Windsor-Laurelwood Center

35900 Euclid Avenue Willoughby, OH 44094
DetoxInpatientOutpatient
The facilities at Windsor Laurelwood Center for Behavioral Medicine in Willoughby, OH 1

About Windsor-Laurelwood Center

Windsor Laurelwood Center is a full service behavioral health center in Willoughby, Ohio. They offer various inpatient treatments to help adults affected by substance use disorders. This includes medical detox and chemical dependency rehabilitation. Their residential facility creates a highly structured and therapeutic setting for recovery.

Their recovery approach combines the 12 step model with proven therapeutic practices delivered through family, group and individual sessions. Family involvement is highly encouraged as a core recovery component. Their family therapy helps family members understand how chemical dependency has impacted them and how they can heal together.

Clients can leverage on-site peer support meetings including AA and NA to strengthen their recovery journey. Emphasis is on individualized treatment. This is facilitated by a multidisciplinary team of care professionals. This includes board certified addictionologists, nurses and counselors.

Their inpatient detox is for adults requiring medically supervised withdrawal from substance use. Medical detox involves assessment, stabilization and 24/7 supervision by care experts. This expert may administer medication if necessary to ensure your detox is safe and comfortable.

After detox you can continue your recovery process via their chemical dependency rehabilitation. This program is for individuals at risk of relapse who need the support of a 24 hour therapeutic environment. You’ll be under the care of their highly trained care professionals. This personnel will attend to your needs at all times to ensure a smooth recovery journey. This treatment is geared towards developing solid coping mechanisms through intensive group and individual therapy. This is essential for relapse prevention and lasting recovery.

The therapy sessions are designed and supported by their addictionist led multidisciplinary care team. Through these therapies, you’ll get better educated on the disease of addiction and the best path toward relapse prevention.

The program can last as long as 28 days depending on your unique condition. The facility also provides customized discharge plans to ensure you’re set up with appropriate resources within their community. Ideally you’ll step down to their partial hospitalization and intensive outpatient program for a continuous recovery.

Facility Overview

Bed icon 160
Number of Available Beds
Calendar icon 28
Avg Length of Stay in Days

Latest Reviews

Darien Kuhns
1 week ago on Google
1
Yall ever watch American Horror Story? Watch the season called Asylum
Response from the owner15 hours ago
Hi, Darien. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.windsorlaurelwood.com/contact-us/. Thank you again.
Darien Kuhns
1 week ago on Google
1
They just treat everybody like they re in jail, when it s supposed to be another chance at life.
Response from the owner15 hours ago
Hi, Darien. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.windsorlaurelwood.com/contact-us/. Again, thank you.
Gwynne M�� Desdemona
1 week ago on Google
1
dont send ur kid here if u love them
Response from the owner5 days ago
Hello, Gwynne. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.windsorlaurelwood.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals with moderate to severe addictions, a partial hospitalization program (PHP) provides a more intensive form of outpatient therapy. PHP treatment can serve as an alternative to inpatient hospitalization or as a step-down option after being discharged from a hospital or residential program. A partial hospitalization program typically requires a minimum of 20 hours weekly for an average of 90 days. Depending on your care plan, PHPs can include relapse prevention, medication management, and behavioral therapy services.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Kristina Rached, MD

Medical Director

Alok Bhaji, MD

Director Medical Services

James Psarras, MD

Adult Psychiatry

Michael Ray, MD

Adult Psychiatry

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (800) 438-4673
Building icon

35900 Euclid Avenue
Willoughby, OH 44094

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Reviews of Windsor-Laurelwood Center

2.6/5 (358 reviews)
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Reviews

1

My son tried to commit suicide. This place did nothing. Didn't care. We reached out to his doctor numerous times and no response. No direction at all from anyone on how to deal with my child. This is an expensive place that did absolutely nothing.

Reviewed on 2/11/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (357 reviews)
Darien Kuhns
1 week ago
1

Yall ever watch American Horror Story? Watch the season called Asylum

Response from the owner1 week ago
Hi, Darien. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.windsorlaurelwood.com/contact-us/. Thank you again.
Darien Kuhns
1 week ago
1

They just treat everybody like they re in jail, when it s supposed to be another chance at life.

Response from the owner1 week ago
Hi, Darien. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.windsorlaurelwood.com/contact-us/. Again, thank you.
Jacqueline Skapura
1 week ago
3

Response from the owner1 week ago
Hello, Jacqueline. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.windsorlaurelwood.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Gwynne M�� Desdemona
1 week ago
1

dont send ur kid here if u love them

Response from the owner1 week ago
Hello, Gwynne. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.windsorlaurelwood.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Kara Maddox
1 week ago
1

this place is absolutely horrible i m 16 and was in unit 2500 the nurses and techs were so rude and when i was having a panic attack i was screamed at and treated horribly and they tried to put me on lockdown, the nurses were talking badly about an autistic kid making fun of his voice and his body and the way he acted, they gave people the wrong meds when they weren t needed, kids were constantly getting food poisoning and getting the flu there and it was horrible place in general

Response from the owner1 week ago
Hi, Kara. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.windsorlaurelwood.com/contact-us/. Thank you again.
Alvin Ray
2 weeks ago
5

Amy Zenner
2 weeks ago
4

Grace Rangel
2 weeks ago
1

I was hospitalized here in February of 2019 and it was a nightmare. They violated my patient rights by not informing my parents (I was a minor at the time) they would forfeit their parental rights when admitting me here. I met with a therapist one-on-one maybe two times while there, and met with the doctor for less than 5 minutes once right before being discharged. They told me if I didn t participate in group I would get out even longer from then, after I was admitted at 3 in the morning and group started at 7. Staff did not assist with any mental health crisis, such as my roommate having a panic attack. We were forced to help each other and work through these heavy subjects on our own as adolescents. Staff was unsympathetic and unhelpful. One patient screamed she was going to kill everyone and was not even restrained, another patient who was white was found standing over one of the black girls at night telling her she was a n-word, and she faced no action, instead being placed with a different black patient and making that girl fear for her life. This place re-traumatized me and I ve never forgotten it. Please do not admit yourself or family here. The reviews speak for themselves. And for the staff that is reading this, if you go to reply with a link to contact you , don t even bother. You should all be so ashamed of yourselves. You ruin lives.

Kaulea Miller
2 weeks ago
5

Charles H
3 weeks ago
1

There were a few of the staff (mostly the MHS staff and the activities/groups team) that were wonderful the MHS staff often went above and beyond their duties during my stay, I had to wait almost a while week before someone found me scrubs. (I went in on a Sunday evening 4:30 and left ona Saturday afternoon, didn't get requested scrubs until Thursday or Friday thanks to a MHS named Nikki) when I got there I had to wait until Monday morning between 12 am and 1 am to receive a pillow, the first unit I was in was terrible they had me in the unit with high risk people who needed more attention then I needed to put it nicely, I was deprived of an important medication for 2 days because the pharmacy team wanted to review it AFTER demanding that I bring it with me that was the only way they would accept me. There was so many more issues there. I will be filing a grievance with the state agencies soon.

Response from the owner2 weeks ago
Thank you for the review, Charles. We would like to work with you directly about your feedback. Could you please visit us at http://www.windsorlaurelwood.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Andrea Passafiume
3 weeks ago
5

Michael Essary
3 weeks ago
1

Was here on a pink slip, they lost several items on intake and claim to not be responsible. Treated me like shit my entire stay. And hospital staff hung up on me several times while trying to get a doctor's note and for my belongings back.

Response from the owner3 weeks ago
Hi, Michael. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.windsorlaurelwood.com/contact-us/. Thank you again.
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