Zucker Hillside Hospital

75-59 263rd St
Glen Oaks, NY 11004

Zucker Hillside Hospital NY 11004

About Zucker Hillside Hospital

Northwell Health’s behavioral health clinic, Zucker Hillside Hospital, is in Glen Oaks, New York. They provide exceptional outpatient services for adults 18 and older, adolescents, and their families. You’ll have access to substance abuse and mental health care from a multifaceted team of mental health and medical professionals.

Their outpatient programs offer expert-backed individual and group therapy which may draw from methods, like cognitive behavioral and dialectical behavioral therapy. They also emphasize treating co-occurring disorders and other underlying conditions in tandem. You’ll benefit from medication management to ensure your prescribed medication is on par with your recovery goals.

What stands out most about this facility to me is their dedication to providing inclusive, comprehensive care. They are well renowned for LGBTQ-affirming care and have specialized addiction treatment programs for young adults, couples, and opioid addiction. No matter what situation you’re going through, you’ll have personalized care and the support and encouragement you need to get through it.

Previous clients have mixed reviews with an overall rating of 2.9. Some praised this facility for their kind, warmhearted staff, while others weren’t satisfied with their crisis center services or the treatment they received. As always, when searching for addiction treatment consider what will work best for you and your unique needs.

Latest Reviews

alondra sanchez f
1 month ago on Google
1
Nick Mott
2 months ago on Google
5
Incredible staff, incredible leadership. Amazing experience. They saved my life.
Stormer
3 months ago on Google
1
They're not taking out-patients now under the age of 65. Was told due to "high capacity". So people under the age can't get in. But over 65 can???? Are they serious???? Very unacceptable and this is total discrimination!!!! This needs to be investigated immediately!!!!

Location

Accepted Insurance

Zucker Hillside Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.
aftercare iconAftercare Support
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
A drug intervention in New York occurs when family members and friends lovingly confront someone with a substance use disorder. The goal of this confrontation is to motivate the person to seek treatment. Loved ones point out how the person's destructive behavior is affecting them in hopes that they will agree to get help. Most inpatient rehab facilities offer intervention services that can help families walk through this process step by step.
partial-hospitalization iconPartial Hospitalization Program
The partial hospitalization program (PHP) level of care offers short-term, intensive rehab for individuals with acute symptoms that require focused management but don't require 24/7 care. PHP treatment provides structured programming (i.e. individual and group therapy) and allows you to return home in the evening. PHP treatment typically meets weekly for a minimum of 20 hours with the duration typically averaging 90 days. While PHP treatment cost can vary, it is often covered by most providers.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical behavior therapy (DBT) is treatment used for people with borderline personality disorder. DBT is a form of cognitive behavioral therapy developed specifically as a comprehensive treatment for individuals who meet criteria for borderline personality disorder, as well as patients with any severe impulsive or out-of-control behavioral patterns (eg, reckless driving, binge eating, episodic alcohol and substance abuse). Much of the dialectic behavior therapy treatment paradigm derives from Buddhist meditative practices. The treatment involves exercises in mindfulness, emotional regulation and distress tolerance and acceptance.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Electroconvulsive therapy (ECT) is a procedure that causes a brief convulsion by passing an electric current through the brain; it is used to treat some mental disorders. It is a very effective and safe treatment for depression that uses electricity to trigger a seizure. The ECT program at Zucker Hillside Hospital is among the oldest, most experienced and active in the nation. The compassionate and expert staff consist of ECT credentialed psychiatrists, anesthesiologists, ACLS certified nurses and support staff. In addition to it's clinical mission, the ECT program at Zucker Hillside is a national resource for teaching ECT to students and physicians at all professional levels and conducts research aimed at improving outcomes.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • car iconPrivate Transportation
  • recreation iconRecreation Room
  • music2 iconMusic Room
  • building1 iconDay School
  • art iconArt Activities

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 5806

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (718) 470-8100
Building icon

75-59 263rd St
Glen Oaks, NY 11004

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Terri Beth Miller, PhD

Reviews of Zucker Hillside Hospital

2.79/5 (186 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
70
4
10
3
9
2
5
1
90

Reviews

1

One of the worst places to come if you are seeking help. The staff is inpatients and tends to ignore what you need, they are disorganized and irresponsible. The doctor that treated me was no good, didn't listen to me and frequently asked me if I used drugs, which I don't, an ... Read More

Reviewed on 11/14/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (185 reviews)
alondra sanchez f
1 month ago
1

Nick Mott
2 months ago
5

Incredible staff, incredible leadership. Amazing experience. They saved my life.

