deal with this place as a parent or from the patients inside. I am seeking justice in some form, I want other parents and past patients to join me in protecting our loved ones and get this place shut down
Deidre Rivers
1 month ago on Google
5
Brentwood's ECT program has changed my life. After the very first treatment I experienced positive results and they continued to improve with every session. My moods and emotions are finally manageable and appropriate. I feel the healing everyday. If you struggle with depression , please, consider joining this program it's only 12 sessions too change your life for the better.
Response from the owner4 days ago
Thank you so much for your feedback, Deidre! We truly appreciate it and hope you have a great day!
Logan Kniebuehler
1 month ago on Google
1
It was miserable. Most of the nurses don t care. They didn t have their military wing open so the military was thrown in with civilians and weren t allowed to obtain the proper treatment they needed. Patients would regularly threaten other patients and nurses would threaten patients and treat them like taking care of their needs were a burden to them. A patient would regularly defecate on himself and the nurses would do nothing about it until people stepped in for the man cause he was incapable of standing up for himself. The doctors had changed the meds of a patient the day he was scheduled to discharge, forcing him to stay longer and a friend of mine while I was there had over 200 dollars worth of stuff stolen from him while there. There were feces covered chairs to the point where people would just rather stand all day long rather than risk sitting in someone else s feces. Wouldn t recommend to my worst enemy.
Response from the owner4 days ago
Hi, Logan. Thank you for taking the time to review us. Please visit http://www.brentwoodbehavioral.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.

Location

Accepted Insurance

Brentwood Hospital of Shreveport works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
24-hour icon24-Hour Clinical Care
Initial phases of rehab treatment often require 24-hour clinical care in Louisiana. This supervised treatment offers three main benefits. Medical staff can provide medications to treat withdrawal. Clients can also benefit from having 24-hour nursing staff available to treat any other physical symptoms. Lastly, this setting ensures that professionals are constantly available to address any emotional or mental health issues related to the addiction or co-occurring disorders.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

If you undergo cognitive behavioral therapy in Louisiana, you may engage in role playing, face your fears, and learn to calm your mind and body. These techniques are designed to help you recognize unhealthy patterns of thinking and to learn healthy ways of coping with challenges.

When you participate in dialectical behavior therapy, you'll work on recognizing distorted thinking patterns that are guiding your emotions. You'll learn how to change these patterns to eliminate unproductive reactions. This involves developing better coping mechanisms to handle stressful situations.

People gain great insight into the patterns of behaviors and the triggers that underlie addiction when they participate in group therapy sessions. Your peers will discuss their experiences and strategies they use to manage addictive behaviors, offering you a greater opportunity to learn coping skills that work.

Men and women in Louisiana who seek individual therapy for drug and alcohol addiction treatment will receive therapy in a focused and supportive environment. Therapists customize interventions to your unique situation. This helps you understand the addictive process and develop coping strategies to help achieve and maintain sobriety.

In Louisiana, trauma therapy helps you explore the impact that a traumatic event has had on your life. You can experience emotional and physical responses if you witness or experience a traumatic event. Your therapist guides you in processing the trauma and then developing coping strategies that improve your quality of life.

eye-movement iconEye Movement Desensitization and Reprocessing

The purpose of family therapy is to create a supportive and understanding dynamic between family members. Therapists assist families in identifying and changing negative, harmful patterns while improving open and honest communication. This provides a stable foundation for the recovery journey.

Nutrition therapy is a holistic therapy that allows you to relearn healthy habits you have lost during active addiction. Therapists help you identify the best foods that will give your body the nutrients it needs for recovery and daily living.

Recreational therapy offers you a holistic approach to drug and alcohol addiction treatment. It integrates activities like hiking, art, and team sports to improve your mental and physical health. These activities give you an emotional outlet, help reduce your stress, and fosters social connections as you rebuild your life and maintain sobriety.

Amenities

  • recreation iconRecreation Room
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (877) 678-7500
Building icon

1006 Highland Avenue
Shreveport, LA 71101

Fact checked and written by:
Anna Spooner
Edited by:
Quentin Blount

Reviews of Brentwood Hospital of Shreveport

2.2/5 (396 reviews)
1
Staff
1
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1
Cleanliness
5
87
4
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Reviews

1
Should not be patients here

Horrible place and nobody should be sent here. The doctor my son was assigned is known for keeping patients the full 2 weeks the government will fund, when speaking with him on the phone yesterday, it didn't even sound like my son he was talking about. The staff has been fil ... Read More

Dave B.
Reviewed on 11/10/2024
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (395 reviews)
Deidre Rivers
1 month ago
5

Brentwood's ECT program has changed my life. After the very first treatment I experienced positive results and they continued to improve with every session. My moods and emotions are finally manageable and appropriate. I feel the healing everyday. If you struggle with depression , please, consider joining this program it's only 12 sessions too change your life for the better.

