Avenues Recovery Center: Drug & Alcohol Rehab In Eastern Shore

821 Fieldcrest Road Cambridge, MD 21613
DetoxInpatientOutpatient
Avenues Recovery Center at Eastern Shore

About Avenues Recovery Center: Drug & Alcohol Rehab In Eastern Shore

Avenues Recovery Center is a residential rehab in Cambridge, Maryland. Avenues actually has several locations, but this is their Eastern Shore location. It’s a pretty large 104 bed rehab with a wide variety of therapies and services within a luxury setting.

This treatment center can start off your recovery journey with detox care. After you’ve detoxed you’ll have an immersive treatment program where you’ll get the personalized care and varied treatment you need for a strong and sustainable recovery. That includes individual therapy and group therapy for starters. There are educational workshops that will teach you about addiction and how it affects your mind and body and will teach you strategies for defeating it. There’s counseling for families and couples, and there are medications that can help with cravings and withdrawal too. Plus there are daily 12 Step meetings and plenty of holistic therapies like art therapy, yoga and meditation.

All of this happens within upscale residential facilities. They have a large property that has plenty of amenities like a basketball court and a premium gym. They have lounge and recreational areas, and there are fun activities on weekends, too, plus they provide local transportation when you need it. When you finish your program they partner with sober living homes in the area to give you a smooth transition to the next step in your journey.

Previous clients rave about the facility and the program. Many say that it’s the reason they have survived and overcome their addiction to lead a healthy and fulfilling life. They say it’s because the counselors and staff here are experts in what they do.

Facility Overview

Bed icon 104
Number of Available Beds
Calendar icon 30-90
Avg Length of Stay in Days
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.1 / 10

Location

Accepted Insurance

Avenues Recovery Center: Drug & Alcohol Rehab In Eastern Shore works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients who are leaving inpatient rehab often choose to transition into an intensive outpatient program (IOP) to receive high-level support as they reintegrate into their home, workplace, and community. Intensive outpatient rehab also benefits those at risk of relapse. Clients typically participate in nine to 20 hours of treatment weekly, with modalities ranging from psychotherapy to addiction and recovery education. Many programs also provide medication assisted treatment (MAT) and complementary care, such as nutrition counseling, and acupuncture.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically partner with their case manager and care team to identify and access the services that best align with their recovery needs and goals. Rehab aftercare services are designed to evolve with clients' changing needs to promote their long-term sobriety. Care modalities are highly customized and may include a range of medical, mental health, and social service resources, including peer coaching, career counseling, and 12 step program induction.
12-step icon12-Step
12 step programs provide accessible peer coaching for participants at all stages of their recovery journey. Meetings are peer-led, anonymous, free, and available multiple times per day in most communities. Participants also receive one-on-one mentoring by a self-selected sponsor. 12 step recovery is based on spiritual principles, which enable participants to understand their disease, accept responsibility for their choices, and relinquish control over that which is unchangeable. Religious affiliation isn't required and specialized formats are available.
sober-living iconSober Living Homes
Most sober living homes in Maryland are located in peaceful, quiet neighborhoods. These private residences are designed to offer a low-stress but structured environment where residents can focus on their ongoing recovery efforts and receive support to maintain sobriety. Several individuals, all of whom are in recovery, share the halfway house. This type of communal living helps decrease relapse, increase employment rates, and helps individuals hone their recovery skills.
heart-hands iconIntervention Services
If you think a loved one needs help with substance abuse, but they are not seeking treatment, it may be time for a drug intervention in Maryland. Intervention services can help you with this effort. During the intervention, loved ones share how their addiction-related behavior has affected them and encourage the individual to get treatment. The intervention specialist helps facilitate the conversation and explain how treatment can help.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) is a short-term intensive rehab option designed to provide treatment during the day and you're able to return home at night. PHP treatment offers structured programming, including individual and group therapy, typically meeting 3-5 days a week for 6-8 hours per day. PHP duration averages around 90 days, with some programs offering amenities like transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Quitting drugs and alcohol on your own can cause uncomfortable and even dangerous side effects caused by the withdrawal process. In medically assisted detox, a team of licensed medical professionals will monitor your health, provide medication for potential withdrawal symptoms, and work to keep you safe and comfortable. Most people transition to an inpatient program or a maintenance program that uses medication assisted treatment (MAT).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

equine-therapy iconEquine Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four key principles guide motivational interviewing. These are empathy, self efficacy, rolling with resistance, and developing discrepancy. These techniques allow the client to examine their motivations for change, identify discrepancies in their current situation and future goals, and feel empowered to make changes to reach their goals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff & Accreditations

