Banner Thunderbird Medical Center

Glendale, Arizona

5555 West Thunderbird Road
Glendale, AZ 85306

(602) 865-5555

About Banner Thunderbird Medical Center

Banner Thunderbird Medical Center, located in Glendale, Arizona, provides alcohol and drug rehab services to individuals seeking recovery throughout the county. Services are available to adults and adolescents.

Banner Thunderbird Medical Center provides evidence-based treatment interventions and clinical therapies to assist individuals in transforming their lives. Services include medical detox and intensive outpatient programs.

Medical Detox
The medical detoxification program begins with an evaluation. Clients are provided 24/7 monitoring and care. Treatment involves stabilizing each individual mentally and physically. Medical staff help clients safely and effectively remove addictive substances from their body.

Intensive Outpatient Program
The intensive outpatient program provides treatment for several hours, several days per week. Treatment addresses mental health, dual diagnosis, and addiction concerns. Clients participate in therapy, 12-Step programming, and peer support services.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare

Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

sober-living iconSober Living Homes

If you're struggling with adjusting to daily life after inpatient rehab, a sober living home in Arizona may be a good option. These residences offer an in-between option where you can practice the skills you learned in rehab in a structured, drug-free environment. This transition can help you prepare to face the "real world" after treatment. You'll live with others in recovery and follow house rules such as contributing to chores and paying rent.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting
  • wifi iconWiFi

Shield icon Insurance

Our Policy: Banner Thunderbird Medical Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna
Banner University Health Plans
Health Net

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

animal-therapy iconAnimal Therapy

Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating Disorder Treatment

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

medicare iconElectroconvulsive Therapy

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 9467

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona
License Number: OTC5945

Phone icon Contact

Phone icon (602) 865-5555
Building icon

5555 West Thunderbird Road
Glendale, AZ 85306

Call Now - Help is Available
Get Help Now - 602-428-2921
Question iconSponsored
Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews

2.6 (1443 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (1442)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

The wait here for anything is too long, they 'take their time' to meet your needs because they are way to busy talking about their personal lives or they just don't care enough, and they act rude. It's really disappointing.

Reviewed on 2/18/2019
Overall Experience
Date Submitted

Google Rating

2.6 (1442 reviews)
Greg Giles
1 month ago
5

Great hospital. Can get busy. I would recommend this place if in need

Response from the owner1 month ago
Nothing makes us happier than hearing our staff is doing a great job. Thank you for the feedback.
Jamielynn Lanser
1 month ago
1

The Case Manager Stephanie was out right was rude, degrading, childish, un compassionate and did not do her job!!!!!!!!!!!

Response from the owner1 month ago
Feedback is always important for us to learn and grow. Please fill out this secure form if you would like to share additional information for the team: https://www.bannerhealth.com/feedback.
Ninza Chef Patrick
1 month ago
1

2nd update.I was charged for my right hand support.And I paid in full. That bill came from BREG.Then a month later, they sent me another bill with different account number.That support is $40-60 range can be found from google.And they charge me almost $180.I DO HAVE ONLY 1 HAND ON MY RIGHT SIDE. HOW CAN I BUY 2 HAND SUPPORT AT SAME TIME???I asked them and they told me they call me back in 2 days.But they didn't and sent me past due invoice.Banner health thunderbird should be contract with scammers and they receive lots of money I guess.Breg make free $100 and maybe give $50 to Banner health by scamming.THIS IS SCAM hospital who contract with SCAMMERS.Be careful.THIS HOSPITAL MAKE YOU WHO HAS 2 OR 3 HANDS ON ONE SIDE OF YOUR BODY. MAYBE THAT WOULD BE YOUR FEET.SCAMMING HOSPITAL AT ALL.I was here due to accident on 5/18 - 5/19/2024. MANDY, who was in X-Ray room was so much rude. I went through the pain and she was keep yelling me. After that, Dr. Boyer Jody, actually she was so nice. But the nurse who helped me, that was the problem. I don't know her name. But I can subscribe how she looks. However, she offered me the shoulder strap for hand injury. So I refuse that. And she throw that in to the sink. A month later, I got the bill for that. I clearly refuse to use it. In case that will be charge to me, at least she need to let me know I will be charged. Then I can at least keep that even if I don't need it. I can decide to dump it or not. But I don't have anything on my hand and be charged. THAT IS HOW MEDICAL BUSINESS MAKES MONEY. DIRTY WORLD!

Response from the owner3 months ago
Please complete this secure form so that we can learn more and connect you with the appropriate team members: https://www.bannerhealth.com/feedback.
marilee bennett
1 month ago
1

Response from the owner1 month ago
Please complete this secure form so that we can learn more and connect you with the appropriate team members. https://www.bannerhealth.com/feedback
Janet Guzzardo
1 month ago
5

Response from the owner1 month ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Desiree Worden
1 month ago
5

Response from the owner2 months ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Sethbower11
1 month ago
5

I was here in the Cascade unit for suicide idealization, the staff here were absolutely amazing, and professional. The environment was felt very chill and safe. They made sure that I was safe upon my discharge, I highly recommend this place if you are in a behavioral health crisis.

Response from the owner1 month ago
It's always great to hear positive feedback. Thank you for sharing!
Dark Explorations
1 month ago
1

If you have insurance they will milk you for all it's worth. I wish I could rate this hospital with a negative rating.

Response from the owner1 month ago
Please complete this secure form so that we can learn more and connect you with the appropriate team members: https://www.bannerhealth.com/feedback.
Carrie Vitale
1 month ago
5

I came from out of town for my surgery. I felt very well taken care of.

Response from the owner1 month ago
It's always great to hear positive feedback. Thank you for sharing!
Irene Lignos
2 months ago
1

It was a terrible experience. I went to have TEE. However, one of the two techs poured the numbing solution down my throat, causing me to choke and gasp for breath. I feared for my life. The female anesthologist turned away and did nothing to help me

Response from the owner2 months ago
Please complete this secure form so that we can learn more and connect you with the appropriate team members: https://www.bannerhealth.com/feedback.
Ariana Sifuentes
2 months ago
5

Response from the owner2 months ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Dorice Benedetto
2 months ago
5

I ll admit I was worried reading some reviews, and was reluctant to come to this hospital, however I had carotid artery surgery done here, and was in their ICU overnight. They took excellent care of me and were so kind and compassionate, a huge shout out to George and Kyle my nurses! Thank you for giving me the upmost care on your watch!!

Response from the owner2 months ago
It's always great to hear positive feedback. Thank you for sharing!
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