Response from the owner1 month ago
Thank you so much for your feedback, Deidre! We truly appreciate it and hope you have a great day!
Logan Kniebuehler
1 month ago
1

It was miserable. Most of the nurses don t care. They didn t have their military wing open so the military was thrown in with civilians and weren t allowed to obtain the proper treatment they needed. Patients would regularly threaten other patients and nurses would threaten patients and treat them like taking care of their needs were a burden to them. A patient would regularly defecate on himself and the nurses would do nothing about it until people stepped in for the man cause he was incapable of standing up for himself. The doctors had changed the meds of a patient the day he was scheduled to discharge, forcing him to stay longer and a friend of mine while I was there had over 200 dollars worth of stuff stolen from him while there. There were feces covered chairs to the point where people would just rather stand all day long rather than risk sitting in someone else s feces. Wouldn t recommend to my worst enemy.

Response from the owner1 month ago
Hi, Logan. Thank you for taking the time to review us. Please visit http://www.brentwoodbehavioral.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Patricia English
1 month ago
1

Worse place ever no communication with families to explain the plan of care u can call all day long leave your number they tell the kids that they don t have your number so they can return your calls since everytime u call they tell u all the phones are busy they violate hippa policies by giving out information one kids to anyone who calls not knowing who they are very very rude staff The coo really needs to get into the facility and clean house will be reporting to higher authorities such as the state

Response from the owner1 month ago
Hi, Patricia. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.brentwoodbehavioral.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Brookwood Student Ministry
1 month ago
2

Called seven times today and the line hung up or no answer.

Response from the owner1 month ago
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.brentwoodbehavioral.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Lou Ber
1 month ago
1

I was sent here when I was 16 years old, now 18, for a suicide attempt. This place absolutely traumatized me to the point of feeling even more depressed than when I came in. The staff was unbelievably rude and laughed at me whenever I had started my period because they refused to give me my birth control that regulated my super heavy cycles. The doctor said I had psychosis with visual and auditory hallucinations. I did not have anything along those lines other than severe depression and anxiety when seen by my actual doctor. I was given the wrong pill and shortly after began lactating. Imagine being a young girl who cried and cried because you re so scared that something is wrong with your body. I told the nurses at the nurse station and they told me that it s a part of life . The patients I was roomed with were small children, maybe 5-6 years younger than me which made me very uncomfortable. A girl a few years younger than me had stolen a pencil from the station and started scratching her stomach with it; another girl was pulling out her hair while the staff laughed at us. The staff were very ignoring and seemed like they couldn t care less what happened to us. If you ever come across this place, DO NOT SEND THEM HERE. I hope this place gets demolished and the staff who worked there at the time I was there get the same treatment they gave to us because it was absolutely horrible.

Response from the owner1 month ago
Hi, Lou. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://brentwoodbehavioral.com/contact-us/] so that we can follow up with you. Thank you again and we hope to hear from you soon. If you need to speak with someone immediately, please call 911, or the National Suicide Prevention Lifeline at 988.
Monic Manley
1 month ago
1

My 14 was here and the care and the staff that she received was great and she came home with great coping skills. However they told me she would be discharged home Friday and I can pick her up. We live a state over. We'll they called back to say she can leave Thursday... I can't pick her up Thursday so they make these last minute arrangements that they will bring her. I hadn't spoke with Dr about my 14 year old child and they didn't send her any of the meds they started her on. I Have talked with the nurse, medical records, social worker. & paient advocate! Still no med they dropped the ball when they send your kids home. 24 hr still no meds or call back.

Response from the owner1 month ago
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.brentwoodbehavioral.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Violet Chlastak
1 month ago
5

I went there around dec 7 2023, I came out feeling better and the suicidal thoughts were gone! I loved most the nurses<3

Response from the owner1 month ago
Hi, Violet. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Lannya Fletcher
1 month ago
5

Children wing has awesome staff very caring and patient with my daughter.

Response from the owner1 month ago
Hi, Lannya. We think we have an amazing staff too! It's always nice to see messages like this. We hope you have a great day.
britney aldrich
1 month ago
5

I had a family member in here recently. This was the first time she had been in a hospital for psych problems. It s been several years since she has been normal and thriving, talking about being goal oriented and excite about life. Thank you Brentwood and to the staff on the third floor there for taking such good care of her.

Response from the owner1 month ago
Hello, Britney. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Sophie Hodge
2 months ago
1

Response from the owner2 months ago
Hello, Sophie. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.brentwoodbehavioral.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Jasmine Allen
2 months ago
1

BEWARE! They have HORRIBLE customer service! Only a handful of GOOD an or Decent workers! The only thing good about that place is the food!

Response from the owner2 months ago
Hello, Jasmine. We appreciate your feedback. We would like to get more details about this; please visit http://www.brentwoodbehavioral.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
JONATHAN BURLEW
2 months ago
5

After all the bad stuff that I heard ab Brentwood all I can say is that this place was amazing. The staff were nice and helpful, the food was good, and the social environment was very engaging.

Response from the owner2 months ago
Hello, Jonathan. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
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