Staff

Charlie Pleeter

Executive Director

Tammy Brown

Administrator

Tamika Watson

Nurse Manager

Sarah Jenkins

Medical Lead

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Maryland

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (410) 346-1993
Building icon

821 Fieldcrest Road
Cambridge, MD 21613

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of Avenues Recovery Center: Drug & Alcohol Rehab In Eastern Shore

4.49/5 (242 reviews)
3
Staff
2.5
Amenities
2.5
Meals
1
Value
2.5
Cleanliness
5
200
4
13
3
4
2
2
1
22

Reviews

1
Lies and Fraud

Lies and Fraud. My loved one was seen here and left prematurely due to the conditions they are in a completely different facility now and doing great! The pictures and Brochures are filled with lies.

Autumn M.
Reviewed on 6/3/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
5
Life changer

Had no idea what to expect when i arrived, but the staff and clients were very helpful and welcoming. It’s a healthy mixture of structured learning along with fun recreational downtime. The Staff are wonderful & truly care.. I learned how to truly live & laugh aga ... Read More

Eva W.
Reviewed on 10/2/2023
Staff
5
Amenities
4
Meals
4
Value
1
Cleanliness
4
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.5 (240 reviews)
Chris Craig
3 weeks ago
5

Awesome place for recovery. This counselors great and care very much about their clients success while in treatment and after as well.

Kristie Fletcher
4 weeks ago
1

Well it's been 60 days I've tried to get into this place they discriminated against my disability left me a voicemail from Tyler stating that to give them a call but they're not accepting any service dog any service animals so I boarded my service animal against my own better judgment and I'm still without my service animal and I'm still not in avenues they would not still let me go they started hanging up on me every time they saw I boarded my animal my service working animal and I can't get her back for 15 more days that was the agreement so without my service animal and without treatment and I just want to let you know that Tyler Bobby kristabel Jessica the clinician all of them have discriminated against my disability and that's all I can say at this time but just run far away far away I asked to speak to someone and upper management can I get a contact number for owner or somebody in upper management to speak with themshe told me she don't know if no numbers to contact anyone if for complaints or if you have any so so the only thing I could do is contact an attorney because they refused to give me any kind of number to contact and owner but yet the owner I noticed answers all these reviews on here telling people they're not ready for treatment that was a God awful thing to say people are ready for treatment maybe your place just isn't ready for people that wants to treat me I will be contacting the Ada right now and FHA so if the owner when you do see this if you could somehow get me a contact number cuz your workers won't do it then let me know how I can get ahold of you so we can talk about this because I also have a recording on my answering machine on my voicemail from Tyler stating that I need to call them back but they are not accepting no service dog discriminated against my disability right there since this has happened my anxiety has been to the roof my anxiety my depression a whole bunch of stuff has occurred due to thisevery heads another dollar for them believe me they do not care this is proof they don't care they violated me in many ways against the law and also asked for my medical records because I have a service dog that is a violation they really need to study the laws at this time that's all I can say I will post more as allowed hopefully my voice will make a change for disabled people getting turned away by these places

Response from the owner3 weeks ago
Hi Kristie, We're so sorry to read this review. Your dedication to your recovery and consistent effort to get yourself the help you need are truly admirable! Unfortunately, our facilities are not able to accept service animals due to facility and program limitations. We'd love to help you find a treatment center that is the right fit for you, and we're truly sorry you had a difficult time getting through to us. Please reach out 24/7 at 888-683-0333 so that we can help you. We wish you success on your recovery journey, and only success in all of your endeavors. All the best, The Avenues Team
Kerry Gardner
4 weeks ago
5

It was a good experience being here and all the staff facilitater was awesome.

Response from the ownerInvalid relative date format: an hour ago
Hi Kerry, thank you so much for this nice review! We feel honored to have been part of your recovery journey through our Eastern Shore facility. We wish you all the best on your continued healing and hope you stay in touch please!
kennizzle10
4 weeks ago
5

I am very fortunate for Avenues. They helped me a lot on getting back on track toward my goals in life and realizing all the good in living a clean and sober lifestyle. I really appreciate the help of my counselor Jessica M. And my case manager Kristina. All of the staff were very kind and helpful for me personally.

Response from the ownerInvalid relative date format: an hour ago
Hi kennizzle10, thank you so much for this fantastic review! We feel honored to have been part of your recovery journey through our Eastern Shore facility. We wish you all the best on your continued healing and hope you stay in touch please!
Linda
4 weeks ago
5

My experience was well worth the time and effort that I put into it. I now have peace knowing I don't need to depend on drugs. The counselors and group facilitators are so sincere and they really work hard for the clients.

Response from the ownerInvalid relative date format: an hour ago
Hi Linda, thank you so much for this fantastic review! We feel honored to have been part of your recovery journey through our Eastern Shore facility. We wish you all the best on your continued healing and hope you stay in touch please!
Jacob Shank
4 weeks ago
1

This place is disgusting and very dirty there are roaches in the rooms and food all over the place they served raw chicken one night and they don't care about the patientsv

Response from the owner4 weeks ago
Hi Jacob, We're sorry to read this review. Thank you for your honest feedback. The maintenance of our Eastern Shore facility has had a few challenges in the past, and we are fully aware of the issue and working to institute some real and permanent changes which will hopefully result in significant improvement. If you have any other feedback for us then please feel free to reach out, as we are always looking to improve and better serve our valued clients. Wishing you the very best, The Avenues Team
Autumn McCumber
4 weeks ago
1

Edit: all the 5 star reviews are fake accounts with 1 review ever... crazyI would never even send my Enemy here. The Lies!! Oh the Lies. Don't belive those pictures.. and that Brochure!! All lies. I'm Blown Away with the Lies!! Request the Records!! The Lies!! Wow.... Yall have some explaining to do.. Wow Wow WowAs soon as I am allowed to write more, Oh I will!! I'm shookAlso check out the ppl leaving the 5 star reviews, this is their only review for most of themAlso, stop telling people in the reviews that they weren't ready for treatment. When really, you're not ready to Treat Them. This facility treated my loved one horribly from the moment he walked through the door. Own up to your actions. Take responsibility and realize that what you guys are doing is wrong. Reply whatever you want, but it's just going to be BS as we both know.There are so many things that I have to say but I am holding back because I cannot put the information out there just yet. But, I assure you, as soon as I can, People are going to be blown away with what I have to say.

Response from the owner4 weeks ago
Hi Autumn, We're sorry to ready this review. Please be assured that we work constantly to maintain a safe, inclusive, respectful environment, and our skilled staff members bear our clients best interests in mind in all that they do. Please reach out to us at any time with any specific feedback you have, as we truly want to hear from you and are constantly looking to improve. Wishing you the very best in all of your endeavors, The Avenues Team
Adrian Jenkins
1 month ago
5

Wonderful experience lots of help there literally stick an stay is the best advice I will take with me Staff is the shit they re very serious about this recovery life so it makes it easier to want -Aj

Response from the owner1 month ago
Hi Adrian, thanks so much for this beautiful review! We are thrilled to hear about your successful stay at our Eastern Shore facility. We wish you all the best on your continued recovery journey and hope you stay in touch please!
Abullah bin illah
1 month ago
4

This is a great program staff is polite and concerned about each client. I learned about core beliefs and it was the missing piece I needed .Would have never had learned it if it wasn't for Avenues

Response from the owner1 month ago
Hi Abullah, thanks so much for this great review! We are thrilled to hear about your successful stay at our Eastern Shore facility. We wish you all the best on your continued recovery journey and hope you stay in touch please!
David Brown
1 month ago
5

This was my second trip to Avenues . Embarrassed guilt and shame embraced my core. Upon entering I was met by Ms Shelly and Alexis whom greeted me with much love and hope. Amongst others the entire staff welcomed me back with so much love , no judgement at all just love. I'm so happy I made it home safely. I highly recommend Avenues to anyone struggling with this disease. Make your way home you will not regret it.David Br.

Response from the owner1 month ago
Hi David, thanks so much for this wonderful review! We feel blessed to have been a part of your recovery journey through our Eastern Shore facility. We wish you all the best on your continued healing and hope you stay in touch please!
d c
1 month ago
5

Fantastic! Very much enjoyed the interaction with all the staff.

Response from the owner1 month ago
Hi d c, thanks so much for this great review! We feel blessed to have been a part of your recovery journey through our Eastern Shore facility. We wish you all the best on your continued healing and hope you stay in touch please!
J the Mechanic
1 month ago
5

Response from the owner1 month ago
Hi J, thanks so much for this five star review, it s greatly appreciated!
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