Baptist Health Behavioral Health Clinic-North Little Rock

North Little Rock, Arkansas

3201 Springhill Dr
Suite 400
North Little Rock, AR 72117

(501) 945-8838

About Baptist Health Behavioral Health Clinic-North Little Rock

The Baptist Health Behavioral Health Clinic, located in North Little Rock, Arkansas, is a behavioral health service provider for adults. They offer comprehensive mental health services including distance counseling and outpatient substance abuse treatment.

The first step to receiving treatment is a complimentary assessment. Trained staff will be able to evaluate which program may be a good fit for each person. If necessary, staff may refer clients to other drug rehab programs such as inpatient or detox which are available at the Little Rock location.

The team at this Baptist Health Behavioral Health Clinic includes psychiatrists, psychologists,and licensed clinical social workers. Working with this comprehensive team will enable clients to address their specific addiction issues and get the tools they need to succeed.

Treatment plans may include individual and group therapy sessions as well as medications to treat both the addiction and any underlying mental health conditions.

Baptist Health Behavioral Health Clinic accepts many commercial insurance plans such as Cigna, Humana, Beacon, Anthem and ComPsych. Contact your provider to confirm coverage as out of network benefits can vary.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • medicare iconMedicare
  • self-pay iconSelf-pay options

Medical briefcase icon Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

Shield icon Insurance

Our Policy: Baptist Health Behavioral Health Clinic-North Little Rock works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

substance-abuse iconSubstance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Hand holding medical sign icon Clinical Services

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Phone icon Contact

Phone icon (501) 945-8838
Building icon

3201 Springhill Dr
Suite 400
North Little Rock, AR 72117

Call Now - Help is Available
Get Help Now - 501-575-0717
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Fact checked and written by:
Mari Mendoza, BS
Edited by:
Courtney Myers, MS

Reviews

1.1 (8 reviews)
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Google Rating

1.1 (8 reviews)
Jess
2 months ago
1

Aurie
2 months ago
1

I agree with the previous comments, the front desk receptionists are rude. They often speak with loud, harsh, and condescending tones so that everyone in the lobby can hear them while speaking to patients at the counter. They also display attitudes, this has happened to me several times, whether over the phone or in person. Nothing is confidential when speaking to them. They seem to enjoy speaking in loud, and harsh tones. It's extremely embarrassing, humiliating, and unprofessional. When patients come in to see a doctor, they're already dealing with issues and don't need to a rude receptionist on top of it. It's extremely sad, especially since this is a Behavioral clinic. It doesn't seem as though no one is ever held accountable, so it continues to happen. I personally have been spoken to in a rude manner several times. Hopefully upper management will look into, address, and resolve the issue. Sadly, it's starting to discourage me from coming into the clinic to get the mental help that I need. The front desk staff in the Behavioral clinic definitely don't represent Baptist patient care.

Bay Towne
4 months ago
1

As everyone else has said, the receptionist is horrible. Any form of inconvenience results in an attitude, condescending tone, and more. This has happened over multiple conversations. If you re going to a psychologist, you already have enough of your own issues and do not need a rude receptionist on top of it. I can t comment on the doctors, as I was never able to get in with them after 4 months and a rescheduled appointment, however, first impressions mean everything, and boy did that one suck.

KHJ Forever
9 months ago
2

We waited for 2 months, but it wasn't worth it.

Response from the owner9 months ago
We hate to hear of anyone having an experience with us that s less than amazing. We will ensure that our clinic manager receives your comments.
Helen K
11 months ago
1

I agree with the other reviewer! They were rude to me and actually hung up on me! For no other reason than my being a little hesitant in trying to figure out what the next question I was going to ask! Come on now! And this IS the correct office address!!!

Response from the owner11 months ago
We hate to hear of anyone having an experience with us that s less than amazing. We will ensure that our clinic manager receives your comments.
Courtney Lee
1 year ago
1

This place does not treat you with care regarding your mental problems. I would not recommend this clinic. They will call you to reschedule an appointment then charge your insurance company for you not coming to your appointment. Then rude as ever

Response from the owner1 year ago
Courtney, we appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visit our website to access our confidential portal at baptist-health.com/patient-experience.
Nylah Williams
3 years ago
1

I call and rescheduled before the day of my appointment 4 times because twice I had car troubles on my way to the appointment (I reschedule for the next day, but the part store didn t have the part and had to order it so I couldn t make that appointment and I explained when I called once again) and I called and told them and they African American receptionist was rude as always. The other 2 times were emergencies with my epileptic daughter. And the first time was a no show because I assumed they will give me a call for a reminder since the appointment was schedule 3 weeks from when I called and made it. I then explained to them how I actually need a called the day before because it s hard for me keeping up with my appointments, my 3 children s appointments, and just my everyday load as a single parent. Today I had another appointment but I didn t get the reminder so I missed. I get my days mixed up a lot so I really need the reminder. I called and the receptionist told me she isn t obligated to call anyone the day before, but I thought being a facility that tends to mental health patients they would try to do what s best to help the patient, especially when requested. She told me that Dr. Kang would not see me anymore and that I would have to find someone else. So here I am in need of medication that they know because I ve told them the past moth. She could have atleast with professional curtesy saw me one last time and told me that herself and tried to see what is going on. So this just shows me I m just a patient, nobody important and forget if I have a mental breakdown. I wouldn t recommend them to anyone.

Response from the owner3 years ago
Nylah, we hate to hear of anyone having an experience with us that is less than amazing. We will ensure that our clinic manager receives your comments.
M B
3 years ago
1

Do not try to make an appointment here. I waited almost 2 months the first time I scheduled only to find that the week before they canceled and moved my child out to the next month. In the mean time, the PCP tried to bump her up sooner so it changed the provider. Waited another month to have the mean receptionist call and cancel because the new provider didn t take my insurance. This was after confirming the apt earlier that day. Then tried to schedule us for 2 more months out. This is just not acceptable care! Find somewhere that cares and doesn t make you wait months only to call the day before and cancel!

Response from the owner3 years ago
We hate to hear of anyone having an experience with us that s less than amazing. We will ensure that our clinic manager receives your comments.
tony
3 years ago
1

The african american woman that answers the phone and verufys appts is very rude. I would not recommend this place to my dog.

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