Banner Behavioral Health Hospital

7575 East Earll Drive
Scottsdale AZ, 85251

Banner Behavioral Health Hospital AZ 85251

About Banner Behavioral Health Hospital

Banner Behavioral Health Hospital provides behavioral health care program for children, teens and adults faced with psychiatric, behavioral health, or chemical dependency challenges. We also can help patients with co-existing psychiatric and substance abuse problems.

Banner Hospital is dedicated to provide safe, confidential and compassionate treatment with customized treatment plans to meet each patient’s needs in the least restrictive therapeutic environment.

The Banner Psychiatric Center has an observation area for 24 patients and is staffed 24/7 with physicians, nurse practitioners, RNs, behavioral health technicians and counselors. Our staff provides assessments for outpatient treatment, as well as offering Intensive outpatient programs at both our Scottsdale facility and Chandler office for adults and adolescents with chemical dependency or mental health challenges.

Some of the treatments offered by Banner Health for patients struggling the behavioral and mental health conditions include Dialectical Behavior Therapy (DBT), somatic therapy, stress management counseling, medical detoxification, medications, individuals, couples, family, and group therapies.

Latest Reviews

Steven McCollum
2 weeks ago on Google
1
Lies, lies and more lies. Haven t even gotten the patient there yet, but just lies and lies. Said transport was on the way, it wasn t. They wanted payment first (hours later). Tell you that you have a choice, but if you chose not them they threaten DCS. They don t talk to both parents, at all. They don t care. Just pay them the money, cause this is all they care about.Fun times with this clown show.
Response from the owner1 week ago
We're committed to continuously improving the quality of care and services provided. Please fill out this secure form if you would like to share additional information for the team: https://www.bannerhealth.com/feedback.
David Allee
1 month ago on Google
4
The staff are generally very friendly and supportive. It's definitely not perfect, but overall it might just be the best mental health facility in Arizona. Just PLEASE stop playing disturbing graphically violent scary movies - find something that encourages good mental health rather than creating more traumatic memories.
Response from the owner8 months ago
Thank you for leaving a review on your experience. We will share this feedback with the appropriate care team.
Christina Grant
1 month ago on Google
2
Who is the best person to call so we can get updates from the drs of my child? Does anyone have a name or number?
Response from the owner1 week ago
Please complete this secure form so that we can learn more and connect you with the appropriate team members: https://www.bannerhealth.com/feedback.

Location

Accepted Insurance

Banner Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Hypnotherapy (aka guided hypnosis) can be used as a therapeutic modality to treat substance use, especially in terms of quitting smoking cigarettes (nicotine). Clinical hypnotherapists help clients turn their attention inward, accessing unconscious or subconscious material, and then make suggestions that are healthier for the individual. The process can help clients make deep, positive, and lasting changes, including ceasing addictive habits.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Transcranial Magnetic Stimulation (TMS) is a non-invasive way of stimulating the brain in order to help with symptoms of depression. TMS uses elecromagnetic coils to deliver magnetic pulses to the brain, which can improve a patient's mood and ease depression. It's often used when other depression treatments haven't worked.

Amenities

  • desert iconDesert Setting
  • wifi iconWifi
  • recreation iconRecreation Room
  • private-room iconPrivate Rooms
  • pool iconSwimming Pool
  • music2 iconMusic Room
  • meditation iconMeditation Room
  • hiking iconHiking
  • weight iconGym
  • art iconArt Activities

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1481

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona
License Number: SH0147

Contact Information

Phone icon (480) 448-7500
Building icon

7575 East Earll Drive
Scottsdale AZ, 85251

Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount

Reviews of Banner Behavioral Health Hospital

3.18/5 (230 reviews)
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Reviews

1

I would never go back to BBH. The staff makes themself unapproachable. They treat you like criminals not patients. No one talked to me when I first got there about anything. I was totally lost so I just stayed in bed. They would come in and ask me if I wanted to eat. They d ... Read More

Reviewed on 8/16/2019
1

The staff tends to be rude and condescending. They lack communication skills between the staff and towards the clients. They only care about your money. DO NOT go here if you are seeking for help.

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (228 reviews)
Steven McCollum
2 weeks ago
1

Lies, lies and more lies. Haven t even gotten the patient there yet, but just lies and lies. Said transport was on the way, it wasn t. They wanted payment first (hours later). Tell you that you have a choice, but if you chose not them they threaten DCS. They don t talk to both parents, at all. They don t care. Just pay them the money, cause this is all they care about.Fun times with this clown show.

Response from the owner2 weeks ago
We're committed to continuously improving the quality of care and services provided. Please fill out this secure form if you would like to share additional information for the team: https://www.bannerhealth.com/feedback.
David Allee
1 month ago
4

The staff are generally very friendly and supportive. It's definitely not perfect, but overall it might just be the best mental health facility in Arizona. Just PLEASE stop playing disturbing graphically violent scary movies - find something that encourages good mental health rather than creating more traumatic memories.

Response from the owner9 months ago
Thank you for leaving a review on your experience. We will share this feedback with the appropriate care team.
Christina Grant
1 month ago
2

Who is the best person to call so we can get updates from the drs of my child? Does anyone have a name or number?

