The place is nice but the people don't, they only interested in your money, my son went there and didn't get the attention he needed, he decided to go to other place rather than stay suffering here.
About Wilmington Treatment Center
If you or a loved one are suffering from the disease of addiction and live in Wilmington, North Carolina, help may be right around the corner. Wilmington Treatment Center is an addiction rehab center and recovery hospital. They offer detox, residential, and partial hospitalization services to individuals suffering from alcoholism, drug addiction, and dual diagnosis conditions. They also offer medication assisted treatment for those trying to quit opioid addictions or alcohol.
During the detox process, you’ll be under close supervision by a team of medical professionals who will administer the necessary medication for you to safely and comfortably detox from drugs or alcohol. This will limit cravings and withdrawal symptoms.
Their residential program is similar to the detox process, but you’ll be in a cozy environment and feel more at home. You’ll be a part of individual, group, and family therapy sessions, as well. You can also benefit from recreational therapy, which lets you enjoy healthy leisure activities while you focus on recovery. Partial hospitalization is also available for slightly less intensive care that allows you to return home after therapy. I found it to be a definite bonus that their center accepts Medicare along with other commercial insurances.
Latest Reviews
My daughter went here and her care was good however her discharge was not. Someone started a fight with her at the facility and she defended herself and got kick out. They told me to come get her and I said I would be there in an 1 hr and 45 minutes since I lived in Fayetteville. They told me if I took too long they would put her outside the fence. She ended up being discharged to a stranger that picked her up and with no follow-up meds. I had to put out a missing persons reports on her. She was finally found and was using again bc they never gave her meds to leave with. She is now in another facility which is awesome and doing great. I feel like it was very unethical in how they discharged her. I will also tell you that you will be a chain smoker when you leave. My daughter wasn t a smoker when she got there. They encourage you to smoke there and a lot!!!! I will say one positive note that Janet the patient coordinator went beyond what she needed to do. She was the only one that answered the phone and informed me on my daughter s care. At that time there was a release for her to discuss my daughters care with me. Thank you Janet!! You seem to be the only one that really cares! That response below from the facility is a joke considering I already tried to discuss this with the facility before I left this review and obviously they don t really care.
Response from the owner1 week ago
We appreciate your willingness to offer this feedback, though we are troubled by the statements shared. We strive to provide clinically excellent, compassionate care, and it is important that we gather more information so that we can appropriately address your concerns. Please reach out to us directly at FeedBack@wilmingtontreatment.com.
This was my third time in WTC. The first being back in early 2021 before they started taking medicaid. I had good insurance back then and the place was decent enough then to come back when in need. Now i personally have medicaid, and I have to say this place is a disaster. For one do not bring any personal meds that are controlled. I personally take klonopin responsibly and was told and even verified by the supervisor at the front desk in person that they would be locked in a safe with my valuables. Only upon to know at discharge they were destroyed. This is the place for you if you want absolutely zero counseling. Because they never meet with you, EVER. Your assessed by a doctor each morning for about 2 minutes. Then given a paper and out the door you go. To load you up with phenobarbital (for me for alcohol) and zero comfort meds etc. The schedule they give you doesn t match. Maybe 2-3 meetings a day by a guy nick who has zero personality. No smiles, nothing. Just words you don t understand that he learned in schooling. People consistently leave his groups. They are absolutely terrible. The smoke pit or outside area is open 24/7 unless their is group and is NON-STOP client talk about drugs and how they used them or how they got them in there etc. Absolutely zero normal conversations going on. The place is dirty and the floor is so nasty your shoes make the sticky sound when you walk. The food is ok but be on time because the servers just want to be in and be out. If your a few minutes late they are gone. The have two tv rooms, one on each floor but they allow people to sleep in there. Which makes it hard to watch tv without causing a issue. And male or female DO NOT , by all means talk to the opposite sex. Because we are not ADULTS. They will pull you aside and write you up for pairing . So I guess they d rather you sit outside and talk about alcohol and drugs all day. The staff treat you like children. With zero respect. Cursing, I even caught one vaping upstairs. But vaping isn t allowed. I could go on and on. Please if you read this. There are so many better options out there. You will not be able to use the phone until day 4. And it s 5 minutes with a counselor right there. And if you ask to leave. Like me on day 5. They will call your family and tell them what them the basic script they go by on how to get you to stay. For me it wasn t happening. Even after I called my dad for the second time at 38 years old they had already called him again. Twice before I got the chance to. It was the counselor saying oh give me a minute when I asked to speak to my father on the phone. That s exactly what she did during that time frame. And when your family agrees it s time for you to go. They staff COMPLETELY turns on you. It s so sad. So many people need help and this is by far just insurance fraud. Stay far away from this place.
Response from the owner1 week ago
Your feedback is extremely appreciated, but we are troubled by the concerns expressed. It is important for us to have a full understanding of the circumstances, and we ask that you please reach out to us directly by emailing FeedBack@wilmingtontreatment.com. Thank you.
This place has truly saved my life. I just want to take a moment to thank a few people who were vital in my recovery. Thank you to miss Tasha the counselor in PHP for being such a wonderful listener you are truly the epitome of what a counselor should be. Kelly the Alumni Coordinator your energy is unmatched. I love the energy you bring when you walk in the front door period. Thank you to miss JJ and Ashley in residential for being the sweetest people I've ever met. I can tell you truly love your job. Miss Patricia, Miss Audrey and Marjorie, thank you guys so much for going over and beyond for those in recovery. I know the pay is not all that great but you guys are outstanding at what you do. Last but not least, thank you so much to my counselor Chelsea and Anthony for being such great listeners. Your classes will forever be sketched in my mind. May God bless Lamont for putting a extra 10 lbs on me. Thank you for coming to work with positive energy everyday in spite of the negativity that sometimes a weighted you Lamont. Just wish we had your food in PHP. May God bless each and everyone of you for what you do.
Response from the owner1 day ago
We appreciate your feedback! At Wilmington Treatment Center, we make the delivery of high-quality care our top priority. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Medically Assisted Detox Wilmington Treatment Center has more than 30 years of experience helping people successfully manage the withdrawal process in their detox program. Their caring team, consisting of American Society of Addiction Medicine (ASAM)-certified medical director, licensed marriage and family therapist, licensed Master’s-level clinicians, certified substance abuse counselors, licensed recreation therapist, certified art therapist, physician’s assistants, and registered nurses, is ready to help each patient in the care through the withdrawal process.
Inpatient Inpatient rehabilitation treatment at Wilmington Treatment Center is often one of the most meaningful periods of care during a patient’s stay with us. During inpatient rehabilitation, patients live at Wilmington and benefit from a 24-hour supportive, structured atmosphere. This environment is ideal for those who require a structured, drug-free environment, as well as those in need of medical supervision.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Partial Hospitalization Program A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-Hour Clinical Care Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
Outpatient Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.
In an effort to provide education and support to the family members and loved ones in our patients’ lives, Wilmington is pleased to offer a Family Program. Offered each Saturday and Sunday, this program allows individuals in our patients’ primary support networks to come together to share their stories, learn about resources available to them, and receive the care they need to help the person they care about successfully recover from an addiction.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
While Wilmington itself is a dynamic community that provides patients with substantial support from their peers and our staff, there is much to gain from patients being able to meet with a counselor in a private setting. Patients are assigned a primary counselor at the start of their treatment and can meet with their counselors when it is recommended by our clinical team or when a patient needs additional support. In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.
Amenities
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Acupuncture Room
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 1078
The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.
NAATP Member: Yes
Member ID: 1527
Contact Information
(910) 444-7086 
2520 Troy Drive
Wilmington, NC 28401
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Benjamin Cardenas
Edited by:
Anna Spooner
