Acadia Hospital

Bangor, Maine

268 Stillwater Ave
Bangor, ME 04401

(207) 973-6100

About Acadia Hospital

Northern Light Arcadia Hospital is a psychiatric hospotal that serves clients of all ages in Bangor, Maine. Their Addiction Care Services department helps people who are struggling to overcome an addiction to drugs, alcohol or both. Here, they offer a range of outpatient services including medication assisted treatment.

They’ll work with you to understand your unique needs and develop a custom treatment plan for your recovery. If you need FDA approved medication to help you on this journey then they can provide it. Here, they use methadone and Suboxone to reduce pain, curb cravings and minimize your risk of relapse.

You can also participate in individual or group counseling and an array of evidence based therapies to overcome your challenges. They take a whole person approach to recovery and can also help you address any co-occurring mental health challenges you may be facing. They also offer telehealth meetings if you can’t come to their physical location.

The team here is truly multi-disciplinary and is skilled in every aspect of addiction care. While some people praised the staff and the care they received, others expressed frustrations with the scheduling and administrative aspects of the office.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Maine provides rehab clients with a more comfortable detox experience. This can lead to better recovery outcomes. Under this care, clients receive treatment for withdrawal symptoms as well as assistance with mental health disorders. This treatment may include medications, nutritional supplements, and professional counseling to address health issues, addiction issues, and co-occurring disorders.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

hearing iconHearing impaired program

lgbtq iconLGBTQ program

military-hat iconMilitary program

Total Beds:100

Shield icon Insurance

Our Policy: Acadia Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Eating Disorder Treatment

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (207) 973-6100
Building icon

268 Stillwater Ave
Bangor, ME 04401

Call Now - Help is Available
Get Help Now - 207-805-9392
Question iconSponsored
Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews

2.57 (113 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (111)
Accomodations & Amenities
1
Meals & Nutrition
1
Treatment Effectiveness
3
Admissions Process
1
Staff & Friendliness
3
Cleanliness
4
Value for Cost
3
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1
Acadia hospital

The building is very nice and so are the psych techs. Some of the nurses just want to drug you. They restrained me and forced a shot while I was sitting on my bed playing cards. After that the refused to let me make a phone call even though as a minor I have the right to cal ... Read More

Jason H.
Reviewed on 1/8/2024
Accomodations & Amenities
1
Meals & Nutrition
1
Treatment Effectiveness
3
Admissions Process
1
Staff & Friendliness
3
Cleanliness
4
Value for Cost
3
1

This is a hospital where they do not care what patients say, they do not care what they feel, they do not care about their problems, they lie to you and they only use you to make money, all they do is give medicines to people, I completely regret to have visited this place.

Reviewed on 3/14/2019
Overall Experience
Date Submitted

Google Rating

2.6 (111 reviews)
Rachael Rumancek
1 month ago
5

Honestly I think a lot of these reviews are quite unfair and just sound like a whole lot of whining. That being said I began my relationship with Acadia when I was 12 years old (I'm almost 40 so you do the math). Yes, I have had hiccups in my healthcare over the years but that should be expected as humans are not perfect and finding the right medications for everybodys body chemistry is hard so it may not happen all at once for you. It takes time. Have I always been treated with respect? Yes. Have I always had support? Also yes. Northern Light Acadia has a ton of resources and options available to anyone suffering, should they need them. And if you take advatage of them and put your heart into this, I think many opinions would be swayed.

Response from the owner1 month ago
You can always count on our amazing team! Thank you so much for your kind words, we hope you'll think of us anytime you need our services!
James Dickinson
2 months ago
4

There's been improvements since my last review. Though there's still needs growth on who they hire. Med management has improved. Therapy still needs to improve. Yes they are prescription happy, but I am more able to say no now. Some providers are surprised when you flex patient rights some throw tantrums. I really love how med management is going. The therapists can be really strange themselves. I haven't been inpatient since 2010 so I don't know that aspect. I give my providers the ol razzle dazzle about my complaints and they are open to fix it.

Response from the owner2 months ago
Thank you for taking the time to leave us a review. We would like to learn more, so that we can deliver a better experience. Feel free to reach out to us at patientexp@northernlight.org with more details.
Levi Duncan
2 months ago
4

This place should have better times, and room to progress.Maybe movie timeAnd time to digest.Attendance not required at the meetings?I guess.But documentaries and thought of violence.Sure.How they leave phones open for anyone to hear.We don't care.But that's standard protocol.Okay now tell me how you expect people to persevere.Just thought it'd be better if someone cared.So I'll spit on topics and not be scared.But like how yall even decide to show up.Got me wondering who the grown up.Maybe start going to trainings and expressing your voice out.Like DEI or maybe it's as simple as bloodbourne pathogens.I like to wash my hands.This place needs better I could do stand up'.I could produce it.But what I'm really talking about is better movements.How to get everyone in the same room andFunction with out all the ridiculous sighs.Is this the right dosageOr yall still trying to write your signatureCause at the end of the time alotted.I'd place my signature.But people got traumas like r*p*People got traumas cause they veterans.Others in for non serious or serious reasons.I relate the best I canTil I get tired.Then I'll do my best to help others out.House keeping staff and kitchen staff were fantastic. Love them.Others were great too.Night nurses great for you, for coming in.But this place is messy.Go to Vermont, NH, or MA if you want to reach recovery or get help with mental illness.To continue on.This place has a very inconsistent schedule.(ADULT INPATIENT).A better routine/schedule would work wonders for patients and workers.Prioritize groups not recommend them.Prioritize sleep and rest not restlessness.Turn lights off maybe by 11pm(military time 23:00) .Anyone who's up should be monitored.Intervals of medications should be monitored.Certain techs are awesome people.But if I was in charge there would be a lot of changes.Outdoor area is poor.Gym is lousy get rid of the nets.Maybe have atleast lunch in the Cafe.Visitors should be aloud to bring dunkins coffee or outside "treats".Better tentative care for people with other illnesses or conditions other than psychiatric example diabetes, epilepsy, others.Overall gave this place 4 stars because of the people.

Response from the owner2 months ago
Thank you for the honest review. Please contact us at patientexp@northernlight.org with more details. We will review this with our team, as we always strive to improve.
Whitney Larrabee
2 months ago
1

Dr Karen, does not like to listen to what is going on with my children. She rather put them on 20 different medications instead of solving the problem. The medications she put one of my children on, he got really mean ans violent with me. And all she wanted to do is up the medications. And for my other child, she refused to listen to my child and put her on medications that was even helping her symptoms. And once I told the Dr that my child is retaining build, she upped the medications even more instead of taking them off of it.

Response from the owner2 months ago
We do not take your review lightly and will investigate it thoroughly. Our patients' health and well-being are our utmost concerns. Please contact us at patientexp@northernlight.org, so we can discuss this further.
Serenity Sapphire
2 months ago
1

Broth or.

Response from the owner2 months ago
Thank you for taking the time to leave us a rating. We would like to learn more, so that we can deliver a better experience. Feel free to reach out to us at patientexp@northernlight.org with more details.
Gabby Brown
3 months ago
1

Response from the owner3 months ago
Thank you for taking the time to leave us a rating. We would like to learn more about your visit, so that we can deliver a better experience next time around. Feel free to reach out to us at patientexp@northernlight.org with more details.
steven emmons
4 months ago
1

Uncommunicative, understaffed, chronicly long hold times to even contact patients, one staff member doesn't seem to communicate to the next and they don't call back. If someone you know or love is here you will have to constantly advocate for their care and will still likely be ignored. I wish mental health care treatment actually followed any of the expectations it lays out, but the system is broken on purpose so the heads of the hospital can stuff their pockets on human suffering. Despicable.

Response from the owner4 months ago
We appreciate your review. We set a high standard for ourselves, so we are disappointed anytime we hear that an experience is not a positive one. We would like to address your concerns, so please contact us at patientexp@northernlight.org. We hope to earn back your trust.
Wendy Carroll
4 months ago
2

I was under the care of a visiting physician who moved on after 6 months. This facility does not have a psychiatric M.D. or D.O. for me to transfer to for in person appointments every 3 months as required by my disability provider. I'm back to trying to find a practice that offers these criteria as well as accepts my insurance.

Response from the owner4 months ago
Thank you for the honest review. Please contact us at patientexp@northernlight.org with more details, regarding your experience. We will review this with our team, and work to improve.
Derric Wheaton
5 months ago
5

I'm better because of medicine from here and iv been here for many years

Consuelo Webb
6 months ago
1

They are dropping the ball on helping Alex from Skowhegan, Me. He's in crisis now and has been for over a month. Their doing nothing. They let him out of the hospital and put many people in danger.

Response from the owner6 months ago
Consuelo, it is unfortunate that your experience with us left you with this impression. We take the safety and care of our patients very seriously. Please take a moment to call our Patient Experience director, Rene, at 207.973.6100. We would like to know more about what transpired so we can learn from any mistakes and/or clear up any confusion. We look forward to hearing from you soon. Thank you for taking the time to write.
Ivy Mciver
7 months ago
5

Response from the owner7 months ago
Thank you for the 5 star review, Ivy!
Sally Pooler
7 months ago
1

It's the worst hospital I've ever Neenah in. It just drugs people then discharges them. Tammy Wilson is the worst nurse that I've ever had.

Response from the owner7 months ago
We are disappointed to hear this is your viewpoint after receiving care from us, Sally. We would love the opportunity to speak with you more so we can understand your experience, address concerns, and improve the service we provide. Please call us at 207.973.6100 and ask for our Patient Experience director. We hope to hear from you, and thank you for the feedback.
No reviews matching the selected filter!

Nearby Featured Providers

Liberty Bay Recovery Center
Portland, ME (207) 560-0782

Liberty Bay Recovery Center

Liberty Bay Recovery offers inpatient and outpatient treatment for individua... read more.
AMHC – Children’s Crisis Stabilization Unit – CCSU
Fort Fairfield, ME (207) 473-9285

AMHC – Children’s Crisis Stabilization Unit – CCSU

AMHC Children’s Crisis Stabilization Unit provides crisis stabilization in... read more.
Saint Mary’s Regional Medical Center
Lewiston, ME (207) 777-8100

Saint Mary’s Regional Medical Center

As one of New England's most comprehensive behavioral healthcare facilities,... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Acadia Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?