Appalachian Community Services

750 West U.S. Highway 64
Murphy, NC 28906

About Appalachian Community Services

Appalachian Community Services, located in Murphy, North Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Appalachian Community Services include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

John D. C
7 months ago on Google
1
WARNING: This place practices retaliation. Sent a complaint. They respond by canceling appointments.Was referred here by V.A Asheville under Community Care.Not recommended at all. If I could give negative stars, I would. Called about Billng after not hearing from staff last week. After talking to the staff person, she gave me a number that does not even exist. When I called her again, she insisted the # was correct. When she realized her error, she then gave me two more numbers. Numbers that no one answers or return phone calls.I've been seen 3 times, and each time, I feel like an idiot and worse than when I came inThis place should be renamed Appalachian Euthanasia Services. That is what they really want to be doing.I am going to complain to whomever licenses these places. If I could, I would call the Police and have the place locked and staff arrested. Have the T.V. Tnerapist turned off. Place is a scam fraud. Hope to get licenses revoked. I am going to contact V.A to get seen elsewhere.Do not go here!
Response from the owner8 months ago
We definitely understand life's challenges! We thank you for choosing ACS and hope your appointment goes well. If you don't have an appointment yet and want to check on your referral, feel free to contact the office nearest you directly. You can find them online at: acswnc.com/locations.
Brennan Smith
1 year ago on Google
1
These people are literal crooks they need to be shut down
Benjamin Stevens
3 years ago on Google
4
Western NC has very limited resources. There is an abundant need for many different services as more and more people are retiring in this area. This is depleting availability of people offering these service, lengthen wait time and shortening patience of those willing to serve. I had to wait 2 years to find a place that was willing to help me. I am happy to of found ACS, as they were quick to serve and help me find my path. I am now 2.5 months in and feel like I my life has improved. I did not give 5 stars as the facilities are behind, however, understand the limited resources given to services like these to improve service.

Location

Accepted Insurance

Appalachian Community Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (828) 837-0071
Building icon

750 West U.S. Highway 64
Murphy, NC 28906

Reviews of Appalachian Community Services

2.64/5 (18 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
6
4
2
3
0
2
0
1
10

Reviews

5

Mental Health issues- originally I was taken to a Hayewood Regional Hospital, who diagnosed my condition and over prescribed my medication which made me lethargic, but without the highs and lows, Then I was referred me to Appalachian CS. It took several years of counseling a ... Read More

Reviewed on 5/3/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (17 reviews)
John D. C
7 months ago
1

WARNING: This place practices retaliation. Sent a complaint. They respond by canceling appointments.Was referred here by V.A Asheville under Community Care.Not recommended at all. If I could give negative stars, I would. Called about Billng after not hearing from staff last week. After talking to the staff person, she gave me a number that does not even exist. When I called her again, she insisted the # was correct. When she realized her error, she then gave me two more numbers. Numbers that no one answers or return phone calls.I've been seen 3 times, and each time, I feel like an idiot and worse than when I came inThis place should be renamed Appalachian Euthanasia Services. That is what they really want to be doing.I am going to complain to whomever licenses these places. If I could, I would call the Police and have the place locked and staff arrested. Have the T.V. Tnerapist turned off. Place is a scam fraud. Hope to get licenses revoked. I am going to contact V.A to get seen elsewhere.Do not go here!

Response from the owner9 months ago
We definitely understand life's challenges! We thank you for choosing ACS and hope your appointment goes well. If you don't have an appointment yet and want to check on your referral, feel free to contact the office nearest you directly. You can find them online at: acswnc.com/locations.
Brennan Smith
1 year ago
1

These people are literal crooks they need to be shut down

Benjamin Stevens
3 years ago
4

Western NC has very limited resources. There is an abundant need for many different services as more and more people are retiring in this area. This is depleting availability of people offering these service, lengthen wait time and shortening patience of those willing to serve. I had to wait 2 years to find a place that was willing to help me. I am happy to of found ACS, as they were quick to serve and help me find my path. I am now 2.5 months in and feel like I my life has improved. I did not give 5 stars as the facilities are behind, however, understand the limited resources given to services like these to improve service.

Tamara Kane
3 years ago
5

Warm professional services helping all in need.

The Reaper
3 years ago
5

Zachary Ledford
3 years ago
1

Aaron Manning
4 years ago
1

Worst experience at the place, Find somewhere else for help

Response from the owner4 years ago
Thank you for contacting us. We are truly sorry that you have had a negative experience. Our hope is to ensure that each of our clients are happy and satisfied, and would like very much to learn more about your experience. We tried to call you today but your number appears to be disconnected. Would you mind emailing Tabatha Brafford at Tabatha.Brafford@acswnc.com with your contact information so that we may address your concerns? Thank you for reaching out to us and we will do our best to fix these issues to your satisfaction.
N. Elizabeth Eason
4 years ago
5

Friendly and supportive

Paul Oliva
4 years ago
1

My gf has been trying to reach this company for over a week to try and have her meds refilled. Not one single person there can pick up the phone and call her back and help her and she has begun to run out of her meds. So much for caring for people. I called and it goes to the same answering machine message. Filled complaint with the Better Business Bureau today

NAN Williams
6 years ago
5

Response from the owner6 years ago
Nancy - Thank you for sharing your review! We are happy to hear our service met your expectations.
Lance Page
6 years ago
1

My children were seen by their psychiatrist based on a referral from Haven. This was after one of my children had claimed their mother was abusing them. The psychiatrist assessed the children as fine and never once asked them about the abuse and starvation; despite, all the evidence produced. This center needs to be shutdown.

Response from the owner6 years ago
Thank you for bringing these concerns to our attention. We are sorry the care provided during this psychiatric appointment was not a positive experience for you and your child. We would appreciate the opportunity to learn more about the situation to work towards resolution and provide treatment options available with ACS as well as other providers in our region. Please contact our Regional Director at 828-837-0071 x 2012.
Frank Kern
7 years ago
1

the person who came to my house and evaluated my wife , lied and said she was suicidal ,I would never call them.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Appalachian Community Services

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Waynesboro Family Clinic PA
Goldsboro, NC (919) 734-6676

Waynesboro Family Clinic PA

Waynesboro Family Clinic is a comprehensive, private, community mental healt... read more.
Meridian Behavioral Health – Broadview
Waynesville, NC (828) 452-9258

Meridian Behavioral Health – Broadview

Meridian Behavioral Health - Broadview offers outpatient treatment for indiv... read more.
Fayetteville VA Medical Center
Fayetteville, NC (910) 488-2120

Fayetteville VA Medical Center

Fayetteville VA Medical Center is an outpatient and inpatient rehab located ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?