Stormer
3 months ago
1

They're not taking out-patients now under the age of 65. Was told due to "high capacity". So people under the age can't get in. But over 65 can???? Are they serious???? Very unacceptable and this is total discrimination!!!! This needs to be investigated immediately!!!!

Ateia Ramsaroop
3 months ago
1

Extremely horrible experience here because of the social worker named Patricia Gomez. I brought my brother in for a pysch evaluation to get new medication & she was so rude to me. She wasn t listening to anything I was explaining to her. My brother was clearly not in the right mindset to explain things so I was telling her specific details about his situation & she was being rude, not trying to listen to what I was saying, & kept having an attitude towards me. She continued to talk over me and then called another clinic to make an appt there after we told her my brother clearly doesn t want to go back there & NEEDS MEDICATION TODAY. After I asked her if she s ignoring me she got up from her seat with an attitude and said I m not doing this anymore. You need to leave. I m not ignoring you with a nasty attitude. Regardless of my brothers situation with getting medication or not, as a social worker you should learn proper ethics and listen to the patients concerns & acknowledge them. You shouldn t speak over them, give them an attitude, make smart remarks, ignore them, & them kick them out of your room and say BYE with an attitude. Find a new job if you hate your job and can t help people properly.

Luz K Ospina
3 months ago
1

I had a short stay in this clinic. I must say that out of all the places that I have stated this is probably the worst is specially the night staff the RN Marie in ML3 was very very very unprofessional. When it was time to leave, I was unable to get a cab home and I only met with the social worker one time throughout my day. I do not recommend this place to no one not even to their dying family member. Long-term care is the place your family do not place anybody do not come here. Do not recommend anybody here.

el S
3 months ago
1

OCD CLINIC: Failure to provided needed services, such as, therapy and ERP; only proved medication renewal following telephone visits.

Will Lambert (Will)
4 months ago
5

Laura Shapiro
4 months ago
1

My friend was in this hospital. She was slapped across the face by a man and someone ripped up my book.

Rozoi Giur
5 months ago
1

Never take your family member to Zucker, they have them for six weeks and they come out worse, they only experiment with the patient, changing their medicine as if they were laboratory mice, and when they send them back home, they only give them a transfer to an outpatient psychiatric center that will They provide emotional therapy once two weeks have passed and they do not set a date for the next therapy. And in my opinion, in this center they only care about retaining patients longer to take money from each patient's health insurance! And in that center that looks like a prison they will never have an improvement, terrible nutrition, patients also lose weight

Ex
5 months ago
5

this joint hard ong

San Paranoid
5 months ago
3

In and out of this place, I've always had a great experience however recently the quality has gone down, which is no surprise as mental health help in America sucks and continues to decline. I do like their walk-in crisis clinic where u can get basic medications refill. However, as others have mentioned, they're no longer accepting new patients since covid, and there is no way to be put on a wait list. Some of the reps that answer phone calls aren't great and can be rude. Overall, in the past, I had great experience, so 3 Stars for that, but since covid, they've gotten an excuse to lack in service and quality.

--
6 months ago
1

Not accepting any new outpatients since Covid, which is entirely unacceptable given people needing help now more then ever.But their Methadone Maintenance Treatment Program (MMTP) is a disgrace! They make no attempt to help people get clean, and allow patients to continually come up dirty without any repercussions such as mandatory counseling, group meetings, etc. I've had two family members there (mother was for decades who's since passed), and brother is spiraling, and they don't notice or care. All they've done is prescribed massive doses of dangerous Gabapentin for anxiety which is primarily for nerve pain, and connected him with dealers and other non-functional addicts.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Zucker Hillside Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Elmcor Youth & Adult Activities, Inc.
Corona, NY (718) 651-0096

Elmcor Youth & Adult Activities, Inc.

Elmcor Youth and Adult is a private rehab located in Corona, NY. Elmcor Yout... read more.
J – Cap
Queens, NY (718) 322-2500

J – Cap

J-CAP offers an intensive addictions treatment program in a residential sett... read more.
Pathways
Rochester, NY (585) 424-6580

Pathways

Pathways is an outpatient rehab located in Rochester, NY. Pathways specializ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?