Baystate Brightwood Health Center

Springfield, Massachusetts

380 Plainfield Street
Springfield MA, 01107

(413) 794-4458

About Baystate Brightwood Health Center

Tucked in a quiet area of Springfield, Massachusetts, Baystate Brightwood Health Center offers many health services including primary and behavioral health, midwifery and infectious disease.

They offer medication assisted treatment for substance use disorder. You’ll work with your clinician to target your addiction from two angles. The medication is non-habit-forming and will help curb cravings for opiates or alcohol. You’ll work through the root causes of your addiction in therapy sessions as well as chart a new path forward for a future without substance abuse.

Their outpatient or partial hospitalization programs help over 10,000 clients each year. They also offer recovery coaches who have lived experience of addiction and its impact on your life.

I like their empower program which is to help pregnant women with opioid use disorder or history of overdose. This community based program offers resources, support and parenting help. This team will work with your OB/GYN team and other community providers to get you all the support you need during pregnancy and after delivery.

Baystate accepts many insurance plans including those offered by Aetna, Beacon, Blue Cross Blue Shield, Cigna of Massachusetts, Connecticare of Massachusetts, Medicare, Health New England and Harvard Pilgrim Health Care.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • medicare iconMedicare
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

User icon Programs

adult-program iconAdult program

women iconProgram for women

women iconProgram for women

House check icon Settings & Amenities

  • private iconPrivate setting

Shield icon Insurance

Our Policy: Baystate Brightwood Health Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Phone icon Contact

Phone icon (413) 794-4458
Building icon

380 Plainfield Street
Springfield MA, 01107

Call Now - Help is Available
Get Help Now - 617-862-0388
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Edited by:
Kerry Nenn, BSW

Reviews

2.3 (16 reviews)
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Google Rating

2.3 (16 reviews)
Dianiris Rosario
2 months ago
5

tiffany adon
6 months ago
1

Started going there in 2007 when I first came here. It was the best clinic in my eyes for over a decade. It s completely different now, they don t answer the phone, they don t call back, they don t check in. Absolutely nothing oh and good luck trying to switch your pcp. I miss Dr.Bell sooooo much, hope he s doing good, place fell apart when he left.

Response from the owner6 months ago
We are sorry to hear about your experience. We recognize your frustration and value your input. If you would like discuss your experience further with a member of our Patient Experience team, please email feedback@baystatehealth.org. -Responded by Baystate Health
Evelyn Caceres
8 months ago
1

Rather keep prescribing meds Instead of taking care of the problem!! So tired of them not listening to my concerns

Response from the owner8 months ago
Thank you for taking the time to leave a response. We are sorry to hear about your visit. We value your input and would like to hear more about your experience. If you'd like, please email us at feedback@baystatehealth.org to discuss these concerns further. -Responded by Baystate Health
Nicole Jimenez
10 months ago
1

It's sad how this place has changed so much. Concerns are not addressed, the staff does not care how you feel. To be able to see a doctor you have to wait months, they do nothing to keep the patient in the clinic. Right now I feel so frustrated.

Response from the owner10 months ago
We are so sorry to hear about your experience. Thank you so much for bringing this issue to our attention. We recognize your frustrations and would like to help. If you'd like, please feel free to contact our Patient Experience Team at 413-794-5456 or email us at feedback@baystatehealth.org to discuss this concern further. - Responded by Baystate Health
Maribel Due�o
1 year ago
1

Leriam Pelaez
1 year ago
1

John John
1 year ago
1

This place is absolutely horrible. Staff have a horrible attitude over the phone as if it bothers them that you are calling. Concerns aren t addressed no one knows what they are doing. Refills aren t filled or take days on out even with important meds. Wouldn t recommend it to anyone!

Response from the owner1 year ago
Thank you for taking the time to leave a review. We are so sorry to learn about your concerns with your visit at Baystate Brightwood Health Center. We value your input and would like to determine how this experience could have made been better for you. Please feel free to email us at feedback@baystatehealth.org. -Responded by Baystate Health
Dark Knight
1 year ago
5

L. A.
1 year ago
5

Carlos Vega
1 year ago
3

3 hours for an appointment 1 hour waiting outside 1 hour waiting for the doctor 1 hour after she arrives omg always the same

Response from the owner1 year ago
Thank you for taking the time to leave a response. We are sorry to hear that your visit did not meet your expectations. We value your input and would like to hear more about your experience and how we can improve. If you'd like, please feel free to email us at feedback@baystatehealth.org.
Hazel Janice
2 years ago
4

Doctor Rivera is amazing

Response from the owner2 years ago
Thank you so much for taking the time to share your feedback, we value your input. We are happy to hear it was a positive experience. Wishing you the best.
Reynaldo Cruz
3 years ago
1

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