Response from the owner1 month ago
Please complete this secure form so that we can learn more and connect you with the appropriate team members: https://www.bannerhealth.com/feedback.
Yo Mama
1 month ago
1

This place is horrible!! I would not recommend, as a old patient I saw drug deals going on with kids vapes being hidden in walls, somebody got punched in the face,The staff do nothing but what they think will get them payed, Cheyanne,Theresa,Angelica were the worst of all. Definitely thinking about sueing!

Response from the owner1 month ago
Please complete this secure form so that we can learn more and connect you with the appropriate team members: https://www.bannerhealth.com/feedback.
Jon
2 months ago
5

This place is amazing! Compared to other detox facilities, it's like staying at a nice hotel that's actually a hospital. I have been through a lot with my alcoholism over the years. I've been to some pretty scary detox places where most of the people have ankle monitors and it feels like jail. No privacy and the food sucks.At any Banner Behavioral Health Hospital you are treated like a patient and not a drunk/addict. I don't know anyone in their right mind that would complain about having their own room, with a bathroom and shower.A patient started having a seizure in the middle of group meeting and he was immediately attended to and taken to the hospital which is right next door. You don't get that kind of top notch treatment at other places.The cafeteria serves delicious food with tons of options. You can eat as much as you want while in the cafeteria. There's one thing though, if you don't attend your regular meetings (which are easy, fun and educational) you don't get to go to the cafeteria. You just get a tray full of food, which is still good but you don't get to choose the meal.ATTEND THE MEETINGS! It's worth it in so many ways.I have so much respect and admiration for all the nurses, staff and even the security guard (top flight security of the world!)Thank you guys for helping to keep me sober!

Response from the owner2 months ago
It is our mission to make health care easier so that life can be better. We always appreciate hearing that we've exceeded expectations.
Casandra Anderson
2 months ago
1

They do not keep your information private. They have a super loud talking lady at the front. Whole lobby could hear her talking about a patient and that patients insurance. No actual provider there at night. If you value your mental health go somewhere else. Oh and if you have an dietary restrictions you won't be accommodated here.

Response from the owner2 months ago
We never like to hear that anyone is frustrated. We will look into this if you fill out this secure form: https://www.bannerhealth.com/feedback.
Jeremy J Stewart
3 months ago
5

I recently admitted myself to this facility to detox from a sever alcoholic binge. I was brought by family all the way from Northern Arizona, due to lack of quality facilities in my area. I spent 6 days at this facility and experienced some of the best medical care and support in moving forward with my addiction and next steps. Kesha, a behavioral tech on my unit, stood out and truly impacted my time there, and inspired my journey into sobriety. A true rockstar at what she does. I'll never forget the time she took just to talk to me, laugh with me, and make me feel seen and heard. I felt safe, and free to express myself and my troubles without judgement. 6 days there, truly changed my mindset and set me up for the next steps. 10/10 would recommend this facility.

Response from the owner3 months ago
It is our mission to make health care easier so that life can be better. We always appreciate hearing that we've exceeded expectations.
Kory Reed
3 months ago
1

My daughter was recently here and yes the nurses where nice and I think my daughter benefited being there but what I m not happy about is when my daughter was discharged I asked for her things back like some clothing and some hygiene stuff all the nurses looked at me like I was stupid and had no clue what I was talking about even my daughter mentioned to them that her stuff was in there. They lost some of her clothing and her hygiene products that I had brought up for her I m not to happy about this and they should of been more on track about my daughters personal items and they have yet to call me back about them I honestly think they stole them or are keeping them I would like my daughters items to be returned she was in the saguaro and kachina units. These nurses need to make sure that they keep track of the kids stuff and not be so careless and rude about it.

Response from the owner3 months ago
Please fill out this secure form if you'd like to provide additional feedback: https://www.bannerhealth.com/feedback.
Alysia Iguado
3 months ago
1

So slow. Waited over 4 hours in the waiting room, watching other people come and go that came in after us. Watched one person get checked in for over an hour. And to top it off, no water in the water jug in the middle of summer. Go anywhere else.

Response from the owner3 months ago
Hi, thank you for sharing. It s important we receive such feedback so we can learn and grow. If you would like to share further, please fill out this secure form so we can engage the appropriate team. https://www.bannerhealth.com/feedback
Steven Sarah Parker's Man
4 months ago
2

The only thing that was really nice was I got my own room I was able to wash my own clothes and the food was really decent pretty upset that I got discharged with none of my issues being resolved or worked on or listened to with no place to go after several suicide attempts in the last month more so ever than in my entire 38 years of living and here I am feeling the same but worse and all because I took a shower did my laundry brushed my teeth answered phone calls with no help in resolving any of my issues and I am sitting here feeling worse than when I went in there

Response from the owner4 months ago
Please complete this secure form so that we can learn more and connect you with the appropriate team members: https://www.bannerhealth.com/feedback.
Brandon Cruz
4 months ago
4

Response from the owner3 months ago
Thank you for the positive review!
Mrs. Pablos
4 months ago
5

Response from the owner2 months